Hotel HSM Don Juan3.0 out of 5.0
Recent guest reviews
The hotel was ideal as a base for a party holiday in Magaluf. The rooms were outdated but clean and comfortable despite the cramped balcony. The cleaning staff were very friendly as was the intimidating security guard posed on the door each night. Ideally located close to the beach and within walking distance of the strip. Breakfast wasn't great so we chose to skip it most mornings and dinner wasn't much better, the meals did provide us with a bit of entertainment as we inspected the grease soaked platters and tried to guess the identity of the mysterious foods on offer each evening. The pool area was clean and well maintained with plenty of sun loungers and umbrellas available. Overall the hotel was better than I had expected, considering the price but i would advise avoiding the food.
My wife and I went here with our 8 year old daughter and had a 3 bed room. From first arrival until leaving we were made extremely welcome and the staff were always very friendly and helpful. The room was comfortable with the essential air conditioning which welcomed us out of the 32˚ heat every time we entered and there was a nice little balcony overlooking the pool. On the week we stayed (1st two weeks in August) the hotel was quiet at night with no noisy behaviour, which suited us as a family. Our daughter loved the animation team (especially Isa) who looked after her in the morning and the evening and gave personal attention to her enjoyment of the holiday. She played in the pool with them in the morning and danced on the stage with them at night. For all of us both Isa and George were great in making our stay more enjoyable and fun. We had half board and found the food to be very good. Also the little extras like the use of a free shower room after we had checked out (and waiting to leave) kept our stay stress free and enjoyable. The hotel manager was aware that it was also our anniversary while we was there and we would like to thank him for the presentation in our room and the bottle of wine. All-in-all a great hotel which we would all recommend and would definitely return to again.
Having arrived here last Monday evening at 10pm first impressions were good and the staff had kindly kept us plates of cold salad and bottles of water which was welcome after long journey with two kids, so very nice gesture! However as we settled into our room which was roomy and nice it was quite apparent we would Not be sleeping after reading the reviews on here a week before coming I saw some reviews in regards to the Noise at night. However it was ten times worse than I thought and we were on floor 6. My children were still awake at 3am as we could quiet clearly hear upstairs and side balconies having parties upstairs room above ours couple having very loud sex! It was awful and it contuoned through the week we called reception many times where they tried to sort it. But there were lots of families there so I think the hotel owners need to decide what clientele they want to attract as it's a nice location and a fair walk from the strip! Nice food for breakfast and evening meals. Also I was miss sold this holiday as a family resort with a kids club!! The kids club was an hour in the morning and an hour int he afternoon where a lovely young girl called Isabelle entertained them in the pool or an marts and crafts hour session.... so hardly a kids club but she did her best and kids loved her. Clean rooms lovely reception area some of the women on reception area had bad attitudes and were very unhelpful. Probably wouldn't come back here and it's a shame as I think it could be great! Avoid if you have children at all costs!!
Really good place! Great atmosphere! Great staff, Very friendly! Good location. Georgi tashev was great entertainment for us all! Very nice guy, lots of fun! They had a good selection of God every night and good seletions for breakfast! Would go again!
+ If you are looking for a lads holiday destination this is a suitable place to stay , rooms clean yet dated , didn't make breakfast one so unable to comment on the breakfast but dinner was satisfactory (average) ... air con was great ... pool decent size ... clean. - if you are a family I wouldn't recommend this hotel due to the fact that it is very popular with party goes who are partying till the early hours turning back to the hotel drunk and with the VERY THIN walls this could cause and issue with non-party holiday goes Night attendant very aggressive on few occasions few lads were drunk but didn't show any aggression but never welcoming and very intimidating for no reason. Also some Sun loungers in poor condition. Also I think that it is a joke that you are not allowed to enter the dinning hall with your own water when the room is so hot and it costs €3.00 for a Pepsi. Overall it is perfect for a party goers holiday with a few niggles nothing major and would defiantly recommend to stay here where it is slightly far from the strip away from the noise (slightly) but still easy to walk to but if you are going on a family holiday I wouldn't recommend this hotel in fact I wouldn't recommend anywhere near the strip.
The hotel was average and food was average but Georgi made the stay worthwhile! The hotel is in a good location not too close to the strip but close enough to walk there and back easily. Without Georgi that hotel wouldn't haven't been with staying at!
My family and I stayed at this hotel for one week. All of the reception staff is very friendly and understanding. Thanks to housekeeping ladies for perfectly clean room. People work in the breakfast and dinner are quite welcoming. Breakfast was average but there was many options for dinner to choose from the selection of food. Special thanks to George who is entertaining all guests from morning til night with different activities such as dart, pool, table tennis and many different activities in the evening. Also would like to thank to the young lady who was entertaining all the children with appropriate activities.The only drawback of the hotel was the noise during night coming from the hotel next door which is across the street. Because we have a baby we requested quieter room and the reception staff was prompt to give us another room which was quite. Another advantage of the hotel is a free wi-fi .
This place is everything you need. Decent WiFi. Close to the strip. Decent entertainment. Food could be better but it's edible. Mix of families and party goers with all welcome. It is a satisfactory experience overall but no more then that.
The hotel was alright wasn't a big fan of the food but is in a good place close to the beach and there's a lot of food places around it but the best thing about the hotel is Georgi one of the best staffs i have ever met if it wasn't for him don't know if I would of enjoyed it as much always spoke to you got you involved in activities just a nice guy so that's why I give it a 4 stars just because what a lad he is .
My expectations were fairly low upon arriving in Magaluf anyway, however this hotel certainly was the worst part of it. The room was small and old fashioned. The walls were so thin I could quite literally hear the conversations of people behind my head. This was even worse at night as drunken teenagers returned back from a night out at 5am chanting and banging on doors. I called the reception to complain but they did nothing. The breakfast was average but the tea/dinner was very poor, me and my friends were finding it difficult to find something that would satisfy us for the night, with the 'unknown meat' being avoided each night. The reception is welcoming and styled a lot better than the rooms which we felt was misleading. I definitely would not advise families or older people to stay here if they are in need of a nice relaxing holiday. This hotel is very much for drunken teenagers to abuse at all hours. Good things about the hotel that I think they do deserve credit for would be the friendly cleaners and receptionists, the high speed wifi and the air conditioning. These really were the perks of my stay.
- Free breakfast
- Free WiFi in public areas
- Free parking
- Onsite dining
Hotel HSM Don Juan places you next to Globo Balear Theatre and Pirates Adventure Show. This 182-room, 3-star hotel has free breakfast, an outdoor pool, and free self parking. Western Water Park and Katmandu Park are a short walk away.
Free breakfast is included with your stay. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
All of Hotel HSM Don Juan's 182 air-conditioned rooms provide balconies, phones, and desks. Guests can expect WiFi and TVs with cable channels.
Guests of Hotel HSM Don Juan have access to an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. This hotel also has a terrace.
Reviews from Trip Advisor
47% of guests recommend this hotelTotal of 610 reviews