The Village Coconut Island5.0 out of 5.0
Recent guest reviews
we loved staying on the island, we had a issue with our room and this was instantly resolved. service was great, i was hesitant when i read some reviews, but seriously the people their are so lovely, the food is beautiful. the resort was clean and could not be faulted. even when we had an issue it was dealt with fast and was not a drama. thanks heaps for an amazing holiday we will definately be back. even the boat staff are super friendly. :-) a plus guys.
All inclusive deal with luxury escape was great. Good food, plenty of cocktails. Beach not very inviting but free boat transfer to a nice beach 10 mins away. Staff is very friendly and nothing is too much trouble.
It was a family trip to relax and a treat for my parents. The grand 2 bedroom beachfront villa was a blessing. The views are awesome. The villa was well decorated and very spacious. From the guest services team to the tour guide to the other staff, the services were very professional as they communicate with us if they had known us for years. The 2 half day city tours and the James Bond Island excursion we had were wonderful. We thoroughly enjoyed it and would come again if we have the chance.
Ourselves and four friends have just spent 7 nights at this resort on a luxury all inclusive package which included food drink some massages and short island trips On arrival we had booked 3 small villas each with its own private pool As only 1 room was available due to our early arrival we used our friends pool and to kill time I went for a bit of a wander and came across some magnificent 2 story expansive luxury villas with a large private pool and stunning sea and island views so we negotiated a deal for all six of us to move into the opulent luxury 3 bedroom villa All bedrooms where massive each with its own stunning bathroom The huge lounge with it's enormous lounge sweet at 2 walls of sliding doors opening onto the pool Was a magnificent experience and all 6 of us found the experience amazing The day spa and staff where faultless A touch pricey though The food on offer was generally very good Sometimes the quality dropped alarmingly during the lunchtime period After 7 days the menu became a bit boring The all inclusive drinks including most cocktails was a bit disappointing All of us thought all spirits where very week as if watered down Even the wine tasted watered down The service for alcohol was prompt but the quality of them was very poor The mainly philopeno staff where outstanding Always up for a laugh with sharp fantastic sense of humour They Realy made the trip Also the immaculately kept tropical gardens where magnificent All 6 of us thought the all inclusive luxury package we phurchased wasn't great value for money and would not do it again
We booked a trip via Luxury Escapes and the resort (Through no fault of its own ) was sold as 5 star. I will start with the positives , staff were lovely , simply could not do enough for you and the all worked so hard to look after the many guests . We took the package with drinks and food included and thought it was excellent value , food was good quality and plenty of variety and the loved the lychee mojitos. The boats to and from the main land were great if you booked in , it was never a problem or long wait . We also upgraded to the pool villa and had our own private laptop which we used a lot. Rooms were ok in need of a bit of a refresh and our aircon in the bedroom struggled a bit as it was really hot the week we went . The two main pools on arrival were lime green and simply could not be used , they did get onto it but took a couple of days to right. Reception area was bit old and tired , there was always an unpleasant smell (Sewage ? ) that was there out the front and down the stairwell when heading to breakfast . The plates at the buffet simply needed to be replaced , multiple chips (it was impossible to get one without bits missing) Food overall was good . There wasn't enough seating around the pool/ bar area this may have been just the busy time but also the cushions were missing off the lounges due to a cleaning delay which made for uncomfortable seating for a few days. This place was popular with large Chinese tour groups who would arrive on mass and when this happened made it hard to find seating , get food etc , simple fix was get up early and avoid the crowds . I have been to Thailand numerous times and I get that things don't work the same and take a while longer to organise and if I had have been told from the outset that this is an older resort and gets really busy due to size / capacity of place than I would not be even mentioning any of this stuff . My real problem is with Luxury Escapes over selling it with the slick marketing campaign and photos . In short great 3 star resort , lovely beach a short boat ride away , staff excellent , go for the food and drinks package and you cannot go wrong.
It was a great location,the staff were so friendly, rooms were huge and beautifully decorated with flowers, great views. The selection of pools was fantastic and the live bands were a great touch an overall pleasureable experience
Before going I checked the reviews and now we are back I can say they do not do this place justice!!! It was brilliant! The garden villa was massive! The staff were friendly and could not do enough for us. The food is superb from both restaurants - I highly recommend the Pad Thai. The place was clean, tidy and comfortable. It was my partner's birthday and on the day they bought her a cake and made a big fuss 😀 Not a 5 star but a very very good 4, exactly what we wanted!
From the moment of arrival my business clients and I were taken care of with excellent customer service. From the greeting by Glen as he carefully loaded us onto the boat to take us to the Island through to the return trip 13 days later excellence in customer service coupled with the friendliness and cooperation of the team on the island was exemplary. The conference/training room was comfortable, private and the food and refreshments provided were outstanding. The variety of food and its presentation impressed my clients and made our experience together even more enjoyable. Special acknowledgement to the Guest Experience Manager Levent who seemed to be always available and ready to assist. The massages are exceptional! My pool villa was comfortable, clean and had wonderful views. An ideal location to combine both business and pleasure.
We held training here for several businesses from Australia then had a few days R & R at the end. Staff were great and food was very good. Our villa was spacious and loved having our personal pool to jump in to. Bar service could have been a bit quicker and the wifi a bit more relaible but overall we really enjoyed our time here.
We booked this too true to be real deal via Luxury Escapes. All inclusive, meals, drinks etc. We booked a Jacuzzi room. Our other friends had a villa. The resort is not 5 star. Although that is how Luxury Escapes pitched it, so I don't blame the resort. The resort is 3 star. Nice rooms, however main areas such as reception, restaurants, bar areas are old and tired. On a few occasions the water was turned off to our room, I am not sure if this because we were on an island? But this happened at peak times, such as 6pm as you are getting ready for dinner. The pool went green and was closed (for 48 hours) the 24 hours before that you were not game to swim in it! The Jacuzzi was surrounded by dodgy, rotten timber. Plates were old, chipped, meal time wait could be 50 minutes if the resort was crowded on the Luxury Escapes deal. We witnessed staff filling legitimate bottles of labeled alcohol with plain bottle of I am not sure what?! The resort is on an island, so the internet is poor. If you are wanting to be near Patong or Karon Beach allow a 40 minute trip and approx $50 Aussie one way. We did always meet people and share a driver/taxi. The staff are lovely (run off their feet!, but lovely) Our main complaint is don't do the Luxury Escapes deal- it's a total con. Food was nice but you are on a specialised menu if you are on the L.E deal or all inclusive package- so steak, top end meals are not included etc. They ran out of bacon at breakfast! If you are into a remote location, with beautiful scenery and are paying 3 star prices- GO! Hope it's not super busy when you get there. Again, the staff are beautiful. I will also add the day spa was of very high quality in regards to their services. Our complaint is mostly with Luxury Escapes who advertised this resort falsely.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Within a short distance of The Village Coconut Island are Laem Hin Pier and Premium Outlet Phuket. This 236-room, 5-star villa has 2 outdoor pools along with a private beach and a full-service spa. Also near this Maprao Island villa are Royal Phuket Marina and Boat Lagoon Marina.
Relish the Thai cuisine at Tamarind Restaurant, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
The 236 individually decorated villas feature kitchenettes and balconies, and there's space to spread out with dining areas and sitting areas. LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and free bottled water are also standard.
The Village Coconut Island features a private beach, a full-service spa, and 2 outdoor pools. There's free parking, and an airport shuttle (available on request) for THB 1700.00 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach villa include a children's pool, a fitness center, and a sauna.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 1574 reviews