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Recent guest reviews

We loved the central location of The Strand Palace. The room (Deluxe Reburbished King) was aesthetically ordinary, compared to some of the other places we stayed (Malmaison Oxford and The Standard London), but we found the bathroom design and technology to be superior and functional. We faced the streets, so it could get a bit loud (some street construction in the early am one day and pumped-up attendees for the many musicals in the area performing their favorite sets after the shows let out in the evenings). On the weekend mornings, this large facility could use a few more elevators, but the place grew on me the longer I stayed.

Great location walking distance to lots of great activities.

I would love to give a full 5 to the Strand, but 2 things. 1) my first room had water damage and a leak that woke me up in the middle of the night. 2) When a contacted the front desk, they sent someone to take a look and suggested I would have to change rooms. This required my repacking, and when I inquired if I would be receiving a little upgrade for the inconvenience, the initial response was "No". I began packing and it really landed what a pain this was to have to move. I circled back and asked to speak to the manager, and after a consultation with the manager, I was THEN granted an upgrade. I feel like it should be standard policy of the hotel that in this situation, or ANY where a guest is inconvenienced, SOMETHING should be offered to say "we value your patronage. Other than that, it was a great place to stay for it's location, and the staff, overall, l was warm and welcoming.

Great location, great breakfast, but single room is TINY! Be prepared, but don't let that stop you. Worth the trade-off for the location.

I will be back soon. Great and very nice staff, great breakfast too

Spotless & up-to-date; "cosy" room was WAY too tight.

We booked this trip 6 months prior to our stay traveling from Canada and prepaid for the two nights. Our flights were cancelled due to Covid-19 outbreak as this was a vacation or non essential travel, we reached out to the hotel to cancel our reservation and get a refund. We were told very sorry its too bad you cannot stay with us but it is not our fault and there will be no refund or credit given. We realize these are tough circumstances for the hotel but this situation is very tough on us as well especially financially. We cannot recommend any hotel that would take advantage of people during a crisis.

Hotel de gran nivel y muy buena atencion. El prsonal.de recepcion hablaba ingles y español lo cual facilita las cosas.

372 The Strand London England

Hotel highlights

  • Walking distance to Trafalgar Square and Piccadilly Circus
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in London City Centre, The Strand Palace Hotel is adjacent to Covent Garden Market and within a 15-minute walk of popular sights like Piccadilly Circus. This 4-star hotel has 785 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Coffee makers, free newspapers, and laptop-compatible safes are also available. Housekeeping is available on request.


Property features

Guests of The Strand Palace Hotel enjoy free WiFi in public areas, a 24-hour business center, and a computer station. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include express check-out, laundry facilities, and an ATM.

Room options

Deluxe King - Newly Refurbished

1 King Bed | Sleeps 2

Superior King - Newly Refurbished

1 King Bed | Sleeps 2

Deluxe Double - Newly Refurbished

1 Double Bed | Sleeps 2

Deluxe Studio King - Newly Refurbished

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for The Strand Palace Hotel

Everyone (6) Couples (1) Family (3)
4
Friends

We loved the central location of The Strand Palace. The room (Deluxe Reburbished King) was aesthetically ordinary, compared to some of the other places we stayed (Malmaison Oxford and The Standard London), but we found the bathroom design and technology to be superior and functional. We faced the streets, so it could get a bit loud (some street construction in the early am one day and pumped-up attendees for the many musicals in the area performing their favorite sets after the shows let out in the evenings). On the weekend mornings, this large facility could use a few more elevators, but the place grew on me the longer I stayed.

By on May 12, 2022

Review comment responded on May 13, 2022

Dear Karen, Thank you for taking the time to review us ! I am glad to see that you have overall enjoyed your stay. We are looking forward to welcoming you back at Strand Palace. Kind Regards, Alessia

5
Everyone

By on Mar 1, 2022

5
Friends

Great location walking distance to lots of great activities.

By on Jan 23, 2022

Review comment responded on Jan 23, 2022

Dear Nicholas B, Thank you for taking the time to provide such positive feedback following your recent visit to The Strand Palace Hotel. I do hope to have the pleasure of welcoming you back again very soon. Kind regards, Antoine Duty Manager

5
Everyone

By on Jan 22, 2020

Review comment responded on Jan 22, 2020

Dear Guest, Thank you for taking your time giving us your review, it is very much appreciated. We are pleased to learn you enjoyed staying with us. We truly look forward to welcome you back at Strand Palace. Best regards, Josephine Jensen Guest Relations Manager

4
Everyone

I would love to give a full 5 to the Strand, but 2 things. 1) my first room had water damage and a leak that woke me up in the middle of the night. 2) When a contacted the front desk, they sent someone to take a look and suggested I would have to change rooms. This required my repacking, and when I inquired if I would be receiving a little upgrade for the inconvenience, the initial response was "No". I began packing and it really landed what a pain this was to have to move. I circled back and asked to speak to the manager, and after a consultation with the manager, I was THEN granted an upgrade. I feel like it should be standard policy of the hotel that in this situation, or ANY where a guest is inconvenienced, SOMETHING should be offered to say "we value your patronage. Other than that, it was a great place to stay for it's location, and the staff, overall, l was warm and welcoming.

By on Dec 27, 2019

Review comment responded on Dec 27, 2019

Dear Guest, Thank you for taking your time giving us your feedback, it is very much appreciated. I am pleased to learn you enjoyed staying with us and grateful for your kind words. I do apologize for the inconvenience during the beginning of your stay. As you might have noticed, I have replied to your direct feedback to our hotel. We truly hope to welcome you back at Strand Palace. I am looking forward to hearing from you. Best regards, Josephine Jensen Guest Relations Manager

1
Everyone

By on Oct 11, 2019

Review comment responded on Oct 11, 2019

Dear Guest, Thank you for reviewing Strand Palace. I do apologise that you had a disappointing experience with us. Please do not hesitate to contact us if you wish to discuss this further. Kind Regards Holly

5
Everyone

Great location, great breakfast, but single room is TINY! Be prepared, but don't let that stop you. Worth the trade-off for the location.

By on Sep 11, 2019

Review comment responded on Sep 11, 2019

Dear guest, Thank you for reviewing us. We are glad to learn that you have enjoyed your stay at Strand Palace and we look forward to welcome you back. Best regards, Vanessa Guest Relations Manager

5
Everyone

By on Aug 18, 2019

Review comment responded on Sep 3, 2019

Dear guest, Thank you for reviewing us. We are glad to learn that you have enjoyed your stay at Strand Palace and we look forward to welcome you back. Best regards, Vanessa Guest Relations Manager

5
Family

I will be back soon. Great and very nice staff, great breakfast too

By on Aug 17, 2019

Review comment responded on Sep 7, 2019

Dear Guest, Thank you for reviewing Strand Palace. Kind Regards, Holly

4
Partner Couples

Spotless & up-to-date; "cosy" room was WAY too tight.

By on Aug 12, 2019

Review comment responded on Sep 3, 2019

Dear guest, Thank you for reviewing us. We are glad to learn that you have enjoyed your stay at Strand Palace and we look forward to welcome you back. Best regards, Vanessa Guest Relations Manager

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