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Hostal Royal Cruz

3.0 star property
Central hostal with a 24-hour front desk connected to the convention center in Madrid

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Photo gallery for Hostal Royal Cruz

Hallway
Exterior
Reception
Front of property
Double Room, Balcony | Premium bedding, in-room safe, soundproofing, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle de la Cruz, 26 - 3 Derecha, Madrid, Madrid, 28012
  • Place, Plaza de Santa Ana
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Family Twin Room, Ensuite

Family Twin Room, Ensuite | Premium bedding, in-room safe, soundproofing, free WiFi

Family Twin Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 130 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony

Double Room, Balcony | Premium bedding, in-room safe, soundproofing, free WiFi

Double Room, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • 108 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom | Premium bedding, in-room safe, soundproofing, free WiFi

Standard Double Room, Private Bathroom

8.8 out of 10
Excellent
(5 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom | Premium bedding, in-room safe, soundproofing, free WiFi

Standard Twin Room, Private Bathroom

9.8 out of 10
Exceptional
(9 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Twin Room, Ensuite

Premium Twin Room, Ensuite | Premium bedding, in-room safe, soundproofing, free WiFi

Premium Twin Room, Ensuite

  • 118 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Madrid

Located in Madrid Centro, Hostal Royal Cruz is adjacent to Plaza de Santa Ana and within a 5-minute walk of other popular sights like Puerta del Sol. This 12-room, 3-star hostal welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and a 24-hour front desk. It's connected to the convention center in central Madrid, and also a short walk from Plaza Mayor and Gran Via.

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.1 miles
  • Puerta del Sol - 2 min walk - 0.1 miles
  • San Miguel Market - 6 min walk - 0.4 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Gran Via - 6 min walk - 0.4 miles

Getting around

  • Sol Station - 4 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Matador - ‬1 min walk
  • ‪Bodegas Melibea - ‬1 min walk
  • ‪Pez Tortilla - ‬1 min walk
  • ‪Té Kurotaki - ‬1 min walk
  • ‪Ginger - ‬1 min walk

About this property

Hostal Royal Cruz

Central hostal with a 24-hour front desk connected to the convention center in Madrid
Guests of Hostal Royal Cruz enjoy free WiFi in public areas, coffee in a common area, and a communal living room. There's limited parking, and an airport shuttle (available 24 hours) for EUR 30 per person. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Safes are also included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 15.0 per night
  • Cribs/infant beds are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 30 per person
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The hostal can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Hostal Royal Cruz Madrid
Royal Cruz Madrid
Royal Cruz
Hostel Royal Cruz
Hostal Royal Cruz Hostal
Hostal Royal Cruz Madrid
Hostal Royal Cruz Hostal Madrid

Frequently asked questions

Is free cancellation available at Hostal Royal Cruz?

Hostal Royal Cruz provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hostal Royal Cruz?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at Hostal Royal Cruz on Jan 21, 2026 start from $170.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hostal Royal Cruz?

This hostal is situated in Madrid Centro, just steps from Puerta del Sol and Plaza de Santa Ana, and within a short walk of Plaza Mayor. You'll also find Gran Via and Prado Museum less than a mile away.

Is there parking available at Hostal Royal Cruz?

Yes, there is a garage though parking is limited.

Does Hostal Royal Cruz include a casino at the property?

No, Hostal Royal Cruz doesn't have a casino.

Is there an indoor pool at Hostal Royal Cruz?

No, there is no indoor pool at this hostal.

What do couples enjoy most about Hostal Royal Cruz?

Couples staying at this hostal will appreciate amenities like premium bedding as well as free evening reception and a 24-hour front desk.

Does Hostal Royal Cruz have a hot tub?

No, this hostal doesn't have a spa tub.

Does Hostal Royal Cruz have a restaurant with a breakfast menu?

No, Hostal Royal Cruz doesn't have a restaurant that serves breakfast.

Does Hostal Royal Cruz allow pets to stay for free?

No, pets aren't allowed at Hostal Royal Cruz.

Does Hostal Royal Cruz have connecting rooms?

No, this hostal doesn't feature connecting guestrooms.

Where is the closest airport to Hostal Royal Cruz?

The closest major airport to Hostal Royal Cruz is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.1 mi away (21 minutes by car).

Are there rooms with balconies at Hostal Royal Cruz?

Yes, some guestrooms at this hostal offer a balcony where guests can enjoy city or courtyard views.

