Barcelo Ponent Playa3.0 out of 5.0
Recent guest reviews
Expected far more from a barcelo hotel and from the money we paid. Great location and the staff work really hard but as for everything else its not good. Cold food of terrible quality and we know what to expect from all inclusive we dont have high expectations of the food. Pool is so salty you cant swim in it and it really is so cold. Rooms and communal areas are really tired. No fridge in rooms or kettle even for people on half board. I have stayed in better hotels for half the price.
It was our 1st family holiday and it was amazing couldn't of asked for better service the staff was very friendly always welcomed us every time we come back in close to the shops always something to do
2nd visit and spent 11 days at Ponent Playa, hotel was ok but could do with a refurb, Breakfast was good but struggled with the evening meal to the extent we ate out every night and we are not fussy eaters. Staff were helpful and friendly. Hotel is bang on for location right on the beach. Cala D or is great resort.
the location is great. right next to beautiful cove and only a short 5 min walk into the town. the marina is a bit further about a 20 min walk but well worth it. the staff at the hotel are very hard working and we never came across anyone who didn't have a smile on their face. This is a 3 star hotel with service of a 4 star. There was always something to eat and I'm a fussy eater. I would defiantly return to this hotel. Thank you to all the staff for your hard work..
We had a lovely holiday. Hotel was clean and comfortable. The staff were all amazing and so friendly. Anything we needed they got straight away. The food was nice but could do with more choice and be a little warmer. The holiday was really good and the position of the hotel right on the beach is amazing.
Great location adjacent to a beautiful bay. Great food variety in the main restaurant, excellent salad bar and good speciality cooking the pork was amazing. The bar service was good and the staff very friendly. Friendly reception staff and comfortable rooms.
Just returned from 4 days here. The location was incredible and made the hotel. The room was very clean,aircon broke one day but got fixed really quickly. Iv only gave 3* as we didnt sample the evening meal. Breakfast was lovely, plenty of choice and the dining room is very pleasant. The staff were very nice ( ignore the negative reviews on here about staff) we didn't go to the pool becuase we have a 2 year old and it isnt very child friendly thats all -but the beach is INCREDIBLE so would have been our first choice anyway. Would go back here definitely. Cala Ferrera and cala dor are Beautiful places- we will be back.....
on our arrival we were allocated a room but there were bunk beds in front of the balcony doors which had to be moved to go out on the balcony and when this was done there was no access to one side of the bed. We asked for our room to be changed and was offered another one where the door actually did not open properly. The following morning we were allocated another room which was ok. The shower only worked when the tap was wedged with a hair clip. The dining arrangements were completely disorganised. We had to wait at most meal times for the tables to be cleared so that we could sit down. The food was not kept an eye on when it needed replenishing. The whole accommodation is in need of a bit of TLC and updating. Do not understand the reason for signing for drinks when we had wristbands. Not enough sun umbrellas by the pool One side had natural bamboo umbrellas but the opposite side where most of the sunbeams were had none. We were to advised that we would have to pay for sun beds and umbrellas at the hotels outside bar.
Very hard working staff, always happy to help.They all go the extra mile to make sure your happy. Food amazing, views outstanding. Beach right on your door step. Just what you need for a relaxing holiday
Bearing in mind this is listed as a 3*** hotel, we thought it as good as some 4**** hotels we have stayed in. Our room was clean, comfy bed, great shower. We stayed "all-inclusive" and enjoyed all our meals, lunch is also available at the beach/pool bars which makes for a nice change from the dining room. It does sometimes get very busy in the dining room, but we always found a table, it is after all a very large hotel.... The hotel staff that we had contact with were all very helpful and friendly... Re :- TripAdvisor reviews, you cannot please all of the people all of the time!!!!
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 3295 reviews