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Premiere Haven at Sea Residences

3.0 star property

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Outdoor pool
Family Condo, Non Smoking, Pool View | Living area
Family Condo, Non Smoking, Pool View | Balcony
Family Condo, Non Smoking, Pool View | Private kitchen | Fridge, microwave, stovetop, rice cooker
Executive Studio Suite | Premium bedding, down comforters, desk, laptop workspace

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Sea Residences, Sunrise Drive, Mall Of Asia Complex, Pasay, NCR, 1300
  • Place, SM Mall of Asia
    ‪6 min walk‬
  • Place, Mall of Asia Arena
    ‪8 min walk‬
  • Place, SMX Convention Center
    ‪11 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪6 min drive‬

Room options

View all photos for Family Condo, 2 Bedrooms, Bay View

Family Condo, 2 Bedrooms, Bay View | Premium bedding, down comforters, desk, laptop workspace

Family Condo, 2 Bedrooms, Bay View

  • Bay view
  • 517 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds
  • Free WiFi

View all photos for Honeymoon Condo, 1 Bedroom, City View, Annex Building

Honeymoon Condo, 1 Bedroom, City View, Annex Building | Premium bedding, down comforters, desk, laptop workspace

Honeymoon Condo, 1 Bedroom, City View, Annex Building

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premier Condo, 1 Queen Bed, Pool View

Premier Condo, 1 Queen Bed, Pool View | Bathroom | Shower, bidet, towels

Premier Condo, 1 Queen Bed, Pool View

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Condo, 2 Bedrooms, City View

Family Condo, 2 Bedrooms, City View | Premium bedding, down comforters, desk, laptop workspace

Family Condo, 2 Bedrooms, City View

  • Garden view
  • 517 sq ft
  • 2 bedrooms
  • Sleeps 9
  • 3 Double Beds
  • Free WiFi

View all photos for Family Condo, Non Smoking, Pool View

Family Condo, Non Smoking, Pool View | Premium bedding, down comforters, desk, laptop workspace

Family Condo, Non Smoking, Pool View

  • 517 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Non Smoking, City View

Family Suite, 2 Bedrooms, Non Smoking, City View | Premium bedding, down comforters, desk, laptop workspace

Family Suite, 2 Bedrooms, Non Smoking, City View

  • City view
  • 517 sq ft
  • 2 bedrooms
  • Sleeps 10
  • 3 Double Beds
  • Free WiFi

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, down comforters, desk, laptop workspace

Deluxe Studio

  • City view
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Apartment

Family Apartment | Premium bedding, down comforters, desk, laptop workspace

Family Apartment

  • City view
  • 517 sq ft
  • 2 bedrooms
  • Sleeps 10
  • 3 Double Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | Premium bedding, down comforters, desk, laptop workspace

Family Suite

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Studio Suite

Executive Studio Suite | Premium bedding, down comforters, desk, laptop workspace

Executive Studio Suite

  • Garden view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Pasay

Located in Mall of Asia Complex within a short walk of SM Mall of Asia, Premiere Haven at Sea Residences is within a mile (2 km) of other popular sights such as City of Dreams Manila. This 3-star apartment building has 20 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.
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What's nearby

  • SM Mall of Asia - 6 min walk - 0.4 miles
  • Mall of Asia Arena - 8 min walk - 0.5 miles
  • SMX Convention Center - 11 min walk - 0.6 miles
  • The Mall of Asia Bay Area Amusement Park - 13 min walk - 0.7 miles
  • City of Dreams Manila - 19 min walk - 1.0 mile

Getting around

  • EDSA LRT Station - 2 min drive
  • Gil Puyat Station - 5 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 13 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Jollibee - ‬5 min walk
  • ‪AShark Club - ‬2 min walk
  • ‪Horizon Cafe - ‬5 min walk
  • ‪Zus Coffee - ‬8 min walk

About this property

Premiere Haven at Sea Residences

Guests staying at Premiere Haven at Sea Residences enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. If you drive, self parking is PHP 140.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for PHP 1000 per person one way. Dry cleaning/laundry services make packing light an option. Other amenities at this spa apartment building include express check-out, a terrace, and laundry facilities.
Each apartment is air-conditioned and features a kitchenette with a refrigerator, a microwave, and a stovetop. Guests can expect to find free WiFi. Beds are dressed in premium bedding and pillow menus, and the bathroom offers a bidet. Other standard amenities include a rice cooker, a desk, and a dining table. Housekeeping is available on request.
Recreational amenities at the apartment include an outdoor pool.
Guests can indulge in a pampering treatment at the apartment's full-service spa, Nuat Thai. Services include massages. The spa is open daily.