Hostal Royal Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 194 out of 300 reviews
Rating 8 - Good. 89 out of 300 reviews
Rating 6 - Okay. 13 out of 300 reviews
Rating 4 - Poor. 3 out of 300 reviews
Rating 2 - Terrible. 1 out of 300 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Wilson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hostal Royal Cruz for 3 nights during my recent trip to Madrid, and I was very impressed. The location is unbeatable — you’re just a short walk from Puerta del Sol, Plaza Mayor, tons of shops, restaurants, and public transport. Despite being in the center, the room was quiet enough if you don’t get a street-facing window. The room was spotless every day; the bathroom was modern, shower had good pressure, bed was comfortable. The small extras really stood out: free Wi-Fi, complimentary water, tea, coffee & snacks available all day, and they even had a little kitchen area for heating something up. The staff were extremely friendly and helpful — from recommending places to visit to answering questions. For what you pay, this hostal offers outstanding value. If anything, the only minor issue was noise from street traffic when windows were open, but that’s common in central Madrid and didn’t spoil the stay. Overall, highly recommended. I’d definitely stay here again next time I’m in Madrid.
Stayed 3 nights in Sep 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 3 nights in Sep 2025

8/10 Good

Glenis

Stayed 1 night in Sep 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay, right in the heart of Madrid. The concierge was so congenial despite the language barrier. Highly recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

Corbin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cosy stay in the heart of Madrid. Rooms were as expected, clean and quiet.
Stayed 6 nights in Jun 2025

10/10 Excellent

Mara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar para viajar en familia. La habitación mega limpia y el servicio excepcional. Lugar céntrico en Madrid
Stayed 6 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location. Excellent value. Extremely helpful and accommodating staff. Very pleased with our stay. A big thank you to Rosa and Luca for making us feel so welcome.
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve Lee, Marlow

Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean room with everything you need. In the heart of the City with underground parking a block away. Very happy with my stay here.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Traveled with partner
Liked: Amenities, property conditions & facilities
Enjoyed our stay Staff was wonderful Great location
Stayed 3 nights in May 2025

10/10 Excellent

Normunds

Stayed 2 nights in May 2025

10/10 Excellent

pei

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Friendly staff, convenient location!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and really good condition of the accommodation with heat cleanliness
Stayed 7 nights in Jan 2025

10/10 Excellent

Judyvette

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Very clean and close to everything.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small. The bed very comfortable. You are on a main street with bars across the street & cars driving by all night. This building is four Hostel's on all the floors. They do have an elevator however when we arrived to check in it was out of order & had to haul the luggage up to the third floor. It was working by the time we returned from our evening out. This was perfect for our last night in Madrid.
Stayed 1 night in Oct 2024

8/10 Good

Jodi

Liked: Staff & service
Room much too small and no storage but friendly and helpful ataff
Stayed 2 nights in Oct 2024

4/10 Poor

guofang

Traveled with family
Liked: Cleanliness, staff & service
Too noisy at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay for a few nights. Don’t be “scared” by the fact that there are a few hostels in the same building or even on the same floor. This one is quiet, clean, with 24/7 desk service and a great team taking care of all your needs. I’ve been in smaller rooms at 4 star hotels. Nice bathroom too with good water pressure. Also, it’s quite surprising and lovely to have always free water, milk, tea and pastries available in the kitchen. And you can’t beat the location which is basically walking distance or a short subway ride from most iconic places and museums in Madrid.
Stayed 2 nights in Sep 2024

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for getting around downtown Madrid. Easy access to Sol subway station. Lots of food and drink options. Staff are very kind. Hostel is absolutely spotless! Would highly recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Oana

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the property. The facilities and the staff were amazing, very friendly when we arrived and the property was easy to locate. It was
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic, the room was super clean, and the staff were fantastic!! Thank you Maria! You made us feel at home here
Stayed 1 night in May 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, clean, efficient rooms in the center of Madrid. Close to transit, or walk to most major sites. The staff are really helpful and kind!
Stayed 2 nights in May 2024

10/10 Excellent

Ido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, basic, very clean

While it was small and basic, the room was very cozy and quiet, and we slept amazingly well. All was new, all was clean. Service in the reception was efficient and nice. Location is as central as it gets. You basically get down and you're just in the center of Madrid. Great experience.
Stayed 1 night in Apr 2024

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