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The Westin Madrid Cuzco

4.0 star property
Hotel with a restaurant, steps from Paseo de la Castellana

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Photo gallery for The Westin Madrid Cuzco

Bar (on property)
Bar (on property)
Lobby
Exterior
1 bedroom, premium bedding, memory foam beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
Paseo de la Castellana, 133, Madrid, Madrid, 28046
  • Place, Bernabéu Stadium
    ‪8 min walk‬
  • Place, Plaza de Castilla
    ‪10 min walk‬
  • Place, Gran Via
    ‪7 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed, Corner

1 bedroom, premium bedding, memory foam beds, minibar

Suite, 1 King Bed with Sofa bed, Corner

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Corner

1 bedroom, premium bedding, memory foam beds, minibar

Suite, 1 King Bed, Corner

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Tower

1 bedroom, premium bedding, memory foam beds, minibar

Premium Room, 1 King Bed, Tower

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, memory foam beds, minibar

Suite, 1 King Bed with Sofa bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Madrid

Located in Tetuán, The Westin Madrid Cuzco is adjacent to Paseo de la Castellana and within a 10-minute walk of other popular attractions like Bernabéu Stadium. This 287-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 miles
  • Bernabéu Stadium - 8 min walk - 0.5 miles
  • Plaza de Castilla - 10 min walk - 0.6 miles
  • Gran Via - 7 min drive - 3.2 miles
  • Puerta del Sol - 9 min drive - 3.8 miles

Getting around

  • Cuzco Station - 2 min walk
  • Nuevos Ministerios Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Sumo - ‬2 min walk
  • ‪Popeyes - ‬2 min walk
  • ‪El Balandro - ‬1 min walk
  • ‪La Tahona - ‬4 min walk
  • ‪Mikado - ‬3 min walk

About this property

The Westin Madrid Cuzco

Hotel with a restaurant, steps from Paseo de la Castellana
Renovated in 2024, The Westin Madrid Cuzco offers a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 35 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and a library.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Memory foam beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7,599 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Renovated entire property - April 2024
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 1 to September 1:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per day (maximum EUR 150 per stay)
  • Dogs and cats only
  • 2 total (66 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per day (maximum EUR 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

AC Cuzco
AC Cuzco Hotel
AC Cuzco Marriott
AC Cuzco Marriott Madrid
AC Hotel Cuzco
AC Hotel Cuzco Marriott
AC Hotel Cuzco Marriott Madrid
AC Marriott Cuzco
Hotel AC Cuzco Marriott
Hotel Cuzco AC
Ac Cuzco Hotel Madrid
Ac Cuzco Madrid
AC Hotel Cuzco by Marriott
The Westin Madrid Cuzco Hotel
The Westin Madrid Cuzco Madrid
The Westin Madrid Cuzco Hotel Madrid

Frequently asked questions

Is free cancellation available at The Westin Madrid Cuzco?

The Westin Madrid Cuzco offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see near The Westin Madrid Cuzco?

This hotel is situated in Tetuán, just steps from Paseo de la Castellana, and within a 10-minute walk of Bernabéu Stadium and Plaza de Castilla. You'll also find Gran Via and Prado Museum within a short drive.

Is there parking available at The Westin Madrid Cuzco?

Yes, parking is offered for EUR 35 per day. Accessible parking is also available for guests.

Does The Westin Madrid Cuzco have a casino on the premises?

No, The Westin Madrid Cuzco doesn't have a casino.

Will I find an indoor pool at The Westin Madrid Cuzco?

No, there is no indoor pool at this hotel.

Is The Westin Madrid Cuzco good for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature in-room massages.

Does The Westin Madrid Cuzco have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Westin Madrid Cuzco have a restaurant with a breakfast menu?

Yes, The Westin Madrid Cuzco serves buffet breakfast each morning for a surcharge from its restaurant.

Will The Westin Madrid Cuzco allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Westin Madrid Cuzco for a fee of EUR 50 per pet, per day.

Does The Westin Madrid Cuzco have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Westin Madrid Cuzco?

The closest major airport to The Westin Madrid Cuzco is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.5 mi away (16 minutes by car).

Are there rooms with balconies that I can book at The Westin Madrid Cuzco?

No, you won't find guestrooms with balconies at The Westin Madrid Cuzco.

The Westin Madrid Cuzco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 277 out of 524 reviews
Rating 8 - Good. 190 out of 524 reviews
Rating 6 - Okay. 30 out of 524 reviews
Rating 4 - Poor. 20 out of 524 reviews
Rating 2 - Terrible. 7 out of 524 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mukesh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff, great room (corner suite was large with a comfortable pull-out sofa bed), and a really delicious breakfast. Location is about 20-25 min from many common destinations. We didn’t use metro but there was a main stop right nearby. Safe area even late at night.
Stayed 4 nights in Jul 2025

4/10 Poor

andrew

Disliked: Amenities
Stayed 1 night in May 2025

2/10 Terrible

Emma

Stayed 3 nights in May 2025

2/10 Terrible

Patricia

Stayed 1 night in Apr 2025

10/10 Excellent

Geoff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel, has everything you ever need
Stayed 3 nights in Mar 2025

10/10 Excellent

Ali

Stayed 2 nights in Dec 2024

10/10 Excellent

Jet

Liked: Cleanliness, staff & service
Fine
Stayed 1 night in Oct 2024

10/10 Excellent

lenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Yunfei, Arcadia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to metro station. Lots of restraunants nearby.
Stayed 6 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Jul 2024

10/10 Excellent

Faisal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

JoseMaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

ALVARO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantados de la atención. Gracias
Stayed 3 nights in Nov 2023

4/10 Poor

Horacio

Stayed 11 nights in Oct 2023

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is very convenient as it's just in front of Cuzco subway station. From there, practically all of Madrid's attraction are reachable. Room are very comfortable and staff is friendly. This is a strongly recommended hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alan

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff very friendly and helpful. Great location for our trip, and loads of options for eating at night.
Stayed 5 nights in Oct 2023

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Nichole

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2023

10/10 Excellent

ZHU-EN, JOEL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very convenient if you are looking for a place to stay near the CBD. However, i think they are a bit understaffed cos in the morning you can see at breakfast that the waiters are really busy. It would be good if they have a US Style Egg station for breakfast. Although they have different types of eggs on the menu for breaktast, I could not manage to order one for the whole week i was there.
Stayed 6 nights in May 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in good location at great price.
Stayed 1 night in Apr 2023

10/10 Excellent

Mohamed

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Feb 2023

10/10 Excellent

Mohamed

Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2023

8/10 Good

Ting Ting Annie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no shampoo in my room throughout my 3 nights' stay. I know I could call housekeeping and ask for it but I think it should be the basic for the staff to check all amenities every time they cleaned the room. Nevertheless, the hotel was overall good.
Stayed 3 nights in Feb 2023