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Chamberlain West Hollywood

4.0 out of 5.0

Recent guest reviews

I really liked the hotel. The rooms were comfortable and well appointed. My only problems was the shower was very hard to find the right temperature, and the valet parking guys weren't always available when you needed them. I didn't get to see the pool area as it was too cold for a swim, but I hear it's nice. In general the staff was very pleasant and the room is great.

Hotel was in a nice location, very clean. Had to move into a different room in the middle of the night because the toilet wouldnt flush. Staff did a great job of bringing a new key to my room and offered to help my wife and i move are things. They allowed us to have a late checkout for our troubles. Overall, it was a nice experience and would possibly return.

Clean hotel and the staff was very friendly. Convenient to. Restaurants and night life.

Nice and clean art deco hotel conveniently located in West Hollywood. The hotel staff is super friendly and helpful. Enjoyed complementary breakfast.

Excellent experience through and through..stellar customer service and a lovely, clean and large room.

No pool available to swim on the roof top and no one advised us either until we were ready to swim. Also payed full price and amenities when they couldnt be used. Other hotels were cheaper and provided everything for same price or less

The hotel is located in a prime location. Walking distance to cafe's, restaurants, etc. and not far from Melrose or Sunset Blvd. If the weather is nice you could prob walk to those streets but if not, it's a quick 5 min car ride. I was in a King Suite which was huge and extremely comfortable. My guest stayed on the pull-out and was surprised how comfortable it was! The staff was quick and friendly and prompt. We got to the hotel 3 hours before check-in and although the room was not ready, they asked for an hour to get it ready, which I thought was very accommodating. The only bummer was at the time their pool and gym was closed to renovation.

Love the sunken living rooms. Newly upgraded room. Decent gym. $20 fee annoying.

The fish tacos were amazing in the hotel restaurant. Ángel the waitress was wonderful. The room was spacious and had a balcony where I could see the city lights. Looked like the hotel was doing some upgrades on my floor. Staff that I encountered were all very nice and helpful. They had fresh fruit out at front counter.

The room was spacious with a huge bathroom. The shower was awesome - large with great water pressure and temperature control. It was difficult to get the room temperature just right - the AC fan seemed to have only one speed - gale force. Our room had a separate living area with its own television. It also had a gas fireplace but ours wasn't working. The front desk staff was friendly and efficient. The wait staff in the bistro was VERY SLOW. The restaurant was not crowded but I couldn't even get a cup of coffee. I had to go to the lobby to get coffee from the self serve coffee station. Eventually our food (continental breakfast) arrived, and we were ignored thereafter. Nobody asked us if we needed anything or if we liked our breakfast (we didn't). Bottom line - avoid the restaurant. Overall a good experience, though. The hotel was a 15-20 minute walk to other restaurants suitable for breakfasts

Disappointing hotel, arear great but the hotel was so so. Great staf, but there is no lounge area to sit and read or work. The pool is on top but there is no seats only long chairs. All The hotel have a old smell, there is a sewer smell that is unconfortable. The shower was not very clean. The hotel must be completely renovated.

An incredible location walking distance to a lot of decent places and everywhere else one would want to go in Hollywood / Beverly Hills a very short drive. The room was absolutely massive with a cool design similar to the pictures, more like a one bedroom apartment than a hotel room - however it was very worn and needs renovating urgently. Think: frayed carpet, sockets hanging off the wall, chipped paint, loose doors etc. The same can be said about the rooftop pool and bar - lots of potential however needs updating and needs some staff up there. The bar was closed at sunset on a Friday evening - I'm sure the hotel missed out on masses of revenue from potentially thursty customers. The upkeep of the hotel was more in keep with a $50 a night motel rather than a $300 a night Hollywood property, however the location and staff were great. Ally the property needs is a basic renovation or refresh and it can be 5* but right now it feels more like *3.

As a dog friendly hotel they don't even have a dog bowl, not to mention dogs aren't allowed anywhere not that theres much to this hotel anyway, but you would think you dog won't be trapped in room in a dog friendly hotel. Staff are awful, robots ! I was there for surgery and had mention this number of times, not once I was asked how I was or if I needed help or anything, I assumed like any other boutique hotel you would get more personal connection, this was more like a No Ma'am Yes Ma'am fake smile, if you would even get anyone at the counter, most of the time there was no one even there, no door man or concierge, had to open door myself every time (heavy for someone who just had surgery). Cleaning service was awful too, I had a tray sit behind door for a good 24 hours before it was picked up next day. lose cabinet doors and towel knobs in room, Balcony wasn't even a balcony was facing a dark wall with no patio furniture, I was so disappointed with everything over all and wouldn't recommend this to anyone.

Not a lot of amenities and the lobby was next to my room so it was a bit loud but a beautiful hotel on a quiet street.

If I am staying in West Hollywood I like to stay here. It's a close walk to Santa Monica and all the great restaurants and bars

Pretty disappointed I booked the room. Wished I looked around the area for a different hotel. Cleanliness, of the room was horriable. Walked in and saw a medication on the carpet. Air conditioning was barely working. Wish I went and canceled but didn't have time, had to be at the wedding. I would definitely love my money back because wasn't worth the price. I will not recommended the hotel to my friends.

