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Hostal Royal Cruz

3.0 star property

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Photo gallery for Hostal Royal Cruz

A hallway with a mural of a classical building, a number sign, and a modern light fixture.
A hotel entrance with a wooden door, a reception desk, and a sign for 'ROYAL CRUZ'.
A multi-story building with balconies, a ground-level entrance, and signage for a restaurant.
A hotel room with a large bed, a brick accent wall, a wooden headboard, and a cityscape painting.
A modern dining area with a wooden table and chairs, a clock on the wall, and a green leafy wall behind the seating.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Calle de la Cruz, 26 - 3 Derecha, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Family Twin Room, Ensuite

A hotel room with a bed, a red and white bedspread, a bouquet of flowers, and a wall with a cityscape mural.

Family Twin Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 130 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony

A hotel room with a bed, two bedside tables, a TV, and a view of the outside.

Double Room, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Private Bathroom

A hotel room with a bed, a desk, a chair, and a nightstand.

Standard Double Room, Private Bathroom

9.0 out of 10
Wonderful
(6 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Private Bathroom

A hotel room with two beds, white bedding, a wooden headboard, a painting on the wall, and a glass door leading to a bathroom.

Standard Twin Room, Private Bathroom

10.0 out of 10
Exceptional
(13 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Twin Room, Ensuite

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through an open door.

Premium Twin Room, Ensuite

  • 118 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Madrid

Located in Madrid Centro, Hostal Royal Cruz is within a 5-minute walk of popular attractions such as Puerta del Sol and Plaza Mayor. This 12-room, 3-star hostal welcomes guests with conveniences like free in-room WiFi and coffee/tea in a common area. It's connected to the convention center in central Madrid, and also a short walk from Gran Via and Royal Palace of Madrid.

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.1 miles
  • Puerta del Sol - 2 min walk - 0.1 miles
  • Plaza Mayor - 5 min walk - 0.3 miles
  • Gran Via - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 13 min walk - 0.7 miles

Getting around

  • Sol Station - 4 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Maestro Churrero - ‬1 min walk
  • ‪Pez Tortilla - ‬1 min walk
  • ‪Matador - ‬1 min walk
  • ‪Ginger - ‬1 min walk
  • ‪La Descubierta - ‬1 min walk

About this property

Hostal Royal Cruz

Guests of Hostal Royal Cruz enjoy free WiFi in public areas, coffee in a common area, and a communal living room. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 30 per person. Front-desk staff can assist with securing valuables, tours or tickets, and luggage storage.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Safes are also included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 15.0 per night
  • Cribs/infant beds are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 30 per person
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The hostal can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Hostal Royal Cruz Madrid
Royal Cruz Madrid
Royal Cruz
Hostel Royal Cruz
Hostal Royal Cruz Hostal
Hostal Royal Cruz Madrid
Hostal Royal Cruz Hostal Madrid

Frequently asked questions

Is free cancellation available at Hostal Royal Cruz?

Hostal Royal Cruz provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see within easy reach of Hostal Royal Cruz?

This hostal is situated in Madrid Centro, just steps from Puerta del Sol, and within a 10-minute walk of Plaza Mayor and Gran Via. You'll also find Royal Palace of Madrid and El Retiro Park less than a mile away.

Is there parking available at Hostal Royal Cruz?

No, there isn't parking available at the hostal.

Does Hostal Royal Cruz include a casino at the property?

No, Hostal Royal Cruz doesn't have a casino.

Is there an indoor pool at Hostal Royal Cruz?

No, there is no indoor pool at this hostal.

What will couples enjoy most about a stay at Hostal Royal Cruz?

Couples staying at this hostal will value amenities like premium bedding, a city view in some guestrooms, as well as a free manager's reception.

Are there hot tubs at Hostal Royal Cruz?

No, there isn't a spa tub at this hostal.

Does Hostal Royal Cruz have a restaurant with a breakfast menu?

No, Hostal Royal Cruz doesn't have a restaurant that serves breakfast.

Does Hostal Royal Cruz allow pets to stay for free?

