Cosy Double
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The Strand Palace Hotel
4.0 out of 5.0Enter your dates to see prices
The Strand Palace Hotel
4.0 out of 5.0
3.8
out of 5
Average Guest Review
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Recent guest reviews
There was hair on my clean bedsheet and on the bathroom floor . Mattress was softer on one side I feel like I will fall off . Concierge staff was grumpy at times during questions .
Lovely hotel, staff very helpful cafe. Had very good food and inexpensive. Highly recommend it.
Best thing about this hotel is the location. Minutes from Covent Garden and loads of restaurants, shops and theatres. Hotel is average but the location can’t be beat. Many international travelers staying there.
ON a spur of the moment we decided to try and see the musical the Lion King. The hotel is in the perfect location for walking to the theater and going out for dinner and shopping. Lovely historic building -while still having all of the electrical outlets available for todays traveler...
Room met our needs - was clean and large but felt kinda old and in need of renovation. Breakfast was okay but after second day it became obvious you were placed in lesser rooms for lesser buffet based on what you paid for room - my sister called it the cattle car room. The worse part of that was they walked you pass the other buffets first before you got to the back room/buffet that had much more limited choices. The concierge was great- he gave us great tips for the bus system and was very friendly and knowledgeable. Front desk staff was snippy and borderline rude, maybe it was just a bad day for her but we did not think she was friendly at all.
Very very small rooms, the hotel right now is under constructions so a lot of noise and dust Ask the front desk to see your room before you going up with the luggage
staff are very kind and helpful. nice foods, it is very good location of hotel for traveler
My stay at the Strand Palace could not have been better. When I arrived early in the morning after an overnight international flight, the staff did their best to check me into a room early. When one wasn't available, they arranged bag handling and storage for me for a few hours, enabling me to start my sightseeing early. When I returned to the hotel that evening, check in was fast and efficient. Several hours after check in, a complimentary bottle of wine and two wine glasses were delivered to my room. The facilities were modern, clean, and comfortable. The hotel staff were incredibly responsive to cleaning my room and, when I needed to check out, handled the process quickly to send me on my way.
We were looking for a reasonable place near the theaters (the reason we went back to London) and this was it. Being on the Strand meant we could walk to most theaters and taxis were everywhere. It turned out that the room, while small, had a great bath area and was very clean and up to date. Being on the first floor meant never having to wait for the elevators and we had no issues with noise. The coffee shop and attached restaurant were just what we needed in the morning and evening, even open late after the shows. To be honest we enjoyed going across the street to the Savoy for drinks, but convenience was part of the charm of the place.
I was able to come to London a day in advance of a work trip and wanted to shop, sight see, and attend the theater. I wanted a centrally located hotel for a relatively inexpensive rate and the strand palace’s single room was perfect to fit the bill.
Rooms are simple a bit dated but that is often the case in some of the older London hotels. The positive is the great location. My room was small but comfy, the bathroom larger than expected. I can say that it is good value for money. Staff were super kind, they need some more staff though as checkout time has long lines. Special kudos to the doorman, I do love this attention to detail of formal doorman at the hotel. Easy walk to any of the many sites in the area and theater areas.
Bathroom door opens inwards, blocks sink. Front Desk staff often seems befuddled. returning guest, 20 pound early check-in fee is an insult. They do not honor things from 3rd party bookings.
The location is great, the mattress is very good, the room is too small and it is too hot even when is cool outside. Breakfast expensive but good
The concierge service was outstanding. They were all pleasant, patient and helpful.
The location is good. Staff members are friendly and informative. In our room, the toilet flushing was slow. Thought it was choked. Good response.
The hotel is excellent for theater-goers and museum mavens.
This is a beautiful hotel in walking distance from the London Eye, the Royal Festival Hall, and many key theaters. The rooms are clean and bright, and the staff were very helpful and kind.
The hotel was wonderful. I upgraded my room to an Executive Single. It was a bit small, but clean with a very comfortable bed. The staff were very friendly and helpful. The breakfast was the best!! I think I enjoyed the breakfast most. I would definitely stay there again. It is central to the heart of London.
My experience was amazing didn't think i would fall in love with a country and being there made me want to stay there and not go back home.
Located right in the heart of London! Easy walk to all attractions and public transportation. The restaurants were a little expensive within the hotel so we ate at places right on the Strand. The rooms were always clean and everything we needed to use was replaced daily towels, soaps, trash emptied. We enjoyed our stay and we recommend it to everyone!
Hotel highlights
- Walking distance to Covent Garden Market and King's College London
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
Located in City of Westminster, The Strand Palace Hotel is adjacent to Covent Garden Market and within a 15-minute walk of popular sights like Piccadilly Circus. This 4-star hotel has 785 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. It's in central London and also close to London Dungeon and Big Ben.
