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The Strand Palace Hotel

4.0 out of 5.0

Recent guest reviews

The location is great, the mattress is very good, the room is too small and it is too hot even when is cool outside. Breakfast expensive but good

The concierge service was outstanding. They were all pleasant, patient and helpful.

The location is good. Staff members are friendly and informative. In our room, the toilet flushing was slow. Thought it was choked. Good response.

The hotel is excellent for theater-goers and museum mavens.

This is a beautiful hotel in walking distance from the London Eye, the Royal Festival Hall, and many key theaters. The rooms are clean and bright, and the staff were very helpful and kind.

The hotel was wonderful. I upgraded my room to an Executive Single. It was a bit small, but clean with a very comfortable bed. The staff were very friendly and helpful. The breakfast was the best!! I think I enjoyed the breakfast most. I would definitely stay there again. It is central to the heart of London.

My experience was amazing didn't think i would fall in love with a country and being there made me want to stay there and not go back home.

Located right in the heart of London! Easy walk to all attractions and public transportation. The restaurants were a little expensive within the hotel so we ate at places right on the Strand. The rooms were always clean and everything we needed to use was replaced daily towels, soaps, trash emptied. We enjoyed our stay and we recommend it to everyone!

Located on the Strand in the heart of London. Gets 5 stars on location.

I found the hotel to be very lovely and safe. The room was cozy, but enough space for my luggage and stuff. Every inch was used in an efficient manner. The complimentary coffee/tea with biscuits in room was a delicious treat and great way to start/end my day. Also, I really enjoyed the surprise bottle of delicious red wine. THANK YOU! The neighborhood felt as safe as one can be in the City area of London. There were homeless people strewn across Covent Gardens and around the blocks near the hotel. However, this seems to be more of a London problem, than just the hotel as I noticed it across neighborhoods. I felt safe walking alone up until about 10-11p when the shows let out. After that, it was an increase feeling of needing to be even more on your guard. One just has to mindful walking in London, whether it's day or night. The hotel itself felt very safe and secure. It had a security feature that required you to use your hotel key to get into the building after a certain time, so that was good. But for location, you could not really do better. It was located off major bus routes, near 2 Tube stations (3 lines) & a Ferry stop. A lot of major sites were also within a 15-20 min walking distance. I truly appreciated the luggage storage as it allowed me to maximize my time in London on my arrival & departure. THANKS!!

Perfect location, nice hotel, nice staff, good price. The only problem was the lack of air conditioning. Normally this would not be an issue, but in hot summer weather the room can get really hot. A fan was included but an AC would be better.

I needed a hotel in the Covent Garden area and the Strand Palace was perfect. I've now stayed there two times and will continue to return on Business trips to London.

Check in time was early and I had to pay extra money I have never seen this before in any other hotel

We stayed here for six days in a standard king room on a high floor. All are requests were met. It is not a fancy hotel and rooms are small, but it is clean and centrally located. Housekeeping staff are all very good.

Excellent experience! Loved my stay here. Great location!

While a great location, our room was tiny and stuffy. No air conditioning. Scaffolding up outside window facing other rooms. Did not seem safe to leave window open because of scaffolding. Result was very muggy room. They provided small fan but that was only of marginal help. Bed mattress was hard and not too comfortable.

Helpful staff clean rooms and perfectly located! I would definitely stay there again!

I have been staying at this hotel for about 27 years and it just keeps improving. Even saw improvement from last stay in Nov of 2016.

There was a fire in the basement of the hotel on Easter Sunday night just after 11pm. We were out of the hotel for about three hours. There was no effort to give to us as a price break or some perk because of the fire. I must say that the staff did the best they could with the entire population of the hotel on the street. The Savoy Hotel across the street welcomed us out of the cold. Once we got inside it rained as well.

Nice hotel. Very clean. Easy distance walking to shopping.

Room options

Standard Double

Full 1 | Sleeps 2

Standard Single

Twin 1 | Sleeps 1

Standard Twin, 2 Single Beds

Twin 2 | Sleeps 2

Executive King

King 1 | Sleeps 2

Guest reviews for The Strand Palace Hotel

Everyone (40) Business (20) Couples (56) Family (18) Other (114) Friends (22)
3

good location

Everyone

The location is great, the mattress is very good, the room is too small and it is too hot even when is cool outside. Breakfast expensive but good

By , from Idaho on Oct 29, 2017

4

excellent location downtown london.

Everyone

The concierge service was outstanding. They were all pleasant, patient and helpful.

By , from Oshkosh, WI on Oct 16, 2017

4

commendable hotel in the center of london.

Everyone

The location is good. Staff members are friendly and informative. In our room, the toilet flushing was slow. Thought it was choked. Good response.

By , from Raleigh, NC, US on Oct 16, 2017

4

hotel has great location in the center of london.

Everyone

The hotel is excellent for theater-goers and museum mavens.

By , from San Francisco on Oct 14, 2017

5

i will stay here again...

Everyone

This is a beautiful hotel in walking distance from the London Eye, the Royal Festival Hall, and many key theaters. The rooms are clean and bright, and the staff were very helpful and kind.

By , from San Francisco on Sep 30, 2017

5

wonderful

Everyone

The hotel was wonderful. I upgraded my room to an Executive Single. It was a bit small, but clean with a very comfortable bed. The staff were very friendly and helpful. The breakfast was the best!! I think I enjoyed the breakfast most. I would definitely stay there again. It is central to the heart of London.

By , from CA on Aug 25, 2017

5
Everyone

My experience was amazing didn't think i would fall in love with a country and being there made me want to stay there and not go back home.

By on Aug 23, 2017

4

wonderful stay!

Everyone

Located right in the heart of London! Easy walk to all attractions and public transportation. The restaurants were a little expensive within the hotel so we ate at places right on the Strand. The rooms were always clean and everything we needed to use was replaced daily towels, soaps, trash emptied. We enjoyed our stay and we recommend it to everyone!

By , from massachusetts on Aug 5, 2017

4

great location and good price

Everyone

Located on the Strand in the heart of London. Gets 5 stars on location.

By on Aug 3, 2017

5

single female traveler in the city

Single Women

I found the hotel to be very lovely and safe. The room was cozy, but enough space for my luggage and stuff. Every inch was used in an efficient manner. The complimentary coffee/tea with biscuits in room was a delicious treat and great way to start/end my day. Also, I really enjoyed the surprise bottle of delicious red wine. THANK YOU! The neighborhood felt as safe as one can be in the City area of London. There were homeless people strewn across Covent Gardens and around the blocks near the hotel. However, this seems to be more of a London problem, than just the hotel as I noticed it across neighborhoods. I felt safe walking alone up until about 10-11p when the shows let out. After that, it was an increase feeling of needing to be even more on your guard. One just has to mindful walking in London, whether it's day or night. The hotel itself felt very safe and secure. It had a security feature that required you to use your hotel key to get into the building after a certain time, so that was good. But for location, you could not really do better. It was located off major bus routes, near 2 Tube stations (3 lines) & a Ferry stop. A lot of major sites were also within a 15-20 min walking distance. I truly appreciated the luggage storage as it allowed me to maximize my time in London on my arrival & departure. THANKS!!

By on Jul 30, 2017