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Lucca Relais

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Interior
Standard Double Room, Balcony | Premium bedding, down comforters, memory foam beds, desk
Terrace/patio
View from property
Standard Double Room, Balcony | Premium bedding, down comforters, memory foam beds, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Via Castruccio Buonamici, 221, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪2 min walk‬
  • Place, Piazza Napoleone
    ‪10 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪16 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪28 min drive‬

Room options

View all photos for Double Room

Double Room | Premium bedding, down comforters, memory foam beds, desk

Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Quadruple Room

  • 301 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Lucca

Located in Lucca Historical Center within a short walk of Porta Sant'Anna, Lucca Relais is within a mile (2 km) of other popular sights such as Piazza dell'Anfiteatro. This 6-room, 4-star guesthouse has in-room conveniences like refrigerators, coffee makers, and flat-screen TVs.
View more Guest Houses in LuccaOpens in a new window

What's nearby

  • Walls of Lucca - 2 min walk - 0.1 miles
  • Piazza Napoleone - 10 min walk - 0.5 miles
  • Palazzo Pfanner - 13 min walk - 0.7 miles
  • Guinigi Tower - 16 min walk - 0.9 miles
  • Piazza dell'Anfiteatro - 16 min walk - 0.9 miles

Getting around

  • Lucca Station - 18 min walk
  • Galileo Galilei Airport (PSA) - 34 min drive

Restaurants

  • ‪Pasticceria Belluomini - ‬4 min walk
  • ‪Trattoria Da Giulio - ‬7 min walk
  • ‪Pizzeria Da Felice - ‬2 min walk
  • ‪Bastian Contrario - ‬9 min walk
  • ‪pizzeria itaco - ‬9 min walk

About this property

Lucca Relais

Guests of Lucca Relais enjoy free WiFi in public areas, express check-out, and a terrace. If you drive, self parking is EUR 20 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 80 per vehicle one-way. A multilingual staff is on hand to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include wedding services and a vending machine.
Guests can expect free WiFi and flat-screen TVs. Memory foam beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, coffee makers, and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Best Western Grand Hotel Guinigi
Lucca
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 567 reviews
$141 nightly
The price is $165
Jun 21 - Jun 22
Total with taxes and fees
Best Western Grand Hotel Guinigi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • Crib (surcharge)
  • In-room refrigerator

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property prior to arrival to arrange check-in.

Access methods

Lockbox, private entrance

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 10:00 AM
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Lucca Relais.
  • There are no elevators.

Property is also known as

B&B Relais
Lucca Relais
Lucca Relais House
Relais San Lorenzo Lucca
B B Lucca Relais
Lucca Relais Guesthouse
Lucca Relais Lucca
Lucca Relais Guesthouse
Lucca Relais Guesthouse Lucca

Frequently asked questions

Are free cancellation options available at Lucca Relais?

Lucca Relais offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Lucca Relais?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Lucca Relais on Jun 15, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Lucca Relais?

This guesthouse is situated in Lucca Historical Center within a 10-minute walk of Walls of Lucca, Porta San Donato, and Porta Sant'Anna. You'll also find Piazza Napoleone and Palazzo Pfanner less than a mile away.

Is there parking available at Lucca Relais?

Yes, uncovered parking is offered for EUR 20 per day with in/out privileges.

Is there a spa at Lucca Relais?

Spa services at the guesthouse include couples treatments and massages.

Does Lucca Relais feature a casino on the premises?

No, Lucca Relais doesn't have a casino.

Will I find an indoor pool at Lucca Relais?

No, there is no indoor pool at this guesthouse.

What do couples enjoy most about Lucca Relais?

Couples staying at this guesthouse will appreciate amenities like a down comforter and a rainfall showerhead as well as a couples treatment rooms.

Does Lucca Relais have a hot tub?

No, this guesthouse doesn't have a spa tub.

Does Lucca Relais have a restaurant with a breakfast menu?

No, Lucca Relais doesn't have a restaurant that serves breakfast.

Does Lucca Relais allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Lucca Relais for a fee of EUR 15 per pet, per night.

Does Lucca Relais have connecting rooms available?

Yes, this guesthouse has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Lucca Relais?

The closest major airport to Lucca Relais is Galileo Galilei Airport (PSA), which is 21.9 mi away (34 minutes by car).

Are there rooms with balconies at Lucca Relais?

Yes, some accommodations at Lucca Relais offer a furnished balcony.

Does Lucca Relais host weddings?

There are wedding services available at Lucca Relais if that's in your vacation plans.

Lucca Relais Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 38 out of 97 reviews
Rating 8 - Good. 39 out of 97 reviews
Rating 6 - Okay. 11 out of 97 reviews
Rating 4 - Poor. 6 out of 97 reviews
Rating 2 - Terrible. 3 out of 97 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cole

Liked: Cleanliness
Homey, comfy, welcoming, quiet.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice great beautiful cozy place and very close to downtown and transportation station. Management have great guest service !
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Paraskevi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with good location

Very clean and spacious rooms. Very friendly staff. Booked a table for us in the local restaurant which served amazing italian food! So thank you for a great experience!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Holly

Liked: Cleanliness, amenities
Convience to town center. Bed sags though
Stayed 1 night in Sep 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Simple room but clean
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place overall, good distance from the walled city of Lucca, responsive and attentive staff. Could not figure out how to operate the blinds, narrow toilet.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Atle

