Melia Marbella Banus4.0 out of 5.0
Recent guest reviews
Booked as had stayed at Meliá Hotels before, took a LEVEL room. Not disappointed. Great room opening onto the gardens with balcony and sun beds. The level experience was as always that little bit extra. Breakfast was a bit hectic but that may have been due to the number of people all at the same time. Staff were great and what was on offer was good. Used the sauna which was also excellent. The location is 5 minutes from the beach and 10 minutes easy walk from Banús marina
Seconds stay at the Melia, couldn't wait to go back and wasn't disappointed. Lovely new restaurant addition, didn't get to try as only a long weekend & wanted to eat out at the port in the evenings, but looked & smelt lovely. Breakfast was excellent again, staff can not be more helpful.... until next time!
Luis Guijo has to be recognised for his impeccable customer service! I have stayed at other melia hotels in Palma - Me Mallorca where I met Luis last year! On arrival at Melia Marbella Banus he remembered us which was so lovely! The level was lovely, rooms were clean and staff were friendly.. only 2 things that I wouldn't change the rating for as I just can't fault it, I would say the pool was slightly cold compared to other places I've stayed at , and the kids The Level never had much food in it so I used to take it from the adults side and walk across to it! That's not a complaint though!! Thank you Luis maybe see you at Me Mallorca soon!!!
Stay from Friday to Tuesday. Great facilities and beautiful property. Liked that children's area was away from adults! Service was very good with lots of experienced and polite team members. Housekeeping team friendly as well which always says a lot about a property. Would def head back again.
Fab return stay of many Fab time as ever at melia banus the level is a delight, We met so many lovely people Blanca Lara irene Sylvie Maria. They always go out of their way to be friendly and helpful couldn't ask more of them. At the bar the delightful Oscar and on bell service Antonio, Christina always left our rooms spotless Can't speak highly enough for this hotel Will return again and again Was also delighted security were so correctl with the truly rowdy hen party they handled it very professionally Well done melia banus can't wait to return
This hotel was absolutely fantastic. Beautiful décor, lovely grounds. Exceptional service from all staff. Kids club staff were brilliant with the children. The food was fresh and tasty. I would definitely return to this hotel.
In July 8 of us (all ladies) came to Melia Marbella Banus Hotel for my Hen weekend Wednesday-Sunday. The hotel staff on a number of occasions where rude to us. One night we had a drink at the bar, where having a good laugh and nattered, the security guy came over and told us to keep the noise down. We knocked the noise down a bit however he came back and told us all "you have to leave" we asked why and was told "you have to go, our customers are complying" this was by no means late at all when considering its peak season and we were on holiday, the time was around 12:00. We replied that we are customers and had also paid like other guests. In the end we went back to our rooms to bed fairly gutted the night was cut short. 2 nights laters we went up to the harbour and came back around 1:00am, the bar was closed therefore we all continued to make our way to the lifts to go to bed, the security guard then came steaming through the hotel walking briskly behind us with a look that could kill! We all got in the lift only to find he had chased us up to the third floor by the stairs to make sure we went in our rooms. We never felt welcome and felt that we where under strict rules on where we were allowed to be, what we can drink and where we could go. The bar also closes very early even on weekends compared to most hotels abroad I've stayed in. We found all staff to be very grumpy and rude, barely any except one young man on reception had smiles on their faces. The breakfast was always stone cold and tasted dreadful, the buffet was ridiculous as the way the set it up only one person can get their food at a time which causes lengthy cues. A number of plates picked up in the breakfast buffet where chipped and sharp! In our room there were 3 tiles damaged quite badly! 2 where the floor below had crumbled causing the tile to lift dangerously when walking over it (both next to our beds which we had to get in and out of every night!) and the other was completely shattered in the middle of the room which had very sharp dangerous edges! We also paid for late check out, €10 per hour for 6 hours, €60 and didn't even get out towels changed that day even though we didn't check out until 6pm and had no toilet roll left! There was entertainment on only one night we where there out of 4 and that was only a violin being played! I was not happy with my stay at Melia Marbella Banus and will not be returning, the 2 stars is purely for the one young man behind the reception desk who was very welcoming and for the nice garden area and being so close to the beautiful Harbour. I'm very disappointed I chose this hotel for my hen.
Hotel good 4 star. Level benefits good with exclusive lounge overlooking pool with free snacks and drinks. Rooms spacious and bright. Bed good. But big drawback two outdoor pools water extremely cold so barely used.
Do not get put in the rooms overlooking the back car park, tryed it with us, we asked to be moved straight away, after some delay, we got a ground floor facing the adult pool, breakfast not the best we ever had, staff hit and miss, overpriced, not once did we stay in the hotel for drinks, location fine, 10 mins walk to Puerto Banus Marina, other than that, we won't go back to that hotel again.
Lovely hotel in a Great location, 5 minute walk along a promenade to Puerto Banus. Very friendly staff. Wonderfully comfy beds and fabulous breakfasts. The Lounge Level area is a great bonus. Pools and gardens are immaculately kept. Shall definitely be returning.
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool and 3 outdoor pools
Located in Puerto Banus, Melia Marbella Banus is a leisurely stroll from sights such as Ralli Museum and El Corte Ingles Shopping Center. This 200-room, 4-star hotel welcomes business and leisure travelers with 3 outdoor pools, a marina, and 3 restaurants. Puerto Banus Marina and Centro Plaza are also near this Marbella hotel.
There are multiple options for onsite dining with 3 restaurants, including Rio Verde, which specializes in international cuisine. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 7:30 AM to 11 AM.
All 200 air-conditioned rooms provide balconies, minibars, and safes. Guests can expect free WiFi and 32-inch plasma TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bidets. Phones and desks are also standard.
Guests of Melia Marbella Banus have access to a marina, 3 outdoor pools, and an indoor pool. There's free offsite parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a children's pool, a fitness center, and a sauna.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 1648 reviews