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Recent guest reviews

When we arrived our rooms where not ready had to wait 50 minutes. They said they had shortage of staff to clean and get ready our rooms. They rooms are older side and no heating or AC controls in the rooms, Its control for the all hotel . The pool was a but cold and the jacuzzi had too much chemicals and our eyes were burning had to get out. The only reason i didn't give it 1 star was because of the hotel staff was friendly and helpful.

Really poor condition, one elevator out of service and the other on the same side seems to be on its last legs, it’s barely moving. Rooms are in bad shape, our shower was backed up, towels were dirty and the couch cushions in the living space were stained with lord knows what. We stayed here a couple years ago and it was no where near this bad. It’s disgusting and I wouldn’t stay here again.

Close to Santa Anita

I think that these hotels are overrated. The beds are hard an old. The carpets are stained and dirty (plank linoleum HELLO? easy to clean and sanitize). The coffee and continental breakfast sucks. The bar closes at 9:30. Also, no towels when we arrived. Seriously. I had to ask for towels and washcloths. 2 nights and $489 later.

No restaurant

Everything is so old and doesn’t work very well. For the price not worth it. Shower is really bad, the beds are really uncomfortable, the sink drains super slow…… absolutely not recommend!

The overall experience was nice.However the breakfast was terrible it was a box with boiled eggs and apple and yogurt 😂 my husband went to Denny’s ! Other than that the property was clean the staff was very friendly and nice if you need A place to stay it good but if you’re vacationing and want the works like food and drinks this ain’t place!

How this place has gone down hill un the last couple of years...Should of saved money on the remodel of the lobby and out into the rooms. Rooms are old and run down. I steppes on two metal hair pins next to the bed which means my room waa not cleaned properly. With Covid-19 going on a dirty room is unacceptable. The manager just said sorry not can we get you another room. Terrible.

The place has a nice lobby. Everything was extremely clean. The rooms felt outdated but nonetheless very comfortable and spacious. I’d definitely recommend a relaxing stay here at the embassy. Oh and BTW the nice lady at the front desk was the sweetest and has great customer service skills and does her job effortlessly, she was there on 04/10 around 7am handing out the to go breakfast boxes.

hotel &room were very clean, confortable bed!!

Stayed here 3 days on a recent visit to LA. Hotel was very nice room was great. Unfortunately during to virus no housekeeping, no breakfast but grab and go and during the fire terrible aid conditions. Overall staff was helpful and stay was great.

The view of the mountains in the morning plus the staff was very nice

The room was great but it said continental breakfast everyday but it was in a sack and no hot breakfast.

Love staying here. Fist time staying afyer the remodel. Looks nice just wish they would of redone the rooms a little bit. My room this time on the 6th floor (616) smelled like it used to be a smoking room. The rooma do not match the rest of rhe place now.

It was great. Good service good breakfast. I didn’t eat till dinner. Saved me money thank you

Clean, good food, friendly staff. Easy access to express way

Liked free parking Food was good Pool area should have longer hours

Beautiful hotel in a nice area of Arcadia-Pasadena Breakfast was good and staff was very friendly and accommodating. The only thing I will change is the pool, it is indoors and the smell of Clorox was very strong

East Huntington Drive Arcadia CA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Located 1.3 mi (2.1 km) from Santa Anita Park, Embassy Suites by Hilton Arcadia-Pasadena Area is within a 10-minute drive of other popular attractions like City Of Hope Hospital - Duarte. This 191-room, 3.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.


Rooms

The 191 air-conditioned accommodations afford space to spread out with living rooms and dining areas. 43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, sofa beds, and microwaves are other standard amenities. Housekeeping is available on request.


Property features

At Embassy Suites by Hilton Arcadia-Pasadena Area, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Suite, 1 King Bed (Shower Only)

1 King Bed | Sleeps 4

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

Suite, 1 King Bed

1 King Bed | Sleeps 4

Basic Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites by Hilton Arcadia-Pasadena Area

Everyone (11) Couples (5) Family (10)
3
Everyone

When we arrived our rooms where not ready had to wait 50 minutes. They said they had shortage of staff to clean and get ready our rooms. They rooms are older side and no heating or AC controls in the rooms, Its control for the all hotel . The pool was a but cold and the jacuzzi had too much chemicals and our eyes were burning had to get out. The only reason i didn't give it 1 star was because of the hotel staff was friendly and helpful.