Dining
Enjoy a bite to eat at Sacred, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.
Rooms
All 785 rooms feature coffee makers, free newspapers, and free bottled water. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and desks.
Property features
The Strand Palace Hotel features a fitness center, free WiFi in public areas, and 9 meeting rooms. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
Guest reviews for The Strand Palace Hotel
Everyone
There was hair on my clean bedsheet and on the bathroom floor . Mattress was softer on one side I feel like I will fall off . Concierge staff was grumpy at times during questions .
close to center of city
Everyone
Lovely hotel, staff very helpful cafe. Had very good food and inexpensive. Highly recommend it.
Review comment
Guest Relations Manager responded on Jun 10, 2018
Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly
convenient west end hote
Everyone
Best thing about this hotel is the location. Minutes from Covent Garden and loads of restaurants, shops and theatres. Hotel is average but the location can’t be beat. Many international travelers staying there.
Review comment
Guest Relations Manager responded on Jun 5, 2018
Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly
lion king lion king --perfect hotel!!
Everyone
ON a spur of the moment we decided to try and see the musical the Lion King. The hotel is in the perfect location for walking to the theater and going out for dinner and shopping. Lovely historic building -while still having all of the electrical outlets available for todays traveler...
Review comment
Guest Relations Manager responded on Apr 19, 2018
Dear Michelle, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly
london
Everyone
Room met our needs - was clean and large but felt kinda old and in need of renovation. Breakfast was okay but after second day it became obvious you were placed in lesser rooms for lesser buffet based on what you paid for room - my sister called it the cattle car room. The worse part of that was they walked you pass the other buffets first before you got to the back room/buffet that had much more limited choices. The concierge was great- he gave us great tips for the bus system and was very friendly and knowledgeable. Front desk staff was snippy and borderline rude, maybe it was just a bad day for her but we did not think she was friendly at all.
Review comment
Guest Relations Manager responded on Mar 31, 2018
Dear Guest, Thank you for reviewing the Strand Palace Hotel. I have passed your feedback onto the relevant teams so that we can improve on the aspects mentioned. Kind Regards, Holly
excellent location close to everything
Everyone
Very very small rooms, the hotel right now is under constructions so a lot of noise and dust Ask the front desk to see your room before you going up with the luggage
Review comment
Guest Relations Manager responded on Mar 31, 2018
Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly
good location
Everyone
staff are very kind and helpful. nice foods, it is very good location of hotel for traveler
Review comment
Guest Relations Manager responded on Mar 31, 2018
Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly
beautiful hotel in a convenient location
Everyone
My stay at the Strand Palace could not have been better. When I arrived early in the morning after an overnight international flight, the staff did their best to check me into a room early. When one wasn't available, they arranged bag handling and storage for me for a few hours, enabling me to start my sightseeing early. When I returned to the hotel that evening, check in was fast and efficient. Several hours after check in, a complimentary bottle of wine and two wine glasses were delivered to my room. The facilities were modern, clean, and comfortable. The hotel staff were incredibly responsive to cleaning my room and, when I needed to check out, handled the process quickly to send me on my way.
Review comment
Guest Relations Manager responded on Mar 24, 2018
Dear Guest, Thank you for reviewing the Strand Palace Hotel. I am delighted that you enjoyed your stay! Kind Regards, Holly
perfect london location for the theaters
Everyone
We were looking for a reasonable place near the theaters (the reason we went back to London) and this was it. Being on the Strand meant we could walk to most theaters and taxis were everywhere. It turned out that the room, while small, had a great bath area and was very clean and up to date. Being on the first floor meant never having to wait for the elevators and we had no issues with noise. The coffee shop and attached restaurant were just what we needed in the morning and evening, even open late after the shows. To be honest we enjoyed going across the street to the Savoy for drinks, but convenience was part of the charm of the place.
Review comment
Guest Relations Manager responded on Mar 24, 2018
Dear Guest, Thank you for reviewing the Strand Palace Hotel. I am delighted that you enjoyed your stay here! Kind Regards, Holly
clean, convenient, affordable
Everyone
I was able to come to London a day in advance of a work trip and wanted to shop, sight see, and attend the theater. I wanted a centrally located hotel for a relatively inexpensive rate and the strand palace’s single room was perfect to fit the bill.
Review comment
Guest Relations Manager responded on Mar 15, 2018
Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly
Dear Guest, Thank you for reviewing the Strand Palace Hotel! I do apologise that your stay was not as you would have hoped. Kind Regards, Holly