Hotel Royal Savoy5.0 out of 5.0
Recent guest reviews
Walking along & ended up getting cornered by a dull man trying to sell us time shares. Didn’t make this clear to us however, we were enquiring about sight seeing. When we made it clear we weren’t interested he became angry & very rude and told us to leave.The maintenance staff were also rude when trying to leave the building, looking us up and down when walking down the corridor & just laughed at us and looked at each other when we asked where the lifts were?! Very mature. Also got told he would pay for our taxi back to our hotel as he had took us in a taxi to this place but just got pushed out onto the streets in the blazing heat having to walk back. Avoid at all costs!!
A good welcome on arrival together with a short tour of the facility. Our sea view suite was very well furnished and comfortable and the small kitchen was ideal for cooking our daily purchases from the wonderful fish market down town. The balcony lived up to our expectations and we enjoyed our breakfast there each day with a great sea view. We had evening entertainment each night that we generally enjoyed , although cringing inside occasionally. We found that the other guests were friendly and easy to talk to. So , generally very nice, but, the outside pool was not heated enough , hence was little used. My biggest criticism is that all the terrace gardens were just full of mud due to a storm a week or so before. That’s understandable but during the week we were there very little was done to clean up and replant those beds. Each day a couple of men did a little towards re establishing the planting but during our stay it was a complete mess.
Great location, excellent service from start to finish. All staff were welcoming, friendly and always with a smile. Nothing was too much trouble. I loved the quiet library on level 1, comfortable armchairs to curl up in with a good book on a cold, rainy day.
From the moment we arrived when our bags were whisked away to our room and the friendly welcome on reception, we thoroughly enjoyed our stay at the Royal Savoy. We booked using their rental scheme via the website - essentially those who have timeshare there but don't want to use it, allow the hotel to arrange a rental. For us, the entire cost (ie flights and hotel) was half what it would have cost if we'd booked through Jet2 and that was using Jet2 flights. We booked a one bedroom apartment which had a lovely large balcony, walk in wardrobe, huge bathroom and separate shower room. If there were four of you sharing the apartment, there's also a modesty screen provided as extra privacy for those sleeping in the living room. The kitchenette was more than adequate and included a small dishwasher. We ate breakfast on the balcony but there was also a separate dining table inside so it would be perfectly suitable summer or winter. We ate twice at the hotel - firstly was for the Candlelight Romantic Evening (49 euros per person for 4 courses plus matched wines) and also for the Murder Mystery Dinner (55 euros per person for 4 courses and wine). The food was excellent and there was plenty of wine. The romantic evening was OK - the 'candlelight' was a tealight in a holder and not so much of a romantic evening when we were opposite each other at a fairly large table for two! I had hoped it might be outside around the pool but it was probably considered too chilly for that. Still, it was a great meal. The Murder Mystery dinner was actually very good fun. We were sat at a table with 2 other couples and everyone joined in the fun of the evening. One couple at the table already had timeshare in the Royal Savoy and the other couple had just bought at the new hotel which is still under construction. They said all the plans look stunning. We had been offered the chance by Guest Relations to have a look but didn't take it up - there was absolutely no hard sell. There's a small 'supermarket' within a few minutes' walk of the hotel and endless restaurants to choose from. The supermarket is great for water/breakfast/wine etc. We didn't use the pools or the spa but they looked stunning and spotless. The view from all the balconies is over the pools to the water. We were rarely up early enough to see any of the cruise ships arriving in the morning but it was lovely to watch them leave in the evening as we were enjoying a glass of wine on the balcony. We would have absolutely no hesitation in recommending the Royal Savoy. There are other hotels in the Savoy Group on the island but we understand that the Royal Savoy is the best - possibly to be outdone by the new Savoy although it is much, much bigger so might not feel quite the same. We rarely return to the same holiday spot or hotel but we could certainly be tempted back by the Royal Savoy. A real treat and a wonderful relaxing holiday.
