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Mercure Lourdes Imperial

4.0 star property

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Photo gallery for Mercure Lourdes Imperial

Standard Double Room, 1 Double Bed | View from property
A multi-story hotel with a prominent sign reading 'Mercure Hotel Imperial.'
Privilege, Room | Premium bedding, minibar, in-room safe, desk
2 restaurants; lunch and dinner served
2 restaurants; lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
3 Avenue du Paradis, Lourdes, Hautes-Pyrenees, 65100
  • Place, Basilica of Our Lady of the Rosary
    ‪6 min walk‬
  • Place, Sanctuary of Our Lady of Lourdes
    ‪8 min walk‬
  • Place, Massabielle Grotto
    ‪8 min walk‬
  • Airport, Pau (PUF-Pau - Pyrenees)
    ‪54 min drive‬

Room options

View all photos for Triple Room, 3 Twin Beds

A hotel room with two beds, a TV, a desk with a lamp, a framed picture on the wall, and a window with curtains.

Triple Room, 3 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Privilege, Room

Privilege, Room | Premium bedding, minibar, in-room safe, desk

Privilege, Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, Multiple Beds

  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Lourdes

Mercure Lourdes Imperial places you within a 10-minute stroll of popular attractions such as Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. This 88-room, 4-star hotel has conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Basilica of Our Lady of the Rosary - 6 min walk - 0.4 miles
  • House of Sainte Bernadette - 8 min walk - 0.4 miles
  • Sanctuary of Our Lady of Lourdes - 8 min walk - 0.5 miles
  • Massabielle Grotto - 8 min walk - 0.5 miles
  • Basilica of the Immaculate Conception - 8 min walk - 0.5 miles

Getting around

  • Lourdes Station - 15 min walk
  • Pau (PUF-Pau - Pyrenees) - 56 min drive

Restaurants

  • ‪Hotel Gallia et LondreS - ‬2 min walk
  • ‪Le Roi Albert - ‬1 min walk
  • ‪Cafe Les Brancardiers - ‬2 min walk
  • ‪Amalfi Coast Pizzeria - ‬2 min walk
  • ‪Café Royal - ‬4 min walk

About this property

Mercure Lourdes Imperial

Guests of Mercure Lourdes Imperial enjoy access to free WiFi in public areas, conference space, and coffee in a common area. Self parking is available for EUR 15.00 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a computer station, free newspapers, and a terrace.
Guests can expect free WiFi and 37-inch flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, espresso makers, and safes are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: EUR 15 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Le Perchoir

Things to do

  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1950
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 15 and February 1.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately EUR 15.00 per person
  • Self parking fee: EUR 15.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Lourdes Mercure
Lourdes Mercure Imperial
Mercure Imperial
Mercure Imperial Hotel
Mercure Imperial Hotel Lourdes
Mercure Imperial Lourdes
Mercure Lourdes
Mercure Lourdes Imperial
Accor Lourdes Imperial
Mercure Lourdes Imperial Hotel Lourdes
Mercure Lourdes Imperial Hotel
Mercure Lourdes Imperial Hotel
Mercure Lourdes Imperial Lourdes
Mercure Lourdes Imperial Hotel Lourdes

Frequently asked questions

Is free cancellation available at Mercure Lourdes Imperial?

Mercure Lourdes Imperial offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Lourdes Imperial?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Mercure Lourdes Imperial on Jun 28, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Mercure Lourdes Imperial?

This hotel in Lourdes is within a 10-minute walk of Basilica of the Immaculate Conception, Basilica of Our Lady of the Rosary, and Sanctuary of Our Lady of Lourdes. You'll also find Massabielle Grotto and Porte St-Joseph less than a mile away.

Is there parking available at Mercure Lourdes Imperial?

Yes, parking is offered for EUR 15 per day. Wheelchair-accessible parking is also available for guests.

Does Mercure Lourdes Imperial include a casino at the property?

No, Mercure Lourdes Imperial doesn't have a casino.

Is there an indoor pool at Mercure Lourdes Imperial?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mercure Lourdes Imperial?

Amenities that appeal to couples at this riverfront hotel include premium bedding, a minibar, and an espresso maker.

Does Mercure Lourdes Imperial have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Lourdes Imperial have a restaurant that serves breakfast?

Yes, Mercure Lourdes Imperial has 2 restaurants, and serves breakfast (local cuisine) each morning for a surcharge.

