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Shelter Hotel Los Angeles

3.0 out of 5.0

Recent guest reviews

Each day I left my room available for housekeeping to come in and do their thing. Each day they would forget something. The first day I used the coffee that was in my room and it was never replaced. They also only replaced one of my towels. On day two I was out of washcloths, they were not replaced during housekeeping service and again the coffee was still left empty. On my third day I was down to half a roll of toilet paper and no shampoo. They need to step up their housekeeping game significantly.

Good condition. The room is clean and well maintained. The only bad thing is the deposit but ofcourse if you leave it the same way you got it, they'll return it.

The Gentleman who checked us in was warm and welcoming.

The room was clean, the check in was seamless, and they were able to hold my luggage on the day of check out so I didn’t have to cart it around on my last day in LA. Every morning at around 7, there was a tray of baked goods (muffins, doughnuts, cupcakes) from a local bakery. It’s convenient Uber ride away from the convention center. I paid no more than $20 to Uber anywhere in LA, which is pretty impressive given how spread out LA is.

I agonized for weeks on picking a hotel for a weekend getaway and stumbled upon Shelter Hotel because of the reviews. Of course, there were negative and positive reviews, but I would share my experience was positive. Good Location close to metro and other public transport, clean hotel, my room was pleasantly a nice size, and the staff was very friendly.

As a young, female traveler heading to LA on business, it was important that I stayed somewhere that was comfortable, convenient, and affordable—the Shelter Hotel was all of that. Rooms were spacious, clean, and modern, the Wi-Fi was efficient, and the hotel was very local to everything particularly L.A. Live. I felt very safe in this area even when I'd arrive late at night. I can honestly say the only issue I had was that my television was missing certain channels, but I was hardly there so it didn't really bother me. Great bargain for your buck; I will be back!

The location is good in K town. The room is big and clean. Very nice hotel!

Hotel was just a 15 drive to LA convention center without having to play higher prices of downtown!

Rooms, were neat, clean and comfortable. Walls are a bit this and occasionally you can hear others but all in all an excellent value in a good location.

the hotel design is adorable, the staff was great. will definitely come again.

The hotel was a very nice place to stay. My wife and I enjoyed the staff and cleanliness plus the comfort of our room. We booked the room online which was a great price. We really liked how so many places are within walking distance to have dinner within the area. The decor was a plus and everything in our room worked with no problems. The bed was comfortable and the Direct TV was really pleasing. Even though the weather was raining and a little cold outside we were not able to take full advantage of the pool area, but we did notice they had an indoor lounge to hang out in with a ping pong table to play which was really awesome.

Always stay there, good and safe parking, unfortunately they charge.

meh. its an old apt building they slapped some paint on. Staff was great but place was a bust. THIN WALLS!

It's in Koreatown, so there's good food everywhere and in walking distance. Bed was comfortable and the bathroom was nice. Big screen TV. I didn't see if they had a gym. Would stay again. Close to Convention Center without having to get on highway, which is a win for me when in LA.

Cool hotel but needs some upgrades. Travel to LA downtown for business, I stay here because of the convenience. But management changed, not sure for good or bad, they are charging for parking now and no upgrades made to facilities to make that worth it.

They don't have bending machine.. That's the only one thing ma m

On June 5th I called your property at about 10 PM and spoke to a front desk agent, explaining that we would like to request a late check out. She explained that complimentary check out could be extended until 12 or 1 PM. I inquired about if it would be possible to pay a little extra to have it extended until 2 PM explaining that my client, was performing in LA that night. She said it was not possible unless I paid for an extra night and that I should call back in the morning and ask for the late check out and then if there was availability they would be able to extend it from from charge until 12:30 or 1 PM AT NO CHARGE based on their discretion. I called back in the morning around 9 AM and spoke to Jessica who told me that the guests could have complimentary late check out and just to make sure that they came down before 1 PM as they would need to clean the room. I asked her if there would be a charge and she told me that it was complimentary and that they would only charge if they guests stayed past 1 PM. At 12:40 PM, my clients called me from the lobby as there was now a new desk agent named Roland demanding that they pay $100 IN CASH. I spoke to Roland and explained to him my previous conversations with the previous two front desk agents and he told me he didn't care and that Jessica was the one who told him to make sure he charged them $50 PER HOUR. I have never ever in my LIFE as a frequent traveller had this happen to me. Roland was screaming at us.

The room, TV, and bed are big. There is a coffe machine in the room and if you ask they will give you iron and iron board. There is no refregerator though. You should pay $10 per night for the parking. The sheets smells like concentrated bleach. The view is not cool at all.The reason that i didnt give high rank is the reception staff. They are not welcomming at all. Though house keepers are really helpful and kind.

This was a stay-cation visiting all the way from Orange County. We attended a Dodger game via Uber no problem. When we returned we had dinner and bar hopped the area. We had a wonderful after 10 pm half off happy hour at the Backhouse. Great food , perfect service cool friendly crowd. We pretty much stayed between 6th and Wilshire and stumbled into EMC, The Brass Monkey, Escala, HMS, The Normandy and the Line Hotel. Very safe and clean as we walked all over late at night. The room was pretty much what I expected but much larger than other boutique hotels we have stayed at. I would go there again fer sure.

