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Recent guest reviews

Very clean!

I enjoyed staying at the property. However, it was 105 that day. I thought it was ridiculous that the water provided in the room was $3.50 a bottle for “regular” customers.

Great location

It was lovely overall. Parking was a bit inconvenient. There was no valet service!

Great view

Spent five night, and the room was never cleaned once. Soap and shampoo were never refilled (even after requesting a refill).

Loved the location. Nice Hotel overall. Staff very friendly. The Hotel needs some updating. The gym needed servicing, no equipment wipes available. I was told room would be serviced every four days. Had to ask for towels second day which was okay. Then cleaned the third day. Didn’t mind the eco friendliness of not having the room serviced every night.

Beautiful hotel! Friendly and helpful staff!

I’m happy to get the chance to travel a little bit but this hotel room was in bad condition. All the furniture was damaged, the AC was loud, there where black flakes in the ice and the bathroom door doesn’t latch.

The king bed room was very spacious, modern, clean and beautiful. Simple elegance. The bathroom and shower were great.

Great stay. Clean, friendly staff. Wish the hot tub was available but COVID stopped us from enjoying this time around.

The hotel was nice, conveniently located near a Target, which was awesome. Unfortunately we had one issue, the air conditioner in our room was broken. We checked in close to 8 p.m. the first night and noticed the room was very warm as soon as we walked in. We thought maybe the heater was left on before we arrived. We turned on the AC, and eventually opened the sliding glass door, thinking the unit wasn't cooling as fast as we expected. Day 2, we get back to the room and it felt like a sauna. We called thw front desk, they immediately sent someone up to check it. He worked on it for a while, and said he needed to check the unit on the roof and would call us when he was done. After about 2 hours I called the front desk and was told the unit needed additional repairs that would not be done that day. We were given the option to switch to another room, but by now it was close to 9 p.m. and packing up to switch rooms with 2 kids, was a big inconvenience. We opted to stay in the room, and had to sleep with the door open to keep the room semi-comfortable. Anyone who entered that room for housekeeping or any other reason, would have noticed the AC was not working. Ideally, the rooms should be inspected to ensure these issues don't come up, like in our situation...after we've checked in and settled into the room. We enjoyed every other aspect of the hotel, and amenities.

Nice over all but need TSLA charger, the 120v charger for full need 24 hours

No food. No coffee. Fire alarms going off in the middle of the night like 13 times. No one's answering phones to tell you what's going on. Someone drilling and hammering in the mechanical room next to mine all night.

My hotel room was right next to this bar that played loud music til 2am. Very upset about not getting any sleep.

Town Center Drive Valencia CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Hyatt Regency Valencia places you within 2 miles (3 km) of Valencia Country Club and Henry Mayo Newhall Memorial Hospital. This 244-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi. Located centrally in Valencia, it's connected to the convention center and also close to Six Flags Magic Mountain and Six Flags Hurricane Harbor.


Dining

This hotel serves as home to a bistro, which has pool views, along with a lobby lounge. Savor a meal from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6 AM to 11:30 AM.


Rooms

Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries. IPod docks, refrigerators, and coffee makers are also standard.


Property features

Guests of Hyatt Regency Valencia have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 15.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this golf hotel include a spa tub, conference space, and a business center.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 3

Room, 2 Queen Beds, View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Guest reviews for Hyatt Regency Valencia

Everyone (13) Couples (6) Family (16)
5
Family

Very clean!

By on Aug 27, 2022

Review comment responded on Aug 31, 2022

Our housekeeping team will be thrilled to read this!! Thank you for staying with us! We hope you come back and visit again soon!

4
Everyone

I enjoyed staying at the property. However, it was 105 that day. I thought it was ridiculous that the water provided in the room was $3.50 a bottle for “regular” customers.

By on Jul 6, 2022

Review comment responded on Jul 8, 2022

Thank you for the feedback. Please come back and visit again soon!

5
Partner Couples

Great location

By on Jun 20, 2022

Review comment responded on Jun 24, 2022

Thank you for the review. We hope you come back soon!

4
Family with small children

It was lovely overall. Parking was a bit inconvenient. There was no valet service!

By on Nov 27, 2021

Review comment responded on Dec 2, 2021

Thank you for the feedback and review. Until the pandemic is fully over, we are playing it safe and not offering valet for you safety as well as our bell staff. Please come back and visit again soon!

5
Everyone

By on Nov 23, 2021

5
Partner Couples

Great view

By on Oct 3, 2021

Review comment responded on Oct 4, 2021

Thanks for staying with us. We appreciate your feedback!

2
Everyone

Spent five night, and the room was never cleaned once. Soap and shampoo were never refilled (even after requesting a refill).

By on Sep 30, 2021

Review comment responded on Oct 2, 2021

Our system indicates you stayed 3 nights total. If that is not correct let us know! We clean rooms every fourth day of a stay. Refreshed amenities are available upon request. Sorry if we missed your request.

5
Everyone

By on Aug 6, 2021

4
Family

Loved the location. Nice Hotel overall. Staff very friendly. The Hotel needs some updating. The gym needed servicing, no equipment wipes available. I was told room would be serviced every four days. Had to ask for towels second day which was okay. Then cleaned the third day. Didn’t mind the eco friendliness of not having the room serviced every night.

By on Jul 21, 2021

Review comment responded on Jul 26, 2021

Thank you for the very valuable feedback!

4
Everyone

By on Jun 6, 2021

Review comment responded on Jun 19, 2021

THANK YOU!! Our team will really appreciate this review!! Let us know if we missed something.

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