Melia Marbella Banus4.0 out of 5.0
Recent guest reviews
I stayed at the hotel for two days and found the hotel very nice and well positioned to visit Puerto Banus which is five minutes walk away. The hotel is probably more family orientated than a lot of the hotels I visit but was a good quality family hotel. The Level bar is very good. Clearly, if you stay here for a while it could be very expensive eating and drinking in Puerto Banus every day, but there is a very frequent and cheap bus service to nearby Marbella where prices are much lower.
What a great holiday! Great service specially Mr Gomez at the front desk! Made our stay a very special one! Great advice on tours and entertainment during our 4 day stay! Don't forget to try DOM restaurant Andreas was very special and recommended great Wines from Marbella! 100%?will return
We had a wonderful stay in the Melia Marbella Banus. Wonderful courtesy and amenities from the manager during our stay. Room is big and comfortable. Sport facilities are ok for this hotel. Gym and wellness area. Very good located. Enjoyable and with a wide range variety for breakfast. Good snack bar selection. Perfect private parking with a reasonable price. We would consider to come back if we have the chance to go back to Marbella. Close to the Banus Marina. Short walk distance.
This is the third time we’ve stayed at this hotel in the past few years. Our first two visits were just for one night stopovers at the end of our holidays. This time we added a three night weekend break onto the end of an apartment holiday and decided to fork out for a non-seaview Level room. In The Level programme at this hotel, in order of increasing price, you can choose from: a non-seaview west facing adult pool view room on the 4th floor, (which is the highest regular floor here, of which more later); an east facing side-seaview room on the 4th floor; a ground floor west facing room with small garden area and sunbeds facing the adult pool; or a junior suite, which are the south east corner rooms of the hotel and, we assume, situated on a number if not all of the floors. We’ve noticed that room prices have gone up considerably, by about 50% over the past 3½ years, and Brits will pay an extra £60+ per night above the price of a standard room for the cheapest Level room, so not cheap at all. First off, before we describe what we think are negatives let us say that the hotel and its grounds look very nice, especially for a hotel built in the 1970’s heyday of rotten hotel design, the good size rooms are clean, light and airy, the beds are nice, all the staff we came into contact with were very pleasant, and the breakfast is pretty decent, apart from pastries and churros which were all rock hard. After we arrived we found out that 3 of the 5 floors in the main bedroom block were not in use as they were having work done, plus the adult pool was having its floor tiles replaced and the whole area was surrounded by a screen, which meant there were no sunbeds in the adults only garden area until the weekend when the men weren’t working. It would have been nice as a matter of courtesy to have been told this beforehand in an email but we guess nobody could be bothered to do so. And it would also have been nice, maybe, if the hotel gave a little something to guests to say sorry for the inconvenience of things, especially for those guests not in the Level programme, but no, nothing said or offered. We weren’t even told about the works when we checked in. Another thing that grates a bit is the fact that being Melia Rewards Gold members means nothing whatsoever when we get to a Melia hotel. You’re not recognised as a returning Rewards member, you’re not treated differently because of your membership, and while you’re at the hotel membership confers next to no benefits, unlike some other hotel group loyalty programmes that give you small member discounts on your bar tab or similar, but not at Melia hotels. The first time we stayed here we had an ignorant person in the Level room above us wearing hard sole shoes clip clopping back and for across the hard floor at all hours. Then on our second visit we had ignorant people on one side who were noisy in the middle of the night and a child on the opposite side who ran back and fore screaming and shouting from 6.30am onwards. That was our main reason for paying for a top floor room, not use of the Level lounge facilities, but to try and get away from noisy neighbours. We appreciate you can never factor in who might be in adjacent rooms but we thought top floor would be better. And it was a bit better, but not hugely. Turns out that a while back Sol Melia Group, or whoever actually owns this hotel, added some extra special rooms up on the roof, including the hugely expensive Penthouse suite. We suspect that isn’t occupied very often but we did have people partly above us and their bathroom sounds were quite noticeable, especially during the night. Then we had the American woman who clumped around