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Hostal Charlotte

Property class: 3

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Photo gallery for Hostal Charlotte

Double Room, Terrace, City View | In-room safe, soundproofing, free WiFi, bed sheets
Double Room, Terrace, City View | Terrace/patio
Staircase
Hallway
Double Room, Terrace, City View | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
Gran Vía 44 Planta 9 izquierda, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Plaza de España - Princesa
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪7 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Double Room, Terrace, City View

Double Room, Terrace, City View | Terrace/patio

Double Room, Terrace, City View

  • City view
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room, City View

Triple Room, City View | In-room safe, soundproofing, free WiFi, bed sheets

Triple Room, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 151 sq ft
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Twin Room

Twin Room | In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

  • 129 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, soundproofing, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Triple Room, City View

Triple Room, City View | In-room safe, soundproofing, free WiFi, bed sheets

Triple Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed
  • Free WiFi

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About the neighborhood

Madrid

Located in Madrid Centro, Hostal Charlotte is adjacent to Gran Via and within a 5-minute walk of other popular sights like Plaza de España - Princesa. This 3-star hostal has 10 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Plaza de Callao - 2 min walk - 0.1 miles
  • Plaza de España - Princesa - 3 min walk - 0.2 miles
  • Puerta del Sol - 7 min walk - 0.4 miles
  • Plaza Mayor - 10 min walk - 0.6 miles

Getting around

  • Callao Station - 1 min walk
  • Madrid Recoletos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Five Guys - ‬1 min walk
  • ‪Terraza De Gourmet Experiencie Callao - ‬1 min walk
  • ‪Papizza - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Ella Sky Bar Madrid - ‬1 min walk

About this property

Hostal Charlotte

Guests staying at Hostal Charlotte enjoy a rooftop terrace, free WiFi in public areas, and a vending machine. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Safes are also standard.

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  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
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$96 nightly
The price is $106
May 3 - May 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:30 AM to 11:30 AM on weekends; EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hostal Charlotte Madrid
Hostal Charlotte Hostal
Hostal Charlotte Madrid
Hostal Charlotte Hostal Madrid

Frequently asked questions

Are free cancellation options available at Hostal Charlotte?

Hostal Charlotte provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hostal Charlotte?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Hostal Charlotte on May 3, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hostal Charlotte?

This hostal is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Puerta del Sol and Plaza Mayor. You'll also find National Prado Museum and Plaza de España - Princesa less than a mile away.

Is there parking available at Hostal Charlotte?

No, there isn't parking at this hostal.

Does Hostal Charlotte include a casino?

No, Hostal Charlotte doesn't have a casino.

Is there an indoor pool at Hostal Charlotte?

No, there is no indoor pool at this hostal.

What do couples enjoy most about Hostal Charlotte?

Couples staying at this hostal will appreciate amenities like a restaurant plus some guestrooms include a city view and free WiFi.

Does Hostal Charlotte have a hot tub?

No, this hostal doesn't have a spa tub.

Does Hostal Charlotte have a restaurant that serves breakfast?

Yes, Hostal Charlotte serves continental breakfast each morning for a surcharge from its restaurant.

Does Hostal Charlotte allow pets to stay for free?

No, pets aren't allowed at Hostal Charlotte.

Does Hostal Charlotte have connecting rooms available?

No, this hostal doesn't feature connecting guestrooms.

How far is the airport from Hostal Charlotte?

The closest major airport to Hostal Charlotte is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.2 mi away (23 minutes by car).

Are there rooms with balconies at Hostal Charlotte?

Yes, some guestrooms at Hostal Charlotte offer a terrace and may feature city views.