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Safe bike parking.
Stayed 7 nights in Sep 2024
Verified

6/10 Okay

Clarice

Liked: Staff & service
We rented two rooms at the hotel. It is close to the old city and on street parking is very close. One of the rooms air conditioning didn’t work so was a bit warm. The rooms are fine and had the things needed for a one night stay.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

HenriDirlksons

Liked: Cleanliness, staff & service
Good location but bathroom small and no nightlight
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Håkan

Liked: Cleanliness, staff & service
Helt okej boende till rimligt pris centralt i Lucca. Bara 200 m från en stor parkering där man står säkert och i stort sett gratis. Efter kommunikation på Whatsup så var det inget problem med in- eller utcheckning
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Mårten

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Enkelt, men mycket trevligt rum

Obefintlig information om incheckning. 30 minuter efter ankomst till låst boende, kom information på WhatsApp. Men efter strul med incheckning och tillgång, får vi ett enkelt men mycket trevligt rum med sköna säng. Bra läge, ca 5 minuters promenad till stadsport en.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle demeure, proche du centre ville. Parking privé (payant)
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Location was great

Great location for visiting Lucca old town. Parking can be a challenge here. Communication was clear allowing us access to the building and our rooms. The A/C was not working and it was very hot upon arrival. The weather cooled significantly over night and kept us from roasting but the non-working A/C is an issue. The room was clean and otherwise comfortable. The internet worked okay. We did not see or directly interact with any personnel on site.
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Florence

Liked: Cleanliness

Une escale courte et décevante

Ne correspond pas du tout aux photos qui donnent l'impression d'une vieille maison de famille bien entretenue et accueillante. En réalité une maison-hôtel au confort et à l'accueil minimum. Seuls avantages : près de l'entrée de la ville intra-muros et parking gratuit. Rapport qualité /prix trop élevé.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Pierluigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff super

Bella e tranquilla struttura a pochi minuti a piedi dal centro di Lucca, con facilità di parcheggio nel cortiletto interno. In particolare, da segnalare la grande gentilezza da parte dello staff, in particolare Vincenzo, che ha risolto perfettamente una nostra mancanza di comunicazione.
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Stuart

Liked: Cleanliness
Disliked: Staff & service, room comfort

No air conditioning and attitude problem

We booked this hotel a year in advance for the Lucca Summer Festival concerts. On arrival we were told the air conditioning had 'just' stopped working. We were lead up to the attic room. We asked if there were any other rooms with working air conditioning as it was mid 30s and even hotter in the roof. No other rooms 'in fact I could have rented your room for 200 euros, there's a concert on tonight', so I assume we should be grateful to be cooked in the attic at least we have a room? Charming! We were very lucky, there was a storm in the night so we felt the roof cool down, clay roof tiles one metre above your sleeping face give out quite a lot of heat. When we checked out the next day we asked if the air conditioning was going to be fixed, and the same chap pleaded ignorance, 'oh is it not working?'
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a delightful family run property located perfectly in Lucca. The rooms are charming and the general atmosphere lovely. We stayed there last year to attend the Lucca Summer Festival and the same again this year - actually on two separate occasions. There is no doubt we will do the same next year!!
Stayed 1 night in Jul 2019
Verified

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Près des remparts, réception agréable et conviviale, chambre fonctionnelle et tranquille.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tutto come nelle descrizioni, camera pulita, bagno pulito! unico neo... un faretto della luce rotto e in bagno delle piastrelle un po' rovinate. No aria condizionata in camera e no ascensore. Posto comodo, carino e pulito
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value close to old city wall

Great hotel very close to city walls. Very accommodating on check in, friendly staff and lovely rooms full of character
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Everything was great. Beautiful property, clean, and well organised. Good value for money.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Ottima posizione, camera da sistemare

Personale cortese e pronto ad aiutarti per ogni esigenza. Camera da rivedere; bel messaggio di ben venuto all'entrata, ma poi ad esempio é presente 1 solo bicchiere grande (in plastica usa e getta) con una bottiglia d'acqua e le cialde per il cappuccino. Il pavimento é il vero neo della stanza: rigonfiato da un lato, rende scomodo sia il riposo nel letto (letto sollevato da un lato) che ad esempio alzarsi durante la notte. Il bagno é piccolo, ma pulito. La porta scorrevole é poco silenziosa. Senza il discorso del pavimento, la valutazione sarebbe stata sicuramente migliore.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrale, parcheggio gratuito, pulito, camera sufficientemente ampia, capsule per il caffè, acqua. Tecnicamente ideale per che desidera trascorrere un breve week end nella splendida città di Lucca. Da consigliare.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

j a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful character property just off the main ro

Vincenzo was very helpful with check in and emailed us details on how to check in after hours. However we arrived just in time and got to meet him and he sorted us out with a car spot in the garden. Accommodation was great, toiletries provided, good shower and the coffee was lovely. Map given with directions to town and places to visit. Very near to city gate. Recommend walking the city walls at sunrise. Would definitely recommend.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Grethe

Liked: Cleanliness
Disliked: Staff & service, room comfort

Ikke noget at skrive hjem om

Ville ikke vælge dette hotel igen, dårlig seng og usympatisk betjening.
Stayed 1 night in Oct 2018

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