next door with no thought for others whenever she was in her room including around 11pm when she went out clubbing and again at 3.30am when she came in. One other thing we found out about pool facing top floor rooms – they get much more motorway road noise than rooms lower down, which are shielded a bit by the reception / bar / dining room building, and because the patio doors are poorly manufactured and don’t seal when they are closed, there’s quite a bit of intrusive road noise all night long. To be fair, the road traffic does drop off quite a bit between 4am and 6.30am so that’s great isn’t it? If Melia want to live up to the claims they brag about in their corporate reports then they really should think about replacing road facing room window and doors with better sealing, sound insulating units. The Level lounge and terrace is nice but, if like us, you only drink a little wine with meals, never drink spirits, and don’t graze throughout the day, you’re definitely not going to see any benefit for your £60+ Level upgrade fee. We didn’t even use our €10 a night room allowance because we don’t drink except with meals and were eating out with friends. The main pool looks lovely but the many shading trees, which are undoubtedly most welcome in summer, make the area much less inviting out of season and it was little used when we were here. There is an indoor pool but come on, it’s at the bottom end of anybody’s expectations. It wouldn’t be useable by more than 4 people at the same time, and it’s not exactly warm for a heated pool. Having to come back to the hotel again we’ve decided that whilst we’d be happy to come again, we’ll only ever book a standard room, and for just one night only because of the sound travel into the rooms from the A7 highway and from adjacent rooms.
i have a good week white good education. The education lokals were perfect. Good food in the pauses. I hav enothing to complain about. ! I can rekomend the hotel for more education in the future. Good service from the stuff.
For a 4 star hotel, this hotel has very good service. Rooms were nice. Although when I first got there, the room cleaning was not perfect (wrapper found on bathroom floor). The hotel was going through refurbishment. Restaurants and bars all had very good service and good quality food. The Malaguena cuisine restaurant at front of hotel deserve a special mention for excellent food and service. The rooms are well equipped but the complimentary slippers were not on offer in this hotel. A little detail that would have made the stay an excellent one. Overall very good and well located for Marbella.
Melia Banus is the second or B hotel from the Melia chain in Marbella. Simply: they try harder!!! Good location right in Puerto Banus, this is a four star older property, offers good service, and very fairly priced
The hotel decore is of a high standard and very clean. I did find the front of house staff very unhelpful and dis-interested in my queries. The breakfast was of a very high standard and the rooms were cleaned every day and were very comfortable. I think it is a bit misleading to say it is near Marbella, only if you want to run a marthon.
Having stayed in many Melia hotels we were not disappointed with this one. The hotel is bright, clean and welcoming with a lovely pool area and communal spaces. The staff are very nice and helpful. We did not eat in buffet restaurant but their a la carte restaurant DOM was very good. The hotel is ideally situated to reach the centre of Puerto Banus, about 5 mins walk but take the route along the beach - much nicer than the road route. A lovely week which we enjoyed a great deal.
Wonderful airy hotel, when we went there were oranges on small trees in the open courtyard on the way to the dining area. Roome clean and well kept. Food delicious. well worth a stay. The hotel staff are very helpful and very pleasant to converse with.
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool and 3 outdoor pools
Located in Puerto Banus, Melia Marbella Banus is a leisurely stroll from sights such as Ralli Museum and El Corte Ingles Shopping Center. This 200-room, 4-star hotel welcomes business and leisure travelers with 3 outdoor pools, a marina, and 3 restaurants. Puerto Banus Marina and Centro Plaza are also near this Marbella hotel.
There are multiple options for onsite dining with 3 restaurants, including Rio Verde, which specializes in international cuisine. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 7:30 AM to 11 AM.
All 200 air-conditioned rooms provide balconies, minibars, and phones. Guests can expect free WiFi and 32-inch plasma TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bidets. Desks are also available.
Guests of Melia Marbella Banus have access to a marina, 3 outdoor pools, and an indoor pool. There's free offsite parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a children's pool, a fitness center, and a sauna.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 1794 reviews