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The Strand Palace Hotel

4.0 out of 5.0

Recent guest reviews

Rooms are simple a bit dated but that is often the case in some of the older London hotels. The positive is the great location. My room was small but comfy, the bathroom larger than expected. I can say that it is good value for money. Staff were super kind, they need some more staff though as checkout time has long lines. Special kudos to the doorman, I do love this attention to detail of formal doorman at the hotel. Easy walk to any of the many sites in the area and theater areas.

Bathroom door opens inwards, blocks sink. Front Desk staff often seems befuddled. returning guest, 20 pound early check-in fee is an insult. They do not honor things from 3rd party bookings.

The location is great, the mattress is very good, the room is too small and it is too hot even when is cool outside. Breakfast expensive but good

The concierge service was outstanding. They were all pleasant, patient and helpful.

The location is good. Staff members are friendly and informative. In our room, the toilet flushing was slow. Thought it was choked. Good response.

The hotel is excellent for theater-goers and museum mavens.

This is a beautiful hotel in walking distance from the London Eye, the Royal Festival Hall, and many key theaters. The rooms are clean and bright, and the staff were very helpful and kind.

The hotel was wonderful. I upgraded my room to an Executive Single. It was a bit small, but clean with a very comfortable bed. The staff were very friendly and helpful. The breakfast was the best!! I think I enjoyed the breakfast most. I would definitely stay there again. It is central to the heart of London.

My experience was amazing didn't think i would fall in love with a country and being there made me want to stay there and not go back home.

Located right in the heart of London! Easy walk to all attractions and public transportation. The restaurants were a little expensive within the hotel so we ate at places right on the Strand. The rooms were always clean and everything we needed to use was replaced daily towels, soaps, trash emptied. We enjoyed our stay and we recommend it to everyone!

Located on the Strand in the heart of London. Gets 5 stars on location.

I found the hotel to be very lovely and safe. The room was cozy, but enough space for my luggage and stuff. Every inch was used in an efficient manner. The complimentary coffee/tea with biscuits in room was a delicious treat and great way to start/end my day. Also, I really enjoyed the surprise bottle of delicious red wine. THANK YOU! The neighborhood felt as safe as one can be in the City area of London. There were homeless people strewn across Covent Gardens and around the blocks near the hotel. However, this seems to be more of a London problem, than just the hotel as I noticed it across neighborhoods. I felt safe walking alone up until about 10-11p when the shows let out. After that, it was an increase feeling of needing to be even more on your guard. One just has to mindful walking in London, whether it's day or night. The hotel itself felt very safe and secure. It had a security feature that required you to use your hotel key to get into the building after a certain time, so that was good. But for location, you could not really do better. It was located off major bus routes, near 2 Tube stations (3 lines) & a Ferry stop. A lot of major sites were also within a 15-20 min walking distance. I truly appreciated the luggage storage as it allowed me to maximize my time in London on my arrival & departure. THANKS!!

Perfect location, nice hotel, nice staff, good price. The only problem was the lack of air conditioning. Normally this would not be an issue, but in hot summer weather the room can get really hot. A fan was included but an AC would be better.

I needed a hotel in the Covent Garden area and the Strand Palace was perfect. I've now stayed there two times and will continue to return on Business trips to London.

Check in time was early and I had to pay extra money I have never seen this before in any other hotel

We stayed here for six days in a standard king room on a high floor. All are requests were met. It is not a fancy hotel and rooms are small, but it is clean and centrally located. Housekeeping staff are all very good.

Excellent experience! Loved my stay here. Great location!

While a great location, our room was tiny and stuffy. No air conditioning. Scaffolding up outside window facing other rooms. Did not seem safe to leave window open because of scaffolding. Result was very muggy room. They provided small fan but that was only of marginal help. Bed mattress was hard and not too comfortable.

Helpful staff clean rooms and perfectly located! I would definitely stay there again!

I have been staying at this hotel for about 27 years and it just keeps improving. Even saw improvement from last stay in Nov of 2016.

