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Gran Meliá de Mar - The Leading Hotels of the World - Adults Only

5.0 out of 5.0

Recent guest reviews

This hotel is a heaven for adults longing for a quiet, relaxing holiday close to the sea. Although you can tell that the hotel has come to age, the renovation it has been through has been overall successful, especially with regards to the restaurants and pool area. The location could not be better. Just outside Palma, on the rocky coastline of Calvia, it offers a private beach and also great swimming opportunities jumping from the rocks right next to the sunbeds in front of the hotel. Being a real ocean lover, the proximity to the ocean, the cliffs and the fact that all rooms face the ocean was perfect. Breakfast buffet was impeccable. Restaurants are high quality, but very pricy. A small glitch: If you're going to take a taxi to Palma, make sure you line up well in advance in the reception - the waiting time can be up to one hour. But the staff does it best to make it worth the while, serving ice cold cava and a smile. Bottom line: I'd love to come back.

My fiancé and I have stayed at the Melia de Mar, or 'chocolate box', for a number of years and loved the location between Palma and Peurto Portals. I was first taken there was I was around 4 years old and have some very fond family memories of the place. All of that was sadly shattered during our last, and final, stay when a dishonest hotel employee entered our room and helped him/herself to a large sum of Euros and £20 notes. The hotel, at first co operated and were kind enough to take me to the local police station on one of the hottest days in summer. As you can imagine not quite how I imagined spending my annual summer holiday, particularly when I was paying around 400 Euros per night for the privilege. I sought to persuade the local constabulary that it would be quite straightforward to identify the hotel employee responsible for the theft as I had taken the purse/wallets from which the money had been stolen. The hotel knew exactly who had entered the room as all movements were recorded on the electronic key cards. A simple fingerprint and/or DNA examination would conclusively identify the offender. The police said that they apparently did not have the resources to carry out such examination(s). I asked the hotel to assist with persuading the police to find the resources which it was not keen to do at all. That, you may think, speaks volumes. Following the incident, my fiancé no longer felt safe and we advised the hotel that we were leaving early and accordingly cutting short the holiday which was meant to be a celebration of our recent engagement. As a 'good will gesture' the hotel did not charge us for the night we did not stay (as a result of the theft!) The matter was eventually escalated to the CEO of Melia and all that was ultimately done was following a rather aggressive call from the manager of the hotel, a short message was sent from Melia's insurers denying liability. What a delightful way to treat loyal customers of more than three decades. My advice if you stay at this hotel is to keep your belongings under lock and key at all times. Your valuable possessions and money are not safe in the room.

Gran Melia is from a different era - the bar downstairs is called Bardot, and that is evocative of the type of experience to be expected - v classy, and 'retro'. Not sure I'd recommend the 'red level' in terms of value - the rooms are simply on the top floor, and whilst you do get a nicer place to sit for breakfast, etc, I'm not sure I agree with paying for such things. We didn't eat often in the hotel restaurants, which seemed rather pricey - much better to jump onto a bus into nearby Palma for some fabulous city restaurants. However, don't be put off by my 'picky' comments, the hotel is wonderful, and I would highly recommend it.

Just back from a brilliant stay. We were very impressed by the setting, the facilities and the staff. All staff were friendly, polite and courteous. We enjoyed a day on the Bali beds being served with prosecco, fruit and water: very luxurious. First hotel I've ever stayed in that had Clarins products for in room toiletries, a real treat.

It is not often that we decide to return to a hotel, but we will definitely return to the Gran Melia de Mar. We totally relaxed during our stay. The staff are all superb, very helpful and friendly - could not fault anyone. The breakfast buffet is superb with plenty of choice, free cava and a freshly-cooked egg chef. Most of the food we had was very good - we particularly enjoyed relaxing lunches at Bardot by the pool. Portion sizes are large but you can ask for a half-portion for many items. Everywhere was immaculately clean. The design of the hotel is clever as sitting on your balcony (albeit quite small) you cannot see or hear your neighbours. The sunbeds are very comfortable with smart covers and towels are plentiful (a big bugbear for us if not so, and something we think you can judge a good hotel by!). All in all, a fabulous stay and we will return.

Just got back from this wonderful 3 day break to Calvia and our stay at the Gran Melia de Mar. Lovely lovely hotel. Superb service and guest attention from check in to dinning. Beautiful resort, super weather and a lovely island. We had a full sea view room which was stunning, over looked the pool and sea. Clean and comfortable room. Great Clarins amenities in the bathroom. Spacious wardrobes and a safe available or valuables. Pool area was lovely too. Not crowded, but calm and quiet. perfect to catch up on reading books and magazines. The loungers are available for guests and cant be reserved by leaving towels on them which is such a bonus. really nice friendly staff around the resort. Resort is 5 minutes away from Peurto Portals area which is full of super yachts and lots of bars and restaurants to choose from. We had a super time. 3 days isnt enough ... so go for longer and stay at this lovely adults only resort.

As you would expect for a 5 star hotel there are many things to like about this hotel. It is located in a quiet area around 10 km west of Palma. The façade is perhaps beginning to show it's age though the rooms and grounds are both excellent. My major gripe is the "Red Level". Given that it costs at least an additional £100 per day the experience is very underwhelming. Most of the perks are of little value and the free drinks and snacks can only be consumed in a small, sterile ante-room just off the reception. Similarly the much touted taster menu dinner is bland, uninteresting and overpriced. I can recommend the hotel but would strongly advise against paying for the Red Level upgrade.

