Nice property very clean and family oriented safe
ive stayed there a few times now and something is broken again. this time the tv did not work.
Nothing unique about this hotel. Total waste for the price. Continental breakfast means just coffe and muffin in a desk. I am not going to stay any extended stay hotel after experencing this.
Great staff very helpful and courteous definitely going to return
Did not let us know that we were switched to another hotel 30 min away
Hotel is conveniently located. Was disappointed to wake up to ants crawling all over mad bad and the chair.
Great staff members. Older appliances were a bit noisy but functional. Cable channels were in and out unexpectedly. There was a strong odor of smoked substances other than cigarettes on the floor at all times.
I had a great stay at Extended Stay America Los Angeles - Torrance Harbor Gateway
This property is so clean!! Great location, basically in the parking lot of Walmart and close to restaurants like In-N-Out. Also Deja, the front desk clerk, was so hospitable and so were the housemen!
Definitely not worth the money at all. I didn’t sign anything when I got there. Young girl gave me my keys and mumbled very quickly about a breakfast but not sure of what she actually said.
stove doesnt get hot and half the outlets didnt work
staff was very friendly and nice - no business center or pool or gym
Located in Harbor Gateway South, Extended Stay America Los Angeles - Torrance Harbor Gateway is within a few miles (5 km) of sights such as Dignity Health Sports Park and Porsche Experience Center. Each of the 122 rooms at this hotel includes a kitchen, a refrigerator, and a microwave.
The 122 rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
Extended Stay America Los Angeles - Torrance Harbor Gateway features free WiFi in public areas, coffee in a common area, and laundry facilities. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include barbecue grills and a picnic area.
Nice property very clean and family oriented safe
ive stayed there a few times now and something is broken again. this time the tv did not work.
Thank you for choosing us again. We are sorry for the disappointing stay you are having from the last few visits. We understand your frustration and have shared your comments with the maintenance team to review and rectify the television issue. Thank you for taking the time to share your feedback. Sincerely, Hotel Management
Nothing unique about this hotel. Total waste for the price. Continental breakfast means just coffe and muffin in a desk. I am not going to stay any extended stay hotel after experencing this.
Param, we are sorry our complimentary breakfast did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assist them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely, Hotel Management
Great staff very helpful and courteous definitely going to return
Thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. We look forward to welcoming you back the next time you're in Los Angeles. Sincerely, Hotel Management
Did not let us know that we were switched to another hotel 30 min away
Thank you for your feedback. We regret our front desk staff did not communicate about the change in the reservation. We regret the inconvenience it caused. We will review the situation you described and will make sure this is not a problem in the future. We hope we have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Hotel is conveniently located. Was disappointed to wake up to ants crawling all over mad bad and the chair.
Thank you for sharing your feedback. It is disappointing to read your stay was affected due to the cleanliness issue. Please accept our apologies for the insects in your room, which caused discomfort. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such incidents. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate your feedback. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management