372 The Strand London England

Hotel highlights

  • Walking distance to Covent Garden Market and King's College London
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in City of Westminster, The Strand Palace Hotel is adjacent to Covent Garden Market and within a 5-minute walk of other popular sights like King's College London. This 4-star hotel has 785 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Centrally located in London, the hotel is also a short walk from Royal Opera House and London Coliseum.


Dining

Enjoy a bite to eat at Sacred , the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 785 rooms feature coffee makers, free newspapers, and free bottled water. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and desks.


Property features

The Strand Palace Hotel features a fitness center, free WiFi in public areas, and 9 meeting rooms. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Standard Double

Full 1 | Sleeps 2

Standard Single

Twin 1 | Sleeps 1

Standard Twin, 2 Single Beds

Twin 2 | Sleeps 2

Executive King

King 1 | Sleeps 2

Guest reviews for The Strand Palace Hotel

Everyone (42) Business (20) Couples (56) Family (18) Other (114) Friends (22)
4

great location

Everyone

Rooms are simple a bit dated but that is often the case in some of the older London hotels. The positive is the great location. My room was small but comfy, the bathroom larger than expected. I can say that it is good value for money. Staff were super kind, they need some more staff though as checkout time has long lines. Special kudos to the doorman, I do love this attention to detail of formal doorman at the hotel. Easy walk to any of the many sites in the area and theater areas.

By , from seoul on Jan 18, 2018

Review comment responded on Jan 24, 2018

Dear James, Thank you for reviewing the Strand Palace Hotel. I am pleased to hear that you enjoyed your stay here with us. Please note, we have introduced an 'Express Check Out' system in which guests can simply post their keys in our Express Check Out Box and go, rather than handing them in at Reception. Kind Regards, Holly

3

other than location, nothing special

Everyone

Bathroom door opens inwards, blocks sink. Front Desk staff often seems befuddled. returning guest, 20 pound early check-in fee is an insult. They do not honor things from 3rd party bookings.

By , from Miami, Florida on Dec 25, 2017

Review comment responded on Feb 18, 2018

Dear Sherry, Thank you for reviewing the Strand Palace Hotel. I do apologise that you did not have a pleasant stay with us; we are currently in the process of a long term improvement so I hope that once these works are completed we will be able to show you the improvements we have made. Kind Regards, Holly

3

good location

Everyone

The location is great, the mattress is very good, the room is too small and it is too hot even when is cool outside. Breakfast expensive but good

By , from Idaho on Oct 29, 2017

4

excellent location downtown london.

Everyone

The concierge service was outstanding. They were all pleasant, patient and helpful.

By , from Oshkosh, WI on Oct 16, 2017

4

commendable hotel in the center of london.

Everyone

The location is good. Staff members are friendly and informative. In our room, the toilet flushing was slow. Thought it was choked. Good response.

By , from Raleigh, NC, US on Oct 16, 2017

4

hotel has great location in the center of london.

Everyone

The hotel is excellent for theater-goers and museum mavens.

By , from San Francisco on Oct 14, 2017

5

i will stay here again...

Everyone

This is a beautiful hotel in walking distance from the London Eye, the Royal Festival Hall, and many key theaters. The rooms are clean and bright, and the staff were very helpful and kind.

By , from San Francisco on Sep 30, 2017

5

wonderful

Everyone

The hotel was wonderful. I upgraded my room to an Executive Single. It was a bit small, but clean with a very comfortable bed. The staff were very friendly and helpful. The breakfast was the best!! I think I enjoyed the breakfast most. I would definitely stay there again. It is central to the heart of London.

By , from CA on Aug 25, 2017

5
Everyone

My experience was amazing didn't think i would fall in love with a country and being there made me want to stay there and not go back home.

By on Aug 23, 2017

4

wonderful stay!

Everyone

Located right in the heart of London! Easy walk to all attractions and public transportation. The restaurants were a little expensive within the hotel so we ate at places right on the Strand. The rooms were always clean and everything we needed to use was replaced daily towels, soaps, trash emptied. We enjoyed our stay and we recommend it to everyone!

By , from massachusetts on Aug 5, 2017