Skip to main content
Beginning of main content

Recent guest reviews

Unexpected parking fees. Had to walk out to my car numerous times to retrieve plate walk back tell the counter the plate number and walk back out to put it in the car. Creepy extended stay that smells and won’t be back

Orbitz shouldn’t have this place on their site. This place is not even good for animal shelter. Very very dirty . The receptionist was very rude and ignorant.we couldn’t stay even one hour in this room , went to receptionist to get our money back , the receptionist was very rude and wouldn’t even talk to us. Had to call orbitz to talk to them. We’re still waiting for our refund.

It’s location is great and close to the freeway. The property looks good too.

Horrible experience very disappointed I never met people as rude as the ones at this place

regular place but did the job for much cheaper than the competition

Great front desk help. Second visit to the area and our second stay at this property. The only thing that was different is that you must enter through the front door now as the other entrances don't accept key cards for entry. It made it difficult when carrying groceries etc.

Location is great. There was no breakfast items out, no coffee, no food. Even if there were items for consumption available there isn’t any place to sit. The empty coffee machine is on a credenza right by the main door at the hotel entrance. Desk clerk said he was about to make coffee. Room smelled too strong of deodorant. Definitely covering something past customers have complained about. So strong you can practically taste it. Bathtub faucet leaks real bad. You can hear the steady dripping all night. Room has kitchenette but does not have any kitchen utensils or place settings. No ice machine on campus. Has a couple ice trays in the freezer for you to make ice. Inconvenient when you check in late and don’t have a few hours to wait on ice. Drawer in dresser slides out on its own every time you close it. Woke up in the morning nearly walked into drawer. One small, slow elevator for all rooms on 2nd and 3rd floor to share. No stair access from outside to upper floors. I’m left with the impression that the owners don’t know what hospitality means. Inexpensive place to stay but not worth the cheaper price.

The front door had to opened by the staff. The front desk person seemed uncomfortable and was not pleasant.

The room smelled like vomit and it was very uncomfortable. I didn’t want to complain and do the whole room change and process.

Horrible staff completely rude, did not know goid customer service

I worked late until 2am and let the property know early in the day I would be checking in late. I asked them for the quietest room they had because I’d be checking in late and needed a good nights sleep. After getting to my room at 2am I was awoken by traffic and car noise so loud I couldn’t even cover it up with the tv or AC on. Looking out BOTH windows there is a freeway running right along my room! Instead of a back parking lot, or front side street facing room, the “quietest room” I called and requested earlier in the day was the worst. The $126 I spent to save a 1.5 hour drive home at 2am was a complete waste of money and I want a refund.

The hotel appears to house some long-term tenants and the facility only has one elevator with very long aisles to some of the rooms. We stayed on 3rd floor at end of long hall. Could smell smoke in non-smoking areas and room service (cleaning and changing towels) could have been better.

Check in/out was quick and easy. The staff was friendly and courteous.

Ok pleasant The hallway smelled like smoke wasn’t too happy about that

Try to pay cash at hotel as I may reservation to pay at check in and receptionist said no he doesn’t take cash,, will never stay here again

Ventura Blvd Woodland Hills CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Located 1.6 mi (2.6 km) from Topanga State Park, Extended Stay America - Los Angeles - Woodland Hills is within a 15-minute drive of other popular attractions like California State University-Northridge. The 146 rooms at this hotel include kitchens, refrigerators, and microwaves.


