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Novotel London Canary Wharf Hotel

Property class: 4

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Photo gallery for Novotel London Canary Wharf Hotel

Cocktail bar
Creator video - submitted by anuroop-sahu
Cocktail bar
Front of property
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
40 Marsh Wall, London, England, E14 9TP
  • Place, One Canada Square
    ‪6 min walk‬
  • Place, Crossrail Place Roof Garden
    ‪9 min walk‬
  • Place, Thames River
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪95 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed (Premium)

Executive Room, 1 Double Bed (Premium) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Executive Room, 1 Double Bed (Premium)

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(61 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room

  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, City View

Superior Double Room, 1 Double Bed, City View | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds, City View

Superior Twin Room, 2 Twin Beds, City View | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, 2 Twin Beds, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Accessible

Superior Room, 2 Twin Beds, Accessible | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in Canary Wharf within a 5-minute walk of Thames River, Novotel London Canary Wharf Hotel is within a few miles (5 km) of other popular sights like The Arena. This 4-star hotel has 313 guestrooms and offers an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • One Canada Square - 6 min walk - 0.4 miles
  • Crossrail Place Roof Garden - 9 min walk - 0.5 miles
  • Thames River - 9 min walk - 0.5 miles
  • Billingsgate Market - 10 min walk - 0.6 miles
  • Museum of London Docklands - 11 min walk - 0.6 miles

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 7 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪No. 35 Mackenzie Walk - ‬7 min walk
  • ‪Obicà - ‬5 min walk
  • ‪itsu - ‬6 min walk
  • Bōkan 37

About this property

Novotel London Canary Wharf Hotel

At Novotel London Canary Wharf Hotel, guests enjoy an indoor pool, a gym, and a sauna. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a rooftop terrace, free WiFi in public areas, and meeting rooms.
55-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BOKAN 37
  • BOKAN 38
  • BOKAN 39
  • Canary Coffee

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room

More

  • 100% renewable energy
  • 39 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

Is free cancellation available at Novotel London Canary Wharf Hotel?

Novotel London Canary Wharf Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel London Canary Wharf Hotel?

As of Apr 19, 2026, prices found for a 1-night stay for 2 adults at Novotel London Canary Wharf Hotel on May 17, 2026 start from $178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Novotel London Canary Wharf Hotel?

This hotel is situated in Canary Wharf within a short 4-minute walk of Thames River. You'll also find Tower of London and Tower Bridge within a short drive.

Does Novotel London Canary Wharf Hotel have a casino?

No, Novotel London Canary Wharf Hotel doesn't have a casino.

Is there an indoor pool at Novotel London Canary Wharf Hotel?

Yes, this hotel has an indoor pool.

Does Novotel London Canary Wharf Hotel have a restaurant with a breakfast menu?

Yes, Novotel London Canary Wharf Hotel serves a full breakfast for a surcharge on weekend mornings at Canary Coffee.

Does Novotel London Canary Wharf Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel London Canary Wharf Hotel for a fee of GBP 25 per pet, per night.

How far is the airport from Novotel London Canary Wharf Hotel?

The closest major airport to Novotel London Canary Wharf Hotel is London City Airport (LCY), which is 5.7 mi away (20 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 18.5 mi away.

Novotel London Canary Wharf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 77 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Liam

Stayed 2 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Bar WAY over-
Stayed 1 night in Jan 2026

8/10 Good

Shri

Stayed 1 night in Jan 2026

10/10 Excellent

Darval

Stayed 3 nights in Jan 2026

2/10 Terrible

Sridhar

Stayed 5 nights in Dec 2025

4/10 Poor

Kwun Ling

Stayed 2 nights in Dec 2025

8/10 Good

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Stayed 3 nights in Dec 2025

8/10 Good

Joel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
staff was helpful, the breakfest served was amazing and had a pool and sauna that we very much enjoyed
Stayed 5 nights in Dec 2025

6/10 Okay

Aaron

Traveled with partner
Few stains in the room, extended length of check in, seemed understaffed, Sink was also blocked, Asif was incredibly helpful though, did cause delays for what we wanted to do in London
Stayed 1 night in Dec 2025

10/10 Excellent

Nathalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from our room and the restaurant /bar
Stayed 1 night in Dec 2025

10/10 Excellent

Frankie

Stayed 1 night in Dec 2025

8/10 Good

Angie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Akir on reception was amazing lovely warm welcome, nothing too much trouble. Such a rarity to meet a really lovely person 💕 Housekeeping was a bit hit and miss on occasion and Akir was on it and it was sorted 😀.
Stayed 4 nights in Dec 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities
Alround excellent service.
Stayed 2 nights in Dec 2025

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was super, spacious and clean with a great view. Breakfast a bit chaotic with a poor choice and very overpriced I felt compared to other hotels.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brittany

Stayed 2 nights in Dec 2025

10/10 Excellent

Abu-Bakarr

Liked: Cleanliness, amenities, property conditions & facilities
Great room and service
Stayed 1 night in Nov 2025

10/10 Excellent

Deavanek, marsh harbour

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Dec 2025

8/10 Good

Molly

Stayed 1 night in Dec 2025

6/10 Okay

Vishal

Liked: Staff & service
Pool, gym and similar amenities are not great. The breakfast is small and not impressive. We also had to queue for the breakfast which isnt ideal. Staff are great though.
Stayed 1 night in Dec 2025

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Leaking shower, someone else’s towel left in room cigarette burns in curtain and stain in seat
Stain on seat
Shower leak
Holes in iron board
Broken rail
Stayed 1 night in Dec 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast options for the buffet are pretty standard however the breakfast menu doesn’t have much variety. The hotel is good nonetheless. Pretty community and a good walking distance to canary wharf.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2025

10/10 Excellent

Agile

Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You had only decaf coffee in the room. Not ideal.
Stayed 2 nights in Dec 2025

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