The International Hotel

3.5 star property
Hotel with 2 restaurants, near Thames River

Choose dates to view prices

Photo gallery for The International Hotel

Exterior
Suite | Individually decorated, individually furnished, desk, laptop workspace
City view from property
Pub
Terrace/patio

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View in a map
Marsh Wall, London, England, E14 9SJ
  • Place, One Canada Square
    ‪4 min walk‬
  • Place, Crossrail Place Roof Garden
    ‪7 min walk‬
  • Place, Thames River
    ‪8 min walk‬
  • Airport, London (LCY-London City)
    ‪13 min drive‬

Room options

Standard Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room (without Window)

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room (without Window)

  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in Canary Wharf within a short walk of Thames River, The International Hotel is within a few miles (5 km) of other popular sights such as ExCeL Exhibition Centre. This 601-room, 3.5-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • One Canada Square - 4 min walk - 0.3 miles
  • Crossrail Place Roof Garden - 7 min walk - 0.4 miles
  • Thames River - 8 min walk - 0.4 miles
  • Museum of London Docklands - 9 min walk - 0.5 miles
  • Billingsgate Market - 10 min walk - 0.6 miles

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 5 min walk
  • London City Airport (LCY) - 15 min drive

Restaurants

  • ‪The Henry Addington - ‬6 min walk
  • ‪No. 35 Mackenzie Walk - ‬7 min walk
  • ‪Obicà - ‬5 min walk
  • ‪Bōkan 37 - ‬1 min walk
  • ‪Cinnamon Restaurant And Bar - ‬4 min walk

About this property

The International Hotel

Hotel with 2 restaurants, near Thames River
The International Hotel offers free WiFi in public areas and coffee in a common area. Self parking is offered for GBP 25 per day. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and concierge services.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also available. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Friday's Pub
  • Jennys
  • The Conservatory Bar
  • The Pizzeria

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room roll-in shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Built in 1990
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from July 20 2025 to August 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 25.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 7.50 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Britannia International Hotel London Canary Wharf
Britannia International London Canary Wharf
Britannia International Hotel
Britannia International
The International Hotel Hotel
The International Hotel London
The International Hotel Hotel London
Britannia The International Hotel London Canary Wharf

Frequently asked questions

Are free cancellation options available at The International Hotel?

The International Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do near The International Hotel?

This hotel is situated in Canary Wharf within a short 13-minute walk of Thames River. You'll also find Tower of London and Tower Bridge within a short drive.

Is parking available on site at The International Hotel?

Yes, parking is offered for GBP 25 per day. Though parking is limited, accessible parking is also available.

Does The International Hotel have a casino at the property?

No, The International Hotel doesn't have a casino.

Is there an indoor pool at The International Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The International Hotel?

Couples will appreciate amenities like a bar, 2 restaurants, and concierge services at this hotel.

Are there hot tubs at The International Hotel?

No, this hotel doesn't have a spa tub.

Does The International Hotel feature a restaurant that includes a breakfast menu?

Yes, The International Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The International Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at The International Hotel for a fee of GBP 10 per pet, per night.

Are there connecting rooms at The International Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The International Hotel?

The closest major airport to The International Hotel is London City Airport (LCY), which is 4.6 mi away (15 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 22 mi away (69-minute drive).

Are there rooms with balconies at The International Hotel?

No, there aren't any guestrooms with balconies at The International Hotel.

Reviews

The International Hotel Reviews

6.6

7.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 460 out of 1727 reviews
Rating 8 - Good. 363 out of 1727 reviews
Rating 6 - Okay. 352 out of 1727 reviews
Rating 4 - Poor. 239 out of 1727 reviews
Rating 2 - Terrible. 313 out of 1727 reviews

Reviews

4/10 Poor

Vanessa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very weird. Not sure what is their target market. Could be improved in all aspects
Stayed 1 night in May 2025

8/10 Good

Talia

Stayed 2 nights in Jul 2025

10/10 Excellent

Thierry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort

You get what you paid for.

Stayed 2 nights, 3days. Food - did not order anything so cannot comment. Bed - comfy enough. Facilities - could be renovated and redecorated. Walking distance to where I needed to be. Able to bring my friend’s cat - you do sign a waiver as expected. Receptionists were helpful and polite. Waterfront facing room on the first floor allocated so was able to get out onto the balcony despite the gloomy conditions. Quite nice actually. Considering that bookings were suddenly cancelled with less than 24 hours notice due to the whole hotel reservations made by the government - I do feel that it was improperly handled as those who have booked were left to find alternative accommodations in such a short notice. It did not appear that the business had helped these clients get into other hotels as a sign of courtesy. Poor service from that end by the business. Overall, underwhelming experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2025

4/10 Poor

Arun

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2025

8/10 Good

Mark

Stayed 3 nights in Jul 2025

2/10 Terrible

Khaled

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel closed and didn’t inform me or any other guests who had reservations. Seems that in the media it will house asylum seekers.
Stayed 2 nights in Jul 2025

4/10 Poor

Jessica

Traveled with group
Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Jaqueline

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived in London only to find they closed hotel, no reason why, no communication about this. Had to find alternative at last minute getting off the tube and only 2 hours before amazing concert at 02
Stayed 1 night in Jul 2025

6/10 Okay

Christian

Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Marta

Stayed 1 night in May 2025

2/10 Terrible

Khaled

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh dear

Hotel was closed. Didn’t inform anybody with reservations and I walked into the middle of protests due to the news surrounding the asylum seekers being housed there. Heavy police presence when I arrived at 11pm to check in.
Stayed 3 nights in Jul 2025

10/10 Excellent

James, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tough Water

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Denise

Traveled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Garry

Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The parking app is useless had to be booked in manually took ages. Bed mattress frame uncomfortable had to sleep on top of duvet . Hairs in the bath and wash basin Food excellent Overnight parking £24 as arrived before 6pm £12 after 6pm trouble is car park may be full by £6 stayed here 2 years ago was very good now thumbs down
Stayed 1 night in Jul 2025

10/10 Excellent

venkatesh_

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close by, safe, and quite comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Brittany

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Convenient location, friendly staff, but very dated The hotel is in a great location, just a short walk to Canary Wharf Tube and buses. The area feels safe and has plenty of restaurants. Staff were friendly and accommodating. However, the property is very dated and needs major renovations. My first room was dark, had no window, and was noisy. Thankfully, the front desk moved me to a much better room on the second floor. Expedia should clearly state room types, as I was told double beds aren’t guaranteed for their bookings. With updates, this hotel could be 4 stars, but for now, it’s 3 star from it.
Stayed 2 nights in Jul 2025