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Recent guest reviews

Great staff very helpful and courteous definitely going to return

Did not let us know that we were switched to another hotel 30 min away

Hotel is conveniently located. Was disappointed to wake up to ants crawling all over mad bad and the chair.

Great staff members. Older appliances were a bit noisy but functional. Cable channels were in and out unexpectedly. There was a strong odor of smoked substances other than cigarettes on the floor at all times.

I had a great stay at Extended Stay America Los Angeles - Torrance Harbor Gateway

This property is so clean!! Great location, basically in the parking lot of Walmart and close to restaurants like In-N-Out. Also Deja, the front desk clerk, was so hospitable and so were the housemen!

Definitely not worth the money at all. I didn’t sign anything when I got there. Young girl gave me my keys and mumbled very quickly about a breakfast but not sure of what she actually said.

stove doesnt get hot and half the outlets didnt work

staff was very friendly and nice - no business center or pool or gym

I asked before I came if there wi fi was OK. I was told yes. When I got to the hotel and checked in they said their wifi was good. I am a computer programmer and am on call 24/7. I said I needed good wifi. It was the worse I had ever had. I could hardly read my emails and streaming a movie late at night was impossible. I was stuck at night with few tv channels and barely an internet working.

My husband and I had reserved the room for a week. We stayed one night and checked out. We were on vacation we felt like we were being punished. The place was very uncomfortable old drabby 1970’s YMCA ,motel one nite stay look. Not what we were looking for at all.

The attending clerk was having problems with the different systems or travel sites, and ES nterface systems. Luckily the clerk that was off was able to proactively assist the clerk with finding my information. Which I thought was awesome, being that the clerk was a little flustered, her co worker sensed it, jumped right in,explained to her coworker a different way of being able to access helpful information to ease my check in. I liked that the clerk felt the support from her coworker and thanked her a bunch!!!

OK experience. Grab and go breakfast items disappear early and not re-stocked. Walls somewhat thin. Could use good carpet cleaning and updating.

Harborgate Way Torrance CA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located in Harbor Gateway South, Extended Stay America Los Angeles - Torrance Harbor Gateway is within a few miles (5 km) of sights such as Dignity Health Sports Park and Porsche Experience Center. This hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

All rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Phones, ironing boards, and desks are also standard. Housekeeping is available on request.


Property features

Guests of Extended Stay America Los Angeles - Torrance Harbor Gateway enjoy free WiFi in public areas, coffee in a common area, and barbecue grills. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has a picnic area.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Studio, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Extended Stay America Los Angeles - Torrance Harbor Gateway

Everyone (21) Couples (12) Business (6) Family (11) Other (5)
4
Everyone

By on Nov 23, 2019

5
Everyone

Great staff very helpful and courteous definitely going to return

By on Nov 12, 2019

Review comment responded on Nov 13, 2019

Thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. We look forward to welcoming you back the next time you're in Los Angeles. Sincerely, Hotel Management

1
Families

Did not let us know that we were switched to another hotel 30 min away

By on Nov 2, 2019

Review comment responded on Nov 3, 2019

Thank you for your feedback. We regret our front desk staff did not communicate about the change in the reservation. We regret the inconvenience it caused. We will review the situation you described and will make sure this is not a problem in the future. We hope we have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management

2
Everyone

By on Oct 12, 2019

2
Business Business Travelers

Hotel is conveniently located. Was disappointed to wake up to ants crawling all over mad bad and the chair.

By on Sep 28, 2019

Review comment responded on Sep 29, 2019

Thank you for sharing your feedback. It is disappointing to read your stay was affected due to the cleanliness issue. Please accept our apologies for the insects in your room, which caused discomfort. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such incidents. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management

4
Business Business Travelers

Great staff members. Older appliances were a bit noisy but functional. Cable channels were in and out unexpectedly. There was a strong odor of smoked substances other than cigarettes on the floor at all times.

By on Sep 25, 2019

Review comment responded on Sep 25, 2019

Thank you for choosing to stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates. However, we regret the difficulties you faced and the smoke odor you encountered while you were here. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Please come back to visit soon, and we promise a much more pleasant all around stay with the smiles you deserve. Sincerely, Hotel Management

5
Families

I had a great stay at Extended Stay America Los Angeles - Torrance Harbor Gateway

By on Aug 27, 2019

5
Families Families

This property is so clean!! Great location, basically in the parking lot of Walmart and close to restaurants like In-N-Out. Also Deja, the front desk clerk, was so hospitable and so were the housemen!

By on Aug 24, 2019

Review comment responded on Aug 25, 2019

Thank you for being our guest at Extended Stay America. We are glad you loved our well-kept property and friendly staff and had a great stay. We will share your compliments with the staff mentioned. We are also delighted that our convenient location close to restaurants was perfect for your needs. Thank you once more for your review. Please come back and see us again soon. Sincerely, Hotel Management

3
Everyone

Definitely not worth the money at all. I didn’t sign anything when I got there. Young girl gave me my keys and mumbled very quickly about a breakfast but not sure of what she actually said.

By on Aug 17, 2019

1
Everyone

By on Aug 2, 2019

Extended Stay America Los Angeles - Torrance Harbor Gateway

19200 Harborgate Way, Torrance, CA 90501
url importing https://www.orbitz.com/Los-Angeles-Hotels-Extended-Stay-America-Los-Angeles---Torrance-Harbor-Gateway.h328454-p2.Hotel-Reviews