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The Rubens at the Palace

Property class: 5 and above
VIP Access

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Daily English breakfast (GBP 45 per person)
Creator video
Premium bedding, down comforters, in-room safe, individually decorated
Reception
Classic Double Room | Premium bedding, down comforters, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Place, Victoria Palace Theatre
    ‪3 min walk‬
  • Place, Buckingham Palace
    ‪4 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬
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Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, in-room safe, individually decorated

Classic Double Room

8.8 out of 10
Excellent
(31 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior King

Superior King | Premium bedding, down comforters, in-room safe, individually decorated

Superior King

9.2 out of 10
Wonderful
(22 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down comforters, in-room safe, individually decorated

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Room (Royal Themed)

Double Room (Royal Themed) | Premium bedding, down comforters, in-room safe, individually decorated

Double Room (Royal Themed)

8.0 out of 10
Very good
(6 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, individually decorated

Junior Suite

  • 249 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double Room (4) Royal Mews View)

Classic Double Room (4) Royal Mews View) | Premium bedding, down comforters, in-room safe, individually decorated

Classic Double Room (4) Royal Mews View)

9.8 out of 10
Exceptional
(9 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Suite

Executive Suite | Premium bedding, down comforters, in-room safe, individually decorated

Executive Suite

  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Royal Mews View)

Room, 1 King Bed (Royal Mews View) | Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 King Bed (Royal Mews View)

9.0 out of 10
Wonderful
(24 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (96) Master)

Suite (96) Master) | Premium bedding, down comforters, in-room safe, individually decorated

Suite (96) Master)

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Royal Themed)

Room, 1 King Bed (Royal Themed) | Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 King Bed (Royal Themed)

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, in-room safe, individually decorated

Superior Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Single Room

Executive Single Room | Property amenity

Executive Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 71 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room (2) Cosy)

Double Room (2) Cosy) | Premium bedding, down comforters, in-room safe, individually decorated

Double Room (2) Cosy)

9.2 out of 10
Wonderful
(7 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, The Rubens at the Palace is a leisurely stroll from popular sights such as Buckingham Palace and Hyde Park. This 161-room, 5-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a 24-hour business center.

What's nearby

  • Victoria Palace Theatre - 3 min walk - 0.2 miles
  • St. James Park - 4 min walk - 0.3 miles
  • Buckingham Palace - 4 min walk - 0.3 miles
  • Green Park - 5 min walk - 0.3 miles
  • Victoria Station Travel Information Centre - 6 min walk - 0.4 miles

Getting around

  • London Victoria Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Flight Club - ‬2 min walk
  • ‪Greenwood - ‬3 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Black Sheep Coffee - ‬3 min walk
  • ‪Shake Shack Victoria Nova - ‬2 min walk

About this property

The Rubens at the Palace

Guests of The Rubens at the Palace enjoy access to free WiFi in public areas, meeting rooms, and a 24-hour business center. Valet parking is available for GBP 70 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls, pet-sitting services, and litter boxes. Other amenities at this luxury hotel include coffee/tea in a common area, a computer station, and free newspapers.
TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • bbar & Restaurant
  • The Curry Room
  • The English Grill
  • The Leopard Bar
  • The New York Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1911
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
  • Pets may not be left unsupervised
  • Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).
Property Registration Number CMP62944

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

Frequently asked questions

Is a free cancellation option available at The Rubens at the Palace?

The Rubens at the Palace offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Rubens at the Palace?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at The Rubens at the Palace on May 25, 2026 start from $361, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Rubens at the Palace?

This hotel is situated in London City Centre within a short 6-minute walk of Buckingham Palace and also 14 minutes on foot from Hyde Park. You'll also find Westminster Abbey and Big Ben less than a mile away.

Is there parking available at The Rubens at the Palace?

Yes, valet parking is offered for GBP 70 per night.

Are there luxury amenities available at The Rubens at the Palace?

Yes, guests can indulge in luxuries such as 2 restaurants, champagne service, and 4 bars/lounges at this hotel.

Does The Rubens at the Palace have a casino on the premises?

No, The Rubens at the Palace doesn't have a casino.

Will I find an indoor pool at The Rubens at the Palace?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Rubens at the Palace?

This boutique hotel offers many amenities for couples, including champagne service as well as 2 restaurants and 4 bars/lounges.

Does The Rubens at the Palace have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Rubens at the Palace have a restaurant that serves breakfast?

Yes, The Rubens at the Palace has 2 restaurants, and serves an English breakfast each morning for a surcharge.

Will The Rubens at the Palace allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Rubens at the Palace for a fee of GBP 50 per pet, per stay. The property also provides grooming services and pet-sitting services. A deposit of GBP 500 per stay is collected.

