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The Rubens At The Palace

4.0 out of 5.0

Recent guest reviews

This hotel is a great place to stay. Close to many attractions, the train and the tube.

We were pleasantly surprised by the quality of the hotel at every level, because we booked at an excellent internet rate through Orbitz. The staff were exceptional. The room and bath were very comfortable, while we didnt expect or get spaciousness at this price in London. Wifi worked well, but electricity blew out in our room while we were away. They fixed it right away. The location is superb, with Victoria station nearby. Walking in St James park and lunching at the cafe in the park was great. Breakfast at the hotel was ok but pricey; being on a budget, we went next door to the Pret a Manger every morning instead. We would come back happily again.

Marvelous and we plan to return. Goo connection to tube and bus and right across from Buckingham Palace.

This is definitely not a four star hotel. The pictures show a luxurious hotel when in fact it is on the lower side. The pictures have vibrant colors when in reality everything looks old. The lobby is very small. Two elevators fit three persons only. The room we stayed at (Classic Double) had 20-30 year old faucets, the varnish of the wooden parts was old and chipped off. The staff, on the other hand, was very professional and very courteous.

A beautiful hotel, very pleasant and helpful staff. The location is excellent. My room was clean, comfortable, quiet and well attended to on a daily basis. I would certainly recommend this hotel or return one day.

The hotel has all the elegance of an old hotel with all the modern convenience of a brand new building. The location is right in the middle of the "action" with a staff that is always pleasant and willing to help with anything you need, from arranging a cab to recommending places to see and eat. My friend and I enjoyed our stay completely. Some of the staff became like friends in the 12 days we stayed there, asking about our day and taking time to listen to what we had to say. If you want a great hotel in central London, I recommend the Rubens.

From check in check out, The Rubens Hotel was a smash for both me and my friend who were fulfilling a life-long dream of visiting London! The lobby and restaurant staff were caring, attentive, and helpful beyond their job descriptions. They truly became friends over the week that we stayed with them. The hotel is minutes from major tourist attractions such as Westminster Abby, the Houses of Parliament/Big Ben, and is right across the street from the Royal Mews and Buckingham palace. I will definitely be recommending this place to friends, and keeping it in mind for my own future travels.

Nice hotel, conveniently located to attractions, train and subway. Business district so pretty quiet at night.

Luxury room, really nice staff, perfect location for everithing, amazing restaurants. We can't look for better place.

It's an old hotel, and my room was very small. But it was charming, and the location was excellent. Considering the location, it was a very good value. It would not have been good for a family vacation, but for me on a business trip, it was fine.

Price was a little high but located near Buckingham Palace and by plenty of hop on hop off buses it was easy to see a lot of the city.

Our vacation was in July of 2014. The hotel was beautiful! The staff was attentive, kind and extremely helpful. This was the first time my 13 year old daughter and I traveled alone to London. The location was conveniently located we walked everywhere and always felt really safe and welcome! We would definitely recommend and return to the Rubens!

So the rooms are small. This hotel is across the street from the Royal Mews, a mere 2-3 minute walk to the front of Buckingham Palace, St. Jame's , and Green parks. You can even walk to Harrod's. The Victorie Underground is close, and if you are a city person, it is an was walk to Westminster, Trafalgar Square, Parliament, and Westminster Abbey. The staff were great. The transformer that I brought for my wife's curling iron was broken, but the bell man brought one up for us. That was very much appreciated. The concierge booked us into a restaurant for our anniversary, there was always someone to open the door, and getting a bucket of ice sent up to the room took but a minute. There was even a piano player in the lounge every night. This was a nice hotel that had that tiny European feel yet remained comfortable. I could complain about the room size, but I wasn't there to do business or spend much time in the room. There was a bed that was comfortable and a sizable bathroom. It was just a very pleasant stay.

A good choice to discover London, 10 minutes to the Buckingham Palace and 5 minutes to the Victoria station. The staff is very nice. The room was small but very quiet.

Excellent hotel, with outstanding service. Would defiantly return to the hotel. Great location.

A great location, and generally excellent service as well. The price, however, was high, even with a discount, though perhaps not enormously so by London standards.

The hotel has good staff. Good location, close to subway, has bars and pubs near it. The only down side is the concierge , which shows you around but pushes you to join the bus tour. Serves great and free coffee in the morning. Quite expensive, but no where is cheap in London anyway.

My husband and I stopped here on our way to the Maldives for our honeymoon and we could have not stayed at a better place. This place is within walking distance to everything. When we arrived very early the staff was warm, welcoming, and not only gave us a room early but upgraded us at no additional charge. They were so wonderful and helpful with everything we wanted to do. We will return the next time we stop in London, it really is a great place to stay and the rooms are beautiful. Loved our stay!

