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Safestay London Elephant & Castle

3.0 star property

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Relax in the tranquil courtyard, surrounded by historic buildings and ambient lighting.
Relax in our stylish lobby with a seating area featuring a sofa and a couch, a glass coffee table, and a reception desk.
Relax in a spacious room with a pool table, sofa, and chair, featuring a vibrant mural of a bridge and a stylish wardrobe with mirror.
Enjoy a drink at the hotel bar, where cocktails are available for £8.50.
Relax on the patio with a casual dining space featuring picnic tables and benches.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
144-152 Walworth Road, London, England, SE17 1JL
  • London Bridge
    ‪4 min drive‬
  • Tower Bridge
    ‪5 min drive‬
  • London Eye
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪39 min drive‬

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Room options

View all photos for Triple Room Ensuite

Triple Room Ensuite | 1 bedroom, free WiFi, bed sheets

Triple Room Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Bed in 2-Bed Female Dorm Ensuite

1 bedroom, free WiFi, bed sheets

Bed in 2-Bed Female Dorm Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Quadruple Room Ensuite

1 bedroom, free WiFi, bed sheets

Quadruple Room Ensuite

  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for Bed in 6-Bed Male Dorm Ensuite

1 bedroom, free WiFi, bed sheets

Bed in 6-Bed Male Dorm Ensuite

  • Sleeps 1
  • 6 Twin Beds

View all photos for 8-Bed Private Room Ensuite

1 bedroom, free WiFi, bed sheets

8-Bed Private Room Ensuite

  • Sleeps 8
  • 8 Twin Bunk Beds

View all photos for Bed in 4-Bed Female Dorm Ensuite

1 bedroom, free WiFi, bed sheets

Bed in 4-Bed Female Dorm Ensuite

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 4 Twin Beds

View all photos for Twin Room Ensuite

1 bedroom, free WiFi, bed sheets

Twin Room Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Bed in 8-Bed Mixed Dorm Ensuite

1 bedroom, free WiFi, bed sheets

Bed in 8-Bed Mixed Dorm Ensuite

7.4 out of 10
Good
(3 reviews)
  • Sleeps 1
  • 8 Twin Bunk Beds

View all photos for 6-Bed Private Room Ensuite

1 bedroom, free WiFi, bed sheets

6-Bed Private Room Ensuite

  • Sleeps 6
  • 6 Twin Beds

View all photos for Bed in 4-Bed Male Dorm Ensuite

1 bedroom, free WiFi, bed sheets

Bed in 4-Bed Male Dorm Ensuite

  • Sleeps 1
  • 4 Twin Beds

View all photos for 6-Bed Private Room Shared Bathroom

1 bedroom, free WiFi, bed sheets

6-Bed Private Room Shared Bathroom

  • Sleeps 6
  • 6 Twin Beds

View all photos for Double Room Ensuite

Double Room Ensuite | 1 bedroom, free WiFi, bed sheets

Double Room Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Bed in 4-Bed Mixed Dorm Shared Bathroom

1 bedroom, free WiFi, bed sheets

Bed in 4-Bed Mixed Dorm Shared Bathroom

  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for Single Room Ensuite

Single Room Ensuite | 1 bedroom, free WiFi, bed sheets

Single Room Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Bed in 4-Bed Mixed Dorm Ensuite

1 bedroom, free WiFi, bed sheets

Bed in 4-Bed Mixed Dorm Ensuite

  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for Bed in 8-Bed Female Dorm Ensuite

1 bedroom, free WiFi, bed sheets

Bed in 8-Bed Female Dorm Ensuite

  • Sleeps 1
  • 8 Twin Beds

View all photos for Bed in 4-Bed Male Dorm Shared Bathroom

1 bedroom, free WiFi, bed sheets

Bed in 4-Bed Male Dorm Shared Bathroom

  • Sleeps 1
  • 4 Twin Beds

View all photos for Quadruple Room Shared Bathroom

Quadruple Room Shared Bathroom | 1 bedroom, free WiFi, bed sheets

Quadruple Room Shared Bathroom

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room Ensuite with Air Conditioning

