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St Mark Hotel

3.0 out of 5.0

Recent guest reviews

The room was ok, but not the bathroom. The sink was so small it was uncomfortable to brush my teeth, the shower door was broken and there was mold. The WiFi signal was pretty bad but still acceptable for browsing the internet and other basic tasks. This plug placement (see the photo) is a joke. The hotel is kinda ok if you just want a place to sleep without expecting too much in a very nice area of London. It was clean.

The reception area was ok. The room was awful. The skirting boards were rotting, there was black mould spreading in the bedroom. There were cobwebs around the light. The double bed wasn't a double, it was a large single. A fire door was propped open with an aerosol can. We were in the room for about 4 minutes before we decided to leave. There was no way we were going to stay. The receptionist cancelled our booking without too much fuss, although he did say he wouldn't usually refund us because we'd declined his offer of another room. I felt as though he thought he was doing us a favour. I have booked several hotels in the area last minute, all around the same price mark. I'm a no frills type of traveller. So long as it's warm, clean, quiet and dry, I'm happy. But this is by far the worst hotel I've stayed in, in the area. You can get a better quality hotel around Earls Court for the same or similar price. Avoid this place.

Just booked for one night as location was right for Earls Court tube to go to a show in Leicester Sq.Tidy entrance,flowers etc a bit worried that we were going up to the 4th floor,a Victorian garrett,thought I! Luckily we only had rucksacks,we are in our mid 60's but fit! Keycard entry,a very basic room,laminate flooring,small basin very basic.Pulled bedding back,very clean bed no worries!No noise,not cold,TV,hot water what more could you want for £40 .Some getting it even cheaper!Continental breakfast in a kitchen area {help yourself} again very clean and tidy.Lovely lady to help.When checking out we were asked our plans,they downloaded travel info for us on getting to Woolwich,tubes to use etc.Lovely friendly people!No complains if you expect better than you have to pay more!But,you don't take the decor,etc etc with you,do you!!! You're asleep for most of your stay!Get a life! We'd book again for sure.

I arrived at the hotel and I can say with no exaggeration the second I walked in I got a bad feeling. It was NOTHING like the photos I started itching as soon as I was shown into my room. The staff are strange and not welcoming, the room was just disgusting I have no other words for it and it was situated about 1 metre from the “reception” and the walls are paper thin. I didn’t even stay here 20 minutes I had to find another hotel. The staff refused to give us a refund. I could not have slept there and felt safe what so ever, didn’t see a single other guest which creeped me out

Only wanted one night stay, so plumped for cheapest. In this case I got what I paid for. It was quite poor in most respects. The decoration was very cheap looking and tired. I would be quite disappointed if I had booked this hotel for a holiday trip. The staff also seemed to be totally disinterested in their jobs. Would not stay again.

We stayed at this hotel and booked a double room .which was not a double as had a small maybe double and a single in one small room. The room was not the best as bathroom tile was badly cracked and the shower was mouldy , the toilet seat was broken, the towel hook on the back of the door was hanging off. Oh and very flaky paint coming of the ceiling in the bathroom into the shower. The fridge had a microwave on top with the kettle on top of it, which I feel is very unsafe for two reasons. One if it feel off if you knocked the fridge and two water on top of a electric goods. The window frames are rotten and the floor uneven in places. Dirty carpets on the stairs and loads of dust everywhere. Breakfast room way to small as only 7 tables and have to wait till other people have gone. Pics of our room. Also have sent to the hotel and complained but no reply.

Good location Hotel was clean enough. just needs a major over hall and a lift . Lots of damage throughout the building . Prices were good . Breakfast was ok. Staff were lovely if you have any problems with stairs this isnt the hotel for you .

The room for 2 was big enought (with is rare in central London) and clean, the staff helpful, the breakfast ok. Just maybe not for people who have an issue with the noise because the isolation is not so good. For 2 days in London, we were quite satisfied.

Hotel decent enough but there are many areas for improvement. Firstly the rooms are small but okay for what you need, they could do with a revamp to be more modern. There are no signs to state if you would like your room cleaned or not. We returned to our room one afternoon to find they had not shut the door properly. This was very concerning and this is why I would prefer them not to come in, especially for a short stay. The hairdryer was broken and the window was a bit dodgy as it appeared to be coming away from the main bit. Breakfast was not great, very limited choice. Apart from that the location was brilliant and very near the tube but there are nicer hotels on the same road which I would say to look at before booking. Staff were polite.

My room had bed bugs. I woke up with large red welts over arms, legs and torso resulting in seeking medical help. Two men in fumigation gear knocked on our door unannounced, we were not forewarned or advised of any fumigation to our room. Luckily were at the hotel at the time they knocked. Otherwise they could have sprayed the room with toxic chemicals unbeknown to us. Hotel unclean, carpets very stained. On arrival noticed a blood smear on doors at top of stairs to our room. Great location but this hotel does not offer value for money.

4 Barkston Gardens London England

Hotel highlights

  • Walking distance to Natural History Museum
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • 24-hour front desk

Located in Kensington within a short walk of Natural History Museum, St Mark Hotel is within a mile (2 km) of other popular sights such as Kensington Palace. Each of the 25 rooms at this 3-star hotel includes a refrigerator, a microwave, and an electric kettle. Located in central London, the hotel is also near Buckingham Palace and Big Ben.


Start your day off right with a free continental breakfast, served each morning from 7:30 AM to 9:30 AM.


All 25 heated rooms provide microwaves, refrigerators, and electric kettles. Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Phones and ironing boards are also standard.

Property features

Guests of St Mark Hotel enjoy free WiFi in public areas, express check-in, and express check-out. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. This smoke-free hotel also has a TV in a common area.

Room options

Triple Room

Full 1 | Sleeps 3

Quadruple Room

Full 1 | Sleeps 4

Twin Room

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

37.0% of guests recommend this hotel

Total of 353 reviews