Good hotel but a little bit expensive it is located very near from victoria station

Staff was very very attentive and always had smiles on their faces. Could not get any better than that. The room was very small. Pluses though were: Great Shower Nice amenities Super pillows Excellant breakfasts

39 Buckingham Palace Road London England

Hotel highlights

  • Walking distance to Victoria Palace Theatre and Buckingham Palace
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in London City Centre, The Rubens At The Palace is within a 5-minute walk of Victoria Palace Theatre and within 15 minutes of other popular attractions like Buckingham Palace. This 161-room, 4-star hotel has 2 restaurants, free in-room WiFi, and a 24-hour business center. Centrally located in London, the hotel is also a short walk from St. James Park and The Mall.


Dining

Enjoy dining at one of 2 onsite restaurants including Old Masters Restaurant, which specializes in British cuisine. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with English breakfast, available for a fee.


Rooms

The Rubens At The Palace's 161 rooms are individually decorated and provide free bottled water, safes, and phones. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Ironing boards and desks are also standard.


Property features

The Rubens At The Palace features free WiFi in public areas, 6 meeting rooms, and a 24-hour business center. Valet parking is available for GBP 39.90 per night, and there's also an airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include express check-in, express check-out, and free newspapers.

Room options

Classic Room, 1 Twin Bed

Twin 1 | Sleeps 1

Superior Room, 1 King Bed

King 1 | Sleeps 2

Executive Room, 1 King Bed

King 1 | Sleeps 3

Royal Room

Queen 1 | Sleeps 2

Guest reviews for The Rubens At The Palace

Everyone (9) Business (4) Couples (21) Family (11) Other (2)
5
Everyone

This hotel is a great place to stay. Close to many attractions, the train and the tube.

By , from Maryland on May 6, 2017

5

a wonderful staff and location

Everyone

We were pleasantly surprised by the quality of the hotel at every level, because we booked at an excellent internet rate through Orbitz. The staff were exceptional. The room and bath were very comfortable, while we didnt expect or get spaciousness at this price in London. Wifi worked well, but electricity blew out in our room while we were away. They fixed it right away. The location is superb, with Victoria station nearby. Walking in St James park and lunching at the cafe in the park was great. Breakfast at the hotel was ok but pricey; being on a budget, we went next door to the Pret a Manger every morning instead. We would come back happily again.

By on Mar 24, 2017

5

excellent lication

Everyone

Marvelous and we plan to return. Goo connection to tube and bus and right across from Buckingham Palace.

By , from Munich on Jan 3, 2017

3

not a four star hotel

Everyone

This is definitely not a four star hotel. The pictures show a luxurious hotel when in fact it is on the lower side. The pictures have vibrant colors when in reality everything looks old. The lobby is very small. Two elevators fit three persons only. The room we stayed at (Classic Double) had 20-30 year old faucets, the varnish of the wooden parts was old and chipped off. The staff, on the other hand, was very professional and very courteous.

By on Dec 19, 2016

5
Everyone

A beautiful hotel, very pleasant and helpful staff. The location is excellent. My room was clean, comfortable, quiet and well attended to on a daily basis. I would certainly recommend this hotel or return one day.

By on Dec 1, 2016

5

old time elegance with modern convenience

Everyone

The hotel has all the elegance of an old hotel with all the modern convenience of a brand new building. The location is right in the middle of the "action" with a staff that is always pleasant and willing to help with anything you need, from arranging a cab to recommending places to see and eat. My friend and I enjoyed our stay completely. Some of the staff became like friends in the 12 days we stayed there, asking about our day and taking time to listen to what we had to say. If you want a great hotel in central London, I recommend the Rubens.

By , from Wisconsin on Aug 11, 2016

5

charming luxury in the heart of westminster

Everyone

From check in check out, The Rubens Hotel was a smash for both me and my friend who were fulfilling a life-long dream of visiting London! The lobby and restaurant staff were caring, attentive, and helpful beyond their job descriptions. They truly became friends over the week that we stayed with them. The hotel is minutes from major tourist attractions such as Westminster Abby, the Houses of Parliament/Big Ben, and is right across the street from the Royal Mews and Buckingham palace. I will definitely be recommending this place to friends, and keeping it in mind for my own future travels.

By , from C on Jul 29, 2016

5

convenient location

Everyone

Nice hotel, conveniently located to attractions, train and subway. Business district so pretty quiet at night.

By on Jul 23, 2016

5

nice hotel, great location

Everyone

Luxury room, really nice staff, perfect location for everithing, amazing restaurants. We can't look for better place.

By , from orlando, Fl. on Jul 2, 2016

4

a very small room in an old hotel in a great location. fine for my purposes.

BusinessTravelers

It's an old hotel, and my room was very small. But it was charming, and the location was excellent. Considering the location, it was a very good value. It would not have been good for a family vacation, but for me on a business trip, it was fine.

By on Jun 13, 2015