Does The Rubens at the Palace have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Rubens at the Palace?

The closest major airport to The Rubens at the Palace is London City Airport (LCY), which is 11 mi away (52 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.4 mi away (46-minute drive).

Are there rooms with balconies at The Rubens at the Palace?

No, there aren't any guestrooms with balconies at The Rubens at the Palace.

Does The Rubens at the Palace host weddings?

Take advantage of the wedding venue at The Rubens at the Palace if you plan to say "I do" during your trip.

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 736 out of 1011 reviews
Rating 8 - Good. 159 out of 1011 reviews
Rating 6 - Okay. 77 out of 1011 reviews
Rating 4 - Poor. 27 out of 1011 reviews
Rating 2 - Terrible. 12 out of 1011 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jenny

.
Stayed 1 night in Jan 2026

6/10 Okay

sam

Liked: Cleanliness, staff & service
Disliked: Amenities
Pretty average all round Rooms and decor dated. Lights were not on separate circuits so had to get out of bed to turn them off. TV in room old and with no casting facilities. Hallways dark and dated. Food expensive and average. Added a £15 service charge on for housekeeping. Stayed fot 1 night - wont be back. The hotel specifications state that gueata can use a nearby gym - when i got there i was told it was £35 for a day pass which is the cost of a monthly membership to a lot of gym's! Service perfectly fine but doesnt make up for dated facilities.
Stayed 1 night in Jan 2026

10/10 Excellent

Zozan

Liked: Cleanliness, amenities, property conditions & facilities
It was very good definitely will be back again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities
Beautiful room Wonderful staff- thanks to Lucio, Young Arthur, Alicja, John and the lovely doorman. Fabulous restaurant, bar and breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Rowland

Business traveler
Liked: Cleanliness, staff & service, amenities
Had a great couple of days here, staff were wonderful and very helpful. Thank you/diolch yn fawr iawn!
Stayed 2 nights in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Fantastic Hotel, lovely staff, Great Food & wine.
Stayed 1 night in Jan 2026

6/10 Okay

Adil

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Jacky

Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
I was very kindly given an unexpected upgrade and the room was perfect. The staff could not have been more attentive and helpful.
Stayed 1 night in Jan 2026

8/10 Good

Liz

Business traveler
Liked: Cleanliness, staff & service, amenities
Very clean warm welcoming
Stayed 1 night in Jan 2026

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Reception staff outstanding
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Absolutely fantastic would definitely book again
Stayed 1 night in Jan 2026

4/10 Poor

Lara

Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night with dinner and breakfast. Unfortunately there was a long waiting time for our breakfast ( approx 50 mins) Staff apologised about wait time which was fine but when breakfast finally arrived, it was cold which makes me wonder if food was actually ready but just wasnt brought out. We couldn't wait for food to be re cooked as had a train to catch . The serving staff were very attentive but coldness of food spoilt our dining. Doorman Pascal went above and beyond by directing us to our waiting transport some distance from the hotel, excellent customer service.
Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Great room, great staff, great atmosphere
Stayed 1 night in Jan 2026

10/10 Excellent

Rob

Stayed 1 night in Jan 2026

10/10 Excellent

lorraine

Stayed 1 night in Jan 2026

10/10 Excellent

Sophie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location and lovely room
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Stayed 2 nights in Jan 2026

10/10 Excellent

louis

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service. Great location. My third stay there and will stay there again. Robert the doorman was outstanding. The rooms are impeccable.
Stayed 4 nights in Jan 2026

8/10 Good

HILAL

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The service of the hotel staff is excellent. Polite and respectful people. However, we were surprised that the facilities in the room are very old. It is true that the style of the room is vintage, but it looks very old. In addition, the curtains almost fell off when we wanted to lift them. And the last thing: the shower is very simple. There is only a single water pipe from the ceiling and that's it. And this impairs the use of the shower.
Stayed 4 nights in Dec 2025

8/10 Good

Roberta

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is one of the best hotels I’ve ever stayed in, and I say that despite the fact that it has psychologically scared me for the rest of my life. Have you ever wanted to watch yourself use the bathroom from about ten different angels? I have not. But after staying here, I can genuinely say I’ve seen things I will never forget. EVERY wall (and even parts of the ceiling) in the bathroom are mirrored. I had to take a shower staring at the floor, I was too scared to make eye contact with the dozens of me’s around the room. It was genuinely off putting. I’ve started to have nightmares about myself, watching myself, doing awful things. Looking forward to go back. Lovely staff.
Stayed 3 nights in Oct 2025

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