Family Room Ensuite with Air Conditioning | 1 bedroom, free WiFi, bed sheets

Family Room Ensuite with Air Conditioning

  • Sleeps 4
  • 1 King Bed

View all photos for Bed in 6-Bed Mixed Dorm Ensuite

1 bedroom, free WiFi, bed sheets

Bed in 6-Bed Mixed Dorm Ensuite

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 6 Twin Bunk Beds

View all photos for Bed in 6-Bed Female Dorm Ensuite

Bed in 6-Bed Female Dorm Ensuite | 1 bedroom, free WiFi, bed sheets

Bed in 6-Bed Female Dorm Ensuite

  • Sleeps 1
  • 6 Twin Bunk Beds

View all photos for Bed in 6-Bed Mixed Dorm Shared Bathroom

1 bedroom, free WiFi, bed sheets

Bed in 6-Bed Mixed Dorm Shared Bathroom

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 1
  • 6 Twin Bunk Beds

About the neighborhood

London

Located in Southwark within a mile (2 km) of Borough Market, Safestay London Elephant & Castle is within 2 miles (3 km) of other popular sights such as The Shard. This 94-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • The Shard - 3 min drive - 1.1 miles
  • London Bridge - 4 min drive - 1.5 miles
  • Tower Bridge - 5 min drive - 1.7 miles
  • London Eye - 5 min drive - 1.5 miles
  • Big Ben - 6 min drive - 1.9 miles

Getting around

  • Elephant & Castle Station - 6 min walk
  • Elephant & Castle Underground Station - 6 min walk
  • London City Airport (LCY) - 34 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Dragon Castle - ‬2 min walk
  • ‪Change Please - ‬3 min walk
  • ‪Theo's Pizzeria - ‬5 min walk
  • ‪Husky Studios - ‬3 min walk

About this property

Safestay London Elephant & Castle

Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities..#This property is closed from November 5 2020 to January 14 2021 (dates subject to change).. Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for continental breakfast: GBP 4.5 for adults and GBP 4.5 for children (approximately) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property does not accept student cards as valid identification at check-in.. Special instructions: Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.. Minimum age: 18. Check in from: 2:00 PM. Check in to: anytime. . Check out: 10:00 AM.
Guests can stay connected with free WiFi.

Languages

Bulgarian, English, French, Portuguese, Romanian, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8 for adults and GBP 8 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Built in 1800
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Toilet paper

More

  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 8 for adults and GBP 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Safestay London Elephant Castle Hostel
Safestay Elephant Castle Hostel
Safestay London Elephant Castle
Safestay Elephant Castle
Safestay London Elephant &
Safestay London Elephant Castle
Safestay London Elephant Castle Hostel
Safestay London Elephant & Castle Hotel
Safestay London Elephant & Castle London
Safestay London Elephant & Castle Hotel London

Frequently asked questions

What is there to do within easy reach of Safestay London Elephant & Castle?

This hotel is situated in Southwark, close to The Shard, London Bridge, and London Eye. You'll also find Big Ben and Tower Bridge within a short drive.

Will I be able to park at Safestay London Elephant & Castle?

No, this hotel doesn't offer parking.

Does Safestay London Elephant & Castle feature a casino at the property?

No, Safestay London Elephant & Castle doesn't have a casino.

Is there an indoor pool at Safestay London Elephant & Castle?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Safestay London Elephant & Castle?

Couples will appreciate amenities like a bar, a garden, and an outdoor entertainment area at this hotel.

Does Safestay London Elephant & Castle have a hot tub?

No, this hotel doesn't have a spa tub.

Does Safestay London Elephant & Castle have a restaurant that serves breakfast?

Yes, Safestay London Elephant & Castle serves continental breakfast for a surcharge each morning at Bar.

Does Safestay London Elephant & Castle allow pets to stay for free?

No, pets aren't allowed at Safestay London Elephant & Castle.

Does Safestay London Elephant & Castle have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Safestay London Elephant & Castle?

The closest major airport to Safestay London Elephant & Castle is London City Airport (LCY), which is 8.9 mi away (34 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 18.9 mi away (50-minute drive).

Can I book a room with a balcony at Safestay London Elephant & Castle?

No, there aren't any guestrooms with balconies at Safestay London Elephant & Castle.

Safestay London Elephant & Castle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 178 out of 607 reviews
Rating 8 - Good. 267 out of 607 reviews
Rating 6 - Okay. 72 out of 607 reviews
Rating 4 - Poor. 30 out of 607 reviews
Rating 2 - Terrible. 60 out of 607 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Maggi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elelphant & Castle Stay

The Hotel itself is very good. Rooms nice. Plenty of room. The only problem when we were there was the Lift was out of service and we were on the top floor. But we would defo book again.. Well worth the money.
Stayed 1 night in Apr 2025

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A slight step up from a police cell….but just.

