The home was pleasant, quiet, roomy, and as described. The neighborhood was nice. Communication from the owners was definitely lacking. First of all we didn’t receive access to the property until late Thursday night. We were leaving early Friday morning so this made me very uncomfortable and for a nerve-racking road trip. We had sent 3 messages several hours apart plus customer service was contacted & they sent 2 messages before the owners finally responded. Then, after we arrived I asked if there were any extra blankets because it got down in the 40s at night. They had the “dog blankets” but my guest didn’t want to use a dog blanket. Since the owners never responded we decided to turn up the heat. One of us was comfortable but the rest of us got hot. It’s unfortunate that we had a bad experience and for the cost I will say you would not stay here again. We need answers to our questions with good, timely communication.