Rose Park Hotel3.0 out of 5.0
Recent guest reviews
Booked hotel From booking.com and was pay when get there to then notice £483.60 taken out my bank and I had cancelled the hotel and still waiting for money to return keep saying they are doing it, every time I call up they say can't do it send email and I have sent possibly 6-8 emails !! Complete and utter joke now don't even answer phone I will be taken this further cause I have now been waiting on the money for months since they took the money out end of March . The customer service the hotel has given me is ridiculous
we stayed here from june 1-3, 2017. hotel is easy to find and short walk from the GWR station. quiet neighborhood. however, very narrow hallway and elevator. the lady at the reception was nice. our room has one double bed and one single bed. sizes of the bed were sufficient for us. bathroom was small but worked for us as well. room came with an electric kettle and cups and teaspoons and coffee and milk, etc. shower worked well. i could say i and my husband and 4yr old daughter slept well that night. lots of restaurants and souvenirs shops nearby. and most importantly, short walk from the train stations which made it easy to go get to places. we also noticed that while the hallways were narrow, we found the hotel very quiet. will go back definitely.
I had a single night here. It served its purpose of providing a bed near Paddington station. It was my first time using Hotwire to book a hotel and given the example hotels presented on the app this place fell far short. Where to start,I was offered ground floor room and when I went there the window was open and it was level with the alley way where people come down to smoke. Cigarette butts outside the window and no working lock on the window, not a safe or pleasant option. I asked to move and was advised the higher floors can be noisy. It was. Very small room with a single bed. No hot water. 4 sheets of tpilet paper left. A phone that did not work. Hallways blocked with garbage and sheets. The restaurant was closed so an offer to go to another hotel for breakfast was available. The room had no additional Lock from the I side and need to place the card on outside of door so cleaner knows not to enter. Space so small could not fully open the bathroom door. Positive - they stored my bag for the day. Truly a dreadful place to stay. For the same money there are many many better options with equally good location.
Small hotel, 15 minute walk to Oxford street, 10 minutes to Hyde park. Street parking available and free on a Sunday. Nice bathroom, comfy beds, tv and beverages available. The kitchen was being renovated when we went so had breakfast across the road in their sister hotel
Overall: 3 star hotel that is affordable and in a great location good but not worth the trouble for a family staying there for 2+ nights. This hotel is better for solo travelers for a short stay, looking for an affordable place with a good location. Accommodations: Keep in mind this is a 3 star hotel therefore the space is cramped. We made a reservation for 3 people, we had a room that at it's best was really meant for two beds, but a cot was added for a third person. Often my sister and mom had to climb over luggage to get around the room. The elevator did not the day we arrived so we had to lug our bags all the way to the 4th floor. Although the hotel is conveniently located next to a train station, it is quite noisy at night. The room had a TV but the remote did not work so the TV was useless. And the staff's friendliness and helpfulness varied from staff to staff, at it's worst the staff was not attentive and could not help with any of the problems we had during our stay. Below are the reasons why despite the affordable price, I would not return and gave it a poor rating: Problem #1) The bathroom although clean did not have a working shower. We called the receptionist to have it fixed and were told that they couldn't fix it until the following day, but we insisted and they sent someone that wasn't able to do much. The following day there was water but very little water, with no pressure making it very challenging to shower. On top of that the water was mostly cold and when it got hot it was scalding hot. Problem #2) On the second night of our stay, my sister had bites on her hand the following morning that started to itch and swell up. She has to wait until we got to the USA to get it checked out. Although the swelling went away, they left scars her hands. Problem #3) The fire alarm went off at 2 am on our third night stay. It was a false alarm but for 15 mins the overnight staff member of the hotel could not turn the alarm off as he could not find the key and had to wait for the property manager to drive over and turn it off. Location: Great location as it is right next to Paddington station making it very easy and convenient to go to all the main attractions in London.
Location is very nice, unfortunately, hotel is more like the Bates Motel. Very Creepy, fitting 3 people in a room that was booked for 3 people was almost impossible. We had to climb over our luggage to get around in the room. When we arrived bathroom was not clean. When we contacted the front desk about the garbage can in bathroom being full of garbage we were informed to put the trash outside our door and someone would take care of it the next day. There was no hand towels or extra toilet paper so make sure if you stay here you pack both. When walking passed the reception you were not even acknowledged as a guest. Anyone could have walked in and asked for the keys to the room because they did not even look up to see your face when you requested them. AC worked but pack earplugs cause its real loud. Not a place I would ever return to or recommend.
Great location and easy to get back to after a great day and night at a concert in Hyde Park. Was a little noisy though, but service from the reception staff was fine. Would consider returning if we were in the area again.
Just home from 4 nights at Rose Park. Me and my friends had booked three rooms, my two friends got rooms six floor above me. My room under ground had a window facing a corridor. The room was small and nowhere where I could store my cabinbag. If I hanged clothes in the cabinet I couldnt open the bathroom door. There was a TV but no control. The breakfast that was included cost 7 punds across the street. The AC was a welcome but impossible to sleep with since it was noisy. The bathroom was clean though and I think that you could get hot water if you waited long enough.
- very nice location - very friendly service in the reception - it was very hard to fit three people in the three people room (no place for luggage) - The room was not very clean and basic things like a towel for the hands and enough toilet paper was missing - we were not informed that we could not keep our luggage in the hotel on our last day there after check out. We had planned a plane home in the evening but that doesn't make much sense when you have to carry suitcases around I wasn't expecting anything fancy because I know that the price was pretty fair. But still I will not be coming back to this hotel.
Modern bathroom - so I was happy. Short walk to tube/main line station, which was great after such a long day. Reading other reviews I can't understand that you would expect a large room - it's a 3 star! It was clean, friendly staff, comfortable and convenient. Be back.
- Walking distance to Kensington Gardens
- Free WiFi in rooms and public areas
- Concierge services
- 24-hour front desk
Located in London City Centre within a short walk of Kensington Gardens, Rose Park Hotel is within a mile (2 km) of other popular sights such as Royal Albert Hall. This 35-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a library. Buckingham Palace and London Zoo are also near this London hotel.
All 35 air-conditioned rooms feature coffee makers and desks. Guests can expect free WiFi and digital TV. Hair dryers are also included.
At Rose Park Hotel, guests have access to free WiFi in public areas and a library. The 24-hour front desk has staff standing by to help with concierge services and securing valuables.
Reviews from Trip Advisor
35% of guests recommend this hotelTotal of 571 reviews