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Hotel Alpina

3.0 star property

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Photo gallery for Hotel Alpina

Front of property
Premium bedding, in-room safe, desk, blackout drapes
City view
Point of interest
Daily buffet breakfast for a fee

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Explore the area

View in a map
Frankenstrasse 6, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, blackout drapes

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Urban Comfort

Urban Comfort | Premium bedding, in-room safe, desk, blackout drapes

Urban Comfort

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Essentital Urban

Essentital Urban | Premium bedding, in-room safe, desk, blackout drapes

Essentital Urban

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Classic

Business Classic | Premium bedding, in-room safe, desk, blackout drapes

Business Classic

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Urban Compact

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Lucerne

Hotel Alpina places you within a 5-minute walk of popular attractions such as KKL Lucerne and Chapel Bridge. This 35-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Chapel Bridge - 3 min walk - 0.2 miles
  • Jesuit Church - 3 min walk - 0.2 miles
  • Lucerne Town Hall - 5 min walk - 0.3 miles
  • KKL Lucerne - 5 min walk - 0.3 miles
  • Chateau Guetsch - 15 min walk - 0.8 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 3 min walk
  • Zurich Airport (ZRH) - 59 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬4 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Heini - ‬4 min walk

About this property

Hotel Alpina

Guests staying at Hotel Alpina enjoy free WiFi in public areas, a terrace, and an ATM. Offsite parking is offered for a fee. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
50-cm TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include safes, phones, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Hotel Monopol
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 731 reviews
$235 nightly
The price is $252
Mar 8 - Mar 9
Total with taxes and fees
Hotel Monopol

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 35 per night); discounts available
  • Street parking available
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm TV with satellite channels

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 1 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Dogs and cats only
  • Pet weight must not exceed 33 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for CHF 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CHF 50.00 per stay (for stays between 1 January - 31 December)
  • A tax is imposed by the city: CHF 2.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
  • Nearby parking fee: CHF 35 per night(328 ft away; open 24 hours)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with discounted offsite parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpina Lucerne
Hotel Alpina Lucerne
Alpina Hotel Lucerne
Hotel Alpina Hotel
Hotel Alpina Lucerne
Hotel Alpina Hotel Lucerne

Frequently asked questions

Is a free cancellation option available at Hotel Alpina?

Hotel Alpina provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see around Hotel Alpina?

This hotel is located in Lucerne, just steps from The Swiss Path and Museum Sammlung Rosengart, and within a short walk of KKL Lucerne. You'll also find Chapel Bridge and Lucerne Town Hall less than a mile away.

Will I be able to park at Hotel Alpina?

Yes, though parking is limited.

Does Hotel Alpina feature a casino?

No, Hotel Alpina doesn't have a casino.

Will I find an indoor pool at Hotel Alpina?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Alpina?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Are there hot tubs at Hotel Alpina?

No, there isn't a spa tub at this hotel.

Does Hotel Alpina have a restaurant with a breakfast menu?

Yes, Hotel Alpina serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Alpina allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Alpina for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Alpina?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Alpina?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Hotel Alpina Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 141 out of 462 reviews
Rating 8 - Good. 191 out of 462 reviews
Rating 6 - Okay. 83 out of 462 reviews
Rating 4 - Poor. 23 out of 462 reviews
Rating 2 - Terrible. 24 out of 462 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Nan-Yi

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great service!
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice room
Stayed 2 nights in Sep 2025

10/10 Excellent

Brown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.
Stayed 1 night in Sep 2025

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice rooms.
Stayed 2 nights in Sep 2025

8/10 Good

Wendy

Liked: Staff & service
Disliked: Property conditions & facilities

Needs improvement

This hotel needs an update. However I loved the location.
Stayed 2 nights in Sep 2025

