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Hyatt Regency Valencia

3.5 out of 5.0

Recent guest reviews

Bury it was it was beautiful the hotel was beautiful the room was great the food was good the customer service there was excellent good except for the guys except for the one where with the long hair and a sneeze all of the table there or put it in there

It was a wonderful, beautiful stay with a great, friendly staff. I really like the fresh water with fruit or vegetables in it. It brightened my day to see it and taste it!

Very nice comfortable accommodations. Staff are very friendly and attentive to guests. It’s great having the restaurant right on site after a long day.

Everything was good. The location is great and there are good places to eat and shop within the immediate vicinity. Bed was comfortable, the room was nicely decorated, and everything worked. The bathroom was very spacious.

Great hotel!! Free coffee in the morning. Nice pool. Gym needs work though.

Nice hotel!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Very impressed with this hotel...every staff we encountered was warm and very friendly. The hotel is very nice, modern, and has a great ambiance. The location is awesome....you can walk to the mall, groceries, restaurants, close to Magic Mountain. I like the pool, the well manicured lawn and gardens, and I enjoyed the serene views of the golf course and mountains. Would definitely stay here again!

The toilet need to be replaced. The seat is peeling.

We have stayed here a number of times and have always had great experiences. The staff is always eager to help. Comfortable beds. One evening of our stay i was exhausted and ready to rest in quiet. However, there was a huge event outside with a wedding. The street was all screwed up and we had to go a different way. Ready to sleep and instead a blaring, annoying, house band. And it was on my side. Other than that, a great experience.

Nice hotel; close to our family and fun! That's really all that I want to say in this review.

The room was so comfortable, updated, clean, and beautiful. I will definitely stay here again. Parking was also very easy. I was very happy with my stay!

It’s in a perfect location, you can walk to the stores and restaurants across the street. Nice place.

On Orbitz, the pet policy for this hotel states: "This property welcomes pets for USD 100 per pet, per week". I booked HRV for two separate nights; one night through CA to visit family in OR, the other night a week later, going back through CA to return home to AZ. At the check in, I was told for one night, I'd owe $100 for my dog. I assumed with the pet policy of $100 per pet, per week, that one single night would be prorated. Nope. And, when I mentioned I'd booked a room the following week, and asked if that $100 I'd paid for one single night could be applied to the following week's stay, too, I was told NO, by both the desk clerk and what I assumed to be the manager. I'd have to pay ANOTHER $100 PET FEE the following week. $100 for a week's stay for your dog? Makes sense. $200 for two nights for your dog? That's ridiculous. I cancelled the 2nd stay, and decided to go elsewhere. The pet policy for this hotel is very misleading, and I feel management should have at least worked with us, considering the circumstances. If you have a dog and you're looking for a place to stay, this isn't the place.

The hotel staff was extremely friendly and helpful. Jake assumed me my room was reserved even though I was running late. When I realized I forgot my toothbrush while unpacking, the front desk sent a free one up to me quickly. The bed was great and the room was a complete comfort. Would stay again when I’m nearby.

The hotel was nice and the staff at the front desk were very friendly. They remembered my name every time i walked through the lobby and they greeted me by name. The room was very nice except for the bathroom was not cleaned and there was feces or something that looked like feces on the inside of the lock on the door, which was disgusting. By the time i noticed it i had been in and out of the room multiple times and was appalled. The light switches were gross and I can only assume the tv remote and phone were gross too.

It was a horrible experience. They declined the reservation and not interested to listen any more.

Needed time away and my stay was very rejuvenating.

It's a nice hotel in a great area with plenty of restaurants and shopping around. The staff was helpful, breakfast buffet was good, and they do have a nice bar that stays open till 11. My only disappointment was that the room carpet was old and had stains. Other than that it was an enjoyable stay.

Hotel unilaterally changed my upgraded room that had been secured by phone. Checked in and discovered the following morning that the room assigned was not the upgraded room I had been promised.

Hotel highlights

  • Free WiFi in rooms and ...
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Located within 2 miles (3 km) of Valencia Country Club, Hyatt Regency Valencia is within 3 miles (5 km) of Six Flags Magic Mountain. This 3.5-star hotel has 244 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center. Located centrally in Valencia, it's connected to the convention center and also close to Six Flags Hurricane Harbor and Mountasia Family Fun Center.


Dining

This hotel serves as home to a bistro, which has pool views, along with a lobby lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 6 AM to 11:30 AM.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. The bathroom offers hair dryers and designer toiletries. Other standard amenities include an iPod dock, a refrigerator, and a coffee maker.