The hotel is in an okay location close to the tube station, McDonald’s, co-op etc this is the only good point. Firstly £3 charge to leave your luggage, the hijabi reception workers were unfriendly and unprofessional. The rooms now have no curtains on the beds so you’re exposed to everyone. The bed sheets were dirty with blood marks on, the walls had marks on. Overall just a bad stay and lots of better budget hostels in London,
Stayed 1 night in Apr 2025

10/10 Excellent

Bakhitiar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like 👍 the room was very clean 👌
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelvin

Liked: Amenities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

roofzadeh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The initial property was clean...
Stayed 2 nights in Mar 2025

8/10 Good

Jomol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No-frills hostel stay

Good price for a stay in London. Short walk from the underground and bus stops close by. Rooms were clean and check in was easy.
Stayed 2 nights in Feb 2025

8/10 Good

Sultan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Sophie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Camden

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 6 nights in Jan 2025

10/10 Excellent

Chrispin

Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to get their act together. Wifi didn't reach top floor and staff refused to do anything about it. Bedroom window couldn't lock and kept opening during the night causing the room to freeze. Only a small heater provided which took one of the few plug sockets. The bed curtains had never been washed and were covered in stains.
Stayed 5 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept and good transport links
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Walking distance Loving staffs
Stayed 1 night in Jan 2025

8/10 Good

Benjamin

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Clean, reasonable but didnt feel safe or rested

A clean good value place to stay in a good location. A couple of things as a sole female there staying for work which gave me pause. The first was I was woken in the middle of the night first to a really strong smell of let's call herbal 'smoke'. The windows were closed so it was not coming from outside. Possibly connected I was then woken twice by two fire alarms at 2am and then 3am. Apparently it was impossible to determine who had been smoking. My stay which was supposed to make me rested for a nearby office day meant I got no sleep. I was also concerned that in my ground floor room all the windows were not secured properly when I entered- anyone could have opened them and come directly off a busy London street. I would consider going again but it left me feeling uncertain and not rested.
Stayed 1 night in Jan 2025

4/10 Poor

Steve

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else

Hotel is in zone 1 of the underground so good location but thats the only good thing i can say about this hotel. Not clean at all room looks unfinished ours had no skirting board looked like they had been ripped off bits of the shower were missing and tv didnt work. As for the beds well what can i say but prison mattress blue plastic and very uncomfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Regina

Stayed 1 night in Dec 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely time

Had a lovely time here. My boyfriend and I booked the family room, and it was much more spacious than I was expecting. We were next to the road so there was noise but it was absolutely fine and we slept well! Tip for families: we could feel the mattress springs so we put a duvet on top of the bed to sleep on which was brilliant. Overall, great stay and no complaints.
The family room
Stayed 1 night in Dec 2024

4/10 Poor

Coco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding and the curtains were good. The bathroom was dirty and partly blocked. But what was really bad was the staff. Can anyone teach the receptionists to smile and be welcoming? It feels like a badly run corporation. The guy just walked away after giving me the key. He did not show me where I was going as it is such a big place and I thought the lit was not working because he never showed me how to use it with the key. He never showed me the bathrooms apart from one at the bottom off the corridor, which I found myself. As a result, I could not even have a shower. I did find a helpful lady who helped me to find my room. The level of customer service in that place is really poor. It feels cold and impersonal. It feels the place is churning out customers and all that matters is making max profit. I would not go back and will not recommend it either. Please spare the usual comment 'we are trying our best to improv. You are obviously not trying hard enough. You need staff who care about the guests and smile from time to time
Stayed 1 night in Nov 2024

6/10 Okay

Karol

Liked: Property conditions & facilities
Disliked: Staff & service
This place is a combination of tourists, cheap workers' accommodation and also what appears a homeless refuge of some type more than a true tourist hostel. Dodgy types hanging around the lobby and common area, smell of weed probably from those smoking outside. Staff's attitude is 0/10, the "don't know/don't care/leave me alone" type, you cannot help but feel as if they are doing you a huge favour when checking you in or when asking to refill water jugs. Surprisingly, facilities are spacious and appear recent, altough toilet/shower vents, door locks, etc still may not work. Cleanliness is a a bit of a roulette, can be great, but also poor. Clean bed sheets and bunk bed curtains are a big plus. Area outside is a bit dodgy, although seen a lot worse. Numerous ethnic places much as indian/halal/Latin to eat nearby which helps. Location is good with numerous buses right outside, and a short walk from the metro.
Stayed 1 night in Nov 2024

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