Does Mercure Lourdes Imperial allow pets to stay free of charge?

Yes, cats and dogs stay free at Mercure Lourdes Imperial and the property also provides food and water bowls.

Does Mercure Lourdes Imperial have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Mercure Lourdes Imperial?

The closest major airport to Mercure Lourdes Imperial is Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.), which is 10.4 mi away (22 minutes by car). Another top airport is Pau (PUF-Pau - Pyrenees), which is around 26.9 mi away.

Are there rooms with balconies at Mercure Lourdes Imperial?

Yes, some guestrooms at Mercure Lourdes Imperial offer a balcony.

Mercure Lourdes Imperial Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 81 out of 230 reviews
Rating 8 - Good. 84 out of 230 reviews
Rating 6 - Okay. 37 out of 230 reviews
Rating 4 - Poor. 18 out of 230 reviews
Rating 2 - Terrible. 10 out of 230 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to all attractions, convenient restaurant on site
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

John Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel- it is very well located and provided great food during the low season when almost every restaurant in town is closed. The staff were great- thanks!!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Nancy Martino

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean. The staff was courteous and helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shops, dining, and access to Lourdes sanctuary.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Great location and clean rooms. Good breakfast
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be a little better. Good location. Great staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Julio

Liked: Staff & service, amenities, property conditions & facilities
Accidental location for those that want to visit this town
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Staff was very friendly, especially the waitress! Enjoyed our stay . Will go again and again.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Luan

Nice hotel nice staffs closed to the church. Easy to access
Stayed 1 night in May 2025
Verified

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff wonderful. Room clean comfy. Buffet is garbage. Location excellent.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
I felt at home and the staff very courteous and helpful. I have nothing bad to say regarding this hotel. Excellent service
Stayed 5 nights in Oct 2023
Verified

6/10 Okay

Nadarajasundaram

Outdated property

A bit outdated property. Locatio was good
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Like - Front Desk staff, Sebastian greeted and showed welcoming hospitality although the checkin was passed midnight.
Stayed 2 nights in Jun 2023
Verified

4/10 Poor

Joaquin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Obsolete Hotel. City Center.

Hotel Obsolete with Gotelé in the rooms as the last reform was on tbe 70 and this was as a Suit, ....The hotels level in Lourdes normaly is horrible. Room Small. Breakfast nice standard Its as a 2 starts in other EU country.. Very expensive for the status. Try to use a modern one ....with less stars
Stayed 1 night in May 2025
Verified

4/10 Poor

Gustavo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel facilities are in disrepair. It is old but not well maintained.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

HYO GEUN

Liked: Cleanliness, staff & service, amenities
It was very difficult to find the hotel with Google map since there is one way and Google map do not showed one way and I drive there three times to find the gate of Hotel. Finally I called to hotel and found the parking spot near from the Hotel. It was 2 minute walk and move my luggauge for check in. Need to call them before arriving the Hotel.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Stéphane

Disliked: Staff & service, amenities
La place de parking à 20€, le restaurant fermé à 21h. J’ai du me faire livrer une pizza par Uber Eats. Hotel 4* pour lequel le budget est mis dans la décoration
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Ana Carolina

Liked: Cleanliness, staff & service
Disliked: Amenities
Quarto não gostei. Chuveiro não funcionou
Stayed 1 night in Feb 2026
Verified

8/10 Good

Michel

Liked: Cleanliness, staff & service
Chambre propre mais peut être un peu juste au niveau de l'espace
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Lucas

Liked: Cleanliness, staff & service
Café da manhã com muita gente, poucos funcionários para atender, demoravam para repor.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Marine

Liked: Cleanliness, staff & service, amenities
L’accueil est correct. Le personnel est chaleureux. La chambre est correcte. L’hôtel est situé à 5 mn de la grotte de Lourdes. Le menu du restaurant est très bon. Le personnel est attentionné. Nous avons beaucoup apprécié diner au perchoir
Stayed 1 night in Feb 2026
Verified

8/10 Good

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre était conforme à nos attentes, avec une belle vue sur le Gave de Pau. Accueil très agréable et professionnel, parking à l'arrière de l'hôtel très appréciable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Henri- claude

Liked: Cleanliness, staff & service, amenities
Personnel très bien
Stayed 4 nights in Nov 2025

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