We had very high expectations of this hotel and were not disappointed. It is in a lovely position within easy reach of Funchal. Everything you would expect in a 5* hotel is there. Immaculately clean, comfortable well equipped suites and lovely surroundings. We stayed on a full board basis, being in need of a completely relaxing break. We were very happy with our choice. Breakfast and lunches were very enjoyable. The dinners have to be amongst the best we have had. There were various themes including a gourmet dinner with selected wines for each course. Other evenings featured a la carte dining with waiter service. All special meals are included in the half/ full board options with only the drinks being charged for. We also enjoyed the nightly entertainment. This is of the middle of the road/ easy listening genre which is very much to our taste. The pool areas are lovely and very well maintained. I swam frequently in the warmer of the two pools and found the temperature fine. There is also the indoor pool if that is what you prefer. However as mentioned in previous reviews what makes this hotel exceptional is the staff. From the beginning you feel welcomed and are quickly recognised with your room number, preferred table and favourite tipple remembered. Maitre d Miguel and our lovely lunchtime waitress Catia deserve special mention. On talking to the staff we were struck by how many of them have worked in the hotel for many years. This says a lot about the hotel. The fact that they are obviously happy in their work and proud of the hotel shows in their attitude to guests. You very much feel that each staff member wants you to have the very best experience and will do all they can to promote this. Overall this is a very special place. . We would love to return in the future.
Hotels can have very distinct features: an ocean front exposure; fine swimming pools; pleasant sunbathing areas; sophisticated bars; elegant and tasteful guest suites. The Royal Savoy has it all, plus a friendly, patient and attentive staff that make a stay there like a second home.
Stayed just one night when our flight home was delayed. Received a warm welcome and stayed in a beautiful suite with excellent facilities and a sea view. The evening buffet was delicious, with a good variety of hot and cold options. We also enjoyed the breakfast selection. Cocktails in the lounge were reasonably priced. Our only regret was that we had to leave early the next morning and didn't get to explore more of the facilities!
Professionally run top hotel, classic style, located right on the sea within walking distance to the old part of Funchal. Most friendly staff at reception who try to be very helpful. We had a junior Suite on the 9th floor, which was a brilliant option with lots of space to move around and comfortable long chairs on the balcony with gorgeous view on the bay of Funchal. The only negative point was the renovation undergoing in the room attending our suite, where some heavy machines were used making an infernal noise, so that we could not use the balcony on the first day. In such a case, we think it would be preferable not to rent a room so nearby.
The Royal Savoy Funchal Madeira. We stayed at the Royal Savoy over the Easter holidays as we travelled back to Madeira for a third visit. The hotel is well situated with a handy location near to the harbour, it’s a pleasant walk into town along the promenade. It has a good pool area with plenty of sun loungers and secluded areas. The pools are filled with sea water, there is also an inside option for inclement weather. First impressions are that the interior is dark, filled with an eclectic mix of art and ethnographic object d’art. It has quite a dated look. The rooms on the right side are dark and again dated, with heavy furniture and soft furnishings. Though having said that we had everything we needed within the studio, the main problem was a smelly drain in the kitchenette area. The bedding consisted of a fitted sheet and a very heavy coverlet which was not effective on a chilly evening. The pillows were also quite lumpy. A nice touch was a nightly chocolate on the pillow, the maid service was excellent. Breakfast quality and selection was good though the coffee was rather tasteless. Meals and drinks at the hotel were rather expensive, eating out was a better option. Evening entertainment was a bit ‘cruise ship’ and on one night the advertised dancing demonstration didn’t happen. The staff are generally really helpful, though some of the ladies on reception can be less so. Special mention to the perpetually smiley Emmanuel who was a total delight and a real asset to the place. We enjoyed our stay very much and would recommend the hotel, however ask for a harbour view on a higher floor to get a lighter room.
We stayed at Royal Savoy from 27th March to 3rd April 2018. This is a wonderful hotel and we recommend it highly. We think it’s in the best location in Funchal. The bedroom and the many public rooms were all beautifully clean, with very friendly and helpful staff. The outside patio is huge with plenty of poolside chairs, loungers and sunshades. Breakfast and other meals were always excellent, either indoors or al fresco by one of the pools. We spent some time by the pool trying to think of something wrong with the hotel, but could not think of anything, except possibly the coffee. There was live music every evening in the bar. We’ll stay there again when we next visit Madeira.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Hotel Royal Savoy places you within 3 miles (5 km) of popular attractions like Botanical Garden and Monte Palace Gardens. This 174-room, 5-star aparthotel has 2 outdoor pools along with a full-service spa and free breakfast. CR7 Museum and Madeira Casino are a short walk away.
Free buffet breakfast is included with your stay. Enjoy a bite to eat at Armada, the aparthotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
All 174 air-conditioned apartments feature sofa beds, minibars, and coffee makers. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are also standard.
Guests of Hotel Royal Savoy have access to a full-service spa, 2 outdoor pools, and an indoor pool. You can take advantage of free parking, along with an airport shuttle (available on request) for EUR 40 per vehicle one way. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Other amenities at this luxury aparthotel include a children's pool, a health club, and a spa tub.
Reviews from Trip Advisor
89.0% of guests recommend this hotelTotal of 825 reviews