Waldorf Astoria Beverly Hills

Amazing property and service. I would stay here again and again. The entire staff is friendly and extremely helpful. The location is perfectly place in the heart of Beverly Hills, with panoramic views.

The staffs in the restaurant need have more extensive training.. some of them walked by and never pay attentions to the guests requests... overall, the breakfast /brunch/buffet were very disappointing.

From check in to check out we had a wonderful stay. Service in the US generally surpasses what we get to experience in Europe but the service here was beyond impeccable nothing was too much trouble including organising a very special birthday surprise for the love of my life! A few negatives: At breakfast one morning the maitre'd offered champagne to another guest who was celebrating their birthday not something we were offered. Maybe that depends on the room one books but I would hope not and that was simply a missight, not the end of the world. California has legalised marijuana and the smell from the room next door to us was intoxicatingly awful something for management to bear in mind for guests coming from countries where pot is not legal and for guests who don't want to be around it - maybe marijuana free floors would be good even for smoking pot on balconies! A bit disappointing at the pool where guests who book cabanas were also allowed to reserve beds by the pool for non guests visiting for the day leaving hotel guests to find a corner somewhere that is if anything is available which is wasn't on one afternoon of our stay - beds free but reserved so we couldn't lie anywhere pretty shocking and hopefully won't happen again on our next visit. Wouldn't stop us staying again just a few points for the hotel to observe.

We decided to get away for the weekend and choose the Waldorf Astoria hotel in Beverly Hills. This property is a newly build one and it is in impeccable condition. Everything from the entrance to reception was so amazing. We checked in and were given an upgrade to a Junior Suite by Emily the Director of Rooms. We are Diamond members and it seems here you are given proper recognition. To the hotel management, Please extend a job well done. We were escorted to our room by our front desk agent Kimberlin who was a very helpful and courteous young lady. She explained to us all the functions of the room with its IPad and Alexa systems. Everything was automated by just asking Alexa or doing it yourself on the IPad. Quite impressive. We loved the room with its partial wrap around terrace in which we had a view of Santa Monica blvd. The windows are well made as you couldn't hear any traffic on the street below. We also took advantage of the house car a 2019 Rolls Royce white Phantom. How stylish is was to feel like a celebrity being shuttled to the mall. Our driver Kaitylin was a very courteous and helpful driver. He needs to be given some recognition for his professionalism and engaging character. We also enjoyed our breakfast in the morning. The food was outstanding, I would recommend the Eggs Benedict with the Snake River farms smoked ham. Simply the best. We had an opportunity to meet David the Food and Bev manager and he was a very courteous and helpful manager who shows his commitment to his guests. He needs to be given some recognition for him assisting us on a minor issue. Unfortunately, the roof top bar and lounge was closed due to the rain. However, on Sunday we did have a chance to go to the Jacuzzi and pool as the weather was cooperating. The pool attendant (sorry don't remember his name) was very diligent in assisting us with anything we needed. He did a great job. We also ate in the bar in the evening and enjoyed service received from James. We used the house car again and our driver I believe was Phil ?? (he was Filipino) he was very courteous and attentive to us. Overall we loved this property and can't wait to come back again. It is employees and managers who make this property what it is a 5 star property. Again, please extend kudos to the staff mentioned here.

Stayed here on a layover on our way to Japan. Mentioned our final destination at the check-in and we were pleasantly surprised with some wonderfully themed treats. Location, cleanliness and amenities are unsurpassed.

This is our go to hotel in Beverly Hills. Nothing else compares. Breakfast at Jean Georges is a real treat, and at day's end you should have drinks on the roof top with all the stars--terrestrial and celestial!

Best service from front desk staff with a person assistance who text me to see if we needed anything. We were escorted to our room with a tour and run down on how things operate. Alexia (amazon) would listen to your request and she would do things like open the curtains or turn on or off the lights... the kids loved it. I can't wait to stay there again

Loved our overnight stay at the Waldorf Astoria Beverly Hills last week where we were warmly greeted at reception and provided with a personal tour by the check in agent Bria. Our room was beautiful with lovely views of the city. My favorite part of the hotel was the roof top salt water pool - truly amazing! Joyce at the Concierge desk was particularly helpful.

Amex Free Stay Reward. We earned a $15k Amex award and having stayed both in Asia, Hawaii and USA decided to try out a Waldorf Astoria as a Diamond member. This property did not disappoint! We chose Oscar's weekend 2019. It was crazy busy ... even the Beverly Hilton next door had Oscar parties! The reward was contingent on finding a "Standard room available" This normally costs 95,000 HH points and was not available online. However since you need to call HH to book it I asked for a long shot and there was 1 last room. We were assigned room 310 on the Plaza level. Floors 3-6 are considered Superior($877) room category and floors 7-12 $975 are Deluxe. The room was fantastic with Amazon Alexa controlled shades, lighting, music and you can order food and speak with concierge for anything.There's a drawer next to the bed which contains usb/electric outlet (even European converter) for your iphone etc. The desk also includes android/ios connector/power charger to the Smart TV. The TV allows integration with wifi bluetooth to playback via several app's ie; You Tube , Hulu and a couple others so you don't have to rent the $13 movies if you don't want to. Every room has a terrace with comfy chairs and a table with a view of Beverly Hills. There's a fully stocked minibar with topshelf liquor with complimentary Nespresso coffee and bottled water. The rooftop has fantastic 360 views plus heated swimming/lap pool and jacuzzi. There's an onsite salon and spa with fully equiped gym with a view of Santa Monica Blvd. Starbucks is across the street as well as a well manicured walking path along the neighborhood. You can just text concierge for anything as well as to call up your car from valet ($55/day). Check if Uber is cheaper depending upon how long you stay or how far you are coming from. A complimentary towncar is available for your use. We reserved their white SUV for dinner to Fogo de Chao. The location was about 3 blocks from Rodeo drive and 15-20 minutes from $$$$ Miracle Mile restaurants. Sunday at 10am there's a free Yoga class on the rooftop. Diamond members get $25 per person/day to use on any dining option. Weekday's there's a $38 pp prix fee lunch. Happy Hour is 4-7pm daily. Continental breakfast is $25 pp at JG restaurant or $31pp in your room. (6 fresh pastries, OJ & choice of coffee/tea/cappucino) We tried the $36 gluten free pancakes with fresh fruit. There's no Executive Lounge or floor at this property.