Property features

At Hyatt Regency Valencia, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. Valet parking is offered for USD 16 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this golf hotel include free WiFi in public areas, conference space, and a business center.

Room options

Room, 2 Queen Beds, View

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 3

Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Hyatt Regency Valencia

Everyone (25) Couples (16) Business (6) Family (16) Other (4) Friends (2)
3
Families

Bury it was it was beautiful the hotel was beautiful the room was great the food was good the customer service there was excellent good except for the guys except for the one where with the long hair and a sneeze all of the table there or put it in there

By on Mar 14, 2019

Review comment responded on Mar 16, 2019

Thank you

5
Everyone

It was a wonderful, beautiful stay with a great, friendly staff. I really like the fresh water with fruit or vegetables in it. It brightened my day to see it and taste it!

By , from Oldsmar, Fl on Feb 3, 2019

Review comment responded on Feb 7, 2019

Heidi, Thank you for taking the time to leave this great review as your comments and your business are truly appreciated. Mark Kirsch

5
Everyone

Very nice comfortable accommodations. Staff are very friendly and attentive to guests. It’s great having the restaurant right on site after a long day.

By , from Worcester, MA on Dec 20, 2018

Review comment responded on Dec 22, 2018

Dear Ken, It warms our hearts to read about your amazing stay at the Hyatt Regency Valenica. Our staff is diligently trained to care for each guest so they can be at there best. Were pleased you enjoyed eating at our newly renovated Greater Pacific restaurant and look forward to welcoming you back in the future. Sincerely, Zack Posey (Front Desk Supervisor)

5
Everyone

Everything was good. The location is great and there are good places to eat and shop within the immediate vicinity. Bed was comfortable, the room was nicely decorated, and everything worked. The bathroom was very spacious.

By on Dec 11, 2018

Review comment responded on Dec 12, 2018

Dear Kenneth, We're pleased to read you enjoyed our recently renovated property. We took time to ensure each guest room is clean, comfortable and spacious. Thank you for the amazing review and five star rating. Sincerely, Zack Posey (Front Desk Supervisor)

5
Everyone

Great hotel!! Free coffee in the morning. Nice pool. Gym needs work though.

By , from Scottsdale AZ on Nov 23, 2018

Review comment responded on Nov 24, 2018

Dear Jason, Thank you for the great review. We're pleased you enjoyed your stay. Sincerely, Zack Posey (Front Desk Supervisor)

5
Everyone

Nice hotel!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

By on Nov 19, 2018

Review comment responded on Nov 24, 2018

Dear Guest, Thank you for your feedback. We're pleased to read you enjoyed your stay at our property and we look forward to welcoming you back in the future. Sincerely, Zack Posey (Front Desk Supervisor)

5
Everyone

By on Nov 16, 2018

Review comment responded on Nov 19, 2018

Dear Guest, Thank you for the amazing five star review. Sincerely, Zack Posey (Front Desk Supervisor)

5
Everyone

Very impressed with this hotel...every staff we encountered was warm and very friendly. The hotel is very nice, modern, and has a great ambiance. The location is awesome....you can walk to the mall, groceries, restaurants, close to Magic Mountain. I like the pool, the well manicured lawn and gardens, and I enjoyed the serene views of the golf course and mountains. Would definitely stay here again!

By , from Los Angeles on Oct 15, 2018

Review comment responded on Oct 21, 2018

Dear Emily, Thank you for the awesome review and amazing five star rating. We're so pleased you received the Hyatt touch and enjoyed our remodeled property and town center location. Sincerely, Zack Posey (Front Desk Supervisor)

4
Everyone

The toilet need to be replaced. The seat is peeling.

By , from Los angeles on Aug 29, 2018

Review comment responded on Aug 30, 2018

Dear Nicole, We are proud to announce we have just concluded renovations on all our guest rooms and we know our new bathrooms will appease all our guests. Sincerely, Zack Posey (Front Desk Supervisor)

4

loud blaring band/ a great hotel other than that

Everyone

We have stayed here a number of times and have always had great experiences. The staff is always eager to help. Comfortable beds. One evening of our stay i was exhausted and ready to rest in quiet. However, there was a huge event outside with a wedding. The street was all screwed up and we had to go a different way. Ready to sleep and instead a blaring, annoying, house band. And it was on my side. Other than that, a great experience.

By on Jul 7, 2018

Review comment responded on Jul 11, 2018

Dear Sasha, Thank you for the continued dedication to our property. We know it can be rough with all the festivities put on by the city and appreciate the understanding. We strive to help accommodate each and every guest with compassion and care. Sincerely, Zack Posey (Front Desk Supervisor)