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Le Relais Saint Michel

4.0 out of 5.0

Recent guest reviews

The hotel's view in fantastic, the hotel itself needs renovation but it's okay for a 3 star. Rooms are spacious. Be careful as they roll up the sideways at 9pm. No food after 9 anywhere within a 7 mi radius, only McDonalds back on the highway is open. The biggest issue is the lack of a good gate code. You have to have a code to gain access to the road leading to the hotel. If you come after 9:30 forget it, unless you can piggyback in behind someone with a code. I tried the code they gave me, it didn't work so I called the front desk and the guy mumbled something in French and hung up on me then wouldn't answer the phone again. I was stuck about 1 km from the hotel with no way in until a cleaning guy came at 10 and I snuck in right after him. Terrible system! I went straight to the front desk to complain, no one to be seen, probably asleep. The hotel has potential and might be okay during normal hrs, but you're screwed if you arrive there late and your gate code doesn't work, if so be ready for a wait.

We booked one night in this hotel from 24th dec to 25th and we really enjoy it. The view is amazing...probably the only one hotel in the area with such amazing view (in front of Mount St michel). We booked the cheapest room but it was nice, big enough, well equiped and clean. Staff super friendly! We arrived at 2 pm and we had to wait 2 hs until the check in. Parking in front of the hotel, we paid 4 euros. The bus stop to Mount St michel is in front of the hotel and if you want to walk to the isle the main street is 50 metres from the hotel. I recommend it! We didn't pay for the breakfast (it was 19 eu approx each one) so I have no idea if it was worth it! Location: perfect!

The access to this hotel and all the hotels that are in the resort is very difficult, you need a password to get access trough the main entrance and nobody told us that, we had to call the hotel and ask. This hotel is the last one and the closest to the castle and the view was amazing. The room was comfortable. And nice, it had a safe but it didn't work. We had a nice time there. Yes, I would go back. A little pricey but great!

Staff in the restaurant & reception was exceptionally rude, In the room there were no coffee capsules, no corkscrew, no bathrobes, there was HAIR in the bathroom, dirty terrace FULL of cigarette butts, dust is everywhere, incl. coffee machine, glasses, broken socket, no air conditioning, outdated furniture. It looked like they never properly cleaned the room however upon arrival they said our room was not ready since check in time was at 4pm!!! I wander what they have been doing all that time. And after check in when we arrived at 11.30pm nobody let us in. The most terrible hotel we have ever stayed. They have no respect to the guests. It does NOT deserve to be in the collection of chateaux & hotels! Nobody even didn't apologize for anything!!!

This hotel is so outdated. It is like going back in time to the 60's. it is very worn and seemed pretty much empty of other guests as far as the night we stayed. Maybe it caters to bus loads and we were there on an off night. The grounds out front are full of weeds and unkempt, makes one wonder if this hotel is getting ready to close down. If we had it to do over we would not stay there. It was not clean and I wonder about security since we never saw anyone other than the front desk lady who we "bothered" by trying to check in while she was on a personal phone call .

You can't get any closer unless you are staying on the island. The hotel is not luxurious but nice. The food i s ok but the view of Mont St. Michel is right there. Filled with tourists who are there for the same reason you are. The shuttle stops right outside the door so makes it convenient but I still suggest walking out there.

We arrived in Mont Saint-Michel and found ourselves at a barrier that required a numerical code to get close to the area of our hotel. This required us calling the hotel to get the passcode number from the car. Once past the barrier, police stopped our car to see our reservations and look inside the trunk. Then we could proceed to the hotel. Would you think at this point that the area was dangerous? That it might be a target for a terrorist attack? I would. We get to the hotel Relais (which has an enviable location as close tot he Mont as you can get) and we are given a garden level room whose only portal of fresh air is by opening the sliding glass doors onto the open field behind the hotel. I ask for a room on a higher floor where I could feel safer and perhaps even open a window. No- the hotel is absolutely, completely full. I tell them that I don't feel safe in a garden level room. But despite the police and barrier, the receptionist tells me that the area is very safe. I ask her why there are so many police and she says, "Oh because of the terrorists." The room was warm. There is no air conditioning and they do not offer a fan. The night manager told me to keep the sliding door to the garden open to get air. Overall the hotel is run down and well past its prime (see photos). The windows in the lobby are covered in dead flies. (see photo) We walk into the restaurant to take a look at Mont Saint-Michel- a great view from the hotel restaurant - but the window inside is covered with flies both living and dead. (see photo) Our room has a hair dryer from 1980 that has been repaired .... Poorly. (see photo). We pull out a drawer and it belches dust. In the morning I saw that all of the dead flies had not been cleaned up in the lobby (see photo) and when she saw me photographing them, the receptionist finally got up and cleaned the window sill, spraying it with bug spray (see photo). I expected much more of a hotel that charges the large amount it does and purports to be a four star establishment (see photo). It is disgusting and the staff is very unhelpful. It is unbelievable to me that we would be told to keep our garden level door open all night to get any air - where anyone can stroll into our room while we slept. Terrorists or not, it is a reckless unsafe situation in which to place guests. And it is not just me. We traveled with friends who also complained about the hotel from the discourteous staff to the broken toilet seat. All this for over 290 euros a night! Is there a rating below one star?

We stayed one night Sept 15th and were not let down! The view from our dining table (we did not make reservation but was at dining room when they opened) was spectacular. The food was great and service very good as well. Our room was gorgeous very large and very clean. We were not disappointed!

In general is the hotel is nice. Very confortable. The room has a nice view to Mont Saint-Michel. The accomodations are good. The room is big, the bed confortable, and you can count on a really nice nespresso machine. The only downside is that there were a couple of outlets that didn't work. The breakfast was ok, a little bit overprized (17€) but in general it complied with the minimum.

Our hotel was connected to this one for breakfast. Cost of breakfast 17 euro. Not cheap so you expect something. We ha to ask to clean a table by the window. Fruit was not fresh, coffee tasted poor, hot wather for thee was not hot. 3 saucises left, for a hotel with this rating you're better off in ibis, they served in relation a very fine breakfast

Le Caserne, BP 18 Le Mont-Saint-Michel Manche

Located within a mile (2 km) of Alligator Bay, Le Relais Saint Michel is within 2 miles (3 km) of Mont Saint Michel Abbey. Each of the 39 rooms at this 4-star hotel includes a minibar, a coffee maker, and a flat-screen TV. In the historical district, the hotel is also close to Maritime Museum and Saint-Aubert Chapel.


Dining

Enjoy a leisurely bite to eat at Le Relais St Michel, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.


Rooms

All 39 rooms feature minibars, coffee makers, and free bottled water. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are also standard.


Property features

At Le Relais Saint Michel, guests have access to free WiFi in public areas, 3 meeting rooms, and free newspapers. If you drive, self parking is EUR 4.00 per day, and there's also a free area shuttle. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a terrace, a convenience store, and a garden.

Room options

Deluxe Room, Mount view

Full 1 | Twin 2 | Sleeps 2

Premium Room, Bay View

Full 1 | Twin 2 | Sleeps 2

Premium Suite, Bay View

Full 1 | Twin 2 | Sleeps 2

Prestige Quadruple Suite, Mount view

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

62% of guests recommend this hotel

Total of 526 reviews