By on Apr 19, 2022

Review comment responded on May 17, 2022

Dear Susan, Thank you for sharing your feedback and please accept our apologies for the issues you encountered.

2
Family Family with small children

Really poor condition, one elevator out of service and the other on the same side seems to be on its last legs, it’s barely moving. Rooms are in bad shape, our shower was backed up, towels were dirty and the couch cushions in the living space were stained with lord knows what. We stayed here a couple years ago and it was no where near this bad. It’s disgusting and I wouldn’t stay here again.

By on Mar 6, 2022

Review comment responded on Mar 9, 2022

Dear Jaime, Thank you for sharing your feedback and I'm sorry for the issues you encountered during your stay.

4
Everyone

Close to Santa Anita

By on Feb 14, 2022

Review comment responded on Feb 14, 2022

Dear Michael, Thank you for sharing your feedback and for the rating!

3
Family Partner Couples

I think that these hotels are overrated. The beds are hard an old. The carpets are stained and dirty (plank linoleum HELLO? easy to clean and sanitize). The coffee and continental breakfast sucks. The bar closes at 9:30. Also, no towels when we arrived. Seriously. I had to ask for towels and washcloths. 2 nights and $489 later.

By on Jul 26, 2021

Review comment responded on Aug 17, 2021

Thank you very much for taking the time to share your feedback with us. We will definitely look into the delay in proving your requests.

4
Everyone

No restaurant

By on Jul 26, 2021

Review comment responded on Aug 17, 2021

Thank you for sharing your feedback! I am happy to announce that our restaurant and bar are once again open.

3
Family

Everything is so old and doesn’t work very well. For the price not worth it. Shower is really bad, the beds are really uncomfortable, the sink drains super slow…… absolutely not recommend!

By on Jun 29, 2021

Review comment responded on Aug 17, 2021

Thank you very much for taking the time to share your feedback with us and apologize for the issues you encountered during your stay.

3
Family with small children

The overall experience was nice.However the breakfast was terrible it was a box with boiled eggs and apple and yogurt 😂 my husband went to Denny’s ! Other than that the property was clean the staff was very friendly and nice if you need A place to stay it good but if you’re vacationing and want the works like food and drinks this ain’t place!

By on Jun 5, 2021

Review comment responded on Jun 9, 2021

Thank you for taking the time to share your comments. I’m sorry about the frustrations caused with the change in services due to the pandemic. We follow Los Angeles County Health Department guidelines that do not allow some services and amenities at this time. We hope you will consider visiting us again in the near future.

2
Family with small children

By on Jun 2, 2021

Review comment responded on Jun 9, 2021

Thank you for rating us.

2
Business Business

How this place has gone down hill un the last couple of years...Should of saved money on the remodel of the lobby and out into the rooms. Rooms are old and run down. I steppes on two metal hair pins next to the bed which means my room waa not cleaned properly. With Covid-19 going on a dirty room is unacceptable. The manager just said sorry not can we get you another room. Terrible.

By on May 27, 2021

Review comment responded on Jun 9, 2021

Thank you for taking the time to share these comments with us. This is certainly not indicative of our standards and it is most disappointing to know that we fell short in these areas. We hope you will consider visiting us again in the near future.

5
Partner Couples

The place has a nice lobby. Everything was extremely clean. The rooms felt outdated but nonetheless very comfortable and spacious. I’d definitely recommend a relaxing stay here at the embassy. Oh and BTW the nice lady at the front desk was the sweetest and has great customer service skills and does her job effortlessly, she was there on 04/10 around 7am handing out the to go breakfast boxes.

By on Apr 11, 2021

Review comment responded on Apr 12, 2021

Thank you for the feedback and great review! We appreciate it and look forward to welcoming you back.

Embassy Suites by Hilton Arcadia-Pasadena Area

211 East Huntington Drive, Arcadia, CA 91006
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