8/10 Good

Nicole

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

BALASUNDARRAJ

Traveled with family
Disliked: Staff & service, amenities
Terrible service, unsafe furniture, un attentive staff and expedia did nothing about it. Bed was faked as a king; with a double twin beds separated in the middle and stuffed with pillows mattress pad on top and wallah it's a king. Ridiculous. one side of the bed was sticking out of the cot, the middle was too squishy with pillows hence, leaving us only about 2 feet of the twin bed to sleep on. there was no AC so a huge air cooler was kept in the bed side making it impossible to get in and out of bed. The cooler had a big pipe running out the window for drainage so we could not close the curtains. Overall expedia is loosing standards.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.
Stayed 5 nights in Aug 2025

8/10 Good

Timothy, Rockford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Late night loud street noise. No air conditioning.
Stayed 2 nights in Sep 2025

6/10 Okay

RAGHUNANDAN, Middleton

Liked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Susan

It was nice
Stayed 1 night in Aug 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff service.
Stayed 2 nights in Aug 2025

8/10 Good

Abby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, booked the quadruple room, was spacious for European standards.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Doug

Traveled with partner
Disliked: Amenities, property conditions & facilities
Excellent location for trains, buses, boats, tours, and close to Old Town, Chapel Bridge etc. Spacious rooms and bathrooms. No air conditioning not helped much by pedestal fans. Had a bad experience trying to upgrade.
Mt Pilatus from balcony
Stayed 5 nights in Aug 2025

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here, except that we were in the heat of summer. It has no air conditioning but they do provide a fan for each side of the bed. Its a great area and everything we needed was within walking distance. I would stay here again if I were not travelling in summer.
Stayed 3 nights in Aug 2025

4/10 Poor

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you want to sleep do not stay here!

Hotel Alpina is in a fantastic location—just steps from the train station, which made getting around incredibly convenient. The hotel itself is clean, charming, and the staff were welcoming and friendly throughout our stay. However, there is one major issue that would keep me from staying here again: the noise. There is a bar called Franky’s located directly beneath the hotel, and unfortunately, the noise from its patrons at night is overwhelming. When we entered the room and saw both earplugs and headphones laid out on the bedside table, we had a feeling it might be a problem—and it definitely was. The noise was so obnoxiously loud we couldn’t sleep at all. To make matters worse, the rooms have no air conditioning. While a small fan and what appeared to be a portable A/C unit were provided, the portable unit did not work, and the fan offered little relief. With no way to close the windows without overheating, the full brunt of the street noise came right in. It’s really unfortunate because the location is excellent and the staff are lovely. If you’re staying on a Sunday night (when Franky’s is closed), you might have a different experience. But personally, I would not stay here again due to the lack of sleep caused by the extreme noise.
Stayed 2 nights in Aug 2025

8/10 Good

Lance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is older and does not have great air conditioning, but they do have floor fans in the room that were on when we arrived. We were on the 5th floor, so it's helpful that they have a lift/elevator. It is small but does the trick with luggage. If a top priority is distance to the train station, this one is a good option.
Stayed 1 night in Jul 2025

8/10 Good

Bijaya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.close to train station. Close to attractions.
Stayed 2 nights in Jun 2025

4/10 Poor

Kim

Traveled with partner
Disliked: Amenities
Old building with no charm. No air conditioning, it was stuffy and warm. Room did not feel clean or sanitized from the previous customers.
Stayed 2 nights in Jul 2025

6/10 Okay

Ginette

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Cet hotel est reconnu pour être bruyante à cause des restaurant et bar autour...Donc, l'hotel nous fourni des bouchons pour les oreilles et des écouteurs pour mettre sur notre tête....LOL, mais nous n'avons pas eu à les utiliser.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Susanne, Milperra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alpina is in a great location very close to Lucerne Main train station. Located in the heritage district, this hotel has character. We stayed for 3 nights. Evenings were a little noisy but that didn't worry us too much. The Las, I'm sorry I cannot remember your name, who was on the front desk was an absolute delight. She was always happy to see us on our return each day from adventuring into the alps. Hotel Alpina became our home away from home. On our second day we requested another fan for our room, and it was replaced immediately. I recommend Hotel Alpina and would certainly stay again.
Stayed 3 nights in Jun 2025