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Rose Park Hotel

3.0 out of 5.0

Recent guest reviews

I stayed two nights on business for the first time last week, and will definitely stay again. The rooms were small as you would expect for budget in central London. However they were spotlessly clean, well decorated, very comfy beds and good quality ensuites. The location is around a private garden square so off the main road and therefore quieter road noise than some hotels. The 24hr reception was very friendly and efficient. Breakfast was in the sister hotel opposite. This was a great arrangement as I’m sure the upmarket sister hotel was at least twice the price for accommodation but could not have been better in service than this excellent budget hotel.

Moderate hotel, small rooms, excellent location, tidy rooms. We didn´t use any facilities (breakfast etc) but as we stayed only for two nights, this was an excellent choice, cheap and nice. Rooms was ready at 10 am when we arrived to hotel

While staying here we were woken up in the middle of the night by the fire alarm, and it rang for about 30 minutes non-stop. However, there was no fire and literally everyone who stayed at the hotel were sat in the tiny reception/the stairs at 3:15 AM waiting for the horrible noise to stop. I don't know what the problem was, but eventually the staff were able to turn it off and we could go back to sleep. Minutes after falling asleep the alarm started beeping AGAIN. The alarm went off several times during our stay, both day and night and it was really annoying as it was 1.disturbing and 2. alarming(pun intended) and we had to run out of the room with our passports and everything, just in case it was actually a fire (which it wasn't). The staff never offered an apology or explanation for the inconvenience. As mentioned in many of the reviews on here, the rooms are really small and cold. Old windows that can't be properly closed. Also, it's very loud between the rooms. We were able to hear every minute and all the sounds of the intercourse going on in the room next to us! Despite the good location of the hotel, I probably wouldn't stay here again.

Stayed here for 1 night with my husband for a London trip. Basic hotel but clean and everything you need for one night stay. Initially given a room with no curtains but this was quickly rectified with no issue at all. Didn't take advantage of breakfast so can't tell you what that was like but everything else fine. Friendly staff on the desk and room adequate for what we needed. Brilliant location as it's amongst a row of hotels just off Sussex Gardens with Paddington station under 5 mins walk away in 1 direction and Lancaster Gate 5 mins the other. Good price too so happy overall.

We stayed in feb 2018 as we were visiting the theatre. The rooms are tiny! Barley room for yourself and you case. Freezing cold, no hot water and thin walls. We didn’t mind too much as we were there just to sleep. In the morning went down for breakfast (advertised as 7-9:30) at 9 for it to be empty, in the same condition as the day before. Honestly wouldn’t bother for more than just sleeping.

Very old, outdated and in dire need of an upgrade. The smallest room I have ever stayed in although the bed linen was clean. Ran the hot water in the shower for ten minutes and it never got warm in the evening. In the morning it was ok. Vacuum cleaner left outside my room in the hallway and was never moved.

The rose park hotel is located at a very strategic location in the middle of sussex garden. U can go to either paddington underground station of even lancaster gate l. It is also in walking distance to bayswater area for an ease of halal food selection or even to oxford street and hyde park. One thing I'm a bit upset about the hotel is that when they came to my room onw night to check on my bathroom and warned me about not to wet the bathroom because it caused water leaking to the room below, but hey, even if i shouldnt wet the bathroom, the leaking is not our fault and it should be taken care of by the hotel. I wasnt sure how to react so everytime we took a shower at the shower area in the bathroom (because the sho1wer area is definitely small u can barely move in it) we will need to wipe the bathroom with tissue. Im not sure how they expect us to use the bathroom without making it wet. It is a bathroom/ toilet for a reason. But other than that, i will definitely recommend it to others coming to london looking for a strategically located hotel. Thanks.

We stayed for 2 nights whilst on a short break before Christmas. The room was very clean and had everything required for a comfortable stay. We found the staff very helpful and made our stay an enjoyable one. Only minor gripe was that we had to go across the square to another hotel for breakfast whilst the breakfast room was being refurbished...but it did not detract from a very pleasant stay. On booking out we were allowed to leave our bags in a secure area whilst we finished some last minute Christmas shopping/sight seeing and picked them up shortly before leaving London for home. The staff were always pleasant and helpful and I was impressed by the value for money this hotel offered. Will be returning there in the future.