AFTER READING THE GLOWING REVIEWS FOR THIS HOTEL I SERIOUSLY WONDERED IF WE WERE STAYING IN THE SAME PLACE !!!Then as we had PAID £3000 for 4 nights RED LEVAL obviously we were! I really tried hard to enjoy this break but obviously bad weather for 2 days did not help but the hotel was seriously lacking in many areas , yes the room was lovely although strange layout regarding wardrobes bathroom lovely with Clarins toiletries. Red leval was a complete waste of money! The LOUNGE dedicated to red clients was constantly unable to cope with the amount of people in there. The odd time we went in no glasses no ice, all food run out apart from a few nuts and fruit ! Also it seemed to be not many clients were paying the extra for this service as returning Melia customers get upgraded for free. We did not find the leval hostesses at all helpful but in contrast the main reception staff definitely went the extra mile charging my phone for me, trying to find lost glasses! and giving good advice about where to go . Now for sunbed area absolute shambles! All beds reserved by 9am very few good relaxing areas left by 11am . A nice pool guy managed to provide us with much needed umbrella. The restaurants which we used all of them sadly lacked atmosphere and food consistently lukewarm very uninspiring. Breakfasts were a shambles no tables and queues for red leval area never experienced this in all the worldwide hotels we have stayed in ,nice breakfast food but constantly running out It was our mistake to think a change from our normal 5 star in Majorca would be amazing ! NEVER AGAIN !!!

Everything about this hotel was good. A super location close to Palma. A fantastic garden directly to the see. No Children and a very nice and helpful staff giving and excelens service. We will come back again.

Having stayed at another ME hotel, we thought we would try this one in September this year. It is far outside Palma and I would suggest to get out and about the island, a hire car would be your best option. It seemed to be that there was only one taxi firm serving the area and in high season we were told it had taken up to two hours for a taxi to arrive to the clientele. It must have been awful and if you were heading to the airport, potentially caused the ruination of your holiday! So if you plan to go in high season be aware! The hotel was clean and pleasant but I just did not feel there was much of an atmosphere. The whole place felt cold and rather more like a business hotel than a holiday one. The bar did not feel comfortable or welcoming, the restaurants just did not feel relaxing or places you wanted to spend much time in. This is a great shame as the food we had in both restaurants was delicious! Really, really nice. From speaking to other guests, most went into Palma in the evening to go to the many restaurants. A shame though as the food at the hotel was very, very good. The main pool area needs to be updated and extended. The pool itself does not have a very shallow end and the deep end is very deep. It needs a good overhaul and improvements made to its accessibility and appearance. There is a hotel policy of no reserving sun beds although I'm not sure everyone got that memo! I think if that policy is in place it should be enforced rather more vigorously. The non enforcement by the staff led to a couple of arguments between guests over sunbeds. Also there was an arrival of extremely noisy, disruptive Danish guests from a web design company who commandeered the pool and took alcohol into the pool. The staff did not deal with this in any way and that was not acceptable. The same group had a party in one of the rooms that night and it took many guests and a great number of complaints before something appeared to be done. This was highly disruptive and not a good advert for the hotel overall. The room itself was ok. Nice view over the garden to the sea. it appeared to us that all the rooms are sea facing so where sea facing rooms are offered and a supplement charged, I would query that! Be aware that in your room, there is a Nespresso machine which you can use. There is a tiny tray on the table which contains a couple of Nespresso capsules which are free to use. However the capsules stored in the drawer or cupboard are NOT free and you will be charged an extortionate amount for them! I do not know if the superior rooms this is not the case but in the standard rooms it is. The shower and bath are together in one half of the bathroom. A walk-in shower with the bath at the end. It worked well for us but other guests were not keen on the layout. The bedroom was functional enough, the bed comfortable. The air conditioning was not great. It was fine if you were at the far end of the room but the other side of the room did not benefit from the air conditioning very much. Wardrobe space was plentiful but a bit strange as in there was no long hanging space, the hanging space was from waist height so not good for long dresses etc. There are two small lifts for the whole hotel and I can imagine in the height of the summer season those get really, really busy. In September it was fine but I wouldn't like to be waiting for those lifts in August! Another feature of the hotel that just felt a bit 'old' and needs updating. Along with the colour of all the decor - basically beige - needs a bit more colour and 'joy' added! Overall I have to say the hotel was disappointing. The pool, the bar and the overall general atmosphere were definitely lacking a lot. We would not go back which is a shame in regard to the food as it was delicious. It just all felt a bit 'pah' - nothing special.

Paseo De Illetas, 7 Calvia Mallorca

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Private beach

Located in Illetas within a mile (2 km) of Real Golf Bendinat, Gran Meliá de Mar - The Leading Hotels of the World - Adults Only is within a few miles (5 km) of other popular sights such as Puerto Portals Marina. This 142-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa. On the waterfront, it's also near Bellver Castle and Es Baluard Museum of Modern and Contemporary Art.


Dining

Get your fill of local cuisine for breakfast, or dinner at ARRELS BY MARGA COLL, one of 4 onsite restaurants, or enjoy the ocean views at AMARO LOUNGE. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7:30 AM to 11 AM.


Rooms

Gran Meliá de Mar - The Leading Hotels of the World - Adults Only's 142 rooms are soundproofed and provide balconies, minibars, and espresso makers. Guests can expect free WiFi and satellite TV. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and desks are also standard.


Property features

Gran Meliá de Mar - The Leading Hotels of the World - Adults Only features a private beach, a full-service spa, and 2 outdoor pools. Valet parking is EUR 20 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 55 per room one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only hotel include an indoor pool, a 24-hour fitness center, and a sauna.

Room options

Deluxe room sea view

Twin 2 | Sleeps 2

Gran Suite Red Level Lounge Access sea view

Twin 2 | Sleeps 2

Junior Suite Red Level Lounge Access sea view

Twin 2 | Sleeps 2

Royal Red Level Lounge Access sea view

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 1012 reviews