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The Pilgrm Hotel

3.0 star property
Hotel with a restaurant, 7-minute walk to Hyde Park

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Photo gallery for The Pilgrm Hotel

Reception
Property video
Small Single | Premium bedding, in-room safe, iron/ironing board, free WiFi
Terrace/patio
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • 24/7 front desk

Explore the area

View in a map
25 London Street, London, England, W2 1HH
  • Place, Paddington Central
    ‪6 min walk‬
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Large

Large | Premium bedding, in-room safe, iron/ironing board, free WiFi

Large

8.2 out of 10
Very good
(31 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium

Medium | Premium bedding, in-room safe, iron/ironing board, free WiFi

Medium

7.0 out of 10
Good
(39 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small

Small | Premium bedding, in-room safe, iron/ironing board, free WiFi

Small

7.4 out of 10
Good
(16 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Single

Small Single | Premium bedding, in-room safe, iron/ironing board, free WiFi

Small Single

7.6 out of 10
Good
(7 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Bunk

Bunk | Premium bedding, in-room safe, iron/ironing board, free WiFi

Bunk

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bunk Bed

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About the neighborhood

London

Located in London City Centre, The Pilgrm Hotel is within a 10-minute walk of popular sights such as Hyde Park and Kensington Gardens. This 73-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • St Mary's Hospital - 2 min walk - 0.1 miles
  • Paddington Central - 6 min walk - 0.4 miles
  • Hyde Park - 6 min walk - 0.4 miles
  • Kensington Gardens - 6 min walk - 0.4 miles
  • Marble Arch - 13 min walk - 0.7 miles

Getting around

  • London Paddington Station - 1 min walk
  • Paddington Underground Station - 1 min walk
  • London City Airport (LCY) - 52 min drive

Restaurants

  • ‪Steam Bar - ‬2 min walk
  • ‪Angus Steakhouse Paddington - ‬1 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪CÉ LA VI London - ‬2 min walk
  • ‪Sawyers Arms - ‬1 min walk

About this property

The Pilgrm Hotel

Hotel with a restaurant, 7-minute walk to Hyde Park
Guests of The Pilgrm Hotel enjoy free WiFi in public areas, coffee in a common area, and a water dispenser. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include portable fans and laptop-compatible safes. Housekeeping is available once per stay.

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Best Western Plus Delmere Hotel
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
9.0 out of 10, Wonderful, 1,004 reviews
$108 nightly
The price is $130
Jan 25 - Jan 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: GBP 18.50 for adults and GBP 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 18.50 for adults and GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London

Frequently asked questions

Are free cancellation options available at The Pilgrm Hotel?

The Pilgrm Hotel offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Pilgrm Hotel?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at The Pilgrm Hotel on Jan 27, 2026 start from $174.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Pilgrm Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Marble Arch and Oxford Street within a short drive.

Is parking available on site at The Pilgrm Hotel?

No, there isn't parking available at the hotel.

Does The Pilgrm Hotel include a casino on the premises?

No, The Pilgrm Hotel doesn't have a casino.

Is there an indoor pool at The Pilgrm Hotel?

No, there is no indoor pool at this hotel.

Is The Pilgrm Hotel good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does The Pilgrm Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Pilgrm Hotel feature a restaurant that includes a breakfast menu?

Yes, The Pilgrm Hotel serves a cooked-to-order breakfast for a surcharge each morning at The Lounge.

Does The Pilgrm Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Pilgrm Hotel for a fee of GBP 30 per pet, per night. The property also provides food and water bowls.

Does The Pilgrm Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Pilgrm Hotel?

The closest major airport to The Pilgrm Hotel is London City Airport (LCY), which is 12.7 mi away (52 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.1 mi away (42-minute drive).

Are there rooms with balconies at The Pilgrm Hotel?

No, there aren't any guestrooms with balconies at The Pilgrm Hotel.

The Pilgrm Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 323 out of 740 reviews
Rating 8 - Good. 231 out of 740 reviews
Rating 6 - Okay. 107 out of 740 reviews
Rating 4 - Poor. 50 out of 740 reviews
Rating 2 - Terrible. 29 out of 740 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As every other review mentioned: the rooms are TINY but you’re not booking this place for the room - you’re booking it because it’s in a fantastic location. You cannot beat the convenience, walkability, proximity to transportation hubs, restaurants, bars, attractions, etc. plus the property makes up for the size in other great ways: they have a cold water bottle filling station, the body products are lovely, the property is beautiful, and the bed is comfortable.
Stayed 1 night in Oct 2025

6/10 Okay

Meghan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nowhere to store clothes in a ‘large’ bedroom
Stayed 4 nights in Oct 2025

