Meet all my expectations
Considering the fact that we are in the middle of a major pandemic, I expected the rooms to be super nice, and super clean- they were not. We even found a used, dirty towel in the towel bin with the clean towels… disgusting! The first room they gave me looked like it was under repair. There was a ladder inside the room. The next room had black mudge stains on the pillow and bed spread. The restroom was super small. No room to move around. The breakfast was not made to order, as has been my experience with other Embassy Suites I have stayed in. Needless to say, I couldn’t wait to get home.
The staff
The rooms were very clean, very big and have a great view from the balcony. Everything was sanitized prior to our arrival. The beds were very comfortable. The breakfast in the morning was excellent. All in all great hotel, the best in the Downey area. We were so relieved to get a room here for the night, after vacating another the Sun Light motel down the road (which was very dirty and not sanitized).
NA
Our family had a wonderful time throughout the whole weekend thank you
It was all great
Everything was great enjoyed my stay staff and property was great
Close to everything in Downey. Nice staff. Clean and large rooms.
Didn’t get the king bed I paid for...I got smaller then a queen bed and both tv didn’t work in the room
Close to everything you’ll need for any functions. Parking was free and ample. Complimentary breakfast had a good selection. Staff were courteous. Room was clean. The beds needs updating though a little too firm for someone who has back problems.
remodel looked great, definitely coming back, not happy about $20.00 early check in fee.
The check in time was very late and a lot of kids running in the balcony making a lot of noice. The open balcony with low railings in my opinion is accident waiting to happen and bad for anyone with suicidal ideation The rooms were very nice and spacious with all the supplies needed.
It's a nice place bedrooms very clean good breakfast, the only problem was try to get someone to answer my questions takes forever, in the app it's no any phone number from the hotel it's complicated
Embassy Suites by Hilton, Los Angeles - Downey places you within a 10-minute drive of popular sights such as Commerce Casino and Citadel Outlets. This 220-room, 3.5-star hotel has conveniences like free breakfast, a restaurant, and a gym.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.
The 220 soundproofed accommodations afford space to spread out with dining areas and sitting areas. Guests can expect WiFi, wired Internet, and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. MP3 docks, sofa beds, and microwaves are also standard.
Renovated in 2015, Embassy Suites by Hilton, Los Angeles - Downey offers a gym, WiFi in public areas, and a business center. Self parking is available for USD 12.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include express check-out, free newspapers, and a terrace.
Meet all my expectations
Considering the fact that we are in the middle of a major pandemic, I expected the rooms to be super nice, and super clean- they were not. We even found a used, dirty towel in the towel bin with the clean towels… disgusting! The first room they gave me looked like it was under repair. There was a ladder inside the room. The next room had black mudge stains on the pillow and bed spread. The restroom was super small. No room to move around. The breakfast was not made to order, as has been my experience with other Embassy Suites I have stayed in. Needless to say, I couldn’t wait to get home.
The staff
The rooms were very clean, very big and have a great view from the balcony. Everything was sanitized prior to our arrival. The beds were very comfortable. The breakfast in the morning was excellent. All in all great hotel, the best in the Downey area. We were so relieved to get a room here for the night, after vacating another the Sun Light motel down the road (which was very dirty and not sanitized).
NA
Our family had a wonderful time throughout the whole weekend thank you
It was all great
Everything was great enjoyed my stay staff and property was great
Thank you for taking the time to share your experience with your stay. We look forward to welcoming you back in the near future.