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The Lancaster Hotel

Property class: 4

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Photo gallery for The Lancaster Hotel

A modern interior with a round glass table, a decorative light fixture, and a view of a cityscape through large windows.
A modern interior with a glass display case, a round table with a vase, a fireplace, and a television.
A lobby with a round table, a large chandelier, a glass display case, and a painting on the wall.
A row of white, classical-style townhouses with multiple windows and a central entrance.
A hotel lobby with a round table, a chandelier, a display of flowers, and a glass display case with items.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
36 Lancaster Gate, Bayswater, London, England, W2 3NP
  • Place, Kensington Gardens
    ‪2 min walk‬
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Queensway
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪66 min drive‬

Room options

View all photos for Superior Double Room, Ensuite

A hotel room with a bed, a shower, a chair, and a desk.

Superior Double Room, Ensuite

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room, Ensuite

A hotel room with two beds, a desk, a chair, a mirror, and a patterned carpet.

Superior Triple Room, Ensuite

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Ensuite

A hotel room with a large bed, a sofa, a desk, and a mirror.

Superior Suite, Ensuite

8.0 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Ensuite

A hotel room with a large bed, a desk, a chair, a mirror, and a window with curtains.

Superior Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Ensuite

A hotel room with a bed, a desk with a coffee maker, a chair, a TV, and a window with curtains.

Standard Double Room, Ensuite

7.0 out of 10
Good
(35 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Located in London City Centre, The Lancaster Hotel is adjacent to Kensington Gardens and within a 10-minute walk of other popular attractions like Hyde Park. This 46-room, 4-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a 24-hour front desk.

What's nearby

  • Kensington Gardens - 2 min walk - 0.1 miles
  • Hyde Park - 6 min walk - 0.4 miles
  • Queensway - 9 min walk - 0.5 miles
  • Kensington Palace - 15 min walk - 0.8 miles
  • Kensington High Street - 18 min walk - 1.0 mile

Getting around

  • Lancaster Gate Underground Station - 6 min walk
  • London Paddington Station - 10 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪The Pride of Paddington - ‬9 min walk
  • ‪Nipa - ‬8 min walk
  • ‪Tajrish Restaurant - ‬6 min walk
  • ‪The Swan - ‬5 min walk

About this property

The Lancaster Hotel

At The Lancaster Hotel, guests have access to free WiFi in public areas. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and bathrobes.

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Exterior
Bob W London Hyde Park
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  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
9.0 out of 10, Wonderful, 511 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.99 per person
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 14.99 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

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Guards Hotel London

Hotel Guards

Hotel Guards London

Hotel London Guards

London Guards

London Guards Hotel

Guard Hotel London

Arbor Hyde Park Hotel

Arbor Hyde Park London

Arbor Hyde Park

Arbor Hyde Park Hotel London, England

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Signature Townhouse Hyde Park Hotel

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Hotel Signature Townhouse Hyde Park

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London Guards Hotel

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Frequently asked questions

Is a free cancellation option available at The Lancaster Hotel?

The Lancaster Hotel offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Lancaster Hotel?

As of Sep 20, 2026, prices found for a 1-night stay for 2 adults at The Lancaster Hotel on Sep 27, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Lancaster Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Oxford Street and Kensington Palace less than a mile away.

Does The Lancaster Hotel have a casino?

No, The Lancaster Hotel doesn't have a casino.

Is there an indoor pool at The Lancaster Hotel?

No, there is no indoor pool at this hotel.

Does The Lancaster Hotel have a restaurant with a breakfast menu?

Yes, The Lancaster Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Lancaster Hotel allow pets to stay for free?

No, pets aren't allowed at The Lancaster Hotel.

How far is the airport from The Lancaster Hotel?

The closest major airport to The Lancaster Hotel is London City Airport (LCY), which is 11.7 mi away (59 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.6 mi away (41-minute drive).

The Lancaster Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 306 out of 1002 reviews
Rating 8 - Good. 368 out of 1002 reviews
Rating 6 - Okay. 209 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great for our 2 night stay. Big enough to accommodate 3 of us comfortably, great shower and air conditioning worked really well. Great transport options too.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay and staff were very helpful
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time with lovely staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very quiet
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent size room for us 2 adults travelling with 2 children .. 2 double beds and a sofa in room . Bathroom was big great size shower and whole hotel was very clean. Staff on reception were excellent and we were able to leave our boys whilst exploring London.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and great location. We stayed there 7 nights in a family room. Quiet yet very close to underground stations, Kensington Gardens, restaurants, and more. The staff is very responsive and nice.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location. with easy walk to two Tube stations. Nice walk across Hyde Park for access to Museums. Staff were very friendly and helpful. I'd definitely recommend this hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Big room, clean and tidy, efficient staff. Close to Paddington so made commuting round London easy too. Would recommend here.
Stayed 1 night in May 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Clean room comfy bed convenient to metro and other locations. Lots of restaurants choices. Pretty neighborhood.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, nice new bathroom, great location.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Callum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with very friendly staff. Everything was clean and aesthetically pleasing the only improvement I can say was that some carpets/curtains needed a replace as they looked like they had been previously stained, but they weren't bothersome to the experience. Very close to Paddington and Lancaster gate underground stations, and very close to Hyde Park which was handy! In a relatively nice area without much disturbance.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location close to tube and central London .. Great Room , Bed and Soft Towels ...
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Charisse

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel great location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Taran

Liked: Cleanliness, amenities, property conditions & facilities
Location ideal
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Josue

Liked: Cleanliness
Great staff
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, great location near Kensington gardens. Highly recommend. Great staff who always make you feel welcome.
Stayed 4 nights in Mar 2026
Verified review

4/10 Poor

Andrea

Disliked: Staff & service, amenities, property conditions & facilities
Too small
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Mehvr

Liked: Cleanliness, amenities
Amazing room, great breakfast. Amenities were good. Stayed for 6 days with my family and thoroughly enjoyed.
Stayed 6 nights in Jan 2026
Verified review

6/10 Okay

GEIR ODDVAR

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pictures lie with breakfast.Not clean and the food was not good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Isabella

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel I’ve stayed in in London
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities
Easy check in with friendly staff. clean and quiet room. Excellent location and great value price.
Stayed 2 nights in Feb 2026