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Property amenities

Pool/Spa

  • Full-service spa
  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PHP 140 per night)
  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop

Dining

  • A restaurant
  • Dining table
  • Room service

Bedrooms

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Shower
  • Towels provided

Living spaces

  • Dining table

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • ATM
  • Daily housekeeping
  • Newspapers in lobby (surcharge)

Location highlights

  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 16 floors
  • 20 units
  • 4 buildings
  • Built in 2016
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: PHP 1500
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 1500
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of PHP 700 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

  • This property doesn't allow pets or service animals

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: PHP 1000.0

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: PHP 1000 per person (one way)
  • Self parking fee: PHP 140.00 per night
  • Early check-in fee: PHP 1500 (subject to availability)
  • Late check-out fee: PHP 1500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: GCash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3 PM—-7:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 15
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts mobile payments and cash.
  • Mobile payment options include: GCash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Premiere Haven Sea Residences Condo Pasay City
Premiere Haven Sea Residences Condo
Premiere Haven Sea Residences Pasay City
Premiere Haven Sea Residences Apartment Pasay City
Premiere Haven Sea Residences Apartment
Premiere Haven Sea Residences Apartment Pasay
Premiere Haven Sea Residences Pasay
Premiere Haven Sea Residences
Premiere Haven at Sea Residences Pasay
Premiere Haven at Sea Residences Apartment
Premiere Haven at Sea Residences Apartment Pasay

Frequently asked questions

What's there to do within easy reach of Premiere Haven at Sea Residences?

This apartment is situated in Mall of Asia Complex within a 10-minute walk of SM Mall of Asia, Mall of Asia Arena, and The Mall of Asia Bay Area Amusement Park. You'll also find Newport World Resorts and City of Dreams Manila within a short drive.

Is there parking available at Premiere Haven at Sea Residences?

Yes, parking is offered for PHP 140 per night. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Premiere Haven at Sea Residences?

Nuat Thai is the apartment's full-service spa and services include massages.

Does Premiere Haven at Sea Residences feature a casino on the premises?

No, Premiere Haven at Sea Residences doesn't have a casino.

Is there an indoor pool at Premiere Haven at Sea Residences?

No, this apartment doesn't have an indoor pool; however, there is an outdoor pool.

Is Premiere Haven at Sea Residences good for couples?

There are plenty of amenities for couples at this apartment, including a restaurant, an outdoor pool, and a full-service spa.

Does Premiere Haven at Sea Residences have a hot tub?

No, there isn't a spa tub at this apartment.

Does Premiere Haven at Sea Residences feature a restaurant that includes a breakfast menu?

No, Premiere Haven at Sea Residences doesn't have a restaurant that serves breakfast.

Will Premiere Haven at Sea Residences allow pets to stay free of charge?

No, pets and service animals aren't allowed at Premiere Haven at Sea Residences.

Does Premiere Haven at Sea Residences have connecting rooms available?

No, this apartment doesn't feature connecting guestrooms.

How far is the airport from Premiere Haven at Sea Residences?

The closest major airport to Premiere Haven at Sea Residences is Ninoy Aquino Intl. Airport (MNL), which is 3 mi away (13 minutes by car).

Are there rooms with balconies at Premiere Haven at Sea Residences?

Yes, some apartments at this apartment offer a furnished balcony where guests can enjoy bay and city views.

Premiere Haven at Sea Residences Reviews

Reviews

5.2
Rating 10 - Excellent. 5 out of 73 reviews
Rating 8 - Good. 17 out of 73 reviews
Rating 6 - Okay. 11 out of 73 reviews
Rating 4 - Poor. 19 out of 73 reviews
Rating 2 - Terrible. 21 out of 73 reviews

5.6/10

Cleanliness

5.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay 2 days the place is great and clean and near Mall of Asia and great value for the money.
Verified

8/10 Good

Tak Ming

Nice location
Stayed 4 nights in Aug 2023
Verified

6/10 Okay

Verified traveler

Liked: Room comfort, communication
Disliked: Cleanliness
Place was decent. Host was easy to communicate with. Not to sure if they actually change the bed sheets though.... first day there was rice on the sheet in one room. Didnt make it a big deal though.
Stayed 5 nights in Jan 2024
Verified

8/10 Good

T. Chad

Liked: Cleanliness, amenities, property conditions & facilities
Exactly as advertised! Convenient, no-contact, check-in and check-out. Property was clean when we entered. Common courtesy to also leave it clean and organized. Sheets and towels could be improved (kinda old) Within (safe) walking distance to MOA and SMX (800m)
Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Brian

The property was OK, not great. The room could have been cleaner. Also, the swimming pool is not included in the price and there was s a charge per person per day, even for the kids which was not listed in the property listing.
Stayed 4 nights in Jun 2023
Verified

2/10 Terrible

norma

Disliked: Cleanliness, room comfort, communication

Bad experience on this place

This property not very good for Hotels.com Because it’s my very first time to see a rotten and horrible smell on every single room so bad coz there is no refund for my reservation… I will not recommend this to anybody this is very very bad place!!!
Stayed 2 nights in Dec 2022
Verified

2/10 Terrible

Jocelyn

Disliked: Cleanliness, room comfort, communication

Very unfriendliness, too much rules, so strict.

