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Hotel Zurigo Downtown

3.0 star property
Hotel with free breakfast, near Lake Lugano

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Photo gallery for Hotel Zurigo Downtown

Front of property
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Interior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
Corso Pestalozzi 13, Lugano, Ticino, 6900
  • Place, Palazzo dei Congressi
    ‪3 min walk‬
  • Place, Via Nassa
    ‪3 min walk‬
  • Place, Piazza della Riforma
    ‪3 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪7 min drive‬

Room options

View all photos for Economy Double Room

Premium bedding, minibar, in-room safe, desk

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | Premium bedding, minibar, in-room safe, desk

Superior Single Room

  • 236 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Comfort Double Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Comfort Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Double Room

Premium bedding, minibar, in-room safe, desk

Grand Double Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Premier Double Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room, 3 Twin Beds

Premium bedding, minibar, in-room safe, desk

Premium Double Room, 3 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Double Room

Premium bedding, minibar, in-room safe, desk

Comfort Double Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Premium Room | Premium bedding, minibar, in-room safe, desk

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

Acquarello Swiss Quality Hotel

Lugano City-Centre
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 1,001 reviews
$162 nightly
The price is $179
Dec 29 - Dec 30
Total with taxes and fees
Acquarello Swiss Quality Hotel

About the neighborhood

Lugano

Located in Lugano City-Centre, Hotel Zurigo Downtown is within a 5-minute walk of sights such as Cantonal Art Museum and Palazzo dei Congressi. The 40 rooms at this 3-star hotel include minibars and flat-screen TVs and guests can enjoy free breakfast.

What's nearby

  • Parco Ciani - 3 min walk - 0.2 miles
  • Palazzo dei Congressi - 3 min walk - 0.2 miles
  • Via Nassa - 3 min walk - 0.2 miles
  • Piazza della Riforma - 3 min walk - 0.2 miles
  • Lungolago - 5 min walk - 0.3 miles

Getting around

  • Lugano Funicular Station - 9 min walk
  • Lugano Station - 10 min walk
  • Lugano (LUG-Agno) - 19 min drive

Restaurants

  • ‪Vitti Laboratorio & Cucina - ‬2 min walk
  • ‪Wilma’s Coffee - ‬2 min walk
  • ‪Hotel Pestalozzi Lugano - ‬2 min walk
  • ‪Fully Burgers and Fries - ‬2 min walk
  • ‪Caffè Mauri - ‬3 min walk

About this property

Hotel Zurigo Downtown

Hotel with free breakfast, near Lake Lugano
A local mainstay since 1880, Hotel Zurigo Downtown offers free WiFi in public areas, a terrace, and laundry facilities. Self parking is offered for CHF 18.00 per day. Front-desk staff can assist with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a garden.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Minibars, safes, and phones are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 18 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1880
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 53.0 per night
  • Cribs/infant beds are available for CHF 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CHF 18.00 per day
  • Pet fee: CHF 10 per pet, per night
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 53.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Zurigo Lugano
Hotel Zurigo Downtown Lugano
Zurigo Downtown Lugano
Zurigo Downtown
Hotel Hotel Zurigo Downtown Lugano
Lugano Hotel Zurigo Downtown Hotel
Hotel Hotel Zurigo Downtown
Hotel Zurigo
Hotel Zurigo Downtown Hotel
Hotel Zurigo Downtown Lugano
Hotel Zurigo Downtown Hotel Lugano

Frequently asked questions

Is a free cancellation option available at Hotel Zurigo Downtown?

Hotel Zurigo Downtown provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do close to Hotel Zurigo Downtown?

This hotel is situated in Lugano City-Centre, just steps from Palazzo dei Congressi and Parco Ciani, and within a short walk of Via Nassa. You'll also find Lake Lugano and Piazza della Riforma less than a mile away.

Will I be able to park at Hotel Zurigo Downtown?

Yes, parking is offered for CHF 18.00 per day.

Does Hotel Zurigo Downtown include a casino?

No, Hotel Zurigo Downtown doesn't have a casino.

Will I find an indoor pool at Hotel Zurigo Downtown?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Zurigo Downtown?

Couples staying at this hotel will appreciate amenities like a minibar and premium bedding as well as free breakfast.

Are there hot tubs at Hotel Zurigo Downtown?

No, there isn't a spa tub at this hotel.

Does Hotel Zurigo Downtown have a restaurant with a breakfast menu?

Hotel Zurigo Downtown offers free buffet breakfast each morning though there is no restaurant.

