Estalagem Do Vale4.0 out of 5.0
Recent guest reviews
We stayed here for 1 night whilst touring the island, the place is very peaceful, we spent the late afternoon by the pool, the rooms are very nice clean, we used the spa which was very nice, we had dinner in the restaurant we had the 5 course menu which was outstanding, the breakfast was very nice the staff are very friendly and went out of their way to make sure all was ok! Highly recommended
A very nice and calm hotel, in the Sao Vicente valley. The swimming pool has one of the best view and is safe for young children, and it also has various activities (mini golf, ping pong, pool table). We enjoyed our stay a lot, but be sure to have your own car to be able to roam in the island for activities.
We booked a stay at this hotel which included New Years Eve. Great location and hotel basically good however there were a few hiccups. We booked a superior room with a mountain view. My email asking for this came back reassuring me that all rooms have mountain views however this room had a tiny view through a gap between the properties on the other side of the road. There was also a problem with the toilet which would not flush. Reception were called and they fixed it and showed us how they fixed it. Unfortunately it went wrong again on the first night and I didn't appreciate having to take it apart and fix it myself at 3am. We complained in the morning and were moved to another room which had great mountain views and a toilet that worked. Another gripe was the swimming pool, which looked lovely on the web site pictures, and is in fact an outdoor pool however we were told that it was not in use as they were waiting for a part to repair it. Other guests told us that the pool had been out of use for several months, some saying it had been out of use for a year. We were offered free use of a steam room and jacuzzi but this is not what we were on holiday for. A swim at the end of the day would have been lovely. Breakfasts were good with a wide variety of choice. The evening meals ranged from delicious to poor with quite a preponderance of fish/seafood. Desserts were especially bland. The young chef was very personable and quite talented (he prepared a fabulous cheese soufflé) however the menu choices were not great. English visitors note, no coffee or tea making facilities in the room. The hotel was clean and tidy and the staff were generally helpful and attentive however we got the impression they were under the thumb of management who were conspicuous by their absence. New Year was fabulous with a visit by coach to the capital Funchal where we saw the most amazing fireworks we have ever seen. We paid 40 euros each for the gala New Years Eve special meal at the hotel which was acceptable but we were upset with the cost of that meal when we discovered it was the same food that other guests were eating who had not bought tickets and were half board guests, as were we. The Reception staff were not very sympathetic when we complained and suddenly seemed to have difficulty understanding English! The entertainment on the local celebration of the eve of the Epiphany, our last day at the hotel, was quite fun when a group of townsfolk appeared and gave us traditional folk songs. It went on for a bit too long and we escaped to a local bar with some other guests which happened to be a few yards from the hotel and where the drinks were much cheaper. My review so far may seem a bit gloomy however we did enjoy the superior room we were eventually given and the general ambiance of the hotel was good. There was also excellent wifi coverage in our room and the hotel in general. Staying in the North of the island you should definitely hire a car. The car we hired was excellent and I shall be writing another review about the company we used.
Had a fantastic stay at this hotel. We rented a car which I would advise if your staying here as it's a little out of the way. Worth it for the views though. Food is excellent also. It's a reasonably quiet hotel we stayed for 7 nights and they had entertainment on 2 of the nights. Staff were very nice.
I can only recommend the hotel from the point of view of dinner, as I was staying at a nearby guesthouse. I thought it was the best value/quality food in Sao Vicente which is overloaded with touristy pile-it-high restaurants. For €15 one could eat whatever one wanted over three courses from the hotel buffet, with a good selection of starters and salad (and soup if wanted), two mains (fish and mini-espatadas of pork/beef when I was there), and a nice mixture of desserts. I thought the food was very nice... the only thing I would say is that some of the waiting staff look a bit weary in their work.
The hotel was in a lovely spot with beautiful views looking onto the mountains. The hotel staff were polite and attentative and seemed to get more friendly as the week went on as they became more familiar with you. The car park is quite small and cannot accomodate all the cars at busy times so may have to park on the side street but it is very quiet. We stayed half board and found the breakfast to be extemely good, plenty of choice for all nationalities and food could be requested. The evening meal was 4 courses which consisted of starter, soup, main and dessert. The food was nice and some of the meals were very good, although the desserts were very repetative and not as good as the starters and main courses. I have nothing to compare the meals with though as haven't had half board option before. We stayed mid March and Sao Vicente was covered in mostly cloud for the week so probably couldnt appreciate the views and hotel as much as we would of liked. It was pretty cold outside and the hotel didn't have any heating on and I have to say I was pretty cold most of the time while inside. The hotel on a whole was of good standard my main negativity is how cold it was and it seemed to lack any personality or ambience. Madeira is a very pretty island with stunning mountains and a brilliant capital city. It is not an island for sun worshippers but great for walkers and the walks we did were hard as all uphill but amazing. Make sure you take plenty of layers as the weather is very changeable.
2 days at this nice Hotel , Food was ok , best of this Hotel was the front staff , . Nice waitress and front reception . Nice views from the bedroom . Disappointed with cleaning in room . Will be nice for this small Hotel if had someone in charge front of House .
We stayed here the night. The hotel is truly beautifully and skilfully decorated. Rooms are very good with good beds as well as the bathroom. Breakfast is abundant with a great choice of food with good quality. Staff is professional and speaks excellent English. WiFi is available in the lounge. Secluded parking at the entrance. Only small blemish can be that the hotel is located further up the hill and you need a car to get to the waterside. Go here for a perfect location with excellent service and value for money.
A good hotel on the whole. Staff very pleasant and helpful. This is a very important plus because the people on the island are pretty closed and almost nowhere else did we experience the same willingness to be of service. A car is indispensable. You are a long way from the centre of Sao Vicente and the beach, which is not suitable for swimming anyway. Had several meals in the hotel restaurant and the quality is good. You can get a four course meal for 20€00. We had one or two minor problems. The door to the balcony got stuck on day three and couldn't be opened. The handle really should have been replaced before renting out the room because it had been forced and was doubtful from the start, but the maintenance man got it open the next day and the handle was replaced by the day after that. We also had quite a few ants in the room, attracted by who knows what because there was nothing for them to eat. They made a chain along the bottom of the mirror in the bathroom, appeared on the ex-fridge space and my bedside table, but never posed a problem on the beds. We were offered a change of room but decided to continue co-habiting with our tiny and incomprehensible guests. The cleaners tended to use a synthetic spray in the room which we detested. I asked reception to stop using it and this worked for a day, but they went back to using it. We just had to open the window, once it was fixed, to replace it with fresh air. If you are a musician, your heart will leap when you see the upright piano in the bar. Unfortunately, this is fit only for decoration. There is, however, a blue Stagg C542 classic guitar on the way to the breakfast room which is perfectly playable and has a surprisingly pleasant sound. There are also several mandolins on the wall - out of tune but might be playable if that's your thing. All in all, we spent a very pleasant week there.
The stunning location and the beautifully prepared lunch have whetted my appetite. This fabulous hotel is now on my "must stay there" list. Just a couple of nights to enjoy the peace, solitude and views.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 187 reviews