No, pets aren't allowed at Hostal Royal Cruz.

Are there connecting rooms at Hostal Royal Cruz?

No, this hostal doesn't feature connecting guestrooms.

Where is the closest airport to Hostal Royal Cruz?

The closest major airport to Hostal Royal Cruz is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.1 mi away (21 minutes by car).

Are there rooms with balconies at Hostal Royal Cruz?

Yes, some guestrooms at this hostal offer a balcony where guests can enjoy city and courtyard views.

Hostal Royal Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 222 out of 332 reviews
Rating 8 - Good. 91 out of 332 reviews
Rating 6 - Okay. 15 out of 332 reviews
Rating 4 - Poor. 3 out of 332 reviews
Rating 2 - Terrible. 1 out of 332 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't beat the location just off Sol. Smaller street, so not as noisy. Very clean room. Staff was super helpful. Would definitely stay again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Amenities, property conditions & facilities
Enjoyed our stay Staff was wonderful Great location
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Aneta

Liked: Cleanliness, amenities
The location was great, the room was spotless, the staff was amazing! Lots of thanks to the staff of Hostal Royal Cruz for making our stay in Madrid great. I'll definitely come again in Madrid and I'll definitely stay again at Hostal Royal Cruz!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

GREGORY

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect. The room was clean. The bathroom was nice. The bed was comfortable. The coffee in the morning and snacks were a great addition. I would definitely recommend this place and stay here again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
We had such a great stay at the Royal Cruz! I do warn, it is on a busy street, so expect noise. But it is incredibly walkable and the staff were amazing!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Floranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hostel was very nice and exceptionally clean. The staff were kind and welcoming, and the location was absolutely superb—everything was within walking distance, making it perfect for exploring the city and enjoying the nightlife. The only downsides for us were that the walls seemed quite thin, so we could hear conversations from other rooms, and the mattress was a bit too firm for our comfort. That said, because of the amazing location and cleanliness, I would still highly recommend this place, especially for travelers looking to experience the city and be close to all the historical local.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean, facilities. Staff are nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and really good condition of the accommodation with heat cleanliness
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Corbin

Liked: Cleanliness, amenities, property conditions & facilities
Cosy stay in the heart of Madrid. Rooms were as expected, clean and quiet.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Jose Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay downtown Madrid
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

pei

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Friendly staff, convenient location!
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located in central Madrid - all local sites walkable. Area around hotel is a little seedy, but not bad - there are a lot worse areas in Madrid. There is a great variety of restaurants and bars in the area.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large hostel, good location

Nice hostel, good location
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Very clean and close to everything.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay, right in the heart of Madrid. The concierge was so congenial despite the language barrier. Highly recommend!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and friendly staff
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Squeaky clean,ship shape hostel room with private bathroom proved perfect for our quick stay in Madrid. Has everything you need in small space. Very helpful and friendly staff went to great lengths to make us comfortable. Neighborhood has sights and sounds and tons of cafes but simple quiet and clean haven upstairs.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Room and everywhere else was spotless.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Mhairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Near Sol station and plaza. Lots of restaurants, shopping and sightseeing all within 15 ‘mins walk. lovely private room with a balcony. Kitchen area with coffee machine and microwave to make own food. Very clean. Terrific friendly staff. Really glad I chose this hotel. Will definitely stay again.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hostel in a central location. AC wasn’t operating for the last 2 nights.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location. Excellent value. Extremely helpful and accommodating staff. Very pleased with our stay. A big thank you to Rosa and Luca for making us feel so welcome.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are totally renovated, clean. Staff courteous and willing to help with questions or directions. Help call for taxi. Hostel was in center of madrid. Easy walk to main places and museums. Would recommend 👌
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Steve Lee

Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean room with everything you need. In the heart of the City with underground parking a block away. Very happy with my stay here.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
Even when the rooms are a little small, the property in general was very clean and the staff super friendly. In general was a good experience and the property is located near to the majority of the principal attractions.
Stayed 2 nights in Oct 2022