K West Hotel and Spa

4.0 star property
Hotel with a full-service spa, near Kensington High Street

Choose dates to view prices

Photo gallery for K West Hotel and Spa

Exterior
Sauna, steam room, Turkish bath, body treatments, hydrotherapy
Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi
Lounge
Lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Gym
  • Bar
  • Parking available

Explore the area

View in a map
Richmond Way, London, ENG, W14 0AX
  • Place, Westfield London Shopping Centre
    ‪8 min walk‬
  • Place, Kensington High Street
    ‪12 min walk‬
  • Place, Hyde Park
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪24 min drive‬

Room options

Superior Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 264 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive Double Room (Superking Bed)

8.0 out of 10
Very good
(4 reviews)
  • 361 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

K Suite( Superking Bed )

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room

7.8 out of 10
Good
(6 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Located in Hammersmith and Fulham, K West Hotel and Spa is a leisurely stroll from popular sights such as Kensington High Street and Westfield London Shopping Centre. This 4-star hotel welcomes guests with 219 rooms and conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Westfield London Shopping Centre - 8 min walk - 0.4 miles
  • Kensington High Street - 12 min walk - 0.7 miles
  • Olympia Events - 12 min walk - 0.7 miles
  • Royal Albert Hall - 7 min drive - 2.1 miles
  • Hyde Park - 7 min drive - 2.3 miles

Getting around

  • Shepherd's Bush Underground Station - 5 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Caffè Nero - ‬6 min walk
  • ‪The Central Bar (Wetherspoon) - ‬4 min walk
  • ‪Black Sheep Coffee - ‬6 min walk
  • ‪Hilton Breakfast Bar - ‬7 min walk
  • ‪Hilton Executive Lounge - ‬7 min walk

About this property

K West Hotel and Spa

Hotel with a full-service spa, near Kensington High Street
Guests staying at K West Hotel and Spa enjoy access to a full-service spa, a gym, and a sauna. Self parking is offered for GBP 29 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Refrigerators, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 29 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Library
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Check-in on Saturdays and Sundays is 3 PM.

Renovations and closures

This property will be closed from December 11 2023 to June 30 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per day
  • Spa fee: GBP 25 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 20 per person
  • Self parking fee: GBP 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night
  • Facilities fee: GBP 25 per person and includes use of: sauna; hot tub

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Only chip-and-PIN credit cards are accepted for onsite payments.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel K West
K West Hotel
K West Hotel London
K West London
K West Hotel & Spa London, England
k West Hotel And Spa
K West
K West Hotel Spa
K West Hotel and Spa Hotel
K West Hotel and Spa London
K West Hotel and Spa Hotel London

Frequently asked questions

Are free cancellation options available at K West Hotel and Spa?

K West Hotel and Spa offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do within easy reach of K West Hotel and Spa?

This hotel is situated in Hammersmith and Fulham within a short 11-minute walk of Kensington High Street and also 10 minutes on foot from Westfield London Shopping Centre. You'll also find Hyde Park and Marble Arch within a short drive.

Is there parking available at K West Hotel and Spa?

Yes, parking is offered for GBP 29 per day.

Is a spa located at K West Hotel and Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, aromatherapy, and hydrotherapy.

Does K West Hotel and Spa include a casino?

No, K West Hotel and Spa doesn't have a casino.

Will I find an indoor pool at K West Hotel and Spa?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What do couples enjoy most about K West Hotel and Spa?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does K West Hotel and Spa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does K West Hotel and Spa have a restaurant with a breakfast menu?

Yes, K West Hotel and Spa serves continental breakfast each morning for a surcharge from its restaurant.

Will K West Hotel and Spa allow pets to stay free of charge?

No, pets aren't allowed at K West Hotel and Spa.

Are there connecting rooms at K West Hotel and Spa?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from K West Hotel and Spa?

The closest major airport to K West Hotel and Spa is Heathrow Airport (LHR), which is 13.2 mi away (34 minutes by car). Another top airport is London City Airport (LCY), which is located 16 mi away (68-minute drive).

Can I book a room with a balcony at K West Hotel and Spa?

No, there aren't any guestrooms with balconies at K West Hotel and Spa.

Reviews

K West Hotel and Spa Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 423 out of 1006 reviews
Rating 8 - Good. 312 out of 1006 reviews
Rating 6 - Okay. 154 out of 1006 reviews
Rating 4 - Poor. 70 out of 1006 reviews
Rating 2 - Terrible. 47 out of 1006 reviews

Reviews

2/10 Terrible

Emily

Stayed 1 night in Sep 2024

6/10 Okay

Betty

Stayed 1 night in Dec 2023

6/10 Okay

Colette

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall did the job, however was disappointed by the lack of a robe when this was on the room spec as well as faulty electrics as bulbs were out in the bathroom and some plug sockets did not work. For the money we paid we were very disappointed!
Stayed 1 night in Dec 2023

6/10 Okay

Letitia

Liked: Room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Michelle

Traveled with partner
Liked: Staff & service, property conditions & facilities
Loved how big the rooms were.

