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Recent guest reviews

I don’t recommend staying at this property. Rooms are not sound proof, it’s very noisy even on high floors. They gave us a room with a twin bed instead of a queen bed (which we booked) and told us the hotel was full. I’ve stayed at a lot of hotels in Manila and around the world, so far this has been the worst experience!

Hotel is pretty new I would recommend staying there.

Staff was great A little dated Room was very comfortable Breakfast included Decent location I would stay again

I stayed at 19th floor and the room was stinky. At first I was given a room on the 20th floor but I demanded to change it because the room was filthy. There was a dead bug in the bathroom and all tables were dusty so I asked to be moved. The room we stayed in however had a smoking smell could be a smoking room which I did not like. But the sewage made it worst it smelled the whole time so we kept the bathroom close at all times. Sad to say that this hotel needs to be educated and awakened and compete with other better hotels. I would not recommend this place.

We booked 2 bedroom suite for our 3 night stay in Manila. Actually the place is in the center of Makati. Location, the room itself, and service was excellent. I would highly recommend One Pacific Place.

They achieved to amend the date of my booking which was nice because I didn't had to do it by myself because I didn't have my account on Orbitz where I found and booked this hotel, It was Okey upon my arrival as well as our check-in. Then finally we got to settled in our room but we were really hungry so we decided to just do a room service foods instead of going out and find a fast foods or restaurants , surprisingly! Their foods rate are sooooo much expensive! Really exaggerated prices! I was hating that so much because I know very well how much the foods would cost me because I'm a Filipino as well. I would have understand those foods prices if I was at the 5 star hotel but they're not! They have to amend their prices and that will be the only time I will recommend this hotel, and that will be the time I will come back in this hotel. but ONE THING I APPRECIATED THE MOST Is that the doorman guy or the one who welcome guest right by the hotel door entrance has saved my phone! After checking out I took the taxi to bring us to the airport but sadly I forgot to pick up my phone in the reception disk because I was in a hurry not to missed our flight, luckily sometimes traffic aren't that bad I would say, because the doorman guy had to ran after us just to give back my phone that I forgot at the reception table! I was wanting to give him an award because he truly deserve it but the stop light has turn to green and he had to run again back to the hotel! I salute you Kuya!

I would stay here again. Room was not as clean as expected . staff disguises cleanliness with air freshener.

161 H.V. Dela Costa Street Makati Manila

Hotel highlights

  • Walking distance to Greenbelt Shopping Mall
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Makati Central Business District, One Pacific Place Serviced Residences is within a 5-minute walk of popular attractions such as Canadian Embassy Philippines and Australian Embassy Manila. This 3.5-star hotel welcomes guests with 144 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with to-go breakfast, available for a fee from 6:00 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, refrigerators, and minibars are also available.


Property features

One Pacific Place Serviced Residences features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 1500 per vehicle one-way. Front-desk staff can assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and a conference center.

Room options

Standard Studio

1 Queen Bed | 2 Twin Beds | Sleeps 3

Studio Deluxe

2 Twin Beds | Sleeps 3

One Bedroom Premier

1 Queen Bed | 2 Double Beds | Sleeps 4

Two Bedrooms Premier Suite

1 Queen Bed and 1 Double Bed | Sleeps 5

Guest reviews for One Pacific Place Serviced Residences

Everyone (20) Couples (2) Business (1) Other (5) Friends (3)
5
Everyone

By on Oct 28, 2023

Review comment responded on Nov 23, 2023

Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

3
Everyone

By on Sep 30, 2023

Review comment responded on Oct 24, 2023

Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

3
Everyone

By on Sep 29, 2023

Review comment responded on Oct 24, 2023

Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

4
Everyone

By on Sep 29, 2023

Review comment responded on Oct 24, 2023

Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

3
Everyone

By on Sep 25, 2023

Review comment responded on Oct 16, 2023

Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

2
Everyone

By on Sep 24, 2023

Review comment responded on Oct 16, 2023

Warm greetings and Mabuhay!Thank you for calling our attention to matters that will help us maintain and strengthen our hotel standards.We have taken this matter seriously and made sure that the department concerned has been informed to address this. We are implementing stricter measures to ensure that incidents like this do not happen again.We apologize for any inconvenience that this might have caused you. We shall be looking forward to your next visits.

1
Everyone

By on Sep 19, 2023

Review comment responded on Oct 16, 2023

Warm greetings and Mabuhay!Thank you for calling our attention to matters that will help us maintain and strengthen our hotel standards.We have taken this matter seriously and made sure that the department concerned has been informed to address this. We are implementing stricter measures to ensure that incidents like this do not happen again.We apologize for any inconvenience that this might have caused you. We shall be looking forward to your next visits.

3
Everyone

By on Sep 16, 2023

Review comment responded on Oct 16, 2023

Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

3
Everyone

By on Sep 14, 2023

Review comment responded on Oct 16, 2023

Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

3
Everyone

By on Sep 13, 2023

Review comment responded on Oct 16, 2023

Warm greetings and Mabuhay!Thank you for writing an excellent review about your recent stay with us. We are thrilled to know that we were able to surpass the highest expectations of our most discerning guests. We will continually strive to provide finest service to ensure that our guests will always have a memorable stay.We look forward to welcoming you again at One Pacific Place Serviced Residences!

One Pacific Place Serviced Residences

161 H.V. Dela Costa Street, Makati, Manila 1220
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