Hostal Charlotte Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 55 out of 162 reviews
Rating 8 - Good. 64 out of 162 reviews
Rating 6 - Okay. 28 out of 162 reviews
Rating 4 - Poor. 9 out of 162 reviews
Rating 2 - Terrible. 6 out of 162 reviews

8.2/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brenda, Richmond

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Clean rooms and awesome location.
Stayed 1 night in Oct 2025

8/10 Good

Mehdi

Traveled with family
Liked: Property conditions & facilities

Fun Experience

We had two rooms with balcony, view of city, it was great experience everything were accessible restaurants , shows ,shopping and etc not having car using public transportation Reception was on seven floor, only couple of them spoke English.This hotel had a great charm. Availability of four people elevator was issue sometimes.I would recommend this hotel.
Stayed 3 nights in Oct 2023

2/10 Terrible

InSung

Traveled with family
Disliked: Staff & service
They told me breakfast started 8 but it was opened 8:30 I don’t care about breakfast but we missed our bus I will send all the documents for you. Because we ruined all plans of day
Stayed 2 nights in Nov 2022

10/10 Excellent

Jonathan

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great Location and great city view from terrace!
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were more than happy to receive an early checkin since we were extremely tired from the journey. The location is perfect, covered by many metro station, restaurants and shops. It is a must if you are looking for best price/benefit hotel.
Stayed 2 nights in Sep 2021

6/10 Okay

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms, helpful and friendly reception staff. Check in slightly confusing - ensure to contact the property prior to arrival. Roof terrace bar music and people walking around up there is quite noisy in the rooms.
Stayed 2 nights in Mar 2021

8/10 Good

Halldór Már

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good located

the only problem was when I tried to call the hotel and nobody pick up, tried many times
Stayed 5 nights in Dec 2020

10/10 Excellent

F M W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

reception isn’t on ground floor...

My train was delayed so I tried to contact the hostel to let them know that I will arrive a little late, no one answered ever. Once I got there, no one at the main door, still not answering the phone, so I went upstairs to the hostel floor to knock on the door and still no answer. It was past midnight and I had spent 45 minutes trying to reach someone to check in. One guy showed up by the stairs and told me reception was on 7th. Floor LOL! Who knew? Why this info isn’t on the web? Other than that incident the room was so comfy and clean, still worthy staying here.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

10/10 Excellent

Diego, Rosario

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos tocó la terraza con vista a la ciudad... Muy lindo. La única contra que tiene es la espera del ascensor...
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The location is superb. However, the property isn’t completely accessibility designed. You had to take a few stairs to the elevator and the elevator did not go to the rooftop. My mom had a hard time going up those stairs and of course didn’t get to see the rooftop. Also, someone walked in on us as we were sleeping!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2019

4/10 Poor

JIE

Disliked: Staff & service, property conditions & facilities, room comfort
We booked the room with breakfast included. But when we go to Sky44 to have breakfast, they font have our room number on their list. Asked front desk staff, they confirmed I do have breakfast. Obviously, they forget about it. The room is small. WI-FI is so bad. Asked front desk staff to reboot their router. But soon went bad again. Their are several hostal in the building. But hostal Charlotte is not listed at the street level. The booking says go to floor 9. But the front desk is at flor 7. The location is good on Gran Via. But it is noisy at night
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, cleanliness, separate shower and toilet in separate rooms within the room, two sinks and the roof top restaurant/bar is a nice additional. It was a little hard to find and the name isn't listed out on the signs, this is important since there are several other hostels located in the same building.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, very well located, nice and clean
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy centrico, limpio y moderno, empleados atentos y corteses.
Stayed 4 nights in Mar 2019

8/10 Good

Daniela L

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Everything was fine and the location is perfect
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
this was a great budget stay and awesome location. the staff was rude.
Stayed 3 nights in Oct 2018

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities

In the heart of Madrids central commercial area

Stayed 3 nights in Oct 2018

8/10 Good

Sam, Manchester

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Based in the city. Can get loud! Pay extra for the terrace city view it is definatly worth it. Good value for money overall very impressed.
Stayed 4 nights in Oct 2018

10/10 Excellent

Ryszard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Location

Very quick check in, beautiful common areas, quiet spot in the busiest place in the city. Clean, lovely beds. Clean, modern bathroom. Working wifi. Great views of the city. A/C controls at reception, so it was a bit warm for us.
Stayed 1 night in Sep 2018