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The Rucksack Caratel - Jonker Wing

2.5 star property

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Photo gallery for The Rucksack Caratel - Jonker Wing

Standard Queen | Minibar, in-room safe, desk, iron/ironing board
Lobby sitting area
Interior detail
Interior entrance
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
16, Jalan Laksamana, Bandar Hilir, Malacca City, 75000
  • Place, Jonker Street Night Market
    ‪2 min walk‬
  • Place, Malacca River
    ‪3 min walk‬
  • Place, Dataran Pahlawan Melaka Megamall
    ‪5 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪10 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Queen

Standard Queen | Minibar, in-room safe, desk, iron/ironing board

Standard Queen

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen

Deluxe Queen | Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen

  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen

Superior Queen | Minibar, in-room safe, desk, iron/ironing board

Superior Queen

  • 209 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier King

Premier King | Minibar, in-room safe, desk, iron/ironing board

Premier King

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Malacca City

Located in Bandar Hilir, The Rucksack Caratel - Jonker Wing is next to Church of St. Francis Xavier and Christ Church. This 25-room hotel has in-room conveniences like minibars, electric kettles, and flat-screen TVs.

What's nearby

  • Jonker Street Night Market - 2 min walk - 0.1 miles
  • Malacca River - 3 min walk - 0.2 miles
  • Dataran Pahlawan Melaka Megamall - 5 min walk - 0.3 miles
  • A Famosa - 6 min walk - 0.3 miles
  • Mahkota Parade Shopping Mall - 9 min walk - 0.5 miles

Getting around

  • Malacca Intl. Airport (MKZ) - 18 min drive

Restaurants

  • ‪Hard Rock Cafe Melaka - ‬3 min walk
  • ‪The Coffee Jar - ‬3 min walk
  • ‪Cendol Jam Besar Melaka - ‬1 min walk
  • ‪The Street Kitchen - ‬1 min walk
  • ‪Sri Kaveri Catering - ‬4 min walk

About this property

The Rucksack Caratel - Jonker Wing

Guests of The Rucksack Caratel - Jonker Wing have access to free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, electric kettles, and safes are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 7 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 56.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MYR 56.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Rucksack Caratel Jonker Wing Hotel Malacca
Rucksack Caratel Jonker Wing Hotel
Rucksack Caratel Jonker Wing Malacca
Rucksack Caratel Jonker Wing
The Rucksack Caratel Jonker Wing
The Rucksack Caratel - Jonker Wing Hotel
The Rucksack Caratel - Jonker Wing Malacca City
The Rucksack Caratel - Jonker Wing Hotel Malacca City

Frequently asked questions

What's there to see near The Rucksack Caratel - Jonker Wing?

This hotel is situated in Bandar Hilir, just steps from Jonker Street Night Market and Malacca River, and within a short walk of Little India. You'll also find Malacca Heritage Centre and Baba Nyonya Heritage Museum less than a mile away.

Is there parking available at The Rucksack Caratel - Jonker Wing?

No, this hotel doesn't offer parking.

Does The Rucksack Caratel - Jonker Wing have a casino at the property?

No, The Rucksack Caratel - Jonker Wing doesn't have a casino.

Is there an indoor pool at The Rucksack Caratel - Jonker Wing?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Rucksack Caratel - Jonker Wing?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and slippers.

Does The Rucksack Caratel - Jonker Wing have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Rucksack Caratel - Jonker Wing feature a restaurant that includes a breakfast menu?

No, The Rucksack Caratel - Jonker Wing doesn't have a restaurant that serves breakfast.

Does The Rucksack Caratel - Jonker Wing allow pets to stay for free?

No, pets aren't allowed at The Rucksack Caratel - Jonker Wing.

Does The Rucksack Caratel - Jonker Wing have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Rucksack Caratel - Jonker Wing?

The closest major airport to The Rucksack Caratel - Jonker Wing is Malacca Intl. Airport (MKZ), which is 6.1 mi away (18 minutes by car).

Are there rooms with balconies at The Rucksack Caratel - Jonker Wing?

No, you won't find guestrooms with balconies at The Rucksack Caratel - Jonker Wing.

The Rucksack Caratel - Jonker Wing Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 37 reviews
Rating 8 - Good. 19 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and comfy room!
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Chee Meng

Liked: Staff & service, property conditions & facilities, room comfort

A family trip

Really good location. Overall happy stay. But bed was creaky and towels were stained.
Stayed 2 nights in Mar 2019

10/10 Excellent

Kin Tsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value for money

Friendly staff. Quick check in. Clean room and lobby. Great location.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff. Good value ofr money. But internet connections need to be up-graded!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy place
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Hip Boutique Hotel in the Heart of Malacca!

Fantastic location surrounded by sights of Malacca! Clean and decent place to lay your head after a long day out sightseeing. Areas for improvement: Stable/reliable WiFi connection, breakfast options for vegetarians.
Stayed 2 nights in Dec 2018

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Lot of mosquitos inside the room.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Great location, very clean, exactly as pictured. My only complaints- 1) the walls are quite thin, so you can hear your neighbors’ every move, 2) the WiFi doesn’t have a good signal and annoyingly you must refresh your access every 30 minutes. Other than these two things, it was a great stay.
Stayed 1 night in Sep 2018

10/10 Excellent

Huey, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and comfortable hotel with exceptional service from the front desk employee. Only area for improvement: the whole washroom gets wet after shower.
Stayed 1 night in Sep 2018

4/10 Poor

Irene, singapore

Liked: Staff & service
Disliked: Room comfort

Good location but noisy.

