We had problems every single day of our stay with the room key. Each day, and sometimes several times that day, we had to go to the front desk to get new room keys. Most of the clerks were nice, but on Saturday the 16th, there was a young woman with long dark braids at the desk who was not pleasant. First I had to stand at the desk and wait for her because she was outside smoking. Then I went up and down the stairs 3 TIMES trying different keys. The 4th time she came with me and had to open the door with her master key. Next, we had an issue with towels. My elderly mother and I were booked in a double room with two towels. I asked at the front desk if we could have two extra towels. I was given the towels, but the desk clerk told me that we should only be using one towel each. The next day, after maid service came in, and even though we hung up our towels to be used again, the towels were replaced and we were back to just two towels. Once again, I asked for more towels at the front desk, and later we found just one extra towel. And, finally, we paid full price for our room only to check in and find a hand-written note on the front door of the hotel saying that the pool and spa were all closed until 6/20, the day AFTER we were scheduled to check out.
J'ai beaucoup appréciée la proximité à l'hopital, la disponibilité d'arriver tôt et la note de bienvenue sur le lit.
Auberge du Draveur places you 18.6 mi (29.9 km) from Chute du Brule. This 61-room, 3.5-star hotel has a full-service spa, a casino, and a restaurant.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a pub. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to noon and on weekends from 6:00 AM to 1:00 PM.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, coffee makers, and free newspapers.
Guests of Auberge du Draveur have access to a full-service spa, a casino, and an indoor pool. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this spa hotel include a children's pool, a gym, and 2 spa tubs.
We had problems every single day of our stay with the room key. Each day, and sometimes several times that day, we had to go to the front desk to get new room keys. Most of the clerks were nice, but on Saturday the 16th, there was a young woman with long dark braids at the desk who was not pleasant. First I had to stand at the desk and wait for her because she was outside smoking. Then I went up and down the stairs 3 TIMES trying different keys. The 4th time she came with me and had to open the door with her master key. Next, we had an issue with towels. My elderly mother and I were booked in a double room with two towels. I asked at the front desk if we could have two extra towels. I was given the towels, but the desk clerk told me that we should only be using one towel each. The next day, after maid service came in, and even though we hung up our towels to be used again, the towels were replaced and we were back to just two towels. Once again, I asked for more towels at the front desk, and later we found just one extra towel. And, finally, we paid full price for our room only to check in and find a hand-written note on the front door of the hotel saying that the pool and spa were all closed until 6/20, the day AFTER we were scheduled to check out.
J'ai beaucoup appréciée la proximité à l'hopital, la disponibilité d'arriver tôt et la note de bienvenue sur le lit.
Merci d'avoir séjourner chez nous
Merci de votre bonne note!