6/10 Okay

Leah

Traveled with partner
Liked: Cleanliness
Check in was underwhelming by having to self serve ourselves, the reception area was unclear and difficult to find as it turned out to be people that looked like they were hot-desking. We were able to check in early, which was a bonus. However the room was small! It was labelled a medium but it was small for two adults and limited room to walk around one side of the bed. Good breakfast, however service was very slow. Good location right by Paddington station, which I can see makes the hotel more expensive. However, the hotel costs the same as the Hoxton chain and I feel they offer better value for money
Stayed 1 night in Oct 2025

4/10 Poor

Monica

Traveled with partner
Disliked: Property conditions & facilities
Very convenient location. Our room was behind the kitchen and we had to pile our luggage at the door to the bathroom. Coffee was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Rory

Stayed 1 night in Sep 2025

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Jesse

Stayed 4 nights in Sep 2025

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, but edge of sink needed a little attention. The rubber trim was lifting in the corners, they took care of it right away. It is a cute hotel, but the rooms are on the small side. We booked the large room and that was a bit of a stretch for us both, but we don't spend much time in our room, we are out and about. It is a cozy hotel, close to pubs, easy to walk to sites, Paddington station is across the street. We choose this place for location and convenience.
Stayed 3 nights in Sep 2025

8/10 Good

Bram

Stayed 1 night in Aug 2025

8/10 Good

David

Business traveler
Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Erinn

It was unique. Room was small but ok for one person.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
Great option for being close to Paddington Station. Excellent breakfast, coffee and service!
Stayed 1 night in Sep 2025

10/10 Excellent

Abhijeet

Stayed 1 night in Sep 2025

4/10 Poor

Larry

Business traveler
Liked: Cleanliness
Disliked: Room comfort
This hotel is a tale of two halves. The lobby and dining areas are lovely and quite stylish. Describing the room as "basic" is a complement. It was miniscule with no space to hang your clothes. Worse is the labrynth of stairs that you must travel to get to your room once getting out of the lift. It may hold a certain charm for folks who like old buildings, but it is a unsafe nightmare for a person like me, who has a disability. Also, you have to walk through an outdoor bridge in the rain to get to the wing with your room. All of this would be fine and fair if there was some sort of description of the venue in the hotel details upon booking. Then, the customer would have the chance to make an informed decision about whether to book a stay. Instead, you are greeted by a hipper-than-thou clerk who impatiently explains the weird and winding journey you must take to get to your cell-size room. No where near worth the price.
Stayed 1 night in Sep 2025

8/10 Good

Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Pilgrim

Great breakfast included in the room rate. Clean and comfortable room, with an amazing (and hot) shower. Friendly staff and nothing too much trouble. Also, a great, central location and very convenient to get around. We had a street facing room and worried we wouldn’t sleep due to noise - no issues whatsoever, slept well and comfortably with minimal sound. Would recommend and stay again if ever in London overnight.
Stayed 1 night in Sep 2025

10/10 Excellent

Feny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Very good breakfast at the lounge.
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful charm! Rooms are small, but workable as we only slept there.
Stayed 3 nights in Aug 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James, San Francisco

Stayed 2 nights in Aug 2025

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and tidy, and very convenient for Paddington Station. Unfortunately no tea or coffee facilities in our rooms. After reading the finer detail in hotel info this was mentioned. I also noticed we should have been provided with water bottles upon arrival but this didn’t happen and we had to ask for them.
Stayed 1 night in Aug 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

David

Stayed 1 night in Aug 2025

8/10 Good

Luca

Traveled with group, Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Angela, carlisle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute small hotel with close proximity to Paddington Station. A bit quirky with crazy access to rooms - even using the elevator there are several stairs and fire doors to contend with. The small rooms are really small so not great if you have a lot of luggage. However I really lovely this hotel and there is a nice coffee bar in the entrance hall.
Stayed 2 nights in Aug 2025

2/10 Terrible

Mick, Bellevue

Disliked: Cleanliness, staff & service, property conditions & facilities
In my experience, this is an overrated property and question the authenticity of of the hotel being 4 Star. This is not better than the Hilton across the street. I'm sharing my Google review too. Even a week later, I'm still surprised at how over rated and over priced this hotel is. No one should pay more than $200 / 150 pounds for a large room at this place. No business travelers should stay here. Anyone over 35 shouldn’t stay here. Anyone from North America shouldn’t stay here. I paid $270 USD for a room that smelled of garbage plus smoke from the alley. No air conditioning or climate control. The bathroom fan was broken and disgusting. This place is in my top 3 worst hotels ever. I was debating between the Hilton and this hotel. The Hilton was $30 more. What a mistake. I question the 5 star reviews as legitimate. Maybe they are a bunch of 20 somethings that don’t know any better. Relight now I’m listening to some drunk guy singing in the alley. Even had a homeless looking guy piggybacking into the hotel when I came in. I am not a door man. There is no front desk. It’s more like a dormitory with an RA to greet you. This place is barely two steps up from a hostel. The elevator didn’t even go to the floor the room is on. It is not accessible. If you can't carry all your luggage up a flight of Victorian-era steps, then don't stay here.
Stayed 1 night in Jul 2025

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