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 Los Angeles •1 Room
 Los Angeles • 1 Room
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Quality Inn & Suites Thousand Oaks - US101

2.5 out of 5.0
Overview Reviews Amenities & Policies
12 Conejo Blvd, Thousand Oaks, CA
1-844-663-2269
3.8
out of 5
Average Guest Review
See all 33 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

Very fast check in process, easy parking, good price for one night king bed, very clean, free breakfast and gym passes

You get what you pay for. A decent hotel for the price. If you want a nicer hotel you will pay for it. Seemed safe enough, fairly clean mid level hotel.

Location and property was great. Staff was really friendly. It was a comfortable stay.

Close to where we needed to go.

The price was in my budget snd cleanliness friendly helpful staff. Breakfast and amenities definitely coming back or looking for other hotels in other areas I need yo dtay in

Really bad breakfast. Walls/ceiling too thin, first heard the upstairs people walking around at 5:00 am, then the maids came and cleaned around 6:00 a.m. Bad night's sleep.

The hotel is clean and well maintained, also looks nice. The location is good that it is close to high way and shopping mall.

Weirdest experience of my life. I paid for the room with a credit card that I never use. I left that card at home. I get to the hotel, and they ask to see that card. I said I don't carry it with me but it doesn't matter because it's already paid for. He says I need the card to verify and they will credit the money back and charge a different card if I don't have it. I didn't have a different card with the $122.00 available on it. But I had my debit visa bank card. They said they only accept credit cards. This lady standing next to me says she has cash and that is the only way to pay. He says we don't accept cash only credit cards!! Stupidest most unfriendly policy I've ever heard of in my life. A total nightmare, 12:00 at night with a child, and no place to sleep. Gave the kid anxiety and everything. Luckily I was able to go on Expedia and get a room with another place. I say Expedia, because when I called Orbitz customer service about this experience, it was a nightmare. First she told me that my money was non refundable even though I didn't get to stay there. Then she told me that it was only a hold on the credit card and that I wasn't charged yet. Both times she was wrong. I had already paid back the credit card. I saw the charge on my statement and paid it before I even went to California. I didn't want to deal with orbitz again, so I called the hotel back this morning. He credited the money back to my card.

Good staying and will come back soon. Will enjoy everything there again.

It met our need for a place to crash after a wedding.

The hotel was in need of remodeling. The rooms were small (we had two), the fixtures needed updating (e.g., no USB ports in the lamp bases or anywhere in the room), there was a hole at the base of the wall in the bathroom, and the foot of the bed caved in slightly, when I sat on it.

Booked two rooms, at the same price. One had a fridge and microwave while the other did not. Both rooms were comfortable with basic necessities. A close uber drive to Agoura Hills for dinner drinks and a night out. Would stay here again for the price we paid.

My boyfriend and I recently stayed here while visiting California for a wedding. We got in really late, and check-in was no problem. We stayed on a first floor room by the pool, and it had a slightly funky smell to it, like humidity, but it wasn't bad enough to ask for us to change rooms. We slept comfortably at night, although it did get a little humid when we turned off the air conditioner (it was cold so we didn't want to leave it running all night!). On Saturday night, we noticed housekeeping had taken our shower curtain, which was odd, but they replaced it quickly. On Sunday morning, right before checkout, we found a tick in the bed, but we figured ticks can be anywhere. Some redeeming qualities were the comfy king size bed and the continental breakfast.

Great place.. location is excellent.. next to plenty of places to eat . Clean and friendly

Conejo Blvd Thousand Oaks CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Outdoor pool
  • Laundry facilities

Located within a mile (2 km) of The Oaks, Quality Inn & Suites Thousand Oaks - US101 is within 2 miles (3 km) of Conejo Valley Botanic Garden. This 74-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Rooms

TVs come with satellite channels, and free WiFi keeps guests connected. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

Quality Inn & Suites Thousand Oaks - US101 offers an outdoor pool, free WiFi in public areas, and a spa tub. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include coffee/tea in a common area, a meeting room, and free newspapers.

