- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, JCB International, MasterCard, and Visa.
- The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
- This hotel provides transfers from the airport. To make arrangements, contact the property with arrival details 72 hours prior to arrival, using the phone number on your booking confirmation.
- Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Estalagem Do Vale4.0 out of 5.0
Recent guest reviews
This hotel is way out of Sao Vicente centre up a steep hill so a car is recommended. It's location is part of it's charm as it is quiet and secluded with lovely views of the valley, mountains and sea. All rooms on 2 upper floors have balconies but I think a mountain view room is extra. The hotel has a relaxed atmosphere and the lounge/bar/dining areas are lovely with comfy seating and log fires. We spent a lot of time there as storm Emma kept us in for two days! The food is exceptional. If you are on half board, there is a 5 course taster menu every night...which was far too much for us! Had to cut down by the end of the week. All dishes prepared by the chef were excellent. If you have a la carte however, it is quite expensive. Bar prices not too bad. We used the pool (covered in Feb!) and the gym, which were fine. I imagine the pool and garden area is lovely in the summer with an outside bar and safe children,s play area One of the plus points about this hotel is it's staff. All well trained, friendly and helpful and fluent in English and French. They were particularly helpful sorting out a problem with our hire car (not booked through them) However, although the hotel facilities are 4 star I can only really give the rooms 3 stars. Everything is provided and clean and comfortable but really in need of updating. Lighting in bathroom was poor and the hairdryers are those ones like the end of your hoover! Our TV was very old, non-flat, very small screen! Furniture fittings and fabrics a bit tired. Also charged 1.50 per night extra for the room safe which is unnecessary and you lock it with a key which is a nuisance. I have to mention that we did have a problem with our room. Due to the unprecedented thunderstorm, a leak appeared in our ceiling on the upper floor! We had to then move rooms for the last 2 nights of our week...this we understand. However the room we were given was clearly one not in use and hastily made up. It suffered a number of issues:- No fridge; aircon not working (too hot); keycard did not work the lights; the hot water was not hot (not a problem before) and finally ants appeared!! The only plus was that this room did have a flat screen TV! Whilst I understand the leaking roof was unfortunate, I don't think the hotel was full and can't believe this was the best room they could find us. As we were going home the following day and had no wish to move again, I gave this list of faults to the reception desk and received apologies. At check-out the following morning we were a little disappointed to see that no discount had been offered for all our inconveniences. We never saw anyone who seemed to be senior management. This was all a great pity as we had enjoyed our stay until then and would still give it our recommendation. The weather in Madeira was exceptional last week and the hotel was no doubt struggling with a number of issues. However our situation was not dealt with quite as we would have liked.
The staff are very friendly and the restuarant and breakfasts are both excellent. The rooms are quite small with a tiny old fashioned television and wardrobes that try to harm you.The pool and Jacuzzi were cold. The Hotel is located away from the town centre and is a steep climb. If you are visiting the north of the Island I would suggest Porto Maniz as being a better location. We were presented with a bill that included three items that had already been paid for - this was quickly resolved without musch checking (!?). We also had to pay an extra 10 Euros for a sea view. On the whole somewhat dissapointing and not 4****.
I really liked this place. It was quiet in there and I enjoyed relax in jacuzzi and pool. Nerby you can find a nice town so a perfect location for walks. Dinner was tasty but seemed to me a little pricey. On the other hand, breakfast was excellent and for better price. Nice choice.
+ Restaurant 4/5 dish, very good dining. + Very affordable. + Jacuzzi, Sauna. + Good service. + Distant, calm area. + Minigolf. + Great valley view. + Free parking. - Not a high end quality facility. - Small swimming pool. - Breakfast boring (eggs, mushrooms, bread, yogurt, serial).
This is a lovely hotel in beautiful surroundings, less than 10 minutes by car from the town of Sao Vicente. Lovely grounds with an indoor pool, sauna and jacuzzi. Unfortunately there’s was a problem with the jacuzzi while we were there and it was cold. Breakfast was very good, lots of choice. We had dinner in the hotel restaurant which was nice but a bit pricey. There was a 5 course set menu which looked good value for money but had a couple of meat courses and I don’t eat meat so that wasn’t an option for me. Drinks at the bar were expensive. Overall a very nice relaxing place to spend a few days.