I've stayed at the Chamberlain years ago and it was awesome. I stayed this time and had a very different experience. They hit me with a hidden $40 a NIGHT parking fee (for 4 nights...ouch), the facilities looked like they hadn't been maintained since 2006, and the room was very musty. For the cost, not a great experience. The only really good thing was the location - you can walk pretty much anywhere in WeHo.

We had such a pleasent time! Very clean and quiet. The location was perfect!

1000 Westmount Dr West Hollywood CA

Hotel highlights

  • Walking distance to Sunset Strip and Melrose Avenue
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Located in Norma Triangle, Chamberlain West Hollywood is within a 10-minute walk of popular sights such as Sunset Strip and Whiskey a Go Go. This 4-star hotel welcomes guests with 115 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and a rooftop terrace.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


Rooms

Guests can expect to find WiFi and 60-inch a Smart TV with satellite channels and first-run movies. Pillowtop beds sport Egyptian cotton sheets and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a fireplace, a balcony, and an iPod dock.


Property features

Guests of Chamberlain West Hollywood have access to an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Valet parking is available for USD 45.00 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this boutique hotel include WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Executive Suite

King 1 | Full 1 | Sleeps 4

One-bedroom Suite

King 1 | Full 1 | Sleeps 4

Premier Wet-Bar Suite

King 1 | Full 1 | Sleeps 3

Executive Suite, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Chamberlain West Hollywood

Everyone (15) Couples (15) Business (12) Students (1) Family (6) Other (17) Friends (11)
5
Everyone

By on Feb 19, 2019

Review comment responded on Apr 1, 2019

Wow. Thank you for the great score. Come back soon. Regards, Ana Lopez Front Office Manager

4
Everyone

I really liked the hotel. The rooms were comfortable and well appointed. My only problems was the shower was very hard to find the right temperature, and the valet parking guys weren't always available when you needed them. I didn't get to see the pool area as it was too cold for a swim, but I hear it's nice. In general the staff was very pleasant and the room is great.

By on Jan 14, 2019

Review comment responded on Jan 18, 2019

Thanks for staying with us. We appreciate your feedback!

4
Everyone

Hotel was in a nice location, very clean. Had to move into a different room in the middle of the night because the toilet wouldnt flush. Staff did a great job of bringing a new key to my room and offered to help my wife and i move are things. They allowed us to have a late checkout for our troubles. Overall, it was a nice experience and would possibly return.

By on Jan 10, 2019

Review comment responded on Jan 11, 2019

Thanks for staying with us. We appreciate your feedback! kind regards, Jonathan Tique

5
Everyone

Clean hotel and the staff was very friendly. Convenient to. Restaurants and night life.

By on Jan 1, 2019

Review comment responded on Jan 4, 2019

I do agree, we are in a great location. Happy to hear the staff took care of you and hank you Anonymous for staying with us. Best, Ana Lopez Front Office Manager

5
Everyone

By on Dec 31, 2018

Review comment responded on Dec 31, 2018

Thank you so much..Happy New Year..

5
Everyone

Nice and clean art deco hotel conveniently located in West Hollywood. The hotel staff is super friendly and helpful. Enjoyed complementary breakfast.

By , from Hausen on Oct 30, 2018

Review comment responded on Oct 30, 2018

Good Day, Thanks for staying with us. We greatly appreciate your feedback! Kind regards, Jonathan Tique Assistant Front Office Manager

5
Everyone

Excellent experience through and through..stellar customer service and a lovely, clean and large room.

By , from New York, NY on Oct 24, 2018

Review comment responded on Oct 26, 2018

Thanks for staying with us. We appreciate your feedback! kind regards, Jonathan Tique Assistant Front Office Manager

4
Everyone

No pool available to swim on the roof top and no one advised us either until we were ready to swim. Also payed full price and amenities when they couldnt be used. Other hotels were cheaper and provided everything for same price or less

By on Apr 2, 2018

Review comment responded on Apr 14, 2018

Thank you Anonymous for taking the time to review our hotel. Our pool is getting a new look and we welcome you back to see the results. Best, Ana Lopez Front Office Manager

4

in the heart of it all!

Everyone

The hotel is located in a prime location. Walking distance to cafe's, restaurants, etc. and not far from Melrose or Sunset Blvd. If the weather is nice you could prob walk to those streets but if not, it's a quick 5 min car ride. I was in a King Suite which was huge and extremely comfortable. My guest stayed on the pull-out and was surprised how comfortable it was! The staff was quick and friendly and prompt. We got to the hotel 3 hours before check-in and although the room was not ready, they asked for an hour to get it ready, which I thought was very accommodating. The only bummer was at the time their pool and gym was closed to renovation.

By , from Washington, DC on Mar 5, 2018

Review comment responded on Mar 8, 2018

Hello, Thank you for taking the time to review our property after your stay. We greatly appreciate the feedback. We are excited about our renovations and hope you will be able to come back to experience the property in full. best, Jonathan Tique Assistant Front Office Manager

4

great location. large rooms

Everyone

Love the sunken living rooms. Newly upgraded room. Decent gym. $20 fee annoying.

By , from palm beach on Jan 30, 2018

Review comment responded on Jan 31, 2018

Thank you for taking the time to review our property. we hope to have you back soon! safe travels.