Will Hotel Zurigo Downtown allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Zurigo Downtown for a fee of CHF 10 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Zurigo Downtown?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Zurigo Downtown?

The closest major airport to Hotel Zurigo Downtown is Lugano (LUG-Agno), which is 4.2 mi away (19 minutes by car). Another top airport is Milan Malpensa Airport (MXP), which is around 28.6 mi away.

Can I book a room with a balcony at Hotel Zurigo Downtown?

No, you won't find guestrooms with balconies at Hotel Zurigo Downtown.

Hotel Zurigo Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 101 reviews
Rating 8 - Good. 46 out of 101 reviews
Rating 6 - Okay. 21 out of 101 reviews
Rating 4 - Poor. 6 out of 101 reviews
Rating 2 - Terrible. 5 out of 101 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Campbell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC could be stronger, but was a major heat wave
Stayed 2 nights in Jul 2022

4/10 Poor

BERNAT

Traveled with partner
Disliked: Property conditions & facilities
In the room for 2 people its only 1 chair ! At. Toilet-shower NO light at all.
Stayed 1 night in Jul 2022

8/10 Good

RICHARD

Stayed 1 night in May 2022

2/10 Terrible

Bryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

This place gets a big pass from me.

The staff were amazing, helpful and friendly. But the room get a lot to be desired. One small pillow so thin it was useless. The bed was a single bed the size of a child's bed and was so cheap it was like one of those IKEA cardboard beds they used for athletes' at the Toyko Olympics.
Stayed 1 night in Oct 2021

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice and helpful. Central location
Stayed 3 nights in Oct 2021

8/10 Good

Frédéric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy location

Polite, clean
Stayed 2 nights in Oct 2020

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

LB, Basel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location right across from central bus station, easy to walk to center of town, clean property, clean rooms, safe environment,
Stayed 2 nights in Oct 2018

8/10 Good

Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worthy to live in

The hotel is opposite to the bus terminal and near the city centre as well as the lake. It was very convenient. The room and toilet was very clean. The mattress was comfortable. The breakfast was good. The receptionist was very nice and helpful. However, it was noisy if you opened the window.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Deutsch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Stop at Lake Lugano

Absolutely beautiful room on the top floor of the hotel. Very modern and spacious accommodations. No view of the lake, but it is a short walk from the hotel to the edge of the lake
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugano

Great small hotel lovely breakfast included really clean rooms the only downside was the potable bathroom set into the room very clean but just a bit strange
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room, friendly staff.

The staff were friendly and helpful. The room was clean. The hotel is conveniently located close to the lake and the town centre. The only downfall is that there was quite a lot of noise coming from the high street especially from motocycles that kept speeding up and down the road.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Small hotel, clean and comfy. Good location in the city, close to the Lake Lugano and shops.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in good location close to conference centre. Good value
Stayed 1 night in Sep 2017

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in a well-located hotel with friendly staff.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Data privacy issue, staff adviced.

Nice place. Good helpful staff, perfect location close to waterfront, park, centre, railway station (when using the 'funicularw' tram). Steeet busy in front but when window closed its quiet inside. Decent breakfast. One criticism: on arrival you will be asked to write your name and date of birth on a sheet common for all guests. This is total breach of data safety and privacy and I adviced the staff that this is unacceptable.
Stayed 5 nights in Sep 2017

4/10 Poor

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bring earplugs

The room was hot,(no a/c until "the season") street was loud until at least 4am, not a restful night. Breakfast was good, staff was friendly. There are just too many loud motorcycles that race off the red lights surrounding our room ......all night long.

8/10 Good

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

will stay again

Modest place but nice new bathroom and fairly new. Internet was great, superfast, price reasonable

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Rolf, Uster ZH / Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the center of town

Excellent, friendly, efficient and competent staff, hotel is very close to center of town & shopping facilities, easy to find, and reasonably calm. The room I had was a bit on the small side—but it's a historic building, so I can't blame the architect.

10/10 Excellent

Georgette

Stayed 1 night in Jul 2022

8/10 Good

Fabian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

anna

Posizione ottima, vicino alla fermata del bus, al centro, bar, ristoranti e supermercati. Parcheggio comodo. Colazione discreta.
Stayed 1 night in Jun 2022

6/10 Okay

Paolo

Liked: Cleanliness, room comfort

Prijs is aan de hoge kant.

Ontbijt was Minimaal
Stayed 1 night in May 2022

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