We stayed here for 1 night whilst touring the island, the place is very peaceful, we spent the late afternoon by the pool, the rooms are very nice clean, we used the spa which was very nice, we had dinner in the restaurant we had the 5 course menu which was outstanding, the breakfast was very nice the staff are very friendly and went out of their way to make sure all was ok! Highly recommended
A very nice and calm hotel, in the Sao Vicente valley. The swimming pool has one of the best view and is safe for young children, and it also has various activities (mini golf, ping pong, pool table). We enjoyed our stay a lot, but be sure to have your own car to be able to roam in the island for activities.
We booked a stay at this hotel which included New Years Eve. Great location and hotel basically good however there were a few hiccups. We booked a superior room with a mountain view. My email asking for this came back reassuring me that all rooms have mountain views however this room had a tiny view through a gap between the properties on the other side of the road. There was also a problem with the toilet which would not flush. Reception were called and they fixed it and showed us how they fixed it. Unfortunately it went wrong again on the first night and I didn't appreciate having to take it apart and fix it myself at 3am. We complained in the morning and were moved to another room which had great mountain views and a toilet that worked. Another gripe was the swimming pool, which looked lovely on the web site pictures, and is in fact an outdoor pool however we were told that it was not in use as they were waiting for a part to repair it. Other guests told us that the pool had been out of use for several months, some saying it had been out of use for a year. We were offered free use of a steam room and jacuzzi but this is not what we were on holiday for. A swim at the end of the day would have been lovely. Breakfasts were good with a wide variety of choice. The evening meals ranged from delicious to poor with quite a preponderance of fish/seafood. Desserts were especially bland. The young chef was very personable and quite talented (he prepared a fabulous cheese soufflé) however the menu choices were not great. English visitors note, no coffee or tea making facilities in the room. The hotel was clean and tidy and the staff were generally helpful and attentive however we got the impression they were under the thumb of management who were conspicuous by their absence. New Year was fabulous with a visit by coach to the capital Funchal where we saw the most amazing fireworks we have ever seen. We paid 40 euros each for the gala New Years Eve special meal at the hotel which was acceptable but we were upset with the cost of that meal when we discovered it was the same food that other guests were eating who had not bought tickets and were half board guests, as were we. The Reception staff were not very sympathetic when we complained and suddenly seemed to have difficulty understanding English! The entertainment on the local celebration of the eve of the Epiphany, our last day at the hotel, was quite fun when a group of townsfolk appeared and gave us traditional folk songs. It went on for a bit too long and we escaped to a local bar with some other guests which happened to be a few yards from the hotel and where the drinks were much cheaper. My review so far may seem a bit gloomy however we did enjoy the superior room we were eventually given and the general ambiance of the hotel was good. There was also excellent wifi coverage in our room and the hotel in general. Staying in the North of the island you should definitely hire a car. The car we hired was excellent and I shall be writing another review about the company we used.
Had a fantastic stay at this hotel. We rented a car which I would advise if your staying here as it's a little out of the way. Worth it for the views though. Food is excellent also. It's a reasonably quiet hotel we stayed for 7 nights and they had entertainment on 2 of the nights. Staff were very nice.
I can only recommend the hotel from the point of view of dinner, as I was staying at a nearby guesthouse. I thought it was the best value/quality food in Sao Vicente which is overloaded with touristy pile-it-high restaurants. For €15 one could eat whatever one wanted over three courses from the hotel buffet, with a good selection of starters and salad (and soup if wanted), two mains (fish and mini-espatadas of pork/beef when I was there), and a nice mixture of desserts. I thought the food was very nice... the only thing I would say is that some of the waiting staff look a bit weary in their work.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Located 1.4 mi (2.3 km) from Caves of Sao Vicente and Volcanism Center, Estalagem Do Vale is within a 15-minute drive of Laje Beach. This 41-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. Monte Palace Gardens is 21.2 mi (34 km) from the hotel, which is in the mountains.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
Estalagem Do Vale's 41 air-conditioned rooms provide safes. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer designer toiletries, bathrobes, and bidets.
At Estalagem Do Vale, guests enjoy an outdoor pool, a health club, and a sauna. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and an arcade/game room.
Reviews from Trip Advisor
87.0% of guests recommend this hotelTotal of 200 reviews