While they charge $10 for parking, they do not have enough for their guests. So, in a small garage, they have late guests block in those that arrive first. So, don't plan to leave early in the morning because another guest has your car hostage. The staff is made of typical teens. Neither here nor there. Lax in all. Not friendly, but not rude. Don't smile, but don't frown...just there. The decor is nice. Modern style. Comfortable bed. No amenities such as an iron in the room, etc. I would research the area before booking this hotel.

457 S Mariposa Ave Los Angeles CA

Hotel highlights

  • Close to Wiltern Theatre
  • Free WiFi and wired Internet in rooms and public areas
  • Outdoor pool
  • 24-hour business center

Located in Koreatown within a mile (2 km) of Wiltern Theatre, Shelter Hotel Los Angeles is within 2 miles (3 km) of other popular sights such as Melrose Avenue. This 3-star hotel has 48 guestrooms and offers an outdoor pool, free in-room WiFi, and a 24-hour business center.


Rooms

Guests can enjoy a flat-screen TV and stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a refrigerator, a coffee maker, and free local calls.


Property features

At Shelter Hotel Los Angeles, guests have access to an outdoor pool, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 25.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables.

Room options

Guest reviews for Shelter Hotel Los Angeles

Everyone (22) Business (40) Couples (47) Family (14) Other (21) Friends (13)
2
Everyone

Each day I left my room available for housekeeping to come in and do their thing. Each day they would forget something. The first day I used the coffee that was in my room and it was never replaced. They also only replaced one of my towels. On day two I was out of washcloths, they were not replaced during housekeeping service and again the coffee was still left empty. On my third day I was down to half a roll of toilet paper and no shampoo. They need to step up their housekeeping game significantly.

By , from Arizona on Nov 14, 2018

Review comment responded on Nov 26, 2018

Dear Ken, I do apologize for any inconvenience you had during your stay. I have talked to the housekeeping staff and addressed the feedback.

5

very nice and clean hotel.

Everyone

Good condition. The room is clean and well maintained. The only bad thing is the deposit but ofcourse if you leave it the same way you got it, they'll return it.

By , from texas on Aug 1, 2018

5

close to the college and in a nice neighborhood.

Everyone

The Gentleman who checked us in was warm and welcoming.

By on May 16, 2018

5
Everyone

The room was clean, the check in was seamless, and they were able to hold my luggage on the day of check out so I didn’t have to cart it around on my last day in LA. Every morning at around 7, there was a tray of baked goods (muffins, doughnuts, cupcakes) from a local bakery. It’s convenient Uber ride away from the convention center. I paid no more than $20 to Uber anywhere in LA, which is pretty impressive given how spread out LA is.

By , from Baltimore, MD on Nov 18, 2017

Review comment responded on Nov 20, 2017

Dear guest, Thank you for the very nice review and the 5-star-rating! We are happy to read that our housekeeping staff and front desk team are doing a good job! We are glad you were able to enjoy our delicious baked goods! They are a real treat AND are homemade! Thank you for staying with us and we hope to welcome you again in the near future.

4

shelter for the weekend

Everyone

I agonized for weeks on picking a hotel for a weekend getaway and stumbled upon Shelter Hotel because of the reviews. Of course, there were negative and positive reviews, but I would share my experience was positive. Good Location close to metro and other public transport, clean hotel, my room was pleasantly a nice size, and the staff was very friendly.

By , from Ann Arbor, MI on Jul 27, 2017

Review comment responded on Jul 30, 2017

Thank you!

5

big bang for your buck

Everyone

As a young, female traveler heading to LA on business, it was important that I stayed somewhere that was comfortable, convenient, and affordable—the Shelter Hotel was all of that. Rooms were spacious, clean, and modern, the Wi-Fi was efficient, and the hotel was very local to everything particularly L.A. Live. I felt very safe in this area even when I'd arrive late at night. I can honestly say the only issue I had was that my television was missing certain channels, but I was hardly there so it didn't really bother me. Great bargain for your buck; I will be back!

By on Jun 27, 2017

Review comment responded on Jul 12, 2017

Thank you for the review and thanks for staying at Shelter Hotels.

5
Everyone

The location is good in K town. The room is big and clean. Very nice hotel!

By on May 19, 2017

Review comment responded on Jun 28, 2017

Wow! Thanks for the 5

4

hotel center on koreatown

Everyone

Hotel was just a 15 drive to LA convention center without having to play higher prices of downtown!

By on Mar 12, 2017

Review comment responded on Mar 16, 2017

Thank you for the 4-star rating! And thank you for staying with us! Hope to see you again soon.

5

great deal, comfortable rooms....

Everyone

Rooms, were neat, clean and comfortable. Walls are a bit this and occasionally you can hear others but all in all an excellent value in a good location.

By , from Palm Springs on Jan 13, 2017

Review comment responded on Jan 15, 2017

Thank you for your 5-star-rating! We try to our best to make improvements to our hotel and rooms all the time so your feedback is very valuable to us. We hope to welcome again soon!

5

lovely set up

Everyone

the hotel design is adorable, the staff was great. will definitely come again.

By , from HB CA on Jan 9, 2017

Review comment responded on Jan 13, 2017

Thank you for your positive review. We try our best to provide our guests with a nice stay. We are glad that you will be coming back. See you soon!