It's a waste of money spending there it's so pricey, cost like a billionaire, I don't recommend it, I rather stay in exclusive hotel in some 8 star hotel. This place they can reap you off double charges after you've been booked expected you to pay more extra.
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Gerrel

Disliked: Cleanliness, communication
Payed in advance but made me wait long, and then the room doesn’t even get cold at all. Couldn’t sleep to how warm the entire room was.
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Verified traveler

Disliked: Communication

Scam alert!

Do not book online! You will receive no communication except for automated chat bot messages. We couldn’t contact property to arrange check-in after trying previous day and day of check-in. We used their Messenger and 2 contact mobile numbers. We even got sent post stay automated messages without getting to stay! No refund, no apologies.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Joann

Disliked: Cleanliness, amenities, property conditions & facilities, communication
My family didn’t even stayed as the agent cancelled my booking without informing me! Very bad experience! My family arrived from the cery early flight and no one accomodate them! My sister recieved a text message that they cancelled my booking without informing me at all and have to rush to look for another accommodation! My family flew from the province to Manila to attend my sisters dentistry oath taking, tired from the early flight arrived at sea residences and get a text message that they cancelled my booking without accomodating them was ridiculous! When I phoned the agent they are asking for more money in cash! Very obvious that they cancelled it in purpose to ask more money! So ashame on you all! What kind of business is that???
Stayed 4 nights in Jul 2023
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort, communication

Bad Experience Dont book room to sea &shell res👎

i booked this room but they gve me another room from other Condo in shell residence no to SCAm! crazy, liers owner and staffs! ipaid 87,000¥ for 13daya but even a 1spoon inside nothing!dirty room all incomplete! we always ask for help but because i paid already they nver helped us And even the wifi nothings good in this room even the owner 👎
aircon too bad 👎🏻👎🏻👎🏻 the room kitchen toilet and over all!No to room 349 shell residence no to Sea residence
Stayed 13 nights in Apr 2021
Verified

4/10 Poor

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities

Premier Haven 7-day stay at Sea Residences

There was false advertisement about this tower. It said there was daily housekeeping, and there was none. We talk to the person that supposedly does housekeeping and he said he would show up, but he never did. The people in the lobby are security and a person to handle the door, they just direct yoou to a phone number to call. But, when you call the phone number we never got anybody to answer. We did find the person in the lobby one day who checked us in and we mentioned that we hadn't seen housekeeping and we needed some towels, the towels did show up in our room but no housekeeping was done. They have an interesting garbage pickup practice, they ring a bell in the hallway between 8 - 9pm which notifies you to bring your trash out. We had to ask about garbage pickup, we weren't told, and what is interesting there is something on the door that says if you put your garbage in the hall you will get a fine. There is also no phones in the room, we picked up a cheap local phone so we had communications. I had told the initial person when we were checking out, but he never showed up, the security guard just told me to leave the key in a slot that had our room number on it, you heard it right we only received one key for a two-bedroom unit that was for four people. We also purchased roach spray. The unit doesn't allow cooking anymore, that was unexpected. You need to be prepared to purchase some things to help you out, even including toilet paper, etc... The location was good.
Stayed 7 nights in Feb 2020
Verified

4/10 Poor

Danny

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The address on your website is wrong, so it took 2 taxi rides to get there. It's new, but with the cheapest outfitting money could buy. I never did get a hot shower even though I told them the problem. It's a big new building catering to Chinese tourists who just want a place to sleep.
Stayed 3 nights in Jan 2020
Verified

2/10 Terrible

Alfredo

Disliked: Cleanliness
The property is in a great location across from the SM Mall of Asia. It was a great convenience being able to walk to places to eat and shop. There are also restaurants on the ground floors around the property and a 24hr mini market. All the greatness stops there. The property manager failed for house keeping. We had no towels, soap, shampoo, or vanity kit. For the entire four night stay, the room was never serviced. There was also no response to our request to service the room. There was not much we can do to move because we had already paid in full. The buildings security guard was the one who helped us with our luggage. For amenities, everything had a fee for use such as the pool (200php per day per person). The free WiFi did not work and had the wrong password given. I would not recommend this property to anyone. At ~$50 usd per night, we could have gone to a hotel instead of this studio apartment.
Stayed 4 nights in Dec 2019
Verified

4/10 Poor

Vie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greeted by tiny cockroaches all over the flat

I was greeted by tiny cockroaches crawling and flying all over the floor, bathroom, kitchen worktop, and bed. Aircon was dusty, made my nose drip all the time due to my dust allergy. Parking was a struggle. I paid P350 overnight at the nearby area because there was no more space in the designated space. The next day I got a parking at the designated space, I paid P140 for parking from 6pm to 2am.
Stayed 3 nights in May 2019
Verified

6/10 Okay

Ramil

Disliked: Staff & service
Sink was clogged at tv kept on hanging
Stayed 3 nights in Feb 2019
Verified

6/10 Okay

Ramil

Liked: Cleanliness, property conditions & facilities, room comfort

TV always freeze! Clogged sink!

