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Norfolk Plaza Hotel

3.0 out of 5.0

Recent guest reviews

We were able to check in early at 11 am which was amazing because maneuvering the Tube with suitcases is a struggle because of the abundance of stairs. The room was outdated. There was no AC which is to be expected of UK hotels but there was a fan which was helpful. The room we were in faced a window and there were at least 4 pigeons that lived in the area right outside our window and they were quite noisy.

No A/C and room stayed stuffy. Clean but everything is so old (wall, carpet, ...)

Old building with small rooms, but you can't beat the location: few minutes walk from Paddington. Room was small and slightly chilly, warm but not hot water, but not a deal-killer. Not luxurious, but good enough and a fair price.

The hotel was in a great location, very close to the tube. A "normal sized" hotel room compared to most throughout Europe. Nearby are plenty of places to eat, along with little shops. Overall a great place!

Overall the hotel was quite good. Breakfast was included with our room which helped a lot when we were ready to head out for the day but didn't want to spend too much time eating. We used the hotel mainly as our base while travelling around town and country, and I think it wouldn't have been as enjoyable had we had to spend more time at the hotel simply because there isn't much to do within the hotel proper. However, as our base it was quite excellent.

29-33 Norfolk Square London England

Hotel highlights

  • Close to Kensington Gardens and Hyde Park
  • Free WiFi in public areas
  • Bar/lounge
  • Laundry facilities

Located in London City Centre, Norfolk Plaza Hotel is within a mile (2 km) of popular sights such as Kensington Gardens and Hyde Park. This 87-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free newspapers in the lobby, and dry cleaning/laundry services. Royal Albert Hall and Buckingham Palace are also nearby.


For your convenience, a buffet breakfast is served each morning for a fee. At the end of the day, unwind with a drink at the bar/lounge.


All 87 heated rooms feature coffee makers. For entertainment, guests can expect to find TVs. Hair dryers are also available.

Property features

At Norfolk Plaza Hotel, guests have access to free WiFi in public areas, a meeting room, and free newspapers. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. This hotel also has laundry facilities.

Room options

Standard Double or Twin Room

Twin 2 | Sleeps 2

Standard Single Room

Twin 1 | Sleeps 1

Standard Triple Room, 3 Twin Beds

Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

31% of guests recommend this hotel

Total of 718 reviews