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Recent guest reviews

Ants in the rooms parking 50$ for each vehicle disappointment with room sold and what they offer is different

Loved that the room was private from the restroom and kitchen as well as the living room I felt like I had my own place at the time of my stay I loved it and will be going there again soon

Hotel is located 1 block for the very busy area on ocean drive - we love it because of this.....it is a boutique hotel and everyone is very nice! We stay only at this hotel.

We loved being able to charge our Tesla. Attendants were pleasant and friendly.

The customer service and maid service was top notch!! Friendly staff, close to so much, definitely 5 stars! If I was gonna head back to santa Monica I would insist on a stay at the hotel Shangri La in Santa Monica ๐Ÿ’—๐ŸŒˆ also, the bananas foster French toast I had for room service was fast and incredibly delicious! ๐ŸŒŸ ๐ŸŒŸ ๐ŸŒŸ ๐ŸŒŸ ๐ŸŒŸ

We had a wonderful experience. From the moment we checked in until we left . Every staff member was so helpful and nice . It was my boyfriends birthday and the staff went above and beyond and had a card and bottle of wine waiting for him in room. The hotel itself was beautiful. I will definitely be back . The only small thing is that the hot tub was not very warm . We asked to have someone come check it and although staff said they would send someone , no one came , so we just went back to room . Overall , our experience was great !!

The TV did not work for the entirety of our stay despite repeated requests for a repair. The manager failed to follow up on our request for a bill adjustment.

Everything it's beautiful, special reception, concierge and all staff. Very good restaurant with good food. Thank"s.

Funky but fun hotel. Very comfy and very friendly staff

A very nice stay in an older property which is very close walking distance to everything.

I loved the staff!!, got Champagne upon arrival. Roof top bar a must!!, spectecluar views, and great bites!! Ocean room well worthit!!, relaxing view!! However, outrageous prices for snacks in room, $10 for a bottle of water. Honestly, I paid $450 a night, 2 bottles of water should be complimentary, every day, as well as a keurig coffee maker that makes tea and coffee. That is available everywhere you go. I would have loved to have seen breakfast included for this price. Breakfast prices were steep, I did not feel like spending $50- $60 breakfast for 2 a la carte. If there was a buffet with a lot of variety I would have. We went to small places such as : Le pain quotidien, Barney's Beanery, where we had the most amazing breakfasts for $30 including tip for 2. The location is amazing, 5 mins walking to third street promenade, and 5-10 mins to the Santa Monica Pier.

My wife and I went on our honeymoon to Santa Monica and chose this hotel (Hotel Shangri-La) to stay as it was close to the beach and although it was a stretch for our budget (top-end), we looked at it as being an exceptional expense given it was our honeymoon. We were pretty surprised at the cost of parking our rental car - the only option was valet, and it was $42 per night, regardless of how many times the car was needed per day. In addition, the staff was very friendly, but the room condition/quality would not have passed for a chain hotel, so I certainly don't think it should have been a pass for a luxury hotel. For example, the lightbulb in the bathroom was out for our entire stay (7 days), and while we didn't make mention of it, I don't feel that one should have to mention it if an establishment is truly 4 or 5 star-worthy. There were also a couple of prominent cracks in the window of our room, scuffs on the baseboards, paint over rust on the exterior of the window, and shoddy painting on the inside of the door. We are not snobby, but attention to detail you would expect to be paid in a highly rated establishment was not paid here. Again, the staff was very friendly and the room was cleaned promptly, but there were little things, like not replenishing the soap or the toilet that dripped throughout our entire stay, that just caused an unpleasant experience, especially given the nightly rate which was north of $200.

I enjoyed the hotel very much. I mainly was just in the hotel to sleep. I would not recommend it for someone who views the hotel part of there over all experience. For me it was perfect, clean, and the pool was nice. Location was my favorite part.

This hotel is a Santa Monica icon. Built in 1939 but beautifully updates not long ago. Rooftop bar is unique and is a must see for young tourists. The lobby and pool areas make you feel like you stepped back in time, in a good way.

Friendly and usefully staff in any matter. The hotel is located front sea close to all day/night life in Santa Monica. Perfect stay, will go again for sure...julien

Great experience at Shangri La. The staff was exceptionally welcoming, the hotel and room alike were gorgeous. Perfect location. No complaints here.

My family spent a few nights here after a week at Disneyland. What a wonderful ending to a great trip. This hotel was spacious, comfortable, well appointed and close to everything. The staff went out of their way to make us feel welcome and made the stay that much better. I will definitely be back!!

Perfect location, amazing hotel staff! Love the ocean view and roof top bar. We stayed on the first floor and still had a great ocean view, some street noise from pedestrians and traffic. We would definitely stay here again.

Nice hotel, we would book here again. Some issues with our first room but the friendly staff too care of everything.

Our stay was awesome! It was very clean and had everything we needed there.

Ocean Ave Santa Monica CA

Hotel highlights

  • Steps from Santa Monica Beach and Third Street Promenade
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown, Hotel Shangri La Santa Monica is next to popular attractions like Santa Monica Beach and Third Street Promenade. This 70-room, 4-star hotel has an outdoor pool along with free in-room WiFi and a fitness center.