Rooms are not soundproof.can hear the slamming of doors & noises etc. The sink is outside the bathroom. Water flood in the bathroom to the toilet bowl area after every bath. Terrible. It’s the design flaw. Housekeeping is terrible, did not refill toilet roll, tissue box, sleepers etc. The windows faced a concrete wall, cleverly decorated with plastic plants. But the room looks dark.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Kian, Singapore, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

I had a splendid stay at The Rucksack Caratel - Jonker Wing. Initially we walked to the Garden Wing, and thankfully the staff guided us the way to the Jonker Wing (only a 8-10 min walk away) and even provided their own customised map of Malacca together with a list of food places recommended. We used the list to visit many places and enjoyed the food so much. The room was amazing - comfortable and did not lack any facilities, not to mention the affordable rates. Staff was also very friendly and helpful. Breakfast served was pretty good too. Highly recommended place to stay at, would stay there again if I return to Malacca.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For another stay

Friendly staff, ease of communication, location ideal to various hot spots.
Stayed 2 nights in Jun 2018

10/10 Excellent

Pui Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular Rucksack

The stay was awesome. It was only there when I realized that the location of the hotel is almost at the center of places of interest. Just a reminder that if you want to have your room cleaned, you have to hang the clean up room tag at the door, unlike in hotels, no need to do this.

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High recommended

Highly recommended, especially if it’s your first visit to Melaka. Beside the superb location; the room is clean and comfortable. The hotel staff (Daniel) was super friendly and helpful!
Stayed 2 nights in Mar 2018

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic hotel room, very comfortable!

I spent a lot of time trying to find the right place in Melaka. I was going to be traveling solo for the first time and wanted a room that would be comfortable as well as a location that would be convenient. Upon checking in at Rucksack, I was greeted by a very friendly woman at reception who provided a map and made great restaurant recommendations for dinner that night. I didn't realize I would need to put down 100 Ringit deposit, so be sure to have cash handy. In terms of the hotel itself, the lobby area was slightly different than what I expected but had everything you could need - good lounge space and a delicious breakfast buffet (I enjoyed the waffles and maple syrup each morning). The room was fantastic. I felt like I was in a chic NY city boutique hotel that would cost $500 a night. The location was steps from Dutch Square, the river, and Jonker Street (though be aware that the market there only takes place on weekends). I would absolutely recommend this place!
Stayed 3 nights in Mar 2018

10/10 Excellent

JM, SIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is really ideal for a weekend getaway to Malacca. It is just a 3 minutes walk to Jonker Street and the Riverside. The room is cosy and the hotel staff are really friendly. The breakfast spread is not a lot, but it is simple and good. It is also very convenient to explore Malacca from the hotel's location! There is nothing not to like about this space (:
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near night market. Good location.

I love this hotel and the staff is very friendly. Simple and tasty breakfast. Clean and comfortable room.
Stayed 2 nights in Dec 2017

8/10 Good

Nicolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place, with a small HeadsUp...

Fantastic place but with a BUT... I loved the location, right next to Christ Church, very clean and polite service. The rooms were positively different and really enjoyed how it was BUT... in the grand rooms with windows, the street with heavy traffic is just 2-3 meters from the windows. High noise all night and I would NOT stay in the grand rooms again. However, I was informed that the Putery rooms are all the way in the Back and super quiet. I would come back, I would stay in the same hotel but I would pick that room and not the grand room due to noise. Everything else was really positive!
Stayed 1 night in Feb 2018

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice hotel, cosy and neat, right at jonker walk doorstep.
Stayed 2 nights in Dec 2017

8/10 Good

MK, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay and walking distance to Jonker

Nice and clean room. 2 minutes walk to Jonker Street 5 minutes walk to Dataran Pahlawan Melaka Megamall
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Good location but basics are lacking

This is a new hotel situated in close proximity to the central sights in Malacca. It has a hip vibe with pop art and signs featuring the local slang expressions and colourful furnishing. I found the hotel pleasant and room very clean and beautiful. The hotel staff was attentive and the whole check-in process was smooth and efficient. While the hotel is overall good, it lacks in some basic areas and for these reasons I won't stay here again.: The room is equipped with shampoo, body wash, and toothbrush, and a hairdryer but you won't find other amenities. The walls are very thin and I woke up in the middle of the night to the sound of my next door neighbours fighting and yelling. Breakfast is provided over an unreasonably short window of 8:00-10:00 am and the food is not that good (they only provide instant coffee, for example). There is a restaurant menu that only includes American style fried food (think burgers and fries) but no healthier options, drink menu that only includes beer but not wine. The hotel faces one of the main streets that has a constant flow of traffic and crossing it makes it a pain. Despite these issues, the hotel is clean, brand new, beautifully furnished (targeting the young 20s crowd), and reasonably priced. It is a 1-2 minute walk to Christ Church, so definitely stay here if you'd like to be near the sights! For me, I feel like I'm a bit old for the place (I'm in my late 30s)-- would stay elsewhere next time.
Stayed 1 night in Nov 2017

8/10 Good

Radhiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017