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The Pilgrm Hotel

Property class: 3

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Photo gallery for The Pilgrm Hotel

A staircase with wooden railings, a bar area with stools, and a seating area with a view of the city.
Property video
A cozy lounge area with a bar, comfortable seating, and a view through large windows.
A narrow hallway with a brick wall, wooden benches, and a staircase.
An open door leading to an outdoor seating area with tables and chairs, a straw umbrella, and a view of a building in the background.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
25 London Street, London, England, W2 1HH
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Paddington Central
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Comfy

A modern hotel room with a large bed, a small round table, a chair, and a mirror.

Comfy

8.2 out of 10
Very good
(36 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for SNUG

A hotel room with a wooden headboard, a bed with white linens, a small bedside table with a lamp, a round mirror, and a wall-mounted toilet with a towel hanging on the side.

SNUG

7.4 out of 10
Good
(50 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nook

A bedroom with a bed, a radiator, a TV on a wooden stand, and a window with a view of a building and trees.

Nook

7.6 out of 10
Good
(11 reviews)
  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Bunk

A bunk bed room with white bedding, a radiator, a small table with a book, and a window with a view of buildings.

Bunk

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for SNUG NO VIEW

A neatly made bed with white linens, a wooden headboard, a bedside table with a remote control, and a potted plant on the wall.

SNUG NO VIEW

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

London

Located in London City Centre, The Pilgrm Hotel is within a 10-minute walk of popular sights such as Hyde Park and Kensington Gardens. This 73-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Hyde Park - 6 min walk - 0.4 miles
  • Kensington Gardens - 6 min walk - 0.4 miles
  • Paddington Central - 6 min walk - 0.4 miles
  • Oxford Street - 13 min walk - 0.7 miles
  • Marble Arch - 15 min walk - 0.8 miles

Getting around

  • London Paddington Station - 1 min walk
  • Paddington Underground Station - 1 min walk
  • London City Airport (LCY) - 66 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬1 min walk
  • ‪The Mad Bishop & Bear, Paddington - ‬3 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪The Pride of Paddington - ‬2 min walk
  • ‪CÉ LA VI London - ‬2 min walk

About this property

The Pilgrm Hotel

Guests of The Pilgrm Hotel enjoy free WiFi in public areas, coffee in a common area, and a water dispenser. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include portable fans and laptop-compatible safes. Housekeeping is available once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: GBP 18.50 for adults and GBP 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 18.50 for adults and GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London

Frequently asked questions

Are free cancellation options available at The Pilgrm Hotel?

The Pilgrm Hotel offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Pilgrm Hotel?

As of Nov 1, 2026, prices found for a 1-night stay for 2 adults at The Pilgrm Hotel on Nov 8, 2026 start from $186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Pilgrm Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Oxford Street and Marble Arch less than a mile away.

Does The Pilgrm Hotel include a casino on the premises?

No, The Pilgrm Hotel doesn't have a casino.

Is there an indoor pool at The Pilgrm Hotel?

No, there is no indoor pool at this hotel.

Does The Pilgrm Hotel feature a restaurant that includes a breakfast menu?

Yes, The Pilgrm Hotel serves a cooked-to-order breakfast for a surcharge each morning at The Lounge.

Does The Pilgrm Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Pilgrm Hotel for a fee of GBP 30 per pet, per night. The property also provides food and water bowls.

Where is the closest airport to The Pilgrm Hotel?

The closest major airport to The Pilgrm Hotel is London City Airport (LCY), which is 12.6 mi away (66 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 18.1 mi away (51-minute drive).

The Pilgrm Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 388 out of 877 reviews
Rating 8 - Good. 264 out of 877 reviews
Rating 6 - Okay. 129 out of 877 reviews
Rating 4 - Poor. 61 out of 877 reviews
Rating 2 - Terrible. 35 out of 877 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic breakfast.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way the room is decorated and the comfy bed and pillows
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the bunk room is quite small but comfortable and well designed
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend this stay it was clean, aesthetic and close to the train. Would stay here again next time I visit London!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The area where the hotel is convenient but Noisy area.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Hotel has plenty of character and was a good price.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great if you need a overnight before heading to Heathrow or generally as a base for a trip to London it was a great hotel and the staff were super friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Convenient location, spotlessly clean, and fantastic breakfast.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money and convenience to the station when traveling with luggage
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, nice Decoration (and ART!) wonderful staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a quirky hotel, but nice
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was gorgeous, clean and comfortable. Lovely comfy bed. The room was a good size and everything was spotless. Our only issue was that the window barely opened and we stayed in warm weather. The room was boiling and we needed the fan on day and night
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and i enjoyed our1 night stay. Check in was easy, our room had bunk beds - as expected. The room was small, but had everything you needed and more. Staff on check in and out were very nice and helpful. We needed to leave our luggage at the hotel and that was no trouble at all.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. So very close to Paddington Station.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location a block from Paddington. Plenty of restaurants nearby, plus inhouse coffee bar, cafe and lounge. Very clean and comfortable.
Entry
Room
Cafe
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and decor but extremely tight on space and facilities… great for a crash pad at a decent price.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but that is to be expected in London. It is in a great location for getting around London, just a few minutes walk from Paddington Station. Nice coffee bar in the lobby.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room was clean but very small but was expected, the TV did not work at all which was frustrating with a child who wanted to chill in the evening. One night the bar/terrace was closed which was inconvenient as we had to go back out into Paddington. Overall stay was convenient, nice hotel, staff provided an ice lolly and water on arrival which was fab as it was hot and we’d been travelling for hours.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So near Paddington station. Best place I’ve stayed in London, good vibe and lots of small details making it of interest.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st floor room - VERY LOUD outside noise. Faced the back alley, loud pub noise at night and loud trash pickup in the morning. I have stayed here several times and the noise level on the 1st floor is too much, even for a New Yorker.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible property. I would not stay anywhere else. The “M” Wing is a bit noisy
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very clean, nice cafe and breakfast-lunch restaurant with good quality food and drink. Our room was even smaller than previous ones, though, and our check-in was delayed unnecessarily and without promised updates -- exhausting after a transatlantic flight.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location. A bit noisy at night.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind. The rooms clean, the beds very comfortable. We will stay there again next time we are in town.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great brunch/ breakfast. Room small but good. Nice quirky boutique style hotel.
Stayed 2 nights in Feb 2026