Dining

Enjoy a bite to eat at The Dining Room, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Hotel Shangri La Santa Monica's 70 rooms provide iPod docks, minibars, and coffee makers. Guests can expect to find free WiFi and 50-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free newspapers, free local calls, and laptop-compatible safes are also available.


Property features

Guests of Hotel Shangri La Santa Monica have access to an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is available for USD 49 per night, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a conference center, express check-out, and free newspapers.

Room options

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Suite, 1 Bedroom, Kitchen

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Suite, 1 Bedroom

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Suite, Terrace

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Guest reviews for Hotel Shangri La Santa Monica

Everyone (13) Business (4) Couples (17) Family (1) Other (1)
2
Friends

Ants in the rooms parking 50$ for each vehicle disappointment with room sold and what they offer is different

By on Jan 2, 2021

5
Partner Couples

Loved that the room was private from the restroom and kitchen as well as the living room I felt like I had my own place at the time of my stay I loved it and will be going there again soon

By on May 11, 2020

5
Partner Couples Family

Hotel is located 1 block for the very busy area on ocean drive - we love it because of this.....it is a boutique hotel and everyone is very nice! We stay only at this hotel.

By on Mar 13, 2020

5
Partner Couples

We loved being able to charge our Tesla. Attendants were pleasant and friendly.

By on Jan 22, 2020

Review comment responded on Jan 23, 2020

Dear guest, Thank you for sharing your review. Your feedback is highly appreciated. Please come back and see us again! Sincerely,

5
Partner Couples

The customer service and maid service was top notch!! Friendly staff, close to so much, definitely 5 stars! If I was gonna head back to santa Monica I would insist on a stay at the hotel Shangri La in Santa Monica ๐Ÿ’—๐ŸŒˆ also, the bananas foster French toast I had for room service was fast and incredibly delicious! ๐ŸŒŸ ๐ŸŒŸ ๐ŸŒŸ ๐ŸŒŸ ๐ŸŒŸ

By on Oct 29, 2019

Review comment responded on Oct 29, 2019

Dear Rainbow on Orbitz, Thank you for the superlative review! We are thrilled to read about the extraordinary experience you had at Hotel Shangri-La, and thanks again for your compliments to our staff members. We hope to welcome you back soon! Sincerely,

4
Everyone

We had a wonderful experience. From the moment we checked in until we left . Every staff member was so helpful and nice . It was my boyfriends birthday and the staff went above and beyond and had a card and bottle of wine waiting for him in room. The hotel itself was beautiful. I will definitely be back . The only small thing is that the hot tub was not very warm . We asked to have someone come check it and although staff said they would send someone , no one came , so we just went back to room . Overall , our experience was great !!

By on Feb 8, 2019

Review comment responded on Feb 12, 2019

Thank you for sharing your experience in Hotel Shangri-La! We are very delighted that you enjoyed your stay in our little piece of paradise. Please, be sure that we will take your feedback in consideration in order to improve our guests experience. We hope to welcome you back soon!

1
Everyone

The TV did not work for the entirety of our stay despite repeated requests for a repair. The manager failed to follow up on our request for a bill adjustment.

By , from Michigan on Nov 21, 2018

Review comment responded on Nov 28, 2018

Hi Kate, Thank you for the review. While we are pleased you enjoyed yourself in general, we regret that you experienced an inconvenience with the TV. We sincerely appreciate you choosing to stay with us and we hope that the good things tipped the scales enough so that the bad things don't deter you from choosing to stay with us in the future. We so look forward to seeing you again and we wish you and yours all the best until then! Sincerely, Hotel Shangri-La Management

5

excellent, close to everything.

Everyone

Everything it's beautiful, special reception, concierge and all staff. Very good restaurant with good food. Thank"s.

By , from Vancouver,WA. on Sep 3, 2018

Review comment responded on Sep 19, 2018

Dear Constantin, It is always outstanding to read this kind of review as it truly embodies the Shangri-La experience. Just as you couldn't praise the hotel enough, we likewise would fail miserably if we attempted to express our gratitude for such a superlative review. It seems that we shall both have to settle in our unexpressed yet teeming appreciation for each other's services. We shall eagerly anticipate your return to stay with us again in the future! Sincerely, Hotel Shangri-La Management

5
Everyone

Funky but fun hotel. Very comfy and very friendly staff

By , from marco island on Jun 23, 2018

Review comment responded on Jun 25, 2018

Dear Suzal, Thank you for the superlative review! We sincerely appreciate you taking out the time to laud us, it helps out our hotel a great deal. We are overjoyed that you had such a wonderful time with us and we hope you choose to stay with us again! Have a great rest of your year! Sincerely, Hotel Shangri-La Management

5
Everyone

A very nice stay in an older property which is very close walking distance to everything.

By on Mar 28, 2018

Review comment responded on Mar 28, 2018

Thank you for the superlative review! We sincerely appreciate you taking out the time to laud us, it helps out our hotel a great deal. We are overjoyed that you had such a wonderful time with us and we hope you choose to stay with us again! Hopefully soon!

Hotel Shangri La Santa Monica

1301 Ocean Ave, Santa Monica, CA 90401
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