See all properties

Shandon Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Shandon Hotel

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Standard Triple Room | Bathroom | Free toiletries, hair dryer, towels, soap
Exterior
Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets
Staircase

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
36-38 Church Road, Richmond, England, TW9 1UA
  • Place, Orange Tree Theatre
    ‪5 min walk‬
  • Place, Richmond Green
    ‪7 min walk‬
  • Place, Thames River
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom | Desk, iron/ironing board, free WiFi, bed sheets

Basic Single Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3

Compact Double

  • Sleeps 2

View all photos for Single Room With Shared Bathroom

Desk, iron/ironing board, free WiFi, bed sheets

Single Room With Shared Bathroom

  • Sleeps 1

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2

You may also like

Ad
Restaurant

The Selwyn Hotel

South Richmond
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
9.4 out of 10, Exceptional, 571 reviews
$143 nightly
The price is $171
Apr 19 - Apr 20
Total with taxes and fees
The Selwyn Hotel

About the neighborhood

Richmond

Located in South Richmond, Shandon Hotel is a leisurely stroll from sights such as Thames River and Richmond Park. The 23 rooms at this 3-star hotel include electric kettles, flat-screen TVs, and free tea bags/instant coffee.

What's nearby

  • Orange Tree Theatre - 5 min walk - 0.3 miles
  • Richmond Green - 7 min walk - 0.4 miles
  • Richmond Park - 9 min walk - 0.5 miles
  • Thames River - 10 min walk - 0.6 miles
  • Royal Botanic Gardens, Kew - 13 min walk - 0.7 miles

Getting around

  • Richmond Station - 5 min walk
  • Richmond Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Tortilla Richmond - ‬5 min walk
  • ‪Caffè Nero - ‬5 min walk
  • ‪The Railway Tavern - ‬6 min walk
  • ‪Pret a Manger - ‬6 min walk

About this property

Shandon Hotel

Guests of Shandon Hotel have access to free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Electric kettles, portable fans, and desks are also available.

Similar properties

Front of property
Kew Gardens Hotel
Kew
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
8.2 out of 10, Very Good, 389 reviews
$99 nightly
The price is $119
Apr 12 - Apr 13
Total with taxes and fees
Kew Gardens Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 4 floors
  • Built in 1840
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 722217567

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Shandon Hotel Hotel
Shandon House Hotel
Shandon Hotel Richmond
Shandon Hotel Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Shandon Hotel?

Shandon Hotel provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Shandon Hotel?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Shandon Hotel on Apr 13, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Shandon Hotel?

This hotel is situated in South Richmond within a short 13-minute walk of Thames River and also 12 minutes on foot from Richmond Park. You'll also find Twickenham Stadium and Royal Botanic Gardens, Kew within a short drive.

Is there parking available at Shandon Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Does Shandon Hotel have a casino?

No, Shandon Hotel doesn't have a casino.

Will I find an indoor pool at Shandon Hotel?

No, there is no indoor pool at this hotel.

Does Shandon Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Shandon Hotel have a restaurant with a breakfast menu?

No, Shandon Hotel doesn't have a restaurant that serves breakfast.

Will Shandon Hotel allow pets to stay for free?

No, pets aren't allowed at Shandon Hotel.

Does Shandon Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Shandon Hotel?

The closest major airport to Shandon Hotel is Heathrow Airport (LHR), which is 11.4 mi away (27 minutes by car). Another top airport is London City Airport (LCY), which is around 15.3 mi away.

Are there rooms with balconies at Shandon Hotel?

No, there aren't any guestrooms at Shandon Hotel that offer a balcony.

Shandon Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 44 out of 178 reviews
Rating 8 - Good. 46 out of 178 reviews
Rating 6 - Okay. 36 out of 178 reviews
Rating 4 - Poor. 25 out of 178 reviews
Rating 2 - Terrible. 27 out of 178 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Sophie

Stayed 1 night in Dec 2025

8/10 Good

Lungwa

Stayed 1 night in Dec 2025

4/10 Poor

Mariasol, Grand Cayman

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Our room was on the first floor aka the basement, it smell very mold, we both had to take an antihistamine. Walls were not finished well, shower didn't seem inviting and we also had the fire alarm go off just before we left.
Stayed 1 night in Dec 2025

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities
Absolutely terrible stay. Pictures look nothing like what’s in here. Filthy
Stayed 1 night in Nov 2025

6/10 Okay

Janet

Traveled with group
Liked: Cleanliness, staff & service
Good location, in the centre of Richmond. Helpful staff, room clean and tidy. No where to sit and relax in reception area. We stayed in a compact double area. Plaster peeling off in the corner of the room and in the shower room. A few cracks in the tiles in the shower cubicle. Shower room far too small. You can hardly move in there
Stayed 1 night in Nov 2025

4/10 Poor

Ali

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had stayed at the same hotel approximately 6 months ago. There were issues then which were conveyed to the management. The horrible noise that follows a toilet flush is still there.Most importantly the windows would not shut as the handle was broken and we had to put up with traffic noise no sleep. We were promised 50% credit on the room price which still has not been delivered. Furthermore, the heat in the room was not working and the taps were not rigidly fixed. We were moved to another room the second night which was reasonably better
Stayed 2 nights in Oct 2025

