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The Lancaster Hotel

4.0 star property

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Photo gallery for The Lancaster Hotel

Lobby
Lobby
Lobby
Property entrance
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
36 Lancaster Gate, Bayswater, London, England, W2 3NP
  • Place, Kensington Gardens
    ‪2 min walk‬
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Paddington Central
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪62 min drive‬

Room options

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Superior Double Room, Ensuite

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Triple Room, Ensuite

Superior Triple Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Superior Triple Room, Ensuite

7.0 out of 10
Good
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Suite, Ensuite

Superior Suite, Ensuite | Iron/ironing board, free WiFi, bed sheets

Superior Suite, Ensuite

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Twin Room, Ensuite

Superior Twin Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite

7.2 out of 10
Good
(31 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, The Lancaster Hotel is adjacent to Kensington Gardens and within a 10-minute walk of other popular attractions like Hyde Park. This 46-room, 4-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a 24-hour front desk.

What's nearby

  • Kensington Gardens - 2 min walk - 0.1 miles
  • Hyde Park - 6 min walk - 0.4 miles
  • Queensway - 9 min walk - 0.5 miles
  • Paddington Central - 12 min walk - 0.7 miles
  • Kensington Palace - 15 min walk - 0.8 miles

Getting around

  • Lancaster Gate Underground Station - 6 min walk
  • London Paddington Station - 10 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪Tajrish Restaurant - ‬6 min walk
  • ‪Italian Gardens Café - ‬6 min walk
  • ‪Nipa - ‬8 min walk
  • ‪Bizzarro - ‬8 min walk

About this property

The Lancaster Hotel

At The Lancaster Hotel, guests have access to free WiFi in public areas. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and bathrobes.

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La Suite West - Hyde Park
London City Centre
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,006 reviews
$140 nightly
The price is $168
Jul 19 - Jul 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.99 per person
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 14.99 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Guards Hotel
Guards Hotel London
Hotel Guards
Hotel Guards London
Hotel London Guards
London Guards
London Guards Hotel
Guard Hotel London
Arbor Hyde Park Hotel
Arbor Hyde Park London
Arbor Hyde Park
Arbor Hyde Park Hotel London, England
Signature Townhouse Hyde Park Hotel London
Signature Townhouse Hyde Park Hotel
Signature Townhouse Hyde Park London
Hotel Signature Townhouse Hyde Park London
London Signature Townhouse Hyde Park Hotel
Hotel Signature Townhouse Hyde Park
Arbor Hyde Park
London Guards Hotel
Signature Hyde Park London
Signature Hyde Park London
Signature Townhouse Hyde Park Hotel
Signature Townhouse Hyde Park London
Signature Townhouse Hyde Park Hotel London

Frequently asked questions

Is a free cancellation option available at The Lancaster Hotel?

The Lancaster Hotel offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Lancaster Hotel?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at The Lancaster Hotel on Jun 28, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Lancaster Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Kensington High Street and Kensington Palace less than a mile away.

Is there parking available at The Lancaster Hotel?

No, this hotel doesn't offer parking.

Does The Lancaster Hotel have a casino?

No, The Lancaster Hotel doesn't have a casino.

Is there an indoor pool at The Lancaster Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Lancaster Hotel?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a restaurant and a 24-hour front desk.

Does The Lancaster Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Lancaster Hotel have a restaurant with a breakfast menu?

Yes, The Lancaster Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Lancaster Hotel allow pets to stay for free?

No, pets aren't allowed at The Lancaster Hotel.

Does The Lancaster Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Lancaster Hotel?

The closest major airport to The Lancaster Hotel is London City Airport (LCY), which is 11.7 mi away (59 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.6 mi away (41-minute drive).

Are there rooms with balconies at The Lancaster Hotel?

No, you won't find guestrooms with balconies at The Lancaster Hotel.

The Lancaster Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 280 out of 965 reviews
Rating 8 - Good. 372 out of 965 reviews
Rating 6 - Okay. 200 out of 965 reviews
Rating 4 - Poor. 64 out of 965 reviews
Rating 2 - Terrible. 49 out of 965 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, nice new bathroom, great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Taran

Liked: Cleanliness, amenities, property conditions & facilities
Location ideal
Stayed 1 night in Mar 2026
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, great location near Kensington gardens. Highly recommend. Great staff who always make you feel welcome.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Clean and spacious. Local to Paddington station, Hyde park and numerous other local restaurants and shops.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities
Easy check in with friendly staff. clean and quiet room. Excellent location and great value price.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Isabella

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel I’ve stayed in in London
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Charisse

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mehvr

Liked: Cleanliness, amenities
Amazing room, great breakfast. Amenities were good. Stayed for 6 days with my family and thoroughly enjoyed.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly acceptable for a basic/low cost hotel in London. In a nice part of town.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Muhammad Kabir

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the staff were extremely friendly and helpful. I'm looking forward to coming back again. This is definitely my new place to stay whenever I'm in London!
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Omar

Liked: Staff & service
The room was not so clean, but very nice personal.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Clean staff superb highly recommend
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Noel

Good position. Large rooms.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

shamaila

It was good and clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a great stay , room was fine , very quiet safe area near paddington and Hyde park , Queensway an bayswater tube just a little stroll away , what can I say lovely staff , plenty of selection at breakfast , slept well , very clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities
Really nice hotel close to bayswater and hydepark. The staff was amazing and the room was very nice. My best stay in London anytime. Will go back on my next trip to London.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, good size room
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities
Staff were great, room was warm & clean- location is amazing for the cost. Only one star down as don't expect a 4 star hotel, but we will revisit.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The setting of the hotel is marvellous very well decorated, bedroom nice and the staff were terrific. Right next to hyde Park and easy bus ride into city. Will be going again
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Samantha

Liked: Staff & service
Nice quiet area
Stayed 1 night in Dec 2025
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Clean room. Helpful staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Younis

Liked: Cleanliness, amenities, property conditions & facilities
The Room was fabulous and staff are kind and very helpful special thanks to Ali
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

DESPINA

Liked: Cleanliness, staff & service, amenities
The hotel was very nice, modern, clean. The room was great, spacious with nice bathroom. The hotel staff is very helpful and friendly, Mr.Bhakar was especially nice to us. Location is greqt too!
Stayed 2 nights in Dec 2025