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Hotel Royal Macau

4.5 out of 5.0

Recent guest reviews

Counter and other ground floor staff very helpful and accommodating, Can't complain about room and facilities. Handy phone was a big plus. Bed was firm but soft and temperature was easy to control. There was a smell of tobacco as we entered the room but the smell freshened up overnight.

Good location for sightseeing if you are not looking for a casino. Provide transportation to/from the HongKong - Macau ferry station. (It's not very easy to find the shuttle bus though so you better contact the hotel before arrival.) Hotel staffs are very nice. Provide a free cell phone with 4G for guests to explore the city. I never took any public transpotation but only walk around the city during my stay. Overall I am very satisfied with the hotel.

Satisfied on a 100%. Facilities are well maintained, location - very close to main walking aria, bus stops near by, supermarket, staff - very welcome and professional. Reasonable price for Macao.

Clean, big, comfortable rooms, helpful staff. The use of the smartphone was a definite plus.

overall, this hotel is not bad but very noisy at the morning, I could hear the sound from the next room.

I like the indoor swimming pool, water temperature just nice and ventilation is good.

I had a room on the top floor, which gave a pleasant view of the city. The room had all of the amenities that one could think of. The bathroom was a little small but the mirrors helped over come that. Plus the furniture was very comfortable. I was very displeased at the undisclosed excessive price of the hotel shuttle from the airport, when the taxi rates are much more within reason. There was a very serious disappointment for me. However, the hotel was very good, the price was competitive for Macau, and the location fairly good. Whatever I needed was within a 15 - 20 minute walk.

Other than the fragrance everything else was good room was clean and staff was very kind

Room is clean and comfortable. We added breakfast (buffet style) to our room when we made the reservation and it was very good. The hotel is centrally located, we took the free shuttle to one of the larger casino, then walked to the Old City Square and several other attractions we planned to visit. Get map and directions from the hotel staff first. It was raining when we were there and were able to check out an umbrella from the front desk for use.

The stay was great and the staff was excellent and helpful. The only drawback was the shuttle driver speak very little English sometime it's hard to explain were the pick up place area.

The hotel was great in terms of cleanliness and amenities, located just 15 minutes away Grand Lisboa. We had horrible experience though waiting for the shuttle bus from the airport we waited for like an hour and ended up picking up a taxi. Never realized that we need to book the shuttle from the airport. Well nobody speaks English in Macau. The swimming pool was under repair so wasn't able to swim. Bed was so comfy. I would probably book here again.

Great location, super comfortable, quiet and clean room. Friendly and helpful stuff. Now a problem. The reason why I booked this hotel is for fitness center and swimming pool. Well, both are under construction!!!! At the time of the booking no information about that was on the listing page.

Booked this hotel back in April 2014 for a family trip, stayed 1 night. It was located in a part of town that made it easy to walk to the main attractions like the Ruins of St Paul but away from all the craziness and crowds of tourists. Shuttle is available to/from the ferry terminal or you can take taxis to other casinos. Rooms are standard, not too fancy for comfortable enough for 1-2 nights stay. Good value.

This hotel is in a quiet neighborhood but not too far from the casino if you walk for about 10 minutes. The amenities is a very solid 4-5 star. It is not a fake 4 star.

Great check-in staff, ownderful staff in Fado Restaurant who made dining alone and great experience,. as did the food and wine. Clean, fresh room. Smoking floors available -- always a HUGE plus and good value for money. Great for walking in "old Macau" and Fado really is fine dining. Most satisfied.

I would definitely recommend this hotel. About a 10 minute pleasant walk into historic center. Surrounding area is also nice. Staff is friendly and room was clean. The amenities such as the swimming pool and fitness area are very well kept. Free shuttle from the ferry plus drop off at several casinos. Great air conditioning. Very pleasant stay.

Excellent customer service, good location for old town visits

The hotel does bot have the luxury of 4 star hotels , the location is far away from the city of dreams for macau, but the proce compare yo the luxurinesses hotels like galaxcy , vertinan , city of dreams , is very accepted

Located just below Guia Park, yet within walking distance of the casinos, Senado Square and the old town morning market. The Royal has a professional staff and is clean to a fault. It boasts a very nice indoor pool. My sweetheart and I will definitely stay here again.

The location was exactly in the area we wanted and the staff were great. Only thing not so great was the housekeeping... They didn't clean

Guest reviews for Hotel Royal Macau

Everyone (8) Couples (17) Business (3) Family (5) Friends (7) Other (9)
4

good location with quick access to the old city. e

Everyone

Counter and other ground floor staff very helpful and accommodating, Can't complain about room and facilities. Handy phone was a big plus. Bed was firm but soft and temperature was easy to control. There was a smell of tobacco as we entered the room but the smell freshened up overnight.

By , from Philippines on Jul 26, 2017

4

good location with reasonable price

Everyone

Good location for sightseeing if you are not looking for a casino. Provide transportation to/from the HongKong - Macau ferry station. (It's not very easy to find the shuttle bus though so you better contact the hotel before arrival.) Hotel staffs are very nice. Provide a free cell phone with 4G for guests to explore the city. I never took any public transpotation but only walk around the city during my stay. Overall I am very satisfied with the hotel.

By , from New York, NY on Mar 19, 2017

5

great

Everyone

Satisfied on a 100%. Facilities are well maintained, location - very close to main walking aria, bus stops near by, supermarket, staff - very welcome and professional. Reasonable price for Macao.

By , from Bulgaria on Nov 17, 2016

5

helpful staff, nice hotel

Everyone

Clean, big, comfortable rooms, helpful staff. The use of the smartphone was a definite plus.

By , from san francisco on Oct 24, 2016

3

clean, good location but noisy

Everyone

overall, this hotel is not bad but very noisy at the morning, I could hear the sound from the next room.

By on Sep 26, 2016

5

nice indoor swimming pool, center to most places

Everyone

I like the indoor swimming pool, water temperature just nice and ventilation is good.

By on Jun 23, 2016

5

the deluxe room was very good at a competitive pri

Everyone

I had a room on the top floor, which gave a pleasant view of the city. The room had all of the amenities that one could think of. The bathroom was a little small but the mirrors helped over come that. Plus the furniture was very comfortable. I was very displeased at the undisclosed excessive price of the hotel shuttle from the airport, when the taxi rates are much more within reason. There was a very serious disappointment for me. However, the hotel was very good, the price was competitive for Macau, and the location fairly good. Whatever I needed was within a 15 - 20 minute walk.

By , from Nevada on Apr 11, 2016

4

good stay

Everyone

Other than the fragrance everything else was good room was clean and staff was very kind

By on Mar 17, 2016

5

centrally located

Couples

Room is clean and comfortable. We added breakfast (buffet style) to our room when we made the reservation and it was very good. The hotel is centrally located, we took the free shuttle to one of the larger casino, then walked to the Old City Square and several other attractions we planned to visit. Get map and directions from the hotel staff first. It was raining when we were there and were able to check out an umbrella from the front desk for use.

By on Jul 28, 2015

5

excellent family trip

Couples

The stay was great and the staff was excellent and helpful. The only drawback was the shuttle driver speak very little English sometime it's hard to explain were the pick up place area.

By on Jun 9, 2015