To whom it may concern, On the 15th December 2017, four of us travelled from Ireland to London for a one day shopping experience before Christmas. We booked through Expedia and paid the full price in advance. We arrived at the hotel at about 1.30am as we had a late flight. Our first impressions were not great as we were greeted quite rudely by the receptionist who had visibly greasy hair and wreaked of body odour. At this point we were quite tired and it probably wouldn't have bothered us too much had this been the only issue. We were told that the room was 109, on the first floor. But he failed to tell us that there were several 1st floors and that we actually had to cross to the other attached Georgian house to find the room. This took us 5 minutes. The corridors were freezing you could feel the cold on your face and your breath was visible. We entered our room and it was the same. Some of the bed sheets were so cold they felt wet. There was a heater on the wall with a pad underneath to turn it on. We used it correctly but it wouldn't work until we rang reception and he remotely turned it on. This was pointless as we were so cold we all ended up sleeping in the one bed to keep warm. We made a cup of tea to warm up but the milk was off. You can imagine that at this stage we were not very impressed at the service. The next morning it continued in the same fashion. We went down to reception to complain about the cold in our room only to be informed by a lovely member of staff that the thermometer in our room read 9 degrees! As well as that, only two of us could have showers as the hot water was gone. We went shopping as planned and arrived back around 2/2:30 for the two remaining showers. Our room was cleaned but no towels left. I went down to reception rather peeved at this stage only to be told that the order of towels hadn't arrived yet! Luckily for her she had one or two at reception (this lady was very polite). Our next experience was of the receptionist as we checked out. As our flight was early the next morning we were leaving early. All we had to do was hand in the key to reception as we had nothing else on our bill. However the receptionist, same greasy haired man as before, wouldn't let us leave without paying and claimed that there was a further £183 on the account. He was very rude about it even when we showed him the bill on our phone and the money leaving on our account. We were in a rush as our taxi had arrived and I ended up paying another €216. That morning in the airport I had several conversations with the receptionist as he had also failed to give me a room receipt. I was given a card receipt but no proof as to what it was for. He was extremely rude and told me he would email it to me. He apparently couldn't find my email on the system even though the hotel was booked under my name and all names and email addresses were inputted prior to check in. After I called the email address out to him he still failed to send and sent it to one of the friends staying in the same room. Later that day I received an email from the hotel explaining that they had made a mistake and that the receptionist was in training and that I would receive a refund between 5 and 15 working days. Surely a receptionist in training shouldn't be left on his own if he doesn't know how to check customers out correctly! As you know, Christmas is a very busy and expensive time of year so it was a huge inconvenience as even though I will be refunded...it will take up to 5-15 working days meaning I won't see it this side of Christmas. I haven't received it yet! This hotel has plenty of potential as the rooms are of high quality (newly refurbished bathroom) but the quality of the service was absolutely disgraceful! I intend to visit London in the future but I certainly won't be staying in this hotel or recommending it to anyone. The service was quite simply awful. I will be sending this review to trip advisor and to the Visit Britain star rating authority and the AA star rating as your hotel does not meet requirements for each.

London hotels of this ilk and location are never going to delight but if you get a clean, quiet room with a serviceable bathroom and havent paid too much, you are not going to feel cheated. So it was with my stay which was one night necessitated by a very early train journey to Heathrow to catch a flight. The room was a glorified cupboard with a very high ceiling and there was some muffled noise pollution from another room but I got a reasonable night's sleep in a comfortable bed. The bathroom was just big enough for a toilet and a modern shower and there was a functioning kettle, hanging space and a tv with remote. I didnt have time for breakfast but as this was included for the £40 I paid, I have no complaints about my stay.

1-3 Talbot Square London England

Hotel highlights

  • Walking distance to Kensington Gardens
  • Free WiFi in rooms and public areas
  • Concierge services
  • 24-hour front desk

Located in City of Westminster within a short walk of Kensington Gardens, Rose Park Hotel is within a mile (2 km) of other popular sights such as Hyde Park. This 35-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a library. Buckingham Palace and University College London are also near this London hotel.


Dining

For your convenience, breakfast is available for a fee.


Rooms

All 35 air-conditioned rooms feature coffee makers and desks. Guests can expect free WiFi and digital TV. Hair dryers are also included.


Property features

At Rose Park Hotel, guests have access to free WiFi in public areas and a library. The 24-hour front desk has staff standing by to help with concierge services and securing valuables.

Reviews from Trip Advisor

Trip Advisor aggregated rating

35.0% of guests recommend this hotel

Total of 602 reviews