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The Abbey Great Malvern

4.0 star property
Hotel in Malvern with a 24-hour front desk and a coffee shop

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Photo gallery for The Abbey Great Malvern

Property entrance
View from property
View from property
Property grounds
Hypo-allergenic bedding, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View in a map
Abbey Road, Worcestershire, Malvern, England, WR14 3ET
  • Place, Malvern Theatres
    ‪4 min walk‬
  • Place, Morgan Motor Company
    ‪15 min walk‬
  • Place, Three Counties Showground
    ‪5 min drive‬

Room options

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Double Room, 1 King Bed

7.8 out of 10
Good
(15 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(24 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Malvern

The Abbey Great Malvern places you next to Malvern Museum and Great Malvern Priory. This 103-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a conference center.

What's nearby

  • Great Malvern Priory - 3 min walk - 0.2 miles
  • Malvern Theatres - 4 min walk - 0.3 miles
  • Morgan Motor Company - 15 min walk - 0.8 miles
  • Malvern Hills - 17 min walk - 0.9 miles
  • Three Counties Showground - 5 min drive - 2.8 miles

Getting around

  • Great Malvern Station - 12 min walk

Restaurants

  • ‪The Nag's Head - ‬15 min walk
  • ‪The Morgan - ‬12 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Faun - ‬5 min walk
  • ‪The Foley Arms Hotel (Wetherspoon) - ‬3 min walk

About this property

The Abbey Great Malvern

Hotel in Malvern with a 24-hour front desk and a coffee shop
The Abbey Great Malvern features free WiFi in public areas, a conference center, and a business center. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.
TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and portable fans are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 for adults and GBP 17.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Priory View Lounge Bar
  • Priory View Restaurant

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,443 square feet of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 45.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per accommodation, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 15.0 per day
  • Cribs/infant beds are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 19.95 for adults and GBP 17.95 for children
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 45.00
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Abbey Great Malvern Hotel
Abbey Great Hotel
Abbey Great Hotel Malvern
Abbey Great Malvern
Abbey Malvern
The Abbey Great Malvern
The Abbey Great Malvern Hotel
The Abbey Great Malvern Malvern
The Abbey Great Malvern Hotel Malvern

Frequently asked questions

Is a free cancellation option available at The Abbey Great Malvern?

The Abbey Great Malvern offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see close to The Abbey Great Malvern?

This hotel is located in Malvern, just steps from Malvern Theatres and Malvern Museum, and within a short walk of Great Malvern Priory. You'll also find Morgan Motor Company and Malvern Hills less than a mile away.

Will I be able to park at The Abbey Great Malvern?

Yes, there is accessible parking and bicycle parking available.

Does The Abbey Great Malvern feature a casino at the property?

No, The Abbey Great Malvern doesn't have a casino.

Will I find an indoor pool at The Abbey Great Malvern?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Abbey Great Malvern?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant with al fresco dining.

Are there hot tubs at The Abbey Great Malvern?

No, this hotel doesn't have a spa tub.

Does The Abbey Great Malvern feature a restaurant that includes a breakfast menu?

Yes, The Abbey Great Malvern serves a full breakfast for a surcharge each morning at Priory View Restaurant.

Will The Abbey Great Malvern allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Abbey Great Malvern for a fee of GBP 20 per accommodation, per night.

Does The Abbey Great Malvern have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at The Abbey Great Malvern?

No, at The Abbey Great Malvern, there aren't any guestrooms that list a balcony.

Does The Abbey Great Malvern have a wedding venue?

Take advantage of the wedding venue at The Abbey Great Malvern if you plan to say "I do" during your trip.

