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Recent guest reviews

Perfect for staycation in the area. Super B place.

I like the location, the room I requested was satisfied, easy access to all the points of interest and most of all friendly and professional staff. Kudos to everybody. Thank you for making my stay quite memorable ❤️

Rooms are a little on the small side...however the location is terrific if you want the mix of the Western world and the local flavor.

Excellent service!!! Loved the staff... thoughtful and professional.

A wonderful 10-day stay at the Novotel. The hotel staff, from guest services to the front desk and security, are exceptional. Will I stay there again for my next visit? Yes!

A very pleasant surprise, The staff is outstanding. Lots of shopping and dining or just plain good eating right across the street.

They have good breakfast, great variety of food. Staff were all nice and accommodating

When checking in, the first rooms smelled of black mold air conditioning. It was so bad we had to be asked to be moved. The front desk told us that that was an upgrade. Hmmm. So, in our new room, it's midnight and we're hungry, so we order room service: Caesar salad, pork adobo, and Vietnamese spring rolls. Spring rolls were great, but the Caesar salad was just a big nauseating, glob of Caesar salad dressing, while the pork adobo had a 1-inch layer of liquid fat. Couldn't eat the salad. Next morning, I took it down to the front desk to tell them about it and have them remove it from the bill. They said they would but they never did. I had to argue with the front desk staff at check-out to remove the charge but I finally just said, "Forget it." Now, I'm trying to contact the Hotel Manager, but the hotel has conveniently removed their contact information or email. Finally, don't go to this hotel and try to find a pair of scissors. They should go out and buy a couple of pairs of scissors and keep them handy. Maybe the front desk person was just lazy. Not sure, but the restaurant hostess was the best and kindest and let me use her scissors. Hostess should work at the front desk, and the front desk people should work as restaurant hostess. Restaurant was the best service of all. Great people!! Also, pool party was great. Room attendatnt forgot many things when they cleaned the room.

Everything about the hotel is great. Located right in the center of numerous eating establishments.

The staff is the greatest asset of this hotel. Very commendable! Very clean and great breakfast.

This is my second stay here and it was late coming home. Everyone welcomed me warmly and the room was wonderful.

We like the hotel so much, we booked it 4 times during our stay in November!

At check in, front desk asked for deposit of P 2500 per day (two thousand five hundred pesos per day).. I was shocked and complained that i was not informed of such policy. I don't have a credit card to give to them. Later on the front desk lady said i will be put on cash basis for the charges on the room. Thus because I did not leave a credit card for the deposit, i was denied use of landline to make local calls. I have to request relatives to call the hotel instead because I cannot use the landline. The following are additional complaints: Bottled water- have to call front desk for water. We are given only 2 and have to call for more. There was no coffee maker in the room. We were given 2 small sachets of instant coffee, coffee creamer and regular sugar. No artificial sweeteners were given. At one time I saw a roach in the lobby and called the attention of the front desk who called maintenance but came late. At one time I saw roaches in one of the elevator. Of course SECURITY is my first concern and Novotel is EXCELLENT on this area. Congratulations.

Close to restaurants n shopping. Staff were nice Breakfast buffet included with our stay was great! Easy check in and check out

Everything is A ok for this hotel, especially d location , just perfect....

General Aguinaldo Avenue Quezon City Manila

Hotel highlights

  • Steps from Smart Araneta Coliseum
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Socorro, Novotel Manila Araneta City Hotel is next to popular attractions like Gateway Mall and Smart Araneta Coliseum. This 401-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 4 restaurants. Centrally located in Quezon City, the hotel is connected to a shopping center and also a short walk from Kia Theater and Art In Island.


Dining

Have a drink at the wine bar or enjoy onsite dining at 4 restaurants, such as Food Exchange Manila that specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Order from 24-hour room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Novotel Manila Araneta City Hotel's 401 rooms are individually furnished and provide coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free bottled water, safes, and ironing boards.


Property features

Guests of Novotel Manila Araneta City Hotel have access to a full-service spa, 2 outdoor pools, and a children's pool. Onsite parking is available, both free self and paid valet parking (PHP 80 per day)—also useful is an airport shuttle (available 24 hours) for PHP 2750 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include a fitness center, free WiFi in public areas, and a business center.

Room options

Executive Suite

1 King Bed | Sleeps 5

Superior Room

2 Twin Beds | Sleeps 4

Deluxe Room

1 King Bed | Sleeps 4

Executive Room

1 King Bed | Sleeps 4

Guest reviews for Novotel Manila Araneta City Hotel

Everyone (29) Family (3)
1
Everyone

By on Jan 21, 2020

4
Family with small children

Perfect for staycation in the area. Super B place.

By on Jan 1, 2020

5
Family Family

I like the location, the room I requested was satisfied, easy access to all the points of interest and most of all friendly and professional staff. Kudos to everybody. Thank you for making my stay quite memorable ❤️

By on Nov 16, 2019

5
Everyone

By on May 12, 2019

4
Everyone

Rooms are a little on the small side...however the location is terrific if you want the mix of the Western world and the local flavor.

By on Dec 5, 2018

5
Everyone

By on Nov 26, 2018

5
Everyone

By on Nov 19, 2018

5
Everyone

By on Nov 16, 2018

5
Everyone

Excellent service!!! Loved the staff... thoughtful and professional.

By on Oct 28, 2018

4

wonderful hotel novotel manila araneta center

Everyone

A wonderful 10-day stay at the Novotel. The hotel staff, from guest services to the front desk and security, are exceptional. Will I stay there again for my next visit? Yes!

By on Aug 30, 2018

Review comment responded on Sep 3, 2018

We are happy to know that you enjoyed your stay with us. Your recommendation on the itinerary of events is such a good idea. I have shared this with the team and will be considered for all long staying guests like yourself. Thank you for your loyalty and we look forward in welcoming you back soon!!

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