American Inn & Suites2.0 out of 5.0
Recent guest reviews
Great motel,all the times I've stayed here has been a pleasure me and my family prefer this motel cause there customer service is excellent. Pool is the main thing my kids love it. Rooms are always clean. Haven't had any bad experiences here. I love the spacious rooms and the price is right.!
Currently laying in the bed covered with random itchy crawly feelings afraid of bed bugs like never before. I had finally loosened up trying to fall asleep while I keep telling myself "it's not that bad" after the last hotel down the road we had checked into the worst room that smelled awful of cigarette smoke and had brown stains in bathtub, coffee creamers stuffed in holes, dust and hair and much much more, we tried again at another hotel... cringe... so we moved down the road trying to find something more suitable and landed here.... anything was impressive after the last... needless to say. I have heard doors slamming which isn't so bad.... BUT there is dirt, brown marks, stains, chips and wax on the walls floors sinks side tables, everywhere! I told myself to go to sleep to just get out of here as soon as possible and as I almost fell to sleep a tickling sensation almost like a crawling feeling was up my leg. Eek... I prayed for one thing. No bugs. I let go of the Slight smoke smell. I let go of the brown goo lining the whole floor and ceiling. The dirty unwashed bed covers. The wax spills. But bugs cross the limit for me. I have yet to SEE anything but shall finish this review after my stay to verify. No sleep. Slept with the lights on to keep the highly likely cockroaches and *holding my breath that my room did not have them* bed bugs at bay a little bit. I still think I would have felt better sleeping in my car. I layed personal blankets down on the bed and pillows before allowing my kids to touch anything. I wore flip flops EVERYWHERE. I dare not shower in that scary probably dirty shower. The cushioned seat that should have been mostly green was stained brown and smelled like cheap men's cologne had been sprayed all over it. The side of the fridge had food and grease splatter down the side and the stove top had grease as well on it.. I heard lots of cursing and the "f" word yelled a lot all night and into the morning. I opened my blinds in the morning to find they left the window open and the screen had holes in it as well as was filthy. Not to mention that there was a group of what appeared to be people one drugs chains moving outside their room twitching and yelling and each other. Honestly I see that the managements trying in some areas like they have replaced the carpet with wood flooring. Perhaps they do not have a lot of money to spare to improve or their clientele does not help things. Never the less I would never never never stay there again. I think a piece of my soul died there in the terror and despair of sleeping amongst the drug impaired ranting lunatics outside, the germ infested, stinky, totally assumable bug filled room. In the morning no one even thought to go check the breakfast. I would never eat food prepared in that building..... time to knock it down or begin a fumigation to clear the druggies and roaches. Never. Again.
Where should I start?!? This "Suite" was very dirty when we walked in. The walls looked like they have not been cleaned in years. The trash can lid was filthy. The Fridge must have been going out because it "barked" at us and kept my friend up all night. We stayed 2 night and on the second night, we came back to the motel and there were cops there arresting people. We did not dare to walk on the floor barefoot. We saw a few roaches. There was a love seat in the room and I have no clue what was on it plus it smelled horrible. They were also stained. The beds did not have a blanket under the coverlet. Everyone knows not to use the coverlet/comforter at a motel so we had to cover up with the beach towels we had brought with us. I would recommend to NEVER go here, EVER. No Hairdryer. The remote did not work for the tv. The shelves were gross. The water pressure in the shower was like taking a shower in a prison (not that I have been there personally). It is a maze to get to your room. The railings are gross. The pictures on the website are far from the actual rooms. WIFI only works in one room.
I was staying there for one month. I had to deal with coackroaches the entire time. I ve told the front desk people and manager many many times and they didn t do much. I asked to be move to another room several time. After 3 weeks and waking up with a coackroach in my bed, they finaly move me to another room. First thing I saw opening a drawer : cockroach ! The next morning, I woke up dicovering my entire body was covered with bed bugs bites. That hotel was a complete nightmare!!!
I personally have stayed for a very long period in this hotel and have seen it in its best and worst times, overall this hotel is one of the best value hotel that you can survive on for long months, the management are quite attentive and on top of everything, just had some chronicle internet connection issues but finally came out real good too. I'd advice anyone who is looking for the full packages at affordable price to consider this hotel. Good luck to everyone and have a nice stay warm regards
When we first entered the room is smelled disgusting. We then noticed that there was a mold problem. We had to sleep with the window open. The bed sheets did not look clean. The bathroom only had one small bar of soap. I wouldn't recommend this place unless you really need a place to stay and no one else is available.
This place is like staying or being at home away from home with their short stay or extended stay because the rooms offers full kitchenette with stove and refrigerator, couch, work table, daily room service, wireless internet service, laundry room, and clean swimming pool. Spacious rooms, there's even rooms that have a 2nd private bedroom, and pull out sofa bed for extra people. The rooms are clean. The facility, including the parking areas, walk ways, & pool were maintained and cleaned on a regular basis, and very well lighted at night throughout. Any spills or trash were immediately cleaned up and picked up. They even provided quick service! When freezer broke down and light bulbs went out in bathroom and refrig, they sent the maintenance guy to fix it the same day even though it was late into the evening time! That's a Wow! The manager and the staffs were available at all times, were very understanding, & treated us with kindness, care, and very helpful. Keep up the good service!
This hotel has everything you need to enjoy your vacation. It is within walking distance to several shops and restaurants. the pool is beautiful. The Staff was extremely helpful with all our questions. We have already recommended to our friends.
Location was convenient, there were no bed bugs or fires, the kitchenette looked decent, and the mattress was comfortable, and the police drove through without finding a reason to stop. Otherwise it was horrible, from open tubes of mayonnaise under the bed to abandoned cars to kids running rampant at all hours. The clientele is poor and many appear to have no other option. The manager was kind enough to not insist we pay for the nights we booked but did not use.
You're better of sleeping in your vehicle and showering at a gym. I was given a voucher to stay there by a social services program during some tough times. When I arrived there was candlewax melt and ash nearly everywhere. I had to use all the towels to clean it up. When I requested towels it would take hours. The wifi was so slow it was useless. And worst of all, one night I accidentally locked myself out of room late. It was around 1am and I stepped out to use the vending machine. I was in flip flops and shorts. After realizing I was locked out, I went to the attendant window. Because it was late and I did not see anybody I rang the bell a few times. Then the attendant came up to the window all offensive lecturing me not to ring the bell so many times. I told the guy, "Dude, it's freezing and am out here in shorts and flip flops. Let me get the key" and he then told me I could not get in. This is illegal and immoral. Because the attendant choose to have a petty power trip, I was kicked out in the cold. I told them I would call 9-11 for theft and the guy shrugged me off. I had to borrow a cell phone from someone outside (luck me there was someone outside that late) and I called 9/11. The cop was a jerk but he let me get my stuff out. I then told off the rude attendant and slept in my SUV. I hope they go out of business and the social service agency Pacific Clinics needs to stop referring people here.
- Free in-room WiFi
- Free parking
- Outdoor pool
- Laundry facilities
American Inn & Suites is located within a few miles (5 km) of Harvey Mudd College and Scripps College. This 115-room motel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's also close to Pomona College and Auto Club Raceway at Pomona.
The 115 air-conditioned rooms feature kitchens with refrigerators and microwaves. 27-inch TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls are also standard.
American Inn & Suites features an outdoor pool and laundry facilities. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
Reviews from Trip Advisor
28% of guests recommend this hotelTotal of 18 reviews