Reviews

The Abbey Great Malvern Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 422 out of 904 reviews
Rating 8 - Good. 347 out of 904 reviews
Rating 6 - Okay. 92 out of 904 reviews
Rating 4 - Poor. 35 out of 904 reviews
Rating 2 - Terrible. 8 out of 904 reviews

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend retreat

Fine for a short trip but car park not big enough
Stayed 1 night in Jul 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, was a bit disappointed not to be in the old building, for the price we paid. No air conditioning, which due to the extremely hot weather, (not the hotels fault), made sleeping difficult as the room was too hot.
Stayed 1 night in Jul 2025

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Such a lovely hotel with lovely food and drink served by very friendly staff. I was slightly disappointed with my room as others in our party who had paid the same rate had a fridge in the room ( it was 29c on the day of our stay ) and also bedside plugs - I suffer from sleep apnea and have to sleep with a Cpac machine which ness plugging in - unfortunately I was unable to use this machine on one night thus effecting my sleep that night. However, I lovely mental stay and would love to return one day Thank you , Rob.
Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, lovely area, friendly staff

Stayed here so many times for business trips, but such a friendly place and great for families as wll
Stayed 2 nights in Jul 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Abbey Hotel was ideally placed for our theatre visit and close to the shops we wanted to visit. Access to the Worcester Beacon and the superb views is close by, the station is within walking distance through a lovely park and there are many independent cafes to relax in.
Stayed 1 night in Jul 2025

4/10 Poor

Linda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property looked lovely but the room only had one window which was on a security latch and only able to open 4 inches. No air conditioning was like a sauna and not able to sleep. The bar/waiter had a dreadful cough. Hope he didn't have covid. Very disappointing stay
Stayed 1 night in Jun 2025

6/10 Okay

SLAWOMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Premium room not premium at all

Very nice hotel, stayed ther 3rd time. Decided to go for a premium room this time, paid significantly more for a premium room but couldn’t say what was premium about it, same size as standard room, bathroom even smaller, no aircon or even fan, no mini fridge, total rip off to charge much more for same standard like normal room. So next time just don’t bother and take standard room as hotel itself is really nice and perfect location
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Stayed 1 night in Jun 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good thanks, again.
Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 2 nights in Jun 2025

8/10 Good

Janine

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Everything was lovely, although the shower was very old and the water pressure poor. Otherwise the room was lovely. The 1st room we were allocated wasn't ready but they'd already sent us up, so we had to go back down and get a new room. They were very apologetic and it was fine.
Stayed 2 nights in Jun 2025

6/10 Okay

Gabriela

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disappointing stay

Very dated interiors, weak shower pressure (almost dribbling), no shower gel (shower gel dispenser empty, had not been checked by cleaners), room was stifling hot but thankfully there was a fan in the room. Breakfast was mediocre at best. We travel to Malvern fairly frequently and will not be revisiting this establishment
Stayed 1 night in Jun 2025

10/10 Excellent

idwal

We had the Elgar suite which was large with a huge bed tub chairs tv complimentary drinks. The bathroom had a bath with shower over. Check in very quick .Staff very friendly . The buffet breakfast was lovely with big choice. The cooked breakfast was extremely good. We stayed two nights and really pleased with room and service we will visit again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in trying times

My second stay at the Abbey Hotel and as expected the facilities were great and the staff efficient and friendly. Some unusual circumstances led to my stay and the staff even help with those.
Stayed 1 night in Jun 2025

10/10 Excellent

Miles

Stayed 2 nights in Jun 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent one night stay, as watching a show at the theatre ,as situated opposite the Malvern theatre. Excellent accommodation and superb breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Gwen

Traveled with group
In the heart of Malvern…quiet…so clean
Stayed 7 nights in May 2025

8/10 Good

Liane

Stayed 1 night in May 2025

10/10 Excellent

Keith

Stayed 2 nights in May 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much liked the Olde Worlde aspect of the hotel. Room and bed were comfortable. Hotel plumbing could benefit from an upgrade. The shower and bath were difficult to operate and the water was very slow running. However, water into the hand basin was fine. We felt the menu for evening meals wasn't very inspiring. The breakfast buffet was good and we were able to order gluten-free options including bread. Overall a very nice stay and would recommend.
Stayed 3 nights in May 2025

8/10 Good

David, Hertford

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Paolo

Stayed 3 nights in May 2025

10/10 Excellent

Stuart

Stayed 4 nights in May 2025

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