Room options

Guest reviews for Quality Inn & Suites Thousand Oaks - US101

Everyone (16) Couples (5) Business (4) Family (8)
3
Everyone

By on Sep 3, 2022

5
Partner Couples

Very fast check in process, easy parking, good price for one night king bed, very clean, free breakfast and gym passes

By on Nov 8, 2021

Review comment responded on Nov 10, 2021

Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We are glad that you found our property clean, and it's nice to read that you had quick check-in and seamless parking experiences. We are also pleased to know that our price suited you, and we hope you enjoyed our complimentary breakfast offering and gym passes. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best Regards, Quality Inn Thousand Oaks Customer Care Team

4
Business Business

You get what you pay for. A decent hotel for the price. If you want a nicer hotel you will pay for it. Seemed safe enough, fairly clean mid level hotel.

By on Nov 8, 2021

Review comment responded on Nov 10, 2021

Dear guest, Thank you for the positive rating. We appreciate you sharing your perspective of our hotel, and it's nice to read that you found our property clean and safe. While it sounds like your overall experience was satisfactory, we really would have wanted you to love your time with us. Please do let us know if there is anything that we can do to make the next experience even more enjoyable for you. We look forward to having you back soon for another pleasant stay during your next trip to the area. Best Regards, Quality Inn Thousand Oaks Customer Care Team

4
Everyone

By on Oct 30, 2021

4
Partner Couples Friends

Location and property was great. Staff was really friendly. It was a comfortable stay.

By on Aug 24, 2021

Review comment responded on Sep 13, 2021

Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We are glad that you liked our accommodation and the location and found our staff friendly, and it's nice to read that you had a comfortable stay with us. We also hope everything was in order and you had easy access to your essentials. Please do let us know if there is anything that we can do to make the next experience even more enjoyable for you. We look forward to having you back soon for another pleasant stay during your next trip to the area. Best Regards, Quality Inn Thousand Oaks Customer Care Team

4
Partner Couples

Close to where we needed to go.

By on Aug 15, 2021

Review comment responded on Aug 17, 2021

Dear guest, Thank you for choosing to stay at Quality Inn Thousand Oaks and rating your experience as positive. We are glad that our location suited you, and we hope your stay was comfortable and you had easy access to everything you needed. Please do let us know if there is anything that we can do to make the next experience even more enjoyable for you. We look forward to having you back soon for another pleasant stay during your next trip to the area. Best Regards, Quality Inn Thousand Oaks Customer Care Team

4
Everyone

By on Jul 31, 2021

4
Everyone

By on Feb 28, 2020

Review comment responded on Mar 2, 2020

Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We appreciate it. We hope your stay was comfortable and you had easy access to everything you needed. Please do let us know if there is anything that we can do to make the next experience even more enjoyable for you. We look forward to having you back soon for another pleasant stay during your next trip to the area. Best Regards, Quality Inn Thousand Oaks Customer Care Team

5
Family Family

The price was in my budget snd cleanliness friendly helpful staff. Breakfast and amenities definitely coming back or looking for other hotels in other areas I need yo dtay in

By on Feb 19, 2020

Review comment responded on Feb 20, 2020

Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We really appreciate it. We are glad that our price suited you and it's nice to read that you found our accommodation clean and staff friendly and helpful. We are also pleased to hear that our breakfast and amenities were to your liking. It was a pleasure to host you, and we look forward to having you back soon. Best Regards, Quality Inn Thousand Oaks Customer Care Team

2
Friends Family

Really bad breakfast. Walls/ceiling too thin, first heard the upstairs people walking around at 5:00 am, then the maids came and cleaned around 6:00 a.m. Bad night's sleep.

By on Feb 2, 2020

Review comment responded on Feb 4, 2020

Dear guest, We are very disappointed to read your review of our property. It certainly does not sound as if you had the experience that we strive to provide for our guests, and we apologize for the noise and other issues that marred your stay with us. We have noted your comment about breakfast, and we will take your feedback into consideration when we review our breakfast menu again in the future. We are also sorry to hear that your sleep was disrupted by our cleaning staff walking in early. We will surely instruct our team about this and see to it that our staff members are more conscious of this going forward. It is disappointing if a guest leaves with less than first-rate experience - this is very unlike us. We sincerely hope that you will give us a chance to redeem ourselves with you and delight you with the top-notch stay that the vast majority of our guests usually have with us. Best Regards, Quality Inn Thousand Oaks Customer Care Team

Quality Inn & Suites Thousand Oaks - US101

12 Conejo Blvd, Thousand Oaks, CA 91360
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