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Eurostars Puerta Madrid

4.0 star property
Hotel with a restaurant, in the vicinity of Riyadh Air Metropolitano

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Photo gallery for Eurostars Puerta Madrid

Deluxe Suite | Down comforters, minibar, in-room safe, desk
Front of property
Lobby sitting area
Lobby sitting area
Down comforters, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Juan Rizi, 5, Madrid, Madrid, 28027
  • Place, Riyadh Air Metropolitano
    ‪4 min drive‬
  • Place, Bernabéu Stadium
    ‪7 min drive‬
  • Place, El Retiro Park
    ‪9 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Down comforters, minibar, in-room safe, desk

Deluxe Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

Down comforters, minibar, in-room safe, desk

Deluxe Double Room Single Use

  • 291 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room (Sofa Bed)

Deluxe Double Room (Sofa Bed) | Down comforters, minibar, in-room safe, desk

Deluxe Double Room (Sofa Bed)

  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Deluxe Suite (Single Use)

Down comforters, minibar, in-room safe, desk

Deluxe Suite (Single Use)

  • 495 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Suite

Down comforters, minibar, in-room safe, desk

Deluxe Suite

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Madrid

Located in San Blas-Canillejas, Eurostars Puerta Madrid is 2.6 mi (4.2 km) from Riyadh Air Metropolitano and within a 10-minute drive of other popular attractions like Bernabéu Stadium. This 4-star hotel has 194 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Riyadh Air Metropolitano - 4 min drive - 3.1 miles
  • Bernabéu Stadium - 7 min drive - 3.3 miles
  • El Retiro Park - 9 min drive - 5.3 miles
  • Prado Museum - 9 min drive - 4.9 miles
  • Plaza Mayor - 12 min drive - 5.7 miles

Getting around

  • San Fernando Henares Station - 9 min drive
  • Suanzes Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 9 min drive

Restaurants

  • ‪Junior's - ‬11 min walk
  • ‪Santagloria Coffee & Bakery - ‬6 min walk
  • ‪Sabor Azafrán - ‬9 min walk
  • ‪Bar Antonio - ‬10 min walk
  • ‪Shanghai Station - ‬12 min walk

About this property

Eurostars Puerta Madrid

Hotel with a restaurant, in the vicinity of Riyadh Air Metropolitano
Guests of Eurostars Puerta Madrid enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 15 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include coffee/tea in a common area and a terrace.
Guests can expect free WiFi and 32-inch TVs with satellite channels. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Minibars, safes, and desks are also available.
Recreational amenities at the hotel include a fitness center.

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Lobby sitting area
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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 9 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 9 for children
  • Covered self parking fee: EUR 15 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Silken Puerta Madrid
Silken Puerta Madrid Madrid
Hotel Silken Puerta Madrid Hotel
Hotel Silken Puerta Madrid Madrid
Hotel Silken Puerta Madrid Hotel Madrid

Frequently asked questions

What's there to do around Eurostars Puerta Madrid?

This hotel is situated in San Blas-Canillejas within a short 14-minute walk of Calle de Alcalá and also 18 minutes on foot from Arturo Soria Plaza Shopping Center. You'll also find Riyadh Air Metropolitano and Real Madrid City within a short drive.

How much does it cost to stay at Eurostars Puerta Madrid?

As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Eurostars Puerta Madrid on Nov 9, 2025 start from $99.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Eurostars Puerta Madrid?

Yes, covered parking is offered for EUR 15 per day. Accessible parking and electric car charging are also available for guests.

Does Eurostars Puerta Madrid feature a casino?

No, Eurostars Puerta Madrid doesn't have a casino.

Is there an indoor pool at Eurostars Puerta Madrid?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Eurostars Puerta Madrid?

Amenities that appeal to couples at this hotel include a minibar, a down comforter, and a separate bath and shower.

Are there hot tubs at Eurostars Puerta Madrid?

No, this hotel doesn't have a spa tub.

Does Eurostars Puerta Madrid have a restaurant with a breakfast menu?

Yes, Eurostars Puerta Madrid serves buffet breakfast each morning for a surcharge from its restaurant.

Will Eurostars Puerta Madrid allow pets to stay free of charge?

No, pets aren't allowed at Eurostars Puerta Madrid.

Are there connecting rooms at Eurostars Puerta Madrid?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Eurostars Puerta Madrid?

The closest major airport to Eurostars Puerta Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 4.6 mi away (9 minutes by car).

Are there rooms with balconies that I can book at Eurostars Puerta Madrid?

No, at Eurostars Puerta Madrid, there aren't any guestrooms that list a balcony.

Reviews

Eurostars Puerta Madrid Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 325 out of 636 reviews
Rating 8 - Good. 216 out of 636 reviews
Rating 6 - Okay. 53 out of 636 reviews
Rating 4 - Poor. 25 out of 636 reviews
Rating 2 - Terrible. 17 out of 636 reviews

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellet
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent no frills hotel. Good breakfast, clean rooms, attentive staff. Not elegant, just effective.
Stayed 2 nights in Mar 2025

6/10 Okay

Adriana, Princeton

Traveled with partner
Liked: Staff & service, property conditions & facilities
The property is okay and close to the airport
Stayed 1 night in Dec 2024

8/10 Good

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay if you need somewhere to sleep, but if you’re planning to go to turistic areas everything is far away.
Stayed 1 night in Dec 2024

2/10 Terrible

Mark

Stayed 3 nights in Nov 2024

10/10 Excellent

Maddalena

Stayed 1 night in Nov 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Out of the city, but excellent bus service into the centre
Stayed 2 nights in Sep 2024

8/10 Good

Anadri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to stay near airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good hotel located close to the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Valerie

Stayed 4 nights in Jul 2024

10/10 Excellent

Meghan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant, hotel staffs were very friendly and helpful, very clean room and the cleanliness was maintained throughout our stay, breakfast was of good quality and had various choices , especially healthier choices, check in/out was made at an ease.i would recommend my family and friends,and I would return without doubts.
Stayed 3 nights in Jul 2024

10/10 Excellent

Meghna

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get the bus and get into the city center area
Stayed 2 nights in Jul 2024

8/10 Good

Reza, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe
Stayed 3 nights in Jul 2024

10/10 Excellent

Tamara, Petion Ville

Stayed 4 nights in Jul 2024

8/10 Good

Sajjad

Stayed 3 nights in Jul 2024

6/10 Okay

Joelle

Disliked: Staff & service, property conditions & facilities, room comfort
Strictly a hotel to stay 1 night if you have to get or you arrive from airport.
Stayed 1 night in Jun 2024

10/10 Excellent

Blanca del Rosario

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Sheniz

Liked: Property conditions & facilities
Very clean, great service
Stayed 4 nights in May 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities
Quiet industrial type neighborhood. Not much to do,no shopping or restaurants.
Stayed 4 nights in May 2024

10/10 Excellent

Marilyn, Birmingham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: clean, comfortable bed, good water pressure in shower, friendly and helpful staff. The hotel is a distance from the city center but there are two buses that take folks right into the city. Varied, ample, and tasty breakfast. My only disappointment was that there were no tissues in the room which was especially tough for me as I had gotten a bad cold with a lot of sneezing and nose blowing. We were not in an area where I could buy tissues, so toilet paper had to do. Also tp served to remove make up and didn’t do such s good job! However, when I asked why they didn’t provide tissues in the room, I was told it was not their policy but that she’d be happy to give me a packet, which she did. I probably should have asked earlier.
Stayed 3 nights in May 2024