I was informed 9pm the night before our vacation was to start thatvour reservations were canceled by Oyo. I called to figure outvwhatcwas going on. I was charged thecroom although i am not the one that canceled, they were! Reserved another room and 5 minutes later was informed itcwas canceled. They said unforseen circumstances. Never explained what circumstances, charged my card for both reservations and now i have to wait 7 days to get my refunds. Vacation was ruined, thanks for nothing. Also, i couldn't understand what they were saying as ther were trying to reassure me i would get a refund. They cared nothing about ruining our Labor day plans. Took over money out of my account that i had to live with out. Thankfully i was able to find another motel close by that was awesome. Cheaper room and had a pool and free breakfast. Forget OYO, go to Econolodge in Madras, Oregon! You'll be happier!