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remodel looked great, definitely coming back, not happy about $20.00 early check in fee.
The check in time was very late and a lot of kids running in the balcony making a lot of noice. The open balcony with low railings in my opinion is accident waiting to happen and bad for anyone with suicidal ideation The rooms were very nice and spacious with all the supplies needed.
It's a nice place bedrooms very clean good breakfast, the only problem was try to get someone to answer my questions takes forever, in the app it's no any phone number from the hotel it's complicated
Great hotel Hidden gem on Downey looking forward to another stay
Room was very nice, the bed was super comfortable. Negative part, next door guests were so loud, kids screaming, running around etc, and the adults were worse.
Nice friendly staff. The free breakfast is excellent.
Everything I expected and more, complimentary drinks, breakfast and snacks, comfortable room and bed
Beautiful Room, everything was clean. I would totally stay there on my next trip
I loved the location and all the great restaurants near
Appreciated the buffet in the morning big time unfortunately it didn't make up for the dirty sock on the floor by the balcony sliding door or the yellow stained bath towel or the broken handle that only allowed for barely luke warm water to come out.
I cancelled my stay here due to the lack of customer service. I was still charged for my stay. I’ll never use orbitz or Hilton again.
The proprty is beautiful and located in a great area. However at checkout they said I had a charge to the restaurant. I stated that I had already paid that with my credit card. She said ok and I would receive a receipt in email. I said I have the receipt but just stared at me and she charged me twice and never sent an email :/. So now i have to go through the process to get my money back. Not too happy about this.
The first night we slept in a room with black mold on its walls. We are in town because of a death in the family so we didn’t notice when we arrived in the middle of thr night from the hospital but when we were woken up a few hours later to the sounds of incessant hammerig we saw it. I got up and stepped in small puddles of water on the carpet around the bed. No one told us about the construction happening either. It was a horrible first night. We were then down graded from a king “premiere” suite to a double queen “premiere” suite whose heat did not work and whose coffee maker was filthy.
Love the indoor pool, breakfast, happy hour! Room fridge and microwave wouldn't turn on though.
Very nice hotel! The room was clean and comfortable. The staff was friendly and the made to order breakfast was pretty good. The omelettes were delicious. But the pancakes were okay! They need a little more vanilla and sugar but they were okay!
It was a pleasant experience just like in the past price was a bit high for that hotel but I think it’s the better one around the area
Embassy Suites by Hilton, Los Angeles - Downey places you within a 15-minute drive of Citadel Outlets and The Bicycle Casino. This 220-room, 3.5-star hotel has an indoor pool along with a 24-hour fitness center and a spa tub.
Free cooked-to-order breakfast is served each morning from 6 AM to 9 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.
The 220 air-conditioned accommodations afford space to spread out with dining areas and sitting areas. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. MP3 docks, sofa beds, and microwaves are also standard.
At Embassy Suites by Hilton, Los Angeles - Downey, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. Self parking is available for USD 10.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Additional amenities include WiFi in public areas, a business center, and express check-in.