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Al Shahba Hotel Makkah

2.0 star property

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Photo gallery for Al Shahba Hotel Makkah

Front of property
Reception
Triple Room | Premium bedding, minibar, desk, blackout drapes
Reception
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Umm Al Qura road, Al Hafair District, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪15 min walk‬
  • Place, The Clock Towers
    ‪19 min walk‬
  • Place, Kaaba
    ‪5 min drive‬

Room options

View all photos for Twin Room

Twin Room | Premium bedding, minibar, desk, blackout drapes

Twin Room

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, minibar, desk, blackout drapes

Triple Room

7.0 out of 10
Good
(4 reviews)
  • City view
  • 172 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Makkah

Located in Makkah City Center within a short walk of Great Mosque of Makkah, Al Shahba Hotel Makkah is within a mile (2 km) of other popular sights such as Well of Zamzam. The 77 rooms at this hotel include minibars, LCD TVs, and premium bedding.

What's nearby

  • 60th Street - 1 min walk - 0.1 miles
  • Great Mosque of Makkah - 15 min walk - 0.8 miles
  • The Clock Towers - 19 min walk - 1.1 miles
  • Kaaba - 5 min drive - 1.6 miles
  • Well of Zamzam - 5 min drive - 1.6 miles

Getting around

  • Makkah Station - 7 min drive
  • King Abdulaziz Intl. Airport (JED) - 69 min drive

Restaurants

  • ‪Namq Cafe | نمق كافيه - ‬13 min walk
  • ‪القرموشي - ‬12 min walk
  • ‪الملتقى لاونج - ‬10 min walk
  • ‪Executive Lounge - ‬11 min walk
  • ‪Thaj Baik - ‬7 min walk

About this property

Al Shahba Hotel Makkah

At Al Shahba Hotel Makkah, guests have access to free WiFi in public areas, a free grocery shopping service, and express check-out. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. This hotel also has a TV in a common area.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Minibars, phones, and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services.
Property Registration Number 10009202

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served or permitted at Al Shahba Hotel Makkah.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Shahba Hotel Makkah Mecca
Al Shahba Hotel Makkah
Al Shahba Makkah Mecca
Al Shahba Makkah
Al Shahba Hotel Makkah/Mecca
Al Shahba Hotel Makkah Hotel
Al Shahba Hotel Makkah Makkah
Al Shahba Hotel Makkah Hotel Makkah

Frequently asked questions

What's there to see near Al Shahba Hotel Makkah?

This hotel is situated in Makkah City Center within a short 13-minute walk of Great Mosque of Makkah and also 19 minutes on foot from Kaaba. You'll also find Souk Al-Khalil and King Fahad Gate less than a mile away.

Is parking available on site at Al Shahba Hotel Makkah?

No, there isn't parking at this hotel.

Does Al Shahba Hotel Makkah have a casino on the premises?

No, Al Shahba Hotel Makkah doesn't have a casino.

Will I find an indoor pool at Al Shahba Hotel Makkah?

No, there is no indoor pool at this hotel.

Is Al Shahba Hotel Makkah a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a minibar as well as a free grocery shopping service.

Are there hot tubs at Al Shahba Hotel Makkah?

No, this hotel doesn't have a spa tub.

Does Al Shahba Hotel Makkah have a restaurant that serves breakfast?

No, Al Shahba Hotel Makkah doesn't have a restaurant that serves breakfast.

Will Al Shahba Hotel Makkah allow pets to stay for free?

No, pets and service animals aren't allowed at Al Shahba Hotel Makkah.

Are there connecting rooms at Al Shahba Hotel Makkah?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Al Shahba Hotel Makkah?

No, there aren't any guestrooms with balconies at Al Shahba Hotel Makkah.