4/10 Poor

Lee

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room was neglected, bathroom cupboard wouldn’t open, trim missing and mould around the shower… Also the room had a porch which was very strange and changed the feel of the room.
Cupboard wouldn’t open properly and snapped wood inside
Trim missing off the basin and mould and discolouration
Random porch
Stayed 1 night in Oct 2025

2/10 Terrible

Paul

Liked: Staff & service
Disliked: Cleanliness, amenities
The three person room was awful. It smelt damp and musty. Not pleasant at all. The curtains were shredded. The windows don’t have all handles on, so don’t close properly - awful as there’s a lot of traffic outside and busy flight paths overhead from 5am, so not good if you enjoy a lie in. Then there are the small touches. The toilet seat is cracked (no pun intended), the lamp shades are detached from the lamps. It was just grubby and lacks any care. The staff were very good and helped me move to another room, sadly away from my children as they didn’t have any other three person rooms. Not good for a family break. The pluses were the staff and the parking is free - but be wary of being blocked in. Overall a really poor experience and not recommended in the slightest.
Stayed 3 nights in Oct 2025

2/10 Terrible

Aaron

Disliked: Staff & service, property conditions & facilities, room comfort
Was allocated their cheapest room but booked their most expensive. Fully booked so had no choice to stay in tiny room. Bed was tiny for two and ridiculously hard. Bathroom was very unclean and showed a distinct lack of care. Requested compensation but only received difference in price between room types.
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Good stay. All very polite. Bus stops not far away.
Stayed 2 nights in Oct 2025

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a pleasant stay. Room wasn't clean, broken windows that barely opened and really uncomfortable bed. Bathroom was also dirty, definitely hadn't been cleaned. Cob webs everywhere. Only good part was the location.
Stayed 1 night in Oct 2025

8/10 Good

PETER

Stayed 2 nights in Oct 2025

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very cheap and superb location
Stayed 1 night in Aug 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. I am an experienced traveler who very seldom leaves reviews. This place is so bad that I left a day early. It was run down, dirty, and the mattress was very used and out of date. I hope you do not make the same mistake I made.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mike

Stayed 1 night in Sep 2025

2/10 Terrible

Karen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreadful dilapidated property

Dreadful run down and dirty everything broken or torn. The worst place I have ever stayed. Curtains ripped, shower not working. Toilet broke. No handles on windows so open all night. Paint n plaster falling off. Smell of garbage and this was in a room I paid £40 to upgrade to because the first was worse.
Stayed 1 night in Sep 2025

4/10 Poor

Sinead

Disliked: Cleanliness, property conditions & facilities, room comfort
On arrival to Shandon House it was a house. The name on Hotels.com is misleading as this is not a hotel it is an old house that is being promoted as a hotel - this is not a hotel (this is misleading). On arrival I checked in at the desk (?) and was asked for my ID this was photocopied and I was asked for a payment card also - the accommodation was already fullly paid prior to arrival. The room location was a puzzle as the stairs beside the desk was split level and directions were unclear. The smell of damp was too much to ignore. On entering the room the damp smell heightened. The room had two windows which could not be closed without possibly causing damage so sleep was not completely possible. The curtains were barely attached to the rails. The curtain backing was shreddded (torn in a few places). The carpets badly stained. Although somebody had tried to clean it. The bathroom - shower tiles were badly broken and cracked; the shower shield leaked to the floor - down the side of the painted bath and through the expired shower shield which was badly sealed with silicone peeling from the edges - water seeped through the edges to create the terrible damp smells. The beds had clean sheets at least however, the base of the beds that were visible were disturbingly dirty, worn and old. I would not rate or recommend the experience to any one. I would not recommend a stay here. The picture illustrated was not the experience of my visit. hotels.com should visit this site!!
Stayed 1 night in Sep 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away from this hotel

The room was sold and advertised as a double room with a double bed, yet it was a 3/4 bed at the most. The room was set up for a single person. The bathroom could only just fit 1 person in it at a time. There was only 1 cup and 1 glass. This was the smallest room possible and I was charged twice as much as I could have booked it for the day before.
Stayed 2 nights in Sep 2025

4/10 Poor

Stanley

Liked: Staff & service
Disliked: Property conditions & facilities
Torn curtains, broken lampshade, window catches broken, tv remote didn't work.
Stayed 1 night in Sep 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort
Helpful friendly staff (schlepped our suitcases to the room). Parking on site, but tiny and with three cars in the lot, it took some precision maneuvering to get out. The room was clean and comfortable, but the en suite bathroom could use a bit of remodeling (gaps around the tub and water stains running down the wall... prob change out the mildew-stained shower curtain too). The train station is a 5-minute walk, Richmond Green is a bit further but convenient with pubs and shops, and just a bit further the Thames and a pleasant promenade.
Stayed 2 nights in Sep 2025

8/10 Good

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could do with some TLC

Clean fresh rooms though the common areas were a bit tired. Clasps on all windows broken so could only close some windows, which wasn't a problem in the current weather. Two receptionists, one polite & helpful, the other not. Good value for the area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eden

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ben

Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Alright

Cheap hotel in london. I’d probably call the bed a large single bed than a double. Shower had seen better days. Get what you paid for.
Stayed 1 night in Sep 2025