Could be better if they have working cable tv and clogged washroom sink
Stayed 4 nights in Feb 2019
Verified

4/10 Poor

Rowena

Disliked: Staff & service

Close to MOA. That's about it!

This condo has no usable kitchen where you can cook. There are microwave and electric hot water kettle, 2 sets of small cup and saucer and I think a piece of teaspoon. What a pity! It's pricey ($50) for a very basic accommodation. I could have spent a little more money at a hotel nearby where I can have hairdryer, toiletries, free coffee and extra pillows maybe. I chose condo because of kitchen. There should be disclaimer on the website what is included in the room.
Stayed 4 nights in Feb 2019
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Not worth the price I paid for. Room was not well maintained. Cabinets are falling apart. Bathroom not to standards. Bedrooms not to standards. I have booked different hotels/condotel in Manila which is less cheap but definitely more better and cleaner than this condotel. Will not recommend.....I booked Jr family room for 4 nights on this condotel but was placed on our first night in a not to standards small room without any toilet paper. I demanded a credit but they said they don't give any credit. I felt cheated. Expedia should give me credit since I paid full price for 4 nights.
Stayed 4 nights in Dec 2018
Verified

2/10 Terrible

Helen

Liked: Cleanliness, room comfort
It stunk as a hotel: no telephone, no closet or place to hang things, banging on wall during day, bathroom door broken, coffee?, no places to open suitcases, no bathmat, etc. etc. Otherwise OK if sold or rented as a small, cheap, condominium.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Brett

location was good for casinos and MOA
Stayed 2 nights in Aug 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, bad everything else.

The only thing great about this place is the the location about a block away from the Mall of Asia and the super fast wifi. Otherwise... There is no front desk, there is a lady that you have to call (the security guard had to look up the number and call her) and she takes about 30 to 45 minutes to check you in and if you paid ahead of time, you better bring your receipt because they're going to try to charge you again. When we finally got to the room, the lady said she'd be right back with the key but forgot and since there is no phone in the room (!?!) I had to go back down to the security guard to call her an hour later to bring the key. The beds we're hard as a rock and were stacked on top of old dirty mattresses so we had to check for bed bugs. I woke up every two hours from hip pain. The kitchen sink faucet was broken and I had to secure it to use it. The shower was not cleaned and the last persons shampoo and used soap (and hair) were still in the soap dish. The TV remotes were nasty and needed batteries and it took about 20 minutes to figure everything out (had to unplug the devices to restart them). We had to go to the store to buy coffee to make in the room (no big deal) but there was no utensils to stir it. All of the mirrors had finger prints. Will not stay here again.
Stayed 1 night in Jun 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room for Improvement

No reception. Had to wait in the lobby for staff to come down and get paperworks done. Office is one unit at 15th floor. Unclean, untidy, smelly office. I reserved for one adult occupant but was given a room with one bed and one bunk bed, hence space too small. I was not informed beforehand. No closet to hang my clothes. Plates and cutlery locked in the cupboard. Was charged with 600php/night for amenities (cleaning the unit, trash but no one came to clean). However, maintenance staff is available within minutes when you need them.
Stayed 3 nights in Apr 2018
Verified

4/10 Poor

KOYO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

コンドミニアムスタイルでホテル並みサービスは期待できない。

コンドミニアムですが、室内での調理器具は使用できないよう切断されておりました。プールには部屋のタオルを使用するため、タオルがシャワーの時には濡れて使用できませんでした。またハウスクリーニングは毎日と書かれておりますが、クリーニング希望の時は部屋の持ち主に電話をしなければなりません。また管理者 の部屋担当者に直接話さなければなりません｡フロントはありますがこれはコンドミニアム自体の管理者で何か希望を話しても部屋のオーナーに電話して暮れの一点張りです。 一番気をつけたいのは、予約時にコンドミニアムの受付が4種類あるみたいで、AとかBとかホテルズコムに確認しておいてください。受付で2時間以上予約がないともめました。全体的にプールがあるだけでホテルではない。
Verified

10/10 Excellent

Kristine Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the owner was so nice the place are great

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