Al Shahba Hotel Makkah Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 94 out of 268 reviews
Rating 8 - Good. 84 out of 268 reviews
Rating 6 - Okay. 47 out of 268 reviews
Rating 4 - Poor. 20 out of 268 reviews
Rating 2 - Terrible. 23 out of 268 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Sohaib

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The only issue for me was the fridge. The room electricity was controlled by the room card key. So any time we left the room the fridge would turn off. Very difficult to keep fruit in it
Stayed 7 nights in Jan 2026

10/10 Excellent

Dostonbek

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, close to Haram, polite desk members
Stayed 5 nights in Jan 2026

6/10 Okay

Waleed

Disliked: Staff & service, property conditions & facilities
No safe box - i should call the house keeping in certain times only
Stayed 4 nights in Jan 2026

10/10 Excellent

Soeb adam vali

Stayed 2 nights in Jan 2026

2/10 Terrible

Shabnam

Disliked: Property conditions & facilities
Disgusting hotel, blood stains on the sheets, the carpet is was was so dirty, if I could give it minus I would. There’s flys all over the bathroom, and the bathroom door handle fell off the second we opened the door. Do no stay in this hotel if you wanna enjoy your umrah
Stayed 3 nights in Jan 2026

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities
Room was clean. Towels and toiletries were available in room and whenever we needed more we asked reception who then got the workers to drop off to our room. Very nice staff on reception and the cleaners.
Stayed 8 nights in Jan 2026

8/10 Good

Nauman

Stayed 2 nights in Jan 2026

8/10 Good

Kabir

Liked: Staff & service, amenities
Proximity to Haram
Stayed 5 nights in Jan 2026

8/10 Good

Tanzeel

Best budget hotel for a solo traveler, about 10-15 mins walk to Haram. Toilet should have been a bit better, Experienced an electric spark in the water and tap whenever have to open it.
Stayed 3 nights in Jan 2026

8/10 Good

Tanvir Ahmed

Liked: Staff & service, amenities
The rooms were mostly clean but this is the best you can get for budget friendly stay. Average 20 minutes Walk to Masjid al Haram The staff and reception was open 24/7, and behavior of the staff was excellent. But the carpets were a little bit dirty. Hot water was available always I was a little bit late to check out but they were lenient with me.
Stayed 4 nights in Dec 2025

8/10 Good

Iram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

6/10 Okay

Umar

Stayed 6 nights in Dec 2025

10/10 Excellent

SADOK

Liked: Cleanliness, staff & service, amenities
Excellent hotel. Excellent location. Clean and good staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

ABDULKADIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for solo and group travellers. Keep it up!! 💯
Stayed 2 nights in Dec 2025

10/10 Excellent

Zafarullah

Stayed 5 nights in Dec 2025

4/10 Poor

Yazeed, Birmingham

Disliked: Cleanliness, amenities, property conditions & facilities
Smelly blanket ,room not clean, cold water Bathroom is not clean I found other people stuff in it ,you can hear other people inside toilet it’s like they living with you in the room !! Terrible The only good thing about this hotel is near to masjid al haram 10-15 mins walk
Stayed 2 nights in Dec 2025

6/10 Okay

Syed Irfan Ali

Disliked: Amenities, property conditions & facilities
Room is very old amenities not good but close to Masjid al Haram 20 minutes walk
Stayed 1 night in Dec 2025

6/10 Okay

Arshad

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was good however the room was not big enough for the three beds. Very tight space between the beds and beds and walls. Washroom was tight as well, toilet seat was getting wet whenever,any one get showered. Actually this was a double room in which three single beds were placed for three people. Location was good in the sense that it took only 10 minutes to get into the Haram/ Kaaba.
Stayed 1 night in Dec 2025

2/10 Terrible

Samet

Stayed 8 nights in Nov 2025

10/10 Excellent

Tajuddin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and ready, staff was courteous. Walkable distance from Haram for solo travellers or group of friends.
Stayed 3 nights in Nov 2025

10/10 Excellent

Aznash

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
VERY GOOD ,EXELENT ROOM WAS SO CLEAN AND QUIET THE RECEPTION WAS ALSO ACTIVE AND GOOD
Stayed 7 nights in Nov 2025

8/10 Good

Adil, London

Liked: Cleanliness
Clean room, most staff were very helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohamed

Stayed 1 night in Nov 2025

10/10 Excellent

IDRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good 👍 for the price value, especially the distance to the Holy Mosque 🕌 Haram
Stayed 6 nights in Nov 2025

2/10 Terrible

Md Foiz

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Very stupid abusive manager and staff. Staffs secretly opened the door by using the spare key thinking that the guest was not inside but I was about to change my dress as soon as he had I contact he tried to run away and my husband caught him. Complained at the reception and the admin apologised and said by mistake he did it. By mistake using spare key how come someone opens the door as long as without asking to clean they don’t clean the room. It was on purpose. The admin even begged not to share this in my review. Ha ha ha
Stayed 4 nights in Nov 2025

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