Holiday Inn Express Manchester City Centre3.5 out of 5.0
Recent guest reviews
We stayed here on Thursday 9th November, we’d booked directly with the hotel and thought it was extremely good value for money. The breakfast was excellent and was included in the price. There was a good choice of breakfast items including cereals, croissant, toast, yoghurt with fruit compote, scrambled eggs, sausage, bacon, beans, even a fill your own breakfast muffin option to take out. The hotel was clean, the bed was comfortable and the staff were pleasant and helpful. The hotel is handy for the centre of Manchester and is only 2 minutes’ walk from Oxford Street Railway Station. Would stay here again.
just as good as the Hyatt hotel rooms really enjoyed the room bed comfortable and had all necessary amenities. Absolutely no difference to a five star...fantastic and will definitely be back for pleasure.
Cannot fault this hotel! My husband an I went to see a concert at the ritzs and stayed here. Rooms were clean modest nice bathroom, and breakfast was fine and plenty. If I was to come back I wouldn't hesitate to rebook
First and foremost, kudos to the entire housekeeping team! For the 10 days I was there, I always return to my room nicely made up, and feeling like im entering a new room altogether! Next, the entire service team is awesome! Especially this lady (I forgot her name, but I believe it starts with D, with tanned skin, and she's always smiley at the entrance). I always look forward to returning back to the hotel having her to greet me at the entrance. She even gave me a hug to welcome me back! That personal touch was priceless! However, the small little gap was this Manager -on-Shift, I believe her name is Rebecca. My keycard was malfunctioning throughout the day, and went to her at least 4 times in the earlier part of the day. Each time, unlike the rest of the team, she made me feel as if I was causing her trouble. Never once a smile, a "please", or anything nice. She didn't even check for my credentials when I told her I wanted to get a room key card for my room. She just asked for my room number, and cut me a card. Other than that little hiccup, everything was awesome and I look forward to coming back again in end-November!
Despite it's position in the City Centre we got a good night's sleep. Rooms were comfortable and well maintained. Staff were helpful. We found it really convenient to walk to the Arndale Centre and trams.
I stayed on the 18th Oct for 1 night details below. I checked in and was given room 211, I asked for a iron and ironing board to be sent to my room. The noise from the pub/club next door was loud, you even had ear plugs on the side board to keep the noise out, i've never seen this before at any hotel before. I called the reception to get a iron again, and was told it would be ten minutes. Later on that night after dinner I came back to the room and again asked for a iron at reception as nothing was at my room, however I was told that they have ran out, why did no one have the courtesy to tell me? At this stage the noise was louder than before so I asked reception to please move me, he then called me back and I moved to room 508 at midnight to a single bedded room which was not what i booked. At 1220 the gentleman got me a iron with a board from somewhere. My stay at your hotel was not great, and definitely will not look to book again.
I stayed at this hotel for a week, it was clean, staff were great and the accommodation was very good no complaints, I stayed through work so was worried about using the hotel wifi (used the free wifi no issues), but it was absolutely fine eventually, we had an issue on the 10th floor, so my advise if your using the hotel wifi then do not get a room on the 10th floor, I was using the wifi for over 5/6 hours a day for work and I spoke to a fabulous gentleman named Daniel, I told him about the wifi issue on the 10th (there is no major issue, because if you come downstairs to the basement wifi is perfect doesn't drop at all and works fine for hours, only issue downstairs is phone reception on mobile) however I explained to Daniel my issue with the wifi in my room and he let me try another room on the 7th floor for half an hour and it was perfect too, so they allowed me to move rooms without any issues at all superb service well done guys. Overall you can't go wrong with this hotel, clean rooms, serviced everyday, fab staff, very nice breakfast, not the biggest selection but it gets the job done and nice big seating area if you need to put your head down and work.
In the centre of Oxford Street,the hotel is excellently centred for the night-life of Manchester. Oxford Street has numerous bars and places to eat. It's a action-packed part of town. The O2 Ritz is just a few minutes walk away, The Arndale Centre 10-15 minutes walk away. And the streets around have fashion shops, notably Pretty Green on King's Street; a big pull for those with a Mod sensibility. The hotel is good, just what you'd expect from a chain that's part of the IHG. Rooms are spacious and quiet, despite the hectic streets in front and around. Breakfast is self-serve and eat-what-you-wish; it has a good variety of items - there's no need to be hungry after a good night out. Parking can be found off Charles Street; £20 for 24 hours ... not bad.
I stayed here for a concert at the Palace theatre, which the hotel is in a good location for so handy for getting back at night. On checking in I had to pay £1 authorization fee on my card which annoyed me and made me feel like a criminal - I'm not I work hard for my money thanks. Also, it might seem like a small charge but if they do this to everyone who books it will add up so very sneaky. The room was okay, quiet enough and clean. However there was a large wet patch on the carpet which I kept stepping in. The walls were also very scuffed and there was black mold in the shower. Again, sounds like I'm being picky but for £90 I don't want a scruffy room with a wet carpet. The sleep was not the best because the pillows were way too firm to be able to relax on. There was also a light on the ceiling that kept flashing that kept me awake. I could also hear a loud hissing noise coming from what I think was the lifts but I'm not sure. All in all, not a bad hotel but could do with the finishing touches taken care of. The reception is also right at the bottom but the lift was not working from this floor when I pressed and waited, so had to climb to the next floor to use it. For the money paid I felt a little cheated. Also the hand written note saying "have a nice stay" was a little creepy (sorry, I know they probably meant well....)
Standard decent business like hotel. The rooms were clean, the beds comfortable and the breakfast satisfying. Giving it four stars because the other two budget hotels I've stayed at on business in Manchester were not as good as this one.
- Walking distance to Manchester Palace Theatre and Deansgate Locks
- Free buffet breakfast
- WiFi in rooms and public areas (fees apply)
Located in Manchester City Centre, Holiday Inn Express Manchester City Centre is adjacent to Manchester Palace Theatre and within a 10-minute walk of other popular attractions like Deansgate Locks. The 147 rooms at this 3.5-star hotel include coffee makers and TVs and guests can enjoy free breakfast. It's in central Manchester and also a short walk from Manchester Art Gallery and Bridgewater Hall.
Start your day off right with a free buffet breakfast. At the end of the day, relax with a drink at the bar/lounge.
Holiday Inn Express Manchester City Centre's 147 air-conditioned rooms provide coffee makers, phones, and desks. Guests can expect WiFi and TVs with cable channels and pay movies. Hair dryers are also available.
Holiday Inn Express Manchester City Centre offers WiFi in public areas and conference space. Self parking is offered for GBP 8.50 per night. A multilingual staff is on hand to assist with dry cleaning/laundry and securing valuables.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 1129 reviews