Rooms

The 146 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Extended Stay America - Los Angeles - Woodland Hills features free WiFi in public areas, coffee in a common area, and laundry facilities. Self parking is offered for USD 10 per night. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Extended Stay America - Los Angeles - Woodland Hills

Everyone (24) Couples (8) Business (3) Family (7) Other (1)
2
Everyone

Unexpected parking fees. Had to walk out to my car numerous times to retrieve plate walk back tell the counter the plate number and walk back out to put it in the car. Creepy extended stay that smells and won’t be back

By on Feb 20, 2020

Review comment responded on Feb 21, 2020

Thank you for being our guest. We are sorry you were unhappy with our parking fee and for the odor you experienced. We work hard to provide a clean and comfortable environment and regret the smell compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Please give us another chance so we can make it up to you. Sincerely, Hotel Management

4
Everyone

By on Feb 12, 2020

1
Partner Couples

Orbitz shouldn’t have this place on their site. This place is not even good for animal shelter. Very very dirty . The receptionist was very rude and ignorant.we couldn’t stay even one hour in this room , went to receptionist to get our money back , the receptionist was very rude and wouldn’t even talk to us. Had to call orbitz to talk to them. We’re still waiting for our refund.

By on Nov 27, 2019

Review comment responded on Nov 29, 2019

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management

3
Everyone

It’s location is great and close to the freeway. The property looks good too.

By , from Lafayette on Nov 7, 2019

Review comment responded on Nov 7, 2019

Thank you for the review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. We look forward to your next stay. Sincerely, Hotel Management

1
Family with small children Family

Horrible experience very disappointed I never met people as rude as the ones at this place

By on Oct 12, 2019

Review comment responded on Oct 13, 2019

Thank you for providing feedback about your stay at our hotel. We are disappointed that you encountered service problems and regret your visit was not a pleasant one. This is not acceptable, and we will redouble our efforts to ensure this does not happen again. Please give us another chance to prove we are committed to providing outstanding accommodations and service. Sincerely, Hotel Management

3
Everyone

By on Jul 6, 2019

4
Everyone

By on Jun 22, 2019

5
Business Business

regular place but did the job for much cheaper than the competition

By on Jun 17, 2019

Review comment responded on Jun 18, 2019

Thank you for the excellent review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that we were able to meet your expectations at a great price. Your review is appreciated, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management

5
Partner Couples

Great front desk help. Second visit to the area and our second stay at this property. The only thing that was different is that you must enter through the front door now as the other entrances don't accept key cards for entry. It made it difficult when carrying groceries etc.

By on Jun 11, 2019

Review comment responded on Jun 12, 2019

Dave, thank you for being our guest at Extended Stay America once again. It’s a pleasure to know you enjoyed your stay with us and liked the service provided by our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management

2
Family with small children Family

Location is great. There was no breakfast items out, no coffee, no food. Even if there were items for consumption available there isn’t any place to sit. The empty coffee machine is on a credenza right by the main door at the hotel entrance. Desk clerk said he was about to make coffee. Room smelled too strong of deodorant. Definitely covering something past customers have complained about. So strong you can practically taste it. Bathtub faucet leaks real bad. You can hear the steady dripping all night. Room has kitchenette but does not have any kitchen utensils or place settings. No ice machine on campus. Has a couple ice trays in the freezer for you to make ice. Inconvenient when you check in late and don’t have a few hours to wait on ice. Drawer in dresser slides out on its own every time you close it. Woke up in the morning nearly walked into drawer. One small, slow elevator for all rooms on 2nd and 3rd floor to share. No stair access from outside to upper floors. I’m left with the impression that the owners don’t know what hospitality means. Inexpensive place to stay but not worth the cheaper price.

By on Jun 7, 2019

Review comment responded on Jun 8, 2019

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and this time we really missed the mark. Your feedback has been shared with every department involved. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

Extended Stay America - Los Angeles - Woodland Hills

20205 Ventura Blvd, Woodland Hills, CA 91364
url importing http://www.orbitz.com/Los-Angeles-Hotels-Extended-Stay-America---Los-Angeles---Woodland-Hills.h522118-p2.Hotel-Reviews
There was an error importing /Los-Angeles-Hotels-Extended-Stay-America---Los-Angeles---Woodland-Hills.h522118-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Los-Angeles-Hotels-Extended-Stay-America---Los-Angeles---Woodland-Hills.h522118-p2.Hotel-Reviews