6/10 Okay

Roxanne

Liked: Staff & service

10/10 Excellent

Alistair

10/10 Excellent

Mark

Stayed 2 nights in Dec 2023

4/10 Poor

Tim

Disliked: Cleanliness, property conditions & facilities
Standard of room cleaning was not good
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Gillian

Disliked: Cleanliness, amenities, property conditions & facilities
The beds in the room were extremely comfortable. Everything else was satisfactory but not to a high standard. Shower was awful. Wouldn’t return unfortunately:-(
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel and good location

Great location and good hotel. Staff were super friendly. Rooms starting to look a bit warn but clean and decent size
Stayed 2 nights in Dec 2023

6/10 Okay

Vicky

Traveled with partner
Disliked: Staff & service
Had to use my phone as the room key not great if your battery dies. Also shame there was no welcome when you come in as you do it all online. The room itself was lush executive suite but they hadnt washed the bath properly and had left over rose petals all behind the bath. Also there was a black hair on the towels and the towels where slightly stained. Went to the bar downstairs and 2 double amaretto and coke was £28 . We went for breakfast the next day £25 each. The breakfast was small and not much choice in the continental and then they add a £6.50 service charge on top which i didn't notice till was to late. Lady didn't understand my order. Gentleman didn't even give me a menu i had to go up and ask. Definitely wasnt worth the price. Even tho the room was nice we probably wont return. Really wanted to use the spa but £25 each extra is abit steep
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Business traveler

Just. No.

The walls with the vents were cracking. The toilet wouldn’t flush and the bedding has hairs in it.
Stayed 1 night in Nov 2023

8/10 Good

Lucy

Stayed 1 night in Nov 2023

8/10 Good

Pauline

Stayed 3 nights in Nov 2023

2/10 Terrible

Nicola

Traveled with family
Disliked: Property conditions & facilities
This hotel is not as advertised. It smelt really bad, bed hard, pillows hard. Spa unusable needed a refund. You will be better off in a premier inn. Don’t book this hotel
Stayed 1 night in Nov 2023

2/10 Terrible

Mohammed

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Its not 4 star, 2 is good for this hotel
Stayed 1 night in Nov 2023

6/10 Okay

Amalie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a good property for a short stay as it is in a very convenient location. The room was clean and the staff were friendly. However, there were loose wires coming out of plug sockets which when knocked would send the ceiling lights out. The finish could be improved as there were cracked tiles and one of the windows didn’t close properly. There were no plug sockets located next to the beds or bedside tables and a number of the other plug sockets didn’t work. Also, our TV would randomly turn off whilst we were watching it. The issues we raised to staff were dealt with quickly. Overall, the hotel was clean and in a good location but work could be done to improve overall comfort.
Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Alex

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked to stay at K West hotel in Shepherds Bush in London, through your website. This was a getaway break for my husband's birthday. Unfortunately, the hotel was not to a standard to what we would have expected, having paid for two nights stay. Firstly, upon arrival the room sink was full of water, which we reported but nobody came to investigate this and the room was generally grubby. Next to the bedside table the lamp didn't work, and we had to call Maintenace to try and sort. The room wasn't particularly clean either . In the bathroom there was white dust all over the ceiling, and there was no hot water, and a bulb out in the bathroom also. The TV also cut out at times and so we coukdnt watch this. The outlook to our room was also a main noisy road. We did report these issues, several times but little was done. Upon check out we were not even asked how our stay was which is disappointing. We booked to go to the spa which again wasn't quite what we were expecting. The water was cold, and the general cleanliness is questionable. We did not stay the full hour. Quite honestly the money charged, and pictures on the website does not reflect this hotel at all and we have come away disappointed ,and I would not recommend this hotel to stay. I look forward to your response. Mr and Mrs Harrison
Stayed 2 nights in Nov 2023

10/10 Excellent

Sally

Stayed 1 night in Nov 2023

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Amazing stay here, great service everyone was very friendly and helpful. Spa facilities were great too
Stayed 1 night in Nov 2023

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

ELLEN

Traveled with partner
Liked: Staff & service
I was disappointed when we arrived as the room we were given after reading good reviews was shabby, outdated and dirty. The lovely young lady at the customer service desk upgraded our room the next day and it was amazing how different it was from the previous room it was beautiful, clean and airy. The food they serve is a very limited menu but I must honestly say the quality of the food we ate was really good it tasted clean and fresh. The bar man who told me about his travelling adventures was a lovely man and his side kick a young girl at uni was also lovely, they kept me laughing. The staff were all quite pleasant apart from an asian lady that worked at the spa she was quite rude to other staff and guest. The hotel could be amazing with a few upgrades to rooms and repairs in the spa area